CosmoLex vs Litify: Which is a better fit?

She patiently walked me through the product and listened to all of my questions which is super important to someone like me who learns by doing and getting my questions answered in real time.

Usually my questions are not urgent, but if we ever needed something immediately, my worry is that it might not happen in time.

This is a great accessory to client/case management~ We are thrilled with the client features, ease of use and report generating capabilities. CosmoLex is a huge asset to our firm.

Nothing seems to be a problem for me with this software.

Client portal is a terrific feature (when working), the ease of time entries is terrific. Very simplistic interface for invoicing and collecting fees.

I am giving this a poor review for the following reasons: (1) Cosmolex is really only price-efficient if you are a solo attorney.

That to me is worth a million having someone there that cares enough to make sure their customer is happy and that they have everything they need to get going.

No way to track date of loss and statutes of limitation. Takes a great deal of time to manage task lists.

The program is very user friendly and self explanatory, it would be very easy to learn on your own but you have the support of the company to help you through every step of the way.

The fact that they tied themselves to Salesforce caused many headaches that involved an unacceptable answer of "Sorry we cannot do anything about it, because of Salesforce.

Jasmine J

Salesforce Solutions Engineer

The Docrio features are outstanding and improve our Case Managers UX.

Litify forces you to pay for its document management system called Docrio. This program has a lot of issues, very slow and causes systems to crash requiring a restart.

The robust dashboards are amazing at saving you time when running a busy law practice. I can get a snapshot of everything I need to know across the entire firm in an easy-to-digest form.

We integrated litify with our Salesforce and it has ruined Salesforce.

The amount of tasks and processes we were able to automate because of the platform has saved our team a great amount of time and money.

Many times, we would have to open tab after tab to get an answer. There were errors that would consistently (multiple times a week) happen that would DELETE information.