Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
IT teams in any type of organisation that needs to maintain a secure and reliable network, plan accurately for future IT spending and refresh cycles, and boost staff productivity.
Remote Desktop Manager is intended for sysadmins and IT pros ranging from stand-alone users to Fortune 500 companies. RDM is the perfect solution for IT teams looking to centralize remote connections.
It's a great companion software for any tech support shop. It's great to have all that information on your users at your fingertips.
It's been almost a year and the developers aren't sure why it's not working.
USB storage management was very helpful and has saved us a lot of time overall as it's very easy to use.
Many features included in software were not applicable to us. Navigating through all the features to see what was applicable was confusing at first.
Great feature, really like the Power management system , helps cut cost, well received by the Senior management.
I had tried myself and failed and had to contact support so that they could remote in and set everything. The same also happened on the last update.
Moving to this system was great because now we can see at a glance what we have and how its all running and gives you the options to drill down and run reports.
It has some lag due to the Database response when have too much time unattended. Impossible to delete an registered PC client that don't belong to the organization anymore.
The expariance of this software is realThe experience of this software is really good. I love to say that, Everyone should use this.ly good.
What I dislike most about this software is most of the time when I am using it, there is a horrible lag. I am not sure if this is because of the software or possibly the internet connection I use.
The program is reliable and does what it is supposed to do. It's a great benefit when working away from the main computer.
The connection can be easily interrupted when is frustrating.
The costumer support has always been good and there are plenty of resources online to help the first time users. Also great for IT support with helping you manage and fix issues on your computer.
It's very confusing at first. Even for an IT professional it's a lot to work with at first and can seem very off putting on how much information is shoved in your face.
I love the ability to access with such ease, and not having to open a million different applications.
A lot of disconnection issues and slow load up sometimes which can be annoying to deal with when in a time crunch.
Speaker 1: My name is Cindy and I own the company's CLO Medical, Coding and Billing Company. I work with physicians and hospitals and practitioners. I do their coding and billing, and I use Remote Desktop for all my clients. I have several clients and I'm able to remote into their system using Remote Desktop. It's highly secure and I would give this five stars out of five. It's fantastic. Before I started using Remote Desktop Manager for all my clients, I used LogMeIn, which is very cumbersome. Half the time, it didn't work and I couldn't get logged into my clients. I wasn't so sure about the security, so I decided to go with Remote Desktop. I chose Remote Desktop Manager because it's very user-friendly. I'm not an IT person. I have a business and I have to do my own IT. So using Remote Desktop enables me to be able to manage all of the IT part of it. I can download it, I can program it, I can do everything with it. It's very user-friendly and easy to use. When I decided to go with Remote Desktop, it was very easy to bring it into my business. After discussing it with my clients, they were on board with it. It was a matter of... It was already on the computers. It's already programmed in there. It's just a matter of programming the IP address and getting connected with security, so it was a no-brainer. Very easy. It's cheap. I don't know if I want to say cheap, but I mean it's a great product for a very low, no cost. My advice to anybody that is looking at Remote Desktop Manager, do it. You will not be disappointed. I've been using it for 10 years now after fumbling for a long time with LogMeIn. The Remote Desktop Manager saved me time, saved me money, and my clients all love it.
Prioritize real-user-identified key features according to your needs to find your best fit.
NetSupport DNA
Remote Desktop Manager
Top FeaturesNetSupport DNA
--
Products similar to those you're currently comparing: