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Vonix provides an all-in-one phone, text, and team chat platform for small and medium-sized businesses who want to handle business calls & texts - including pictures & video - from any device.
Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.
The phones and mobile app are easy to use. The call quality has been good, the VoIP service has been stable, and the customer service has been outstanding.
We knew there was a problem with our marketing versus inbound call volume. We were using the cable company for phone service and internet.
We have been very pleased with quality of product, ease of transition from our previous phone system and the professionalism of the install.
This is a little less expensive and our phone rings all day. We no longer have walkin customers say they tried to call and could not get thru.
The phones are really nice, and the quality of sound has been great. We love the voicemail to email transcription.
My only regret was not changing from our previous provider sooner.
I appreciate the ease of the software. It has been useful to our business needs.
Implementation was not as smooth as I was expecting it to be, but the problems it entailed were solved promptly by the [SENSITIVE CONTENT] and his staff.
The seamless integration between the VOIP handsets and mobile app has been great. Call quality has always been clear.
The customer service is terrible. We were told that the issues we were having were with our phones and that they were too old.
The flexibility and ease of use of 8x8 is a definite plus for those looking for a robust but easy to setup/maintain a hosted system. The call quality is consistently incredibly good.
I tried replying to that email as it stated to do so if it was in error only to get an auto reply stating that I reached an email address in error.
It has been an excellent call system because it is very easy to use and very reliable.
One of the worst customer experiences I have ever had.
Crystal-clear calls, robust features, and reliable connectivity make it a game-changer for our business. The user-friendly interface and excellent customer support add immense value.
The next month comes and my card is charged again.
Sabrina: My name's Sabrina, I'm an office admin. I give 8x8 X Series four stars. And for more reviews like this, you can click right here. So we use 8x8 to communicate with patients or with clients that need to contact us, either for issues they're having, to book appointments or anything they need, that is our main point of contact. What I like most about this software is that you can, well, it's really easy to use, it's user friendly. And also, you have the option to use it on your desktop, like downloading an app to your computer. You can also use the website without downloading the app. And you also have the option to download the app on your phone, which is really good for when you're not in the office, you don't have access to your computer, or you're on the go and you need to make any calls or get any calls. So what I like the least about this software E is that sometimes when you use the app on your phone, you're going to hear an echo so that might get pretty annoying. And something else is that support is not that good. You might be sending them an email and they won't respond, or they will take their time and respond in three to four.
Vonix
8x8 Work
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