# Compare Hospice Tools vs CareSmartz360 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Hospice Tools and CareSmartz360 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/188024-233554/Hospice-Tools-vs-CareSmartz360

---

# Hospice Tools vs CareSmartz360 Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Hospice ToolsCareSmartz3602/4 selected

[Hospice Tools](https://www.capterra.com/p/188024/Hospice-Tools/)[4.7 (166)](https://www.capterra.com/p/188024/Hospice-Tools/reviews/)

[CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

[## Hospice Tools](https://www.capterra.com/p/188024/Hospice-Tools/)[4.7 (166)](https://www.capterra.com/p/188024/Hospice-Tools/reviews/)

Starting Price

$85.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

VJ

KL

ML

Based on [166 reviews](#user-reviews)

Positive

159

Neutral

6

Negative

1

[## CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

MS

DA

UA

Based on [181 reviews](#user-reviews)

Positive

175

Neutral

3

Negative

3

## Summary

* * *

Features in Hospice Software

35 / 50

Only Hospice Tools

-   Audit Management
-   Bereavement Management
-   Charting

Best performer

39 / 50

Only CareSmartz360

-   Accounts Receivable
-   Chat/Messaging
-   File Sharing

User satisfaction

User satisfaction

4.7

User reviews[166](https://www.capterra.com/p/188024/Hospice-Tools/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.7

Customer support

4.7

User satisfaction

4.8

User reviews[181](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$85Per User, Per Month

-   Free version
-   Free trial

Price starts from

$10Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Startups, Small, & Mid-sized Hospice & Palliative Agencies. Hospice Tools CHAP VERIFIED EMR, & our awesome hospice eBilling module is built for community-focused hospice teams like yours!

Best for

Home Care, Enterprise Home Care Agencies, Private Duty Home Care Agencies, Home Care Franchisors, Independent Home Care Agencies, Multi-Location Home Care Agencies, Large non-medical homecare agencies

## User reviews

Pros & cons

VJ

Vera J.

Volunteer Coordinator

> "It energizes the volunteer team, but more importantly - since volunteers enter a visit without an agenda - they often discover things..."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841876)

MP

Mia P.

RN case manager

> "buggy, especially trying to update the calendar, or make changes to rejected documents - often says that we need to either close or..."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6842010)

KL

Ken L.

Intake specialist and Chaplain

> "I don't have to search hard for any document to see, the tabs are all there for all disciplines and I am able to look at notes from..."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841970)

KJ

Kara J.

Nurse practitioner

> "It can be glitchy at times and doesn't always allow me to save when I want to and can time out causing me to lose my notes."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841528)

ML

Molly L.

Social Worker

> "Once on a pt profile, the tabs make finding where I need to be easily accessible without having to hunt down the docs/notes I need."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841543)

JM

Judith M.

Corporate Director of Social Work

> "It’s not very responsive for needed changes in documentation to reflect changes in regulation or improved best practice standards of..."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841601)

VJ

Vera J.

Volunteer Coordinator

> "I manage our volunteers, and the fact that they can document directly into the patient charts has been transformative for this team."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841876)

JB

Jennifer B.

BILLER

> "It can be slow at times and saving documents can be an issue. when adding notes I wish it was easy for everyone to see in one place."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6842527)

PK

Pamela K.

RN Case Manager

> "It is a pretty ubiquitous system and I think doing focus groups to add/modify features woudl benefit all hospices across the country."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841812)

ML

Molly L.

Social Worker

> "When there is no lag time, it is quite easy to use and navigate but when there is a lag, which is more often than not, it can very..."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841543)

VJ

Vera J.

Volunteer Coordinator

> "It's simple and intuitive, has almost every functionality that I could need, and probably saves me about 20 hours of work a month that..."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841876)

KF

Kayla F.

Certified Nursing Assistant

> "The app can lag a bit sometimes, and doesn’t always refresh with what information you just entered."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841609)

AG

Alicia G.

Nurse

> "I like the feature where you can click to see previous values instead of having to leave chart to look at previous chart"

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841691)

PK

Pamela K.

RN Case Manager

> "There are some typos in the forms but nothing that obstructs the use of the program."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841812)

JM

Jaye M.

Corporate Director of Sales Training

> "Whether I'm looking for patient, account, or sales rep info, Hospice Tools delivers the information to me in an easy and understandable..."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6843566)

VJ

Vera J.

Volunteer Coordinator

> "In previous volunteer management roles, the volunteers have felt like outsiders and the staff have seldom been aware of what they do."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841876)

AP

Andrea P.

Administrator

> "I enjoy being able to filter down specific information in charts, reports, etc."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841577)

MM

Monica M.

RN Case Manager

> "I have used other documentation programs which have not been hospice-centric and difficult to use."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841961)

MA

Mehriban A.

Medical social worker

> "Also I like it gives you opportunity to fix your mistakes and make amendments the documents."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6842834)

HG

Hannah G.

RN Case manager

> "Redundancy, multiple options but it does not include what I'm looking for"

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6185271)

MP

Mia P.

RN case manager

> "as a brand new hospice nurse, EO is helping me understand my job better by knowing what is required to document"

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6842010)

MH

Melissa H.

DON/ ALT ADMINISTRATOR

> "cannot schedule out patient visits, cannot make corrections for clinician to review, assessments are not complete, very vague pages per..."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___3846330)

DT

Dawn T.

RNCM

> "Quite satisfied with product because it gives me number 1 confidence and number 2 proficiency in my charting!!"

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6843994)

AM

Alyssa M.

RN

> "Some options are n/a but won't let you select it"

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6185181)

HP

Hayley P.

Admission Nurse

> "UI is very intuitive, easy to navigate, organizes docs and it’s easy to access documents that aren’t finished."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6841892)

CM

CECE M.

ADMINISTRATOR

> "THE IDG UPDATES ARE CUMBERSOME."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6177046)

MA

Mehriban A.

Medical social worker

> "The unity hospice eDocs application very easy to manage and document about the patient’s concerns and thoughts."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6842834)

JT

Jeremy T.

Administrator

> "Care plan updates are time consuming"

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6189943)

KF

Karin F.

Human Resources

> "The Hospice Tools software is very intuitive, which is very helpful for people who are less savvy with technology. "

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6842402)

LW

LeeAnne W.

Director of Spiritual Care and Bereavement

> "It's hard to find anything to complain about, really. "

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6184937)

SM

Sharon M.

Billing Specialist

> "Hospice tool is a platform that is easy to navigate and learn with the help of other employees teaching me system."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6846926)

MK

Melinda K.

CRR

> "Also when inputting time stamps, it often changes AM to PM (or vice versa) incorrectly."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___2867363)

OB

Omotola B.

Registered nurse case manager

> "I like that Edocs automatically transfer to timekeeper"

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6842626)

SK

Sarah K.

NP

> "Too many features of charting that I don’t use."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___2869545)

OB

Omotola B.

Registered nurse case manager

> "I like that they are constantly editing and adding new features to make it more user friendly"

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___6842626)

MV

Marco V.

HR Manager

> "Only con that comes to my mind, is sometime I forget my password."

[See full review](https://www.capterra.com/p/188024/Hospice-Tools/#Capterra___2873423)

[View Reviews](https://www.capterra.com/p/188024/Hospice-Tools/reviews/)

MS

Marcus S.

CEO

> "Pair that with how smoothly it manages staff profiles, client records, billing, and compliance, and it feels like we..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7047888)

JG

Jenelyn G.

Admin Assistant

> "There may be occasional performance issues such as slow loading times or glitches, which can impact the user experience."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6427045)

DA

Damilola A.

Owner

> "I like it's all-in-one functionality that streamlines scheduling, billing, and communication, its user-friendly and work..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7002574)

VT

Veena T.

Scheduler

> "It can be quite challenging for new users to navigate the platform without prior experience or training."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6844711)

UA

Ubah A.

Administrator

> "The mobile app is great for caregivers in the field, and the real-time updates improve communication. Plus, their customer..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6855656)

JT

Justin T.

President

> "That format is nearly impossible to work with."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7045315)

MS

Mariah S.

Caregiver

> "CareSmartz360 has truly helped us improve efficiency, compliance, and communication across the board."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7050499)

AS

Albert S.

Administrator

> "It did not fit our unique scheduling requirements. "

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7013052)

JG

Jenelyn G.

Admin Assistant

> "The system allows for detailed profiles of both clients and caregivers, facilitating better matches and more personalized..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6427045)

SK

Sarah K.

Owner

> "I don't have anything that I didn't like about the program. If something was not working for our business format..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6740079)

MS

Marcus S.

CEO

> "The scheduling system is hands-down the best feature – it’s a total game-changer."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7047888)

MS

Melissa S.

owner and director of ops

> "The software itself, had many glitches, and they were constantly doing upgrades which would normally not be a problem,..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817)

MS

Mariah S.

Caregiver

> "Our caregivers find it much easier to clock in/out, and administrators appreciate how organized everything is."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7050499)

DF

DannyRay F.

Administrator

> "The software may be expensive for smaller agencies, especially when factoring in training and support costs."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6632495)

JB

Julie B.

Director

> "I love that staff can report about their clients on the platform."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7101654)

NAB

Nicole A B.

Platform coordinator

> "Occasional system glitches which can disrupt operations and require support."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6433383)

DF

DannyRay F.

Administrator

> "Its user-friendly design, GPS tracking, and excellent support make managing our agency efficient. While there’s a learning..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6632495)

LT

Linda T.

Manager

> "Sometimes the mobile app just isn't enough."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6861771)

VT

Veena T.

Scheduler

> "CareSmartz software is designed to meet the demanding needs of small and large organizations alike."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6844711)

HG

Heidi G.

Office Manager

> "We have an issue with our questionnaire (it disappears) after a large update."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517212)

JB

Julie B.

Director

> "This keeps clients families and the office staff well informed."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7101654)

KW

Kendall W.

Owner

> "Like any software, lack of connectivity can wreak havoc, but they have options for dealing with that too."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517694)

JT

Justin T.

President

> "Absolutely love the built in AI for in app help."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7045315)

BB

Brian B.

CEO

> "Not as many integrations as I would like."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6876525)

AMP

Ana Marie P.

Care Manager

> "You get quick replies and they guide you on navigating the system in a very professional way."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6827009)

MS

Melissa S.

owner and director of ops

> "Their customer service (see my next comment), their pricing (it is insanely expensive), their billing (they make you list a..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817)

NL

NADINE L.

founder

> "WITH CARESMART'S 360 I WAS VERY RELUCTANT TO JOIN BECAUSE THE BEGINNING PROCESS"

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7043985)

MS

Melissa S.

owner and director of ops

> "First of all, a 3 month cancellation policy is theft on so many levels, much less to bill me for client's erroneously, then..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817)

NL

NADINE L.

founder

> "MANY OF YOU MAY LAUGH BUT I HAD A GREAT FEAR BEFORE LEARNING SARAH WOULD BE THERE TO GUIDE ME!!!"

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7043985)

FB

Faynetta B.

CEO

> "The chat is time consuming during a busy work day."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6498231)

BB

Brian B.

CEO

> "I would’ve liked to see more integrations with third-party vendors."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6876525)

MS

Melissa S.

owner and director of ops

> "Not only was I billed erroneously for client's, but when I addressed it, I was yelled at by a Customer 'Satisfaction' Rep.,..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817)

WK

Wendy K.

Director of Operations

> "This has not only streamlined my operations but has also improved my overall efficiency."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6456192)

MS

Melissa S.

owner and director of ops

> "For those of us in this field, we all understand that this is not logical, and it is extremely expensive, but when I tried..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817)

KP

Kelli P.

Staffing Coordinator

> "Their IT/and customer support staff is amazing and helpful."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6816503)

SH

Shanda H.

Administrative Assistant

> "The only problem I have experienced with caresmartz is sometimes they have glitches and it won't allow caregivers to clock..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3877943)

JT

Justin T.

President

> "Training is excellent."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7045315)

JS

Janelle S.

Admin/Owner

> "a lot of clicking too much clicking and searching , in healthcare your patient is priority if you spend a significant..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3635196)

AS

Albert S.

Administrator

> "The company had Great communication and customer support."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___7013052)

MS

Melissa S.

owner and director of ops

> "I am not raising my rates because a software company is not client focused."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817)

NH

Nancy H.

payroll manager

> "The ease with which I can import my files directly to ADP is awesome, but the best part of caresmartz360 is the customer..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4961954)

MS

Melissa S.

owner and director of ops

> "Client's struggle to pay their monthly bills"

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817)

KW

Kendall W.

Owner

> "Caresmartz360 does what we need to get the job done professionally and without errors."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517694)

HH

Haley H.

President

> "Not being able to implement software from day one"

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4987683)

KW

Kendall W.

Owner

> "Onboarding was easy, training was enjoyable, and the staff seems knowledgeable about the product and attentive to client..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6517694)

SS

Shelby S.

Scheduler

> "whenever i click on a caregivers name their information is not shown (i.e telephone number)"

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3781081)

KP

Kelli P.

Staffing Coordinator

> "The app is very easy to use for admin and caregiving staff alike."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6816503)

RM

Regina M.

Executive Coordinator

> "We have not been able to wrap our heads around there not being 24/7 live customer support, considering that most home..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___2816028)

MV

Medina V.

Marketing Director Care Manager

> "educational aspect for companies like us that continue to grow and evolve."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6427432)

PR

Portia R.

Client Service Coordinator

> "Only problem I had/have are the integration with clearing houses for billing."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3581140)

AMP

Ana Marie P.

Care Manager

> "The technical support team is very attentive and always ready to help."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6827009)

TW

Talisha W.

Owner

> "picking up the clients locatiion is sometimes difficult and the caregiver is unable to clock in."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4699926)

KS

Kelly S.

CEO and Founder

> "I was doing everything manually prior to using Caresmartz and am so glad I made the switch."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6303019)

MS

Melissa S.

owner and director of ops

> "Absolutely the worst experience with a software company. "

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___6007817)

MR

Mahin R.

Office Manager

> "I love the support team and their quick response. "

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6817640)

TT

TAQUITA T.

FAMILY NP

> "WE DO NOT HAVE ANY CONS TO SAY ABOUT CARESMARTZ AT THIS TIME"

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6142741)

CC

Chuck C.

Managing Director

> "It’s constantly improving and evolving without adding unnecessary complexity."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6454236)

JB

Johnnetta B.

Office Manager

> "Complications being user..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___4744168)

SR

Stephanie R.

Home Services Manager

> "The best thing about CareSmartz has been the ability for caregivers to request open shifts on the mobile app which has..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3816877)

SQ

Shawndra Q.

Owner

> "Payroll not automated and it's time consuming to do payroll"

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3613938)

PR

Portia R.

Client Service Coordinator

> "CareSmartz has a lot of useful features that we were looking for, Such as, electronic timesheets, EVV compatibility, GPS..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3581140)

CO

Cyril O.

Chief Operating Officer

> "That feature is not yet available."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___3500060)

CG

Curtis G.

RN Case Manager

> "Overall I am pleased with the look, feel and functionality of the software."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6329275)

JS

Jacob S.

Administrator

> "Everytime I go to do a new thing, it takes a couple days for me to do so effectively becasue it requires customer support..."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___2814652)

JW

Jakeyla W.

Office Manager

> "The system is very easy to understand and navigate thru."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6827736)

JS

Jacob S.

Administrator

> "a billing error can take 10-15 minutes to fix and it includes a lengthy process. "

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___2814652)

DP

Danielle P.

Care Coordinator

> "They are very quick to respond and are always knowledgable in the areas that I need assistance."

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#SoftwareAdvice___6554603)

LJ

LAWRENCE J.

Owner

> "The system was complicated for the employees and staff"

[See full review](https://www.capterra.com/p/233554/CareSmartz360/#Capterra___2473106)

[View Reviews](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

## User interface

4.65 (166)

4.78 (181)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Hospice Tools

35/50

-   Accounts Receivable
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Appointment Management
-   Assessment Management
-   Audit Management
-   Automated Scheduling
-   Bereavement Management
-   Billing & Invoicing
-   Calendar Management
-   Care Plan Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Collaboration Tools
-   Compliance Management
-   Credential Management
-   Customizable Forms
-   Customizable Reports
-   Document Management
-   Document Storage
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   File Sharing
-   Financial Reporting
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Meal/Nutrition Management
-   Medication History
-   Medication Management
-   Patient Database
-   Patient Intake
-   Payment Processing
-   Payroll Management
-   Physician Portal
-   Quality Assurance
-   Real-Time Reporting
-   Referral Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   Task Management
-   Telemedicine
-   Third-Party Integrations
-   Volunteer Management

[See all features](https://www.capterra.com/p/188024/Hospice-Tools/#features)

CareSmartz360

Top features

39/50

-   Accounts Receivable
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Appointment Management
-   Assessment Management
-   Audit Management
-   Automated Scheduling
-   Bereavement Management
-   Billing & Invoicing
-   Calendar Management
-   Care Plan Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Collaboration Tools
-   Compliance Management
-   Credential Management
-   Customizable Forms
-   Customizable Reports
-   Document Management
-   Document Storage
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   File Sharing
-   Financial Reporting
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Meal/Nutrition Management
-   Medication History
-   Medication Management
-   Patient Database
-   Patient Intake
-   Payment Processing
-   Payroll Management
-   Physician Portal
-   Quality Assurance
-   Real-Time Reporting
-   Referral Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   Task Management
-   Telemedicine
-   Third-Party Integrations
-   Volunteer Management

[See all features](https://www.capterra.com/p/233554/CareSmartz360/#features)

### Recognition

No recognitions have been awarded to Hospice Tools

No recognitions have been awarded to CareSmartz360

### Deployment & support

Hospice Tools

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CareSmartz360

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hospice Tools

-   By Hospice Tools
-   Located in United States
-   Founded in 2018

CareSmartz360

-   By CareSmartz
-   Located in United States
-   Founded in 2016

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