# Compare Doctible vs Carepatron 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Doctible and Carepatron based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/187669-195467/Doctible-vs-Care-Patron

---

# Doctible vs Carepatron Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DoctibleCarepatron2/4 selected

[Doctible](https://www.capterra.com/p/187669/Doctible/)[4.8 (265)](https://www.capterra.com/p/187669/Doctible/reviews/)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

[## Doctible](https://www.capterra.com/p/187669/Doctible/)[4.8 (265)](https://www.capterra.com/p/187669/Doctible/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

NH

MT

Based on [265 reviews](#user-reviews)

Positive

257

Neutral

3

Negative

5

[## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

LM

SG

Based on [858 reviews](#user-reviews)

Positive

768

Neutral

72

Negative

18

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,786 reviews from patient engagement software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Confirmations/Reminders

4.8

Messaging

4.8

Appointment Scheduling

4.4

Appointment Management

4.8

81%Fit

Missing features

Feature ratings

HIPAA Compliant

4.8

Confirmations/Reminders

4.5

Messaging

NA

Appointment Scheduling

4.6

Appointment Management

4.6

User satisfaction

User satisfaction

4.8

User reviews[265](https://www.capterra.com/p/187669/Doctible/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.7

Customer support

4.8

User satisfaction

4.4

User reviews[858](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

$249Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

We serve private practices and groups who are focused on providing a great patient experience while retaining their most loyal patients.

Best for

Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors.

## User reviews

Pros & cons

NH

Nathan H.

Chiropractor

> "The two way texting and appointment reminder software are wonderful to use."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6840791)

SJ

Shawn J.

Office Manager

> "You cannot edit info easily or at all on certain situations."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___7046509)

MT

Melissa T.

Administrator

> "Everything from office to patient communication, appointment reminders and notifications to forms and patient information is..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4868725)

CF

Carolyn F.

Office Manager

> "I feel that we should have had the ability to terminate the online forms portion of the contract due to the service issue and..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4839547)

AF

Annie F.

Office manager

> "I didn't have the ability to text before and this has saved me so much time."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___7045257)

MR

Mellissa R.

Office Manager

> "Not much I can say that I dislike; other than if a patient cancels or we cancel an appointment and it is the day of patients..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4921744)

TR

Tamara R.

Sales Manager

> "We’re extremely satisfied with their customer care and highly recommend them to any healthcare practice looking to elevate their..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6828405)

CF

Carolyn F.

Office Manager

> "We weren't able to open the files that were being completed by our patients."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4839547)

DH

Deena H.

OFFICE MANAGER

> "We use the Doctible for Reviews with have been a great in getting new patients to schedule with us and to improve our practice..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4868201)

MA

Marianne A.

Asst. Office Manager

> "The group text feature has been having issues for a while."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4897563)

CF

Carolyn F.

Office Manager

> "One feature our office likes about Docitble is the ability to send links specific to our office locations."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4839547)

MM

Mark M.

chiropractor

> "Underwhelmed with entire experience."

[See full review](https://www.capterra.com/p/187669/Doctible/#SoftwareAdvice___6706694)

AN

Amy N.

Chiropractic Assistant

> "The best feature for us has been the texting - patients love it and it keeps the front desk staff free from more tedious/routine..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4829844)

VR

Verified Reviewer

Consumer Advocate

> "We yielded to their way too aggressive, over-the-top offer of trying their patient communicator system for 30 days, and by day 28..."

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___4440575)

KB

Kim B.

Office Manager

> "Most reviews were great, a couple weren't, but either way it gave us a chance to engage with the patients and try to improve when..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___5014722)

JL

Julie L.

Office Manage

> "Not fair when they didn't hold up to their agreement to provide a service to our office. "

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___5081979)

TR

Tamara R.

Sales Manager

> "Their platform is intuitive and efficient, and the support team is absolutely brilliant."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6828405)

SD

Sonja D.

Practice Manager

> "We thought financially it made sense to leave because of this; however, both times we were highly disappointed and came back to..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4834712)

KC

Kristi C.

Finance and Insurance Coordinator

> "Navigation is key and the customizable templates allow us to effectively communicate with our patients quickly and effectively."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4884279)

JL

Julie L.

Office Manage

> "They claim to have corrected this issue several times, but it keeps happening."

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___5081979)

MR

Mellissa R.

Office Manager

> "I love the sms feature more often than not you get a response from patients quicker than you would be able to actually speak with..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4921744)

VR

Verified Reviewer

Consumer Advocate

> "Like I mentioned above, getting ahold of anyone directly was futile and it took two days from the time we encountered this glitch..."

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___4440575)

GC

Gilcher C.

Owner

> "Thanks to Doctible, our patients automatically get text messages after their visit making it easier than ever to share their..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4966381)

MH

Misty H.

Financial Coordinator

> "At this time I do not have any feature that I don't like."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___5000855)

SR

Shelly R.

Office Manager

> "The best take away from using Doctible was the amount of reviews generated and posted directly to Google not through a third..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4879906)

CL

Cynthia L.

Co owner

> "You can’t afford NOT to!!!"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___5034010)

MK

Maria K.

Dental Hygiene

> "They also helped make the reviews available on our website (Google and non Google reviewers) so all future patients could see..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4864292)

AY

Amor Y.

Clinical Administrator

> "It doesn't seem to be able to fully integrate with the Dentrix."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4455018)

RA

Riad A.

Practice Manager

> "Doctible offers a low barrier-to-entry entry option; utilizing patient feedback to generate interest and awareness."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4936805)

TC

Taylor C.

Office Manager

> "Some patients accidentally opt out and still want to be messaged."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4643891)

FZ

Fanrui Z.

Dentist

> "It's great, our patients love the appt reminders and being able to communicate with the office via text message."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6046812)

HG

Holl G.

Office Manager

> "We had to turn down the amount patients were asked to review us!"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4801377)

TR

Tamara R.

Sales Manager

> "Doctible has been a game-changer for our practice!"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6828405)

CD

Crissy D.

Manager

> "I still have to do the work unless you pay more for automation."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4793486)

NG

Natacha G.

office manager

> "We are able to send treatment contracts to each of our patients safely and securely."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4955124)

VR

Verified Reviewer

Consumer Advocate

> "If I could I would give this company 0 stars."

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___4440575)

CP

Cindy P.

Patient Care Coordinator

> "Doctible is a highly effective practice building tool that integrates well with our practice management software. "

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4936005)

MC

Michele C.

Practice Owner

> "Doctible has no true integration and cannot read any aspect of a schedule and will send requests to any name on the schedule..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2176910)

TH

Tyler H.

Chiropractor

> "Increasing the Google reviews has allowed us to reduce our marketing budget in other areas"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4804481)

MC

Michele C.

Practice Owner

> "They are unable to read an existing schedule and will send review requests to patients with unconfirmed appointments and to..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2176910)

AN

Amy N.

Chiropractic Assistant

> "It is also very useful to be able to send mass texts in the event of office closures."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4829844)

AM

Alexander M.

Owner

> "I was promised that they would add additional platform to the review generator within two weeks I have been with them two month..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2441198)

GC

Gilcher C.

Owner

> "Doctible has made it easy for our office to reach out to patients to learn more about their experiences at our office."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4966381)

JL

Jordan L.

Optometric Technician

> "I have been working with the software for a short time (a few months) at this point the only drawback I see is the inability to..."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2278930)

MA

Marianne A.

Asst. Office Manager

> "Uses our office number, patients can reply to our texts, & it's very user friendly."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4897563)

Patty M.

Practice Administrator

> "The interface with MediTouch didn't pull the phone numbers in the correct order. "

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2236247)

AH

April H.

Office Manager

> "I like that Doctible offers more characters for you to type our patients."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4950674)

EH

Emiliea H.

Office administrator

> "Not being able to see email results like you would for a constant contact campaign."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2231641)

JJ

Julianne J.

Operations Manager

> "Doctible has allowed our google reviews to increase dramatically compared to pre-doctible."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4910524)

RR

Rosita R.

Dentist

> "Don't sign contract until you know that they are not fully integrated with Dentrix. "

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___2735647)

KW

Kate W.

Practice Administrator

> "It really helps us spend more time on patient care and less time with reminder calls."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4944426)

MC

Michele C.

Practice Owner

> "Additionally, their campaign feature is lacking in its capabilities. "

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2176910)

SP

Sara P.

Marketing Coordinator and Office Admin

> "We only use it for the review system and has helped our office get true genuine reviews"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4962798)

RT

Ron T.

Office Manager

> "The fact that we cannot customize emails."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2233454)

LL

Lauren L.

Insurance Coordinator

> "We receive many google reviews without having to manually reach out to patients, which is great"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4963863)

AM

Alexander M.

Owner

> "A lot features missing not a good fit for money they charge"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2441198)

RC

Richard C.

Provider

> "I simply ask to sent a text that allows them to say something nice about their experience."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6037894)

RR

Rosita R.

Dentist

> "Once they get you signed up, you are persona non grata to them, off to the next victim. "

[See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___2735647)

TH

Tyler H.

Chiropractor

> "The appointment reminders are great, but there are many companies that offer similar reminders."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4804481)

AG

Amy G.

Office Manager

> "It doesn’t have all the features we would prefer.. yet"

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2239574)

SK

Sandy K.

Office Manager

> "The reminders and confirmations are so helpful for us and our patients."

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4950289)

MC

Michele C.

Practice Owner

> "This was an untruth. "

[See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2176910)

[View Reviews](https://www.capterra.com/p/187669/Doctible/reviews/)

LM

Logan M.

Clinic Director

> "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment management to..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936)

MT

Megan T.

Owner

> "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and creating a document..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354)

SG

Shea G.

Counselor

> "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive to use."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585)

IK

Inge K.

Counsellor

> "Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When creating templates..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7127463)

VS

VANESSA S.

CEO

> "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325)

JC

Jo C.

Practice Manager

> "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so again, it has..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840)

JC

Jennifer C.

Independent Contractor

> "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

NM

Nushka M.

Clinical Psychologist

> "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of clinical time..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923)

GH

Gillian H.

Founder and Program Director

> "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single, streamlined..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340)

NN

Natalie N.

Licensed Clinical Social Work

> "Carepatron doesn't feel like a program that was created for therapists to use. When a client or potential client fills out paperwork, it doesn't automatically update personal..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7126038)

DW

Daniel W.

Owner

> "It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120359)

AS

Amanda S.

Pediatric Occupational Therapist

> "Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161)

LG

LUDIVINA G.

Administrator

> "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with their care."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415)

MM

Moises M.

Speech therapist

> "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865)

BJ

Barry J.

Therapist

> "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034)

KB

Kate B.

Clinical Psychologist

> "Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122465)

CH

Caroline H.

Psychotherapist

> "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google calendar."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

JC

Jennifer C.

Independent Contractor

> "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other clinicians..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

TH

Tina H.

SLP

> "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are still areas..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

TW

Taylor W.

Owner and President

> "I wish there was a an option to hold a virtual appointment with a window to take notes at the same time versus opening another tab which can cause some issues."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121623)

KV

Krishna V.

Owner and founder

> "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t right.” Despite..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311)

KC

Kathleen C.

Counsellor

> "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their side of things..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882)

AD

Amy D.

Genetic Counselor

> "I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a result."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122369)

TT

Teresa T.

Licensed Professional Counselor

> "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam email i receive. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374)

JC

Jessica C.

Clinician

> "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron formats for me. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

SB

Sabrina B.

CCS Administrator

> "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871)

JG

Jesus G.

Case worker

> "I like how it makes scheduling simple, and all the worksheets and different forms it has; they help me handle my patients more effectively and with ease."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621)

AF

Aaron F.

APRN

> "Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124585)

CH

Caroline H.

Psychotherapist

> "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

TD

Tanya D.

Mental health, counselling, psychotherapy

> "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720)

DH

Diana H.

supervisor

> "It makes appointment scheduling, reminders, and patient record management simple and efficient, helping streamline daily operations."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120899)

VR

Verified Reviewer

Owner and Clinician

> "The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7141570)

AS

Amanda S.

Pediatric Occupational Therapist

> "Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161)

RC

Ruby C.

Occupational Therapist Owner

> "I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

AE

Aly E.

Owner

> "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691)

NV

Nadine V.

Counsellor

> "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006)

RC

Raechel C.

CEO Marriage and Family Therapist

> "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321)

NL

Nicole L.

Physiotherapist

> "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

JC

Jessica C.

Clinician

> "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck on. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

DK

Donna K.

Physical Therapist

> "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818)

BA

Brian A.

Staff Counselor

> "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability to share..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996)

TH

Tina H.

SLP

> "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

KH

Kelly H.

Licensed Therapist

> "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and place on my..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163)

ME

Mary E.

Therapist

> "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133)

AC

Alli C.

Occupational Therapist

> "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

PP

Persefoni P.

Psychologist

> "cannot customize the messages to the clients: send invoices, reminders, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364)

DE

Danielle E.

Therapist

> "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332)

MC

Miriam C.

Coach

> "I am unable to send different forms for different services when a client books a service."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751)

SC

Sam C.

Music Therapist, Board-Certified

> "overall, it is a great free option for EHR, combining tools together like zoom, calendars, and billing in one spot."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120170)

NL

Nicole L.

Physiotherapist

> "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

DP

Devon P.

Therapist

> "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765)

CH

Caroline H.

Psychotherapist

> "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

JT

Jaya T.

administrator

> "For the price, you get a surprising amount of functionality — documentation, scheduling, client management, and AI Scribe all in one place."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121909)

SK

Scott K.

Speech Pathologist

> "The only negatives would be the limited cloud storage and no automatic email reminders for appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297)

NR

Nicola R.

Counsellor and Clinical Supervisor

> "I am able to easily create templates for notes, electronic consent forms, emails etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691)

RC

Ruby C.

Occupational Therapist Owner

> "The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

JM

Jessica M.

Clinical Psychologist

> "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995)

RC

Reyenne C.

Speech-Language Pathologist

> "There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.)."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122647)

HD

Heather D.

Psychotherapist

> "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418)

SB

Samantha B.

CEO, Therapist

> "My practice lost money daily for missed sessions due to non working links and patients could never sign in."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120440)

HW

Hannah W.

Speech Language Pathologist

> "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017)

AM

Amy M.

Mental Health Therapist

> "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325)

RU

Roxana U.

Therapist

> "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377)

KP

Kassandra P.

LMFT

> "It was not functional for my therapy practice as you could not have a multiple client account for families or couples."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893)

JG

Jesus G.

Case worker

> "Booking appointments is smooth, and it allows me to send reminders to my staff and clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621)

FE

Frieda E.

Audiologist

> "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305)

AF

Alecia F.

License Professional Counseling

> "It provides a free library of forms that can be accessed and modified to tailor your own needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590)

MF

Matt F.

Owner and Practitioner

> "I do wish I could organize my documentation and intake forms differently instead of the current work flow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885)

JEB

John-Eduard B.

CEO

> "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789)

AC

Alli C.

Occupational Therapist

> "I can't change the templates for emails that go out with invoices or appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

LT

Libby T.

PT Owner

> "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432)

RC

Ruby C.

Occupational Therapist Owner

> "few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

EC

Emily C.

Counsellor

> "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962)

ES

Emily S.

Therapist

> "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436)

HM

Hannah M.

Chief Clinical Officer

> "I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121366)

PD

Patti D.

Scheduling, intakes, invoicing and accepting payments

> "The invoicing and accepting payments is not as clear as the app that we were previously using."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028)

KL

Kai L.

Youth Development Lead

> "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759)

EH

Ella H.

Speech therapist

> "Some features that I have technical issues to make changes e.g., the visit signature."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581)

JG

JUSTINE G.

Counsellor

> "I like the automated workflows such as client reminders and sending intake forms."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358)

HR

Haley R.

registrar

> "It often made navigating the platform feel disjointed and slow, which disrupted my workflow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125411)

[View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/)

## User interface

[Doctible](https://www.capterra.com/p/187669/Doctible/)

4.80 (265)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

4.43 (858)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Doctible

20/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Calendar Management
-   Campaign Management
-   Care Plan Management
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Reports
-   Electronic Payments
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medication History
-   Messaging
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Multi-Location
-   Onboarding
-   Online Refills
-   Patient Education
-   Patient Engagement
-   Patient Intake
-   Patient Portal
-   Patient Questionnaires
-   Patient Records Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/187669/Doctible/#features)

Carepatron

Top features

32/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Calendar Management
-   Campaign Management
-   Care Plan Management
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Reports
-   Electronic Payments
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medication History
-   Messaging
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Multi-Location
-   Onboarding
-   Online Refills
-   Patient Education
-   Patient Engagement
-   Patient Intake
-   Patient Portal
-   Patient Questionnaires
-   Patient Records Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/195467/Care-Patron/#features)

### Recognition

No recognitions have been awarded to Doctible

Carepatron is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Doctible

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Carepatron

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Doctible

-   By Doctible
-   Located in United States
-   Founded in

Carepatron

-   By Carepatron
-   Located in New Zealand
-   Founded in 2019

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