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Commercial Property Managers, Residential Property Managers, Financial Directos, Municipalities, Commercial Business Owners Franchise Management, Consultants, Administrative Assistants,and Brokers
All organisations regardless of size and sector. Our clients include small start-ups in regulated industries, to schools and charities, major corporates and listed companies worldwide.
The ease to navigate through the system is pretty simple. The different reports it will generate is outstanding.
We did struggle with getting the project started again because our rep was simply not communicating with us.
My overall experience with Smart Compliance has been positive. Everyone has been very responsive and the transition from my old system was very seamless.
It will read words and numbers that are not there or will cross over the line into the next section to pull information into the wrong spot.
The ability to customize the requirements is easy and a good feature. Once our admin got over the hurdle of learning the functionality of the software it's worked well for them.
Often has system errors when uploading attachments & emails not going out of the system.
Implementation was easy and they had good communication throughout the process. We've had a couple of post implementation issues arise and the support has been timely and helpful.
I'd say 80% of the documents fail. When the system is able to read the document it misreads the document and puts check marks in categories that aren't marked on the actual document.
The customer support function and abilities are superb. Calls are answered within hours.
It does not include a archive function for closed risks. It is important to also have a overview of risks that is sorted/mitigated during and not at least in the end of a year.
The overall experience with GOAT is one which is positive. It is a system that will help drive a stronger more embedded risk culture and help people manage their risks effectively.
Not being able to add our our titles to custom reports was disappointing, however I can completely understand the limitations following a chat with [SENSITIVE CONTENT.
Fantastic customer service, very responsive and even a personal call from the CEO.
Still in the making, a few missing features and limitations.
The setup was painless and the ease of use in general is very good.
Dashboards have fairly limited customisation in comparison to every other feature in the tool.
SmartCompliance
GOAT Risk
Top FeaturesSmartCompliance
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GOAT Risk
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