# UENI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about UENI Software - reviews, pricing plans, popular comparisons to other Website Builder products and more.

Source: https://www.capterra.com/compare/187419-200984/UENI-Ltd-vs-Zyro

---

# 

 UENI Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

UENI

## What is UENI?

Generate more sales, bookings, and leads with a powerful website that reflects the best of your brand. UENI gives small businesses and independent professionals a chance to reach a broader audience and increase sales by building their new website for them without the need to settle for expensive agencies or complicated DIY web design builders. For a small monthly fee we deliver: - Professional website done in one week - Integrated online store and booking system - Custom domain & email - Easy-to-use website editor - 1:1 Zoom launch call and ongoing support on live chat

## What is UENI used for?

[Website Builder](https://www.capterra.com/website-builder-software/)[Website Optimization Tools](https://www.capterra.com/website-optimization-tools-software/)[Landing Page](https://www.capterra.com/landing-page-software/)

Top alternative

Featured

Overall rating

Based on 187 user reviews

Reviews sentiment

Positive

86%

Neutral

4%

Negative

10%

Starting price

$24.99

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for UENI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ueni.com&name=UENI)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### UENI

4.4 (187)

VS.

[4.6 (905)](https://www.capterra.com/p/169468/Elementor/reviews/)

Starting Price

$24.99

Flat Rate, Per Month

Starting Price

$11.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (187)

Ease Of Use

4.5 (10,543)

Value For Money

4.4 (184)

Value For Money

4.5 (8,346)

Customer Service

4.4 (184)

Customer Service

4.2 (7,505)

## UENI alternatives

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,596)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/169007/Wix/)

Highest Rated

[ClickSites](https://www.capterra.com/p/10024383/ClickSites/)

[4.9 (409)](https://www.capterra.com/p/10024383/ClickSites/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10024383/ClickSites/)

[Divi](https://www.capterra.com/p/201958/Divi/)

[4.8 (1,153)](https://www.capterra.com/p/201958/Divi/reviews/)

Starting price

$89.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/201958/Divi/)

[WordPress](https://www.capterra.com/p/131687/WordPress/)

[4.6 (14,967)](https://www.capterra.com/p/131687/WordPress/reviews/)

Starting price

$9.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/131687/WordPress/)

[View all alternatives](https://www.capterra.com/p/187419/UENI-Ltd/alternatives/)

## Who uses UENI?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Real Time Editing

4.5 (130)

50.77% of 130 reviewers that rated this feature as important or highly important

It gives you the flexibility to instantly update your website content from anywhere. Users think the editing tools are intuitive, changes appear quickly, and it’s much easier than other platforms, though some mention limited options and occasional delays in updates.

SEO Management

4.2 (102)

42.16% of 102 reviewers that rated this feature as important or highly important

You benefit from tools that improve your website’s search visibility and rankings. Reviewers indicate it’s easy to use, helps boost traffic, and saves time, though a few mention inconsistent results and limited information about the SEO process.

Online Booking Tools

4.2 (75)

41.33% of 75 reviewers that rated this feature as important or highly important

This characteristic helps your clients book services easily and keeps you informed of new bookings. Some reviewers find it convenient and effective, but others mention missing calendar integration, extra login steps, and limited mobile access.

Data Import/Export

4.3 (75)

42.67% of 75 reviewers that rated this feature as important or highly important

UENI offers simple and fast data import and export, letting you update menus or upload images efficiently. Reviewers appreciate the ease of use and quick uploads, but note you can’t upload digital content for direct download by customers.

Reporting/Analytics

4.3 (70)

42.86% of 70 reviewers that rated this feature as important or highly important

With this capability, you can easily track website visitors, campaign performance, and business analytics. Reviewers appreciate the straightforward interface and timely insights, though some mention data accuracy concerns and wish for more personalized recommendations.

Auto Update

4.3 (76)

44.74% of 76 reviewers that rated this feature as important or highly important

Automatic update of information / software

UENI 39 features

Automatic update of information / software

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Personalize delivered content based on characteristics, preferences, behavior or other data across the network

Create branded link campaigns or short links with one or multiple custom domains.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

UENI offers simple and fast data import and export, letting you update menus or upload images efficiently. Reviewers appreciate the ease of use and quick uploads, but note you can’t upload digital content for direct download by customers.

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Manage, store and organize emails within the system or via third-party apps

Tracks metrics that provide insight into how a user interacts with any interface or product

Adds a customizable form to the landing page, usually for the purposes of lead generation

Track positioning in search engines over time

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Collection of images, videos and other digital content that can be used

This characteristic helps your clients book services easily and keeps you informed of new bookings. Some reviewers find it convenient and effective, but others mention missing calendar integration, extra login steps, and limited mobile access.

Includes functionalities for creating custom eCommerce websites

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

It gives you the flexibility to instantly update your website content from anywhere. Users think the editing tools are intuitive, changes appear quickly, and it’s much easier than other platforms, though some mention limited options and occasional delays in updates.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

With this capability, you can easily track website visitors, campaign performance, and business analytics. Reviewers appreciate the straightforward interface and timely insights, though some mention data accuracy concerns and wish for more personalized recommendations.

Web design that automatically adjusts to look good on different screen sizes

You benefit from tools that improve your website’s search visibility and rankings. Reviewers indicate it’s easy to use, helps boost traffic, and saves time, though a few mention inconsistent results and limited information about the SEO process.

Checkout of online store

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Track visitors and purpose of visits

Collect and analyze traffic data about website visitors

Track and analyze information regarding website visitors

Publishing and managing websites across the internet.

Built-in website builder or integration with third-party site

An extended application or connector that enables users to perform additional services with their current set of tools

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.2 (187)

4.2

Based on 187 reviews

## Pricing

Value for money

4.4 (184)

[View pricing plan details](https://www.capterra.com/p/187419/UENI-Ltd/pricing/)

Website Launch

$24.99

Flat Rate,Per Month

It includes:

-   Done-For-You Website Design
-   Unlimited Edits
-   Custom Domain Name
-   Professional Email Inbox
-   1:1 Launch Call

Plus Plan

$59.00

Flat Rate,Per Month

Growth Plan

$124.99

Flat Rate,Per Month

Value for money

4.4 (184)

4.4

Based on 184 reviews

## Integrations

[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[

Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[

Google My Business Review Manager](https://www.capterra.com/p/186091/Google-My-Business-Review-Manager/)[

Google Business Review Link Generator](https://www.capterra.com/p/205038/Google-Business-Review-Link-Generator/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (184)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (184)

4.4

Based on 184 reviews

## User reviews

Overall rating

4.4

Based on 187 reviews

Filter by rating

5(129)

4(32)

3(7)

2(4)

1(15)

Mentioned topic

Sorted by most recent

SM

Sebastian M.

Ceo

Construction

### "Honest UENI Review from a Business Owner"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

August 31, 2025

As a business owner, I came to UENI because of how well they positioned themselves.. promising clean, conversion ready websites, fast implementation, and full support with SEO and Google Business optimization. The branding looked sharp, and the offer seemed practical. Two weeks in, it’s clear that the brand promise and the real experience are not aligned. What started with a basic request to connect my domain turned into a confusing back-and-forth. Despite owning my domain, they failed to support a simple integration. That led to delays and unnecessary recommendations to purchase alternate domains that had nothing to do with my business name or license. Then came the Google optimization. I had already spent hours creating detailed, high-quality content for my SEO, keywords, and business listing only to find that their team deleted it. No explanation. Just gone. Now I’m being asked to redo it all, even though they say it’s “just 10 minutes.” As for the website design, I submitted all content and clear direction upfront. Rather than moving forward with a layout draft, their team keeps circling back with small, unnecessary requests. Each message delays action further. And then they finish with lines like, “If we don’t hear back, we’ll assume you’re no longer interested.” That kind of tone, after all the effort I’ve put in, is unacceptable. I’ve been respectful. I’ve been patient. I’ve even provided visual guidance and brand tone so their team could focus purely on structure and implementation. But it still hasn’t moved. It honestly feels like I’m dealing with automated responses or a team that doesn’t fully understand their own systems. There's no urgency, no ownership, and no real leadership on the delivery side. On paper, UENI looks great. In practice, you get what you pay for and maybe a bit less. If you're a small business owner who values time, clarity, and actual follow-through, know what you're getting into before committing.

Pros

The platform itself is easy to navigate, and the idea of having an all-in-one website and Google listing setup is appealing. It's marketed as a clean, streamlined tool for small businesses looking to get online fast.

Cons

The execution does not match the promise. The team consistently delays delivery by asking for unnecessary clarifications after all information was already provided. Feels disorganized and disconnected. Support staff often seem untrained or unaware of project history, which results in wasted time and lost progress.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 1, 2025

Hi Sebastian, We're very sorry to read this review, as customer support is of utmost importance to us. We can see our team emailed you today to clarify some of the issues you brought up here. Our team didn't delete the optimization details you shared; we just need you to connect your Google Profile correctly (we sent more details via email). Our designers also asked for some basic information and clarification to make changes to your website, as we always prefer to clarify any doubts we have instead of making changes without having a clear picture of what you want. The issue with your domain was a misunderstanding about what domain you were talking about. This was clarified and solved within 24 hours after your last call with us. Please check your email and let us know if there's anything else we can help you with. We're looking forward to rectifying your negative experience. All the best, The UENI team.

JB

Joycelyn B.

Founder

Government Relations

### "Great Experience!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2025

A great experience and I would recommend them to friends and family for sure! A great company overall!

Pros

The company's patience and willingness to help me fulfill the needs of my company! I was able to communicate with \[sensitive content hidden\] and he was great and supportive!

Cons

No cons. I had some additions and removals but I will say the company went out of their way to ensure my needs were met

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Additional help was needed and the pricing and color options

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 24, 2025

Hi Jocelyn! Thank you so much for taking the time to leave us a review and providing feedback. We really appreciate you being part of UENI. In case you need help with your website, please, don't hesitate to reach out! All the best, The UENI team.

JV

Jonathan V.

CEO

Entertainment

### "Untrustworthy Company"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 25, 2025

I have used UENI for the past three years. I have records of paid invoices along with matching bank records of all payments made in full. UENI lost my domain name to GoDaddy. I was unaware of my email and site not working until a customer reached out to me another way. This has caused people to believe my business is no longer operating, which in turn cost me money. UENI's excuse was that there was a "slight delay" on a payment. Again. I have records showing otherwise and how unreasonable the excuse is. I have requested contact info for their legal team and they have refused to provided it as of now. This company failed in its duty as a web manager/ host and has caused my business harm. My recommendation to the consumer looking for the services UENI provides is to move on to another option.

Pros

They were cheap at the time if my business's start up.

Cons

Untrustworthy and negligent Customer Service slow or unable to help in most cases

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reasons for choosing UENI

Ueni was the cheapest option at the time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 17, 2025

Hi Jonathan, Thank you for your feedback — we truly value the opportunity to support our customers and are sorry to hear about your recent experience. It looks like there was a delay with the renewal of your monthly subscription, and since your domain is directly tied to your plan, this may have impacted the domain’s functionality. Our team did attempt to reach you by phone and also followed up with an email regarding the resolution of your case. If you haven’t had a chance yet, we’d encourage you to check your inbox for those details. We're here if you need anything further. Best regards, The UENI Team

PM

Pami M.

DNA Collector

Health, Wellness and Fitness

### "Disappointed with UENI’s service lack of functionality"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

March 9, 2025

The timing to receive a website in 7-14 days was great! But getting up and running correctly was lost And the company became rude and wanted more money

Pros

The promptness of Website design within 14 dates! It says 7 but it’s NOT ready!

Cons

Disappointed with UENI’s Service and Lack of Functionality I was excited to work with UENI, but my experience has been frustrating and disappointing. First, I had to wait two weeks just to meet with an agent to discuss my website and make changes—despite only having 30 days to work with a designer. That delay put me behind schedule from the start. Additionally, the basic pay plan options are misleading. I was initially told I’d be able to set up a payment system, but later found out that the basic plan does not allow for direct payments from the website. Instead, I was forced to use PayPal, but there’s no actual way for customers to pay! If I wanted a functioning payment system, I’d have to either edit the site myself—which isn’t possible due to limited functionality—or upgrade to a more costly monthly plan. Every time UENI sent me instructions for making changes, the directions failed, and I was unable to access either my website or their platform to make necessary edits. What should have been a smooth and exciting launch has now dragged on for four months, and my site is still not functional. This experience has been frustrating and disappointing. What started as a promising relationship with UENI turned into a major setback for my business. I wouldn’t recommend their service unless you’re prepared for delays, unexpected limitations, and a lack of proper support.

Switched from

[IONOS Marketing](https://www.capterra.com/p/235441/IONOS-Marketing/)

It taken 2 months and there was no website

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

[Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/)

[Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/)

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

[Canva](https://www.capterra.com/p/168956/Canva/)

Reasons for choosing UENI

I thought it was a one stop shop that would give me all of those same options and show me to incorporate some of those products

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 7, 2025

Thank you for taking the time to share your detailed feedback — we’re truly sorry to hear that your experience did not meet expectations. Our team has already been in contact with you and provided assistance, and we hope that helped clarify the functionality available on your plan and the setup options for payments. We understand how important it is for your business to launch smoothly, and we regret the delays and confusion you encountered along the way. We’re committed to making this right, and if there’s anything else we can do to support you moving forward, please don’t hesitate to reach out directly. Sincerely, The UENI Team

BR

Brian R.

President

Fund-Raising

### "Big waste of time and money "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 6, 2025

At first they are very friendly and attentive but once your roped in, trying to get help and the truth from them is next to impossible. Im so up set with them after wasting my time and money for 4 months my next move will be with the AG's office.

Pros

Not much.

Cons

UENI only offers PayPal as a payment provider for their clients. I have wasted 4 months of my time and money trying to work this out with UENI since PayPal blocked my account for no reason whatsoever. For a web host to only offer one payment solution in today's world and not telling their clients up front is ridiculous. After 4 months of fighting this with UENI I just found this out today.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 18, 2025

Hi Brian! We're sorry to read this review as customer support is of utmost importance to us. At the moment, we offer both PayPal and Stripe as payment processors. We're sorry to hear PayPal blocked your account, we suggest reaching out to them regarding this. We couldn't locate your account based on this review, please email us at help@ueni.com so we can give you a hand as soon as possible. All the best, The UENI team.

CB

Craig B.

Owner

Construction

### "Very Disappointed Customer "

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

January 30, 2025

You do ga e so GREAT PEOPLE that work for UENI that are compassionate and work hard to get done whats asked. But it seems that they have SUPERIORS that they have to get things approved. And this is where the problem is.

Pros

It started out extremely well. I didn't have any complaints, being that I am not computer SAVY. I really could not keep up with the work, I was turning down jobs. I have a Tv mounting business in Georgia, when I first started after Covid I decided to start my own business doing so I chose UENI. It started oyt GREAT!!!

Cons

Well after the first year. I do not what is going on. I have try numerous times to get my business back on track through UENI,but it seems nobody cares, I have been going through so much as I stated I am not computer SAVY, for the last past year my sales have DRAMATICALLY DECLINED, I have been on there Growth Plan in which I have Growth Meeting Xalls every month. Thst nobody does whats asked of them and uts your WEBSITE. I was told to create another Email because my profile had been HACKED. I did what I was asked. To only get a Email from the EXPERTS TEAM saying that my email is fine an there not gonna changed it. NOBODY IS ON THE SAME PAGE. I have been with them for a long time. It started out GREAT I can not lie. But it really has been a Total Disaster the last 11 month's. I call every day to dry to get my issues resloved only to get the phone answered by a disgruntled customer service agent, because they are tired of me calling. As I said they start out good. But as soon as they lock you in you just another customer to BRUSH OFF.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 31, 2025

Hi Craig, We're sorry to this review as customer support is of utmost importance to us, rest assured our teams are at your disposal to help you with he issues you presented. We will email you soon to follow up on this. All the best, The UENI team.

JC

Jennean C.

Balloon Artist

Entertainment

### "Redeemed!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2024

My overall experience has been great. About 5 years ago, I paid someone $1,800 to create a website for me, and they actually expected me to do all the work; it was the worst experience ever!! As a result, it took me a while to revisit the idea of having a website built for my business. When I saw the offer from UENI, I jumped on it. My expectations were low at first because of my first experience. But once I had my setup call with Mateo, I was pleasantly surprised that everything was laid out as I outlined. I couldn't be more pleased with the results. I am so excited to launch my site and build my business! Thank you UENI!!

Pros

Creating and building a website can be intimidating for the average person. UENI staff made this process very easy and comfortable. They provided lots of videos and information to help me understand the process and how to enhance my site. I was actually able to go in and edit a few things on the site with no problem. The live help was also exemplary!! I am excited to begin referring my clients to my website! I can't wait for it to go live!! Thanks, UENI; you all rock!!

Cons

I actually have had a wonderful experience, there is nothing I would change.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 11, 2024

Hi Jennean! Thank you very much for your feedback. We are glad to hear that you are happy with our service. Please do not hesitate to contact us if you need help! All the best, The UENI team.

TT

Thomas T.

Massage Therapist

Hospital & Health Care

### "Have your website built here!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2024

UENI for the money/time spent has been the best OVERALL website building experience. They are friendly, efficient, and a joy to work with.

Pros

Over the past 3 years, I have spent hundreds of dollars in creating a website. UENI has been cost effective in saving time, money, and frustration!!!

Cons

I am not of fan of technology, it doesn't match with my trade, however UENI has made building my website an ease, but they send a lot of promotional emails that get mingled with the emails I need to respond to.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

I created my own website, that I was not at all satisfied with. UENI built my website for me saving me time, money, and frustration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 9, 2024

Hi Thomas! Thanks for your kind words! We’re very grateful for customers like you and hope you stick with us for years to come! All the best, The UENI team.

MO

Michele O.

Owner

Performing Arts

### "UENI Delivers Exceptional Websites "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 2, 2024

Working with \[sensitive content hidden\] was great! The Team is committed towards providing world class customer service!

Pros

I like that UENI can handle all the website technical and creative designs.

Cons

There were a few times where my design requests appeared not to have gotten to the Design team. I would highly recommend that the once a customer has paid for their subscription there be a design meeting with the customer before any work is done. This would allow the designer to have a verbal discussion with the customers to fully understand the concepts and expected outcome. This would allow for the delivery of the website to be aligned with the customer's expectations and reduce the need to have many meetings.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 9, 2024

Hi Michele! Thanks for taking the time to leave a review! We are glad to hear that you are happy with your website. Please do not hesitate to contact us if you need assistance! All the best, The UENI team.

AU

Anonymous User

Founder, CEO

Hospitality

### "Love it!! My website is refreshed and looks amazing!! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 28, 2024

It was wonderful. I loved the Zoom meetings and the quick turnaround on revisions.

Pros

It was easy to give them the information, the tech is great, and they do it for you!

Cons

The monthly fee for the upgrades is too expensive for me. I am a software developer in business services, so many of the tools they have don't apply to me. I don't need much customization, but on one page, it is too expensive for me to upgrade.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

i love what they do. no need for the other one.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2024

Hi! We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track! All the best, The UENI team.

[View all Reviews](https://www.capterra.com/p/187419/UENI-Ltd/reviews/)

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