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Novi AMS is particularly well suited for associations using QuickBooks.
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The staff is also great, the take concerns seriously which I really appreciate and try to provide a fix if possible. Sending invoices is also super easy to do and quick which I love.
Anytime you change systems it is frustrating. They have less features than our previous AMS, but sometimes less is more.
I love Novi AMS and the excellent and outstanding service I receive from one of the best teams in the country.
The only complaint I would have is the initial cost, but over time It will pay for its self. You pay the first year upfront and a hefty onboarding fee.
The overall experience has been great, from the design implementation and development of the integration was great.
Sometimes I find the report criteria confusing, but it is probably just above my understanding level.
There are several training opportunities, including an extremely comprehensive online help tool to help staff learn the system. Novi support staff are very responsive and helpful.
The eCommerce has been difficult for us to work with, but our needs are out of the norm.
I like the general structure of how it works and the ease in which the system seems to outline your products. I like the ability to customize it to suit your needs.
Just a terrible overall experience and product. Also, there is no phone support at all.
I love how "lightweight" this software is. If you're looking to create a course, but don't want quizzes and bunch of the overhead that comes with a full LMS, RCP is a great solution.
My only criticism is the limited layout of sign up forms... they could potentially add easier options for styling and customisation. I've had to bring in a dev to code these.
I am happy with my purchase and hope they stay current and competitive with other membership plugins.
It's been a disappointing process, to say the least and Avalara acknowledged there weren't even one dozen users of the combo.
I love the ability to easily create a variety of membership levels as well as different discount codes. I also love the variety of add-ons that give additional functionality.
We had an issue with the first site we used RCP on where it did not smoothly integrate with some custom aspects of our site's theme, and it was difficult to pin down where the issue was.
Shamilah U.: I'm Shamilah, I'm the Director of Member Services. I rate Novi AMS a five. For more reviews like this, please click below. We use Novi to manage our membership and also for invoicing purposes, for events, for website material management. We utilize Novi for all of that as well as to communicate with our membership and prospective members as well. One of the main things I love about Novi AMS, I truly love the customer service as this is a new software for our company and really seeing how hands on the customer service representatives are with making sure that we fully understand the capabilities that Novi AMS has and how to use it to the best of our ability, but also making sure we're maximizing our usage of Novi. Truly love it, and it's very user friendly, very beginner friendly. It's very easy to use, it really does make our day-to-day so much easier. One of the things that Novi AMS can improve on, even though it is a really great software, is truly how to pull reports based on various company needs and really organizing those reports and making sure that they're easy to access, easy to customize.
Simon: My name's Simon. I work as a director for a nonprofit company, and I give Restrict Content Pro a star rating of four out of five. We use Restrict Content Pro, RCP software, and we weren't using any software befor.e we began a membership subscription website. But we looked at a variety of WordPress plugins that would give us the functionality, but RCP stood out head and shoulders above the rest in terms of functionality and add ins. RCP offered us a variety of functions, such as discount codes, which are really important, offer promotions for the membership website. Also able to offer different types of membership and to look at customers and all of the products that they had bought using the software. Those functionalities were what made us choose RCP. RCP came with lots of documentation that enabled us to start using it very quickly. And there's also an intuitive feel to the software, which meant that reference to documentation didn't need to take place for a lot of the functionality, which just seemed very intuitive. The Restrict Content Pro software comes with a number of different purchase levels. We bought at a single website usage, but then realized we needed to use it on a number of websites and were able to upgrade. That was one of the things that means that I would recommend people to use this. It's able to grow with your organization and your level of usage.
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Novi AMS
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Novi AMS
Restrict Content Pro
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