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Detrack vs Ingrid: Which is a better fit?

Updated on January 12th, 2025
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Summary
Key features rated by users
Features selected based on 2,031 reviews from Delivery Management users.
% Fit
High performer
Feature ratings
Delivery Tracking
4.7
Proof of Delivery
4.7
Mobile Access
4.5
Dispatch Management
4.5
Live Driver Tracking
4.2
% Fit
Missing features
Feature ratings
Delivery Tracking
NA
Proof of Delivery
NA
Mobile Access
NA
Dispatch Management
NA
Live Driver Tracking
NA
User satisfaction
4.7
User reviews84
Ease of use
4.7
Functionality
4.5
Value for money
4.5
Customer support
4.6
4.6
User reviews10
Ease of use
4.7
Functionality
4.4
Value for money
4.4
Customer support
4.8
Price starts from
/user
Yearly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

3PL couriers, cold chain logistics, logistics software providers, Retailers, e-commerce operators Pharmaceuticals, Food & beverage delivery Construction material, oil and gas and waste management

Ingrid Delivery Platform connects retailers, carriers, and consumers to create a better shopping experience for everyone. Ingrid offers pre- and post-purchase solutions for delightful deliveries.

User reviews
pros & cons
1 / 4
View Reviews
1 / 3
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
188592
5 screenshots
10012813
4 screenshots

Detrack

Top Features
49/50
  • Employee Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • API
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Cash on Delivery
  • Customer Database
  • Customer Portal
  • Delivery Tracking
  • Dispatch Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • Geofencing
  • Geographic Maps
  • Inventory Management
  • Label Printing
  • Live Driver Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Progress Tracking
  • Proof of Delivery
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Tasks
  • Reporting/Analytics
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • SMS Messaging
  • Surveys & Feedback
  • Task Scheduling
  • Third-Party Integrations
See All features
Hide Delivery Management Software Features -

Ingrid

1/50
Show Delivery Management Software Features +
Detrack
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Ingrid
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Detrack
  • By Detrack Systems
  • Located in Singapore
  • Founded in 2013
Ingrid
  • By Ingrid
  • Located in Sweden
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