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Teladoc provides a platform for healthcare professionals across all specialties, including physicians, dermatologists, dietitians, behavioral health, to connect with patients via phone, video, or app.
Rhinogram provides a telehealth platform for healthcare providers to engage and treat patients remotely, via text
Well the first thing I love is that it is now free with out insurance plan. That’s awesome and amazing.
So horrible, I am actually telling people not to use it. It was a bad experience and horrible Doctors.
This is the app to go for if you want a quick medical advice for minor ailments or refill of maintenance prescriptions. My insurance covers this service so it is super convenient.
The rude customer service rep AGREEING that the "no explanation cancelation" policy was a bad one and telling me nothing would be done about it.
I didn’t have to take off work for a basic ailment because Teladoc had me scheduled same day. The docs are professional and do the best they can within the setup.
Even if you won't get any medical advice from doctor nor proper service, once you get a call you will be charged regardless, which is terrible and very frustrating.
Overall, this is a great solution for busy people who need to treat minor health concerns quickly.
Doctor was rude and set up was horrible. You have to log out each time to update.
We love the program and are so happy we chose to use it for our technology in the office to communicate with patients.
The one downside is that if you have multiple family members on the same phone # it's hard to keep track of who is the responsible/owner of the phone.
Rhinogram has vastly improved our ability to communicate with patients. Many people prefer texting these days, so it's an amazing tool to keep our patient population engaged with their care.
The virtual appointment should be more reliable as far as being able to consistently connect. It could be My errors and patient errors that are preventing connection.
All the staff find it very helpful and the secure communications feature of it is great to re-assure patients that their information is being keep safe.
SIKA has been the absolute worst part about using Rhinogram.
Our office is very happy with our experience. Great customer service and onboarding process makes starting with Rhinogram very easy.
I really don't like what was done to the Templates list when it was changed to the Library. I used to be able to see more text instead of hovering.
Speaker 1: Hi, my name's Sarah. I'm the owner of Moondust Menagerie, and I give Teladoc a five out of five. A lot of times, my job is strenuous. I spend a lot of hours bending over and things like that, so I may acquire a headache. There's times that I have swelling and things like that. I know that I jumped on Teladoc and they immediately wrote me a prescription. It had to do with my blood pressure at the time, they said because of the lack of sleep and I wasn't sleeping well. My medicine was there immediately within like 15 minutes, and I've used them ever since. Teladoc is a company that is there all the time. So it's 24/7. You can use them whenever. There's even been times that I could refill other medicine or even medications that I may not have the money for on hand, but I could definitely just let them know why. I have heartburn or something, and they could immediately prescribe it for me because it just takes seconds, it seems like, and then just have it readily there. The only issue that I've had with Teladoc is the fact that there are prescriptions, certain times they cannot tell me what around me has my prescription, or they'll prescribe me things that they're low on in the area. I don't know if there is some type of notice that they have, but that's about the only thing that I have an issue with, because everything else is taken care of.
Teladoc Health
Top FeaturesRhinogram
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