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Community CareLink serves Public Health agencies, State and Local Government, Educational Organizations, Criminal Justice systems, Medicaid, Managed Care, non-profits, and funders.
- Municipal, provincial/state and federal government officials looking for software to track their constituent needs and issues. - Nonprofits looking for an all-in-one software with case management.
Super effective and Easy to use. The staff is fantastic, and they are always asking us if we need any assistance.
Some reporting issues and we’re still fixing mistakes.
Being able to seamlessly coordinate with other organizations is also extremely helpful and knowing communications are HIPPA compliment and secure is great.
We have fixed many problems as far as documentation.
Being able to offer more services to our clients than we ever have before. The population we serve definitely benefits from our improved services because of our use of Comunity Care Link.
At first glance it appears tough to navigate due to the multiple steps included to complete a task.
The staff was super helpful in getting us started and acclimated to the software. It was very easy to maneuver and not overwhelming.
My dashboard and the share can be difficult to navigate.
The program is easy to use. It provides accurate fields and good note taking abilities.
There is also a strange glitch where the "Cancel or Leave" buttons pop up for no reason.
It's very useful to run reports based on topic or specific street should there be a matter of interest that we need to gage and address many people at once.
I can only access a contact by searching up their exact name which is very limited.
The intergration was good. Customer service responds most times and is receptive to suggections.
Needs to have a way to combat duplicates in the system.
Good for data management. I like recent cases tab.
Smart search is needed, so that if I type in 'Madeline Gainey' my real name, Madeleine Gainey, would still show up even though I spelled it wrong.
Community CareLink
Top FeaturesCivicTrack
Community CareLink
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CivicTrack
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