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Business that care about the ultimate customer satisfaction use Beyonk ranging from visitor attractions, farm and wildlife parks, family entertainment centers and high volume events.
Group Travel Companies of all sizes Outbound or inbound multiday tours or FIT MICE, educational and global travel enterprises
Very good product with easy product set up, the support staff are amazing and always go the extra mile. The only permanent thing I'd like to see added is a detailed reporting system.
Initially there were elements that we felt were missing and we fed these back.
Customer support absolutely outstanding and help is always there, especially when setting up and continues to be so as we develop our business.
I really don't like the product scheduling at all it just seems really odd to me and very hit and miss if its going to work. It would be great if it was a bit more precise.
The dashboard interface is a great user friendly tool allowing emails and direct contact to clients, which is useful for a seamless customer experience.
As a tour guide, I always seek critical feedback, but I'm struggling to find anything negative to say about Beyonk It really is 5 Star.
It is brilliant - i always know that what i want to do is there somewhere. If i cannot find it then a quick email sets me right, and the response is always helpful and prompt.
We solved all our Social Distancing problems for Covid19 using Beyonk, to keep our visitors away from each other as dictated by the Law.
The seamless integration with my website has been great. It has so many clever little things that have saved me hours of time.
UI/UX feels dated / difficult to use esp for people that are color blind.
I love how intuitive it is to use, and I also LOVE the reminders, it makes it super easy to keep track of everyone.
I did have an issue where a individual signed up instead of signing up as a group, and there was no easy way to fix that but have him deleted and forced to sign up again.
The Youli team is wonderful and their customer support is the best I've ever had. I've always had great support and any issue resolved.
The only feature I'm not crazy about is the inventory management, but we are getting around it. I'll see how it all works out once we get enough data put in to run reports.
And super easy to keep track of everyone. We also love being able to send the waivers, itinerary, important docs, etc. all in one place.
We came to YouLi to solve a problem for small group tour operators who are using email and spreadsheets off platform.
Beyonk
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Beyonk
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