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OBI4wan helps medium-to-large customer service organisations manage and automate customer service via online and digital channels.
Capacity serves multiple teams within businesses across industries. Every organization has knowledge scattered across apps, docs and people on the team. We're here to bring that knowledge forward.
The customer support team is always responsive and helpful. We are thrilled to offer 24/7 support to customers and potential customers, and they can get the answers they need at their fingertips.
Our previous rep with the company was poor at communicating. We never were able to get the After the Login feature available through our website.
I was impressed with how easy it was to integrate the software with our existing website. The Capacity team is very helpful.
Limited customization options: While Capacity offers some customization options, it may not provide enough flexibility for some businesses' specific needs.
The Capacity team is very responsive to all of our support inquiries; they are a great partner.
Limited pricing options: Capacity's pricing may be limiting for smaller businesses or teams with limited budgets.
Our overall experience has been great. Great team to work with and they really helped set us up or configure our platform with any updates.
Prioritize real-user-identified key features according to your needs to find your best fit.
Spotler Engage
Capacity
Top FeaturesSpotler Engage
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Capacity
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