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NetSupport DNA vs PDQ Deploy & Inventory: Which is a better fit?

Updated on November 10th, 2024
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Summary
Key features rated by users
Features selected based on 2,695 reviews from IT Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Server Monitoring
NA
Patch Management
NA
Real-Time Monitoring
4.8
Task Management
NA
Real-Time Notifications
5.0
% Fit
Missing features
Not enough reviews
Feature ratings
Server Monitoring
NA
Patch Management
4.7
Real-Time Monitoring
4.8
Task Management
NA
Real-Time Notifications
NA
User satisfaction
4.8
User reviews13
Ease of use
4.8
Functionality
4.8
Value for money
4.9
Customer support
5.0
4.8
User reviews342
Ease of use
4.7
Functionality
4.7
Value for money
4.8
Customer support
4.7
Price starts from
--
One-time payment
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

IT teams in any type of organisation that needs to maintain a secure and reliable network, plan accurately for future IT spending and refresh cycles, and boost staff productivity.

By sysadmins, for sysadmins. Designed for small, medium, and large businesses in any industry — whether you manage 50 machines or 5000.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Dan I
Applications support and administration
5.0

Dan: My name is Dan. I am an application specialist at a company of over 1000 people, and I would give PDQ a five out of five. I use PDQ Inventory to monitor our applications and our computers and our production environment and testing environment. I use PDQ Deploy to deploy applications, deploy patches, uninstall applications, and do this either live on, demand, or to schedule deployments. My favorite things about PDQ is its intuitiveness. The moment you turn it on, you don't need a tutorial. You can start playing around with it and you can guess what the buttons are going to do, and that's pretty much what they're going to do. If you want to try more advanced features, even those are intuitive. Though if you want to add the scripting or more complex tasks, you have to look it up online. But their tutorial page is very well documented, and they have YouTube videos as well. Besides the intuitiveness and the documentation, their support staff is also very helpful. They're very technical and they don't waste your time. They go straight to problem and they offer solutions. If not, they investigate and they get back to you with solutions. One thing about PDQ Inventory and Deploy is that it's not a cloud solution, so it always requires VPN to be turned on by our remote computers. Although they do offer a different product, which is very similar to PDQ Deploy and Inventory, which is the cloud. I wish those functionalities would be integrated in PDQ Inventory and Deploy itself because I find that they're just redoing the same work for the cloud version, whereas the non-cloud version is already perfect. Adding the option to deploy from the cloud, I think would be a much better improvement to the main application itself.

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User interface
18851 video thumbnail}
1 Video
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5 screenshots
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4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Tracking
388
Important

NetSupport DNA

1/32
  • Access Controls/Permissions
  • Activity Tracking
  • API
  • Audit Trail
  • Capacity Management
  • Compliance Management
  • Configuration Management
  • Dashboard
  • Data Import/Export
  • Event Logs
  • Incident Management
  • Issue Auditing
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Knowledge Management
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Real-Time Monitoring
  • Real-Time Notifications
  • Remote Access/Control
  • Remote Monitoring & Management
  • Security Tools
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Task Management
  • Third-Party Integrations
  • Ticket Management
  • Alerts/Notifications
See All features
Hide IT Management Software Features -

PDQ Deploy & Inventory

Top Features
12/32
Show IT Management Software Features +

NetSupport DNA

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PDQ Deploy & Inventory

  • Best Value IT Management
    Software (2024)
NetSupport DNA
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PDQ Deploy & Inventory
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
NetSupport DNA
  • By NetSupport
  • Located in United Kingdom
  • Founded in 1989
PDQ Deploy & Inventory
  • By PDQ
  • Located in United States
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