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3PL couriers, cold chain logistics, logistics software providers, Retailers, e-commerce operators Pharmaceuticals, Food & beverage delivery Construction material, oil and gas and waste management
Truckbase is the easiest-to-use truck dispatch software solution for asset-based carriers with 10+ trucks. Free up your dispatchers, eliminate check calls, and increase your margins.
It has been a fabulous company to work with. Super responsive and able to customize our needs.
Also sue to bar coded serial numbers on our battery containers being scanned I can track where any of our battery containers have come from in the event of a problem.
The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also.
GPS history on vehicles is missing. Group deliveries and organizing with which comes first and second and etc. is missing.
Both systems work seamlessly together and have provided me with a very good overall experience. When I do need any help with setup or queries, I have found Detrack support to be excellent every time.
Method of data entry, app is bloated with too many "confirmations", "live" tracking is off, nothing gets sorted by date or by time so drivers are always confused.
Very easy to use by administration and drivers, helps to keep our deliveries organized with real-time delivery information. Has excellent data import and job search capabilities.
Collection is a secondary feature as compared to Delivery. Makes things confusing sometimes.
I would highly recommend Truckbase to anyone looking to improve and expand their company and improve profits.
My only complaint would be that some addresses are incorrect, or there's multiples of the same location (user error) and I'm not able to delete the ones that are wrong/we don't need.
Truckbase and their support team have been excellent to work with. Their quick response to feedback is impressive.
The only current negative I have, and I know they are working on, is the access from a phone.
Overall, I love using Truckbase and working with their team. I feel like we are not just another sale, that we and our opinions matter to them.
Now, we manually have to download/upload hundreds of invoices that stuck in Truckbase.
It has been a great experience so far getting Truckbase setup and working with the team. My drivers were able to pick it up right away and we have been successfully using it for months.
Reports, empty and loaded miles, are things in development but haven't been implemented yet.
Detrack
Truckbase
Top FeaturesTruckbase
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