--- title: "Compare Custify vs monday CRM 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Custify and monday CRM based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/190125-245800/Custify-vs-Monday-CRM" page_type: "comparison" language: "en" --- # Custify vs monday CRM Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Custifymonday CRM2/4 selected [Custify](https://www.capterra.com/p/190125/Custify/)[4.9 (135)](https://www.capterra.com/p/190125/Custify/reviews/) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) [## Custify](https://www.capterra.com/p/190125/Custify/)[4.9 (135)](https://www.capterra.com/p/190125/Custify/reviews/) Starting Price Contact vendor Value-for-Money 4.9 Functionality 4.8 Ease of Use 4.8 Customer Service 5 Reviews Sentiment Based on [135 reviews](#user-reviews) Positive 134 Neutral 1 Negative 0 [## monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price $12.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [466 reviews](#user-reviews) Positive 453 Neutral 8 Negative 5 ## Summary * * * Features in Customer Success Software Best performer 32 / 50 Only Custify - Account Alerts - Account Management - Churn Management 19 / 50 Only monday CRM - AI Copilot - Data Security - Generative AI User satisfaction User satisfaction 4.9 User reviews[135](https://www.capterra.com/p/190125/Custify/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.9 Customer support 5.0 User satisfaction 4.7 User reviews[466](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from $12Per User, Per Month - Free version - Free trial Best for Best for B2B SaaS companies Best for Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools. ## User reviews Pros & cons VS Victoria S. Customer Success Agent > "With Custify, we now have all our customer data centralized in one place, presented in a much more visual way than before." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___7192847) NR Nicole R. Chief Customer Officer > "I've had a hard time getting CSMs to fully transition to using Custify - this is due to an integration issue between Hubspot, our product and Custify..." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___6207812) VC Veronica C. Project Manager > "The dashboards are intuitive, easy to customize, and make it simple to report on NPS, health scores, and account status to leadership." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___7191159) NR Nicole R. Chief Customer Officer > "Additionally, as we add to the metrics we watch for customers, it will need some revisiting bc the right hand column gets very long. " [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___6207812) Juan Manuel M. Responsable de Infraestructura > "The interface is clean and the team was productive in 4 weeks without long training." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___7197553) JlK Júlia K. customer Success Manager > "I miss a certain level of automation while using Custify, and it was a bit hard in the onboarding to find the perfect way to use the platform." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___6196076) Deeksha K. Senior Customer Success Manager > "What I liked most about Custify is how it centralizes customer data and makes it genuinely actionable." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___7103626) MN Manuel N. Customer Success Team Lead > "A somehow slow start to figure out how to get existing data / process into Custify." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___6196019) EM Elena M. CSM > "The Health Score feature has been a massive value add for us and it's flexible enough to support our outcome based customer health scoring which is..." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___6408204) JK Jace K. Senior Customer Success Manager > "I sometimes just use my Gmail because there have been inconsistent delays." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___6409685) JlK Júlia K. customer Success Manager > "I'm really happy that finally there is a product catered to CSM, so we are not left with a CRM focused on the sales cycle. Besides the basic CRM..." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___6196076) Stefan-Tudor M. Product Manager > "Also no easy way of tracking team performance by team member." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___2518171) JK Jace K. Senior Customer Success Manager > "I really like the fact that it gives me everything I need to see about my clients, their health score, and also my performance on my Dashboard." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___6409685) Radu D. CTO > "I don’t think the UI is the best and the setup process can take long." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___2476944) AB Alex B. Managing Director > "It is so flexible. Once you get your head around how you can use the calculated metrics and segments to really control any activities you want to plan..." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___6342445) Shweta R. Asst. Manager - Customer Success > "At first it’s a bit difficult to use, but once you get the hang of it, you become a duck in the water." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___2802655) KH Kelly H. Customer Success Manager > "Overall a really good system, does a lot of things all in one place and new features are being developed consistently." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___6581991) VR Verified Reviewer COO > "Nothing major but annoying if you need something in the actual moment." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___2524127) EM Elena M. CSM > "I'd say the system needs someone tech savvy enough with time to dedicate to setting it up and maintaining / updating it on a regular basis in order to..." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___6408204) Shweta R. Asst. Manager - Customer Success > "At first it’s a bit difficult to use, but once you get the hang of it, you become a duck in the water." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___2802655) SS Stijn S. Head of Customer Success > "It really helped us in getting into a revenue mindset which is really great because we closed more revenue than our Sales department." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___6394407) Stefan-Tudor M. Product Manager > "Also no easy way of tracking team performance by team member." [See full review](https://www.capterra.com/p/190125/Custify/#Capterra___2518171) [View Reviews](https://www.capterra.com/p/190125/Custify/reviews/) SG Simran G. Senior Client Success Manager > "From start to finish we've slowly started bringing over our departments onto CRM - starting with customer success into sales & services and now..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314) Ashley N. Founder, Marketing and Operations Specialist > "A few of the preset functionalities have a few gaps. When mporting leads from another platform, the creation log cannot backlog the original..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7137353) AR Anais R. COO > "It works especially well for managing projects and workflows in one place. While there’s a bit of a learning curve to unlock its full potential,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) DM Desiree M. Founder > "That means an email about Deal A will also show up under Deal B and Deal C if the same contact is linked, which can create confusion for reps..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) SC Starla C. Project Manager > "I also really love the ability to track and visualize data through as microscopic of a lenses as needed with the use of custom filters and..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) SC Starla C. Project Manager > "Also the ability to have boards that allow you to track multiple levels of subitems currently feel very limiting as a feature." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) PK Patrick K. Vice President at JPK and Associates, Inc. > "I can see in a flash where my prospects stand thanks to interactive status buttons ("To follow up", "In negotiation", "Won")." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7152111) SE Sandy E. Office Administrator > "I am not a huge fan that some features don't cross over between the two platforms of the CRM and work management, and also, I do wish that it was..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134737) DM Desiree M. Founder > "Email tracking gives you visibility into when recipients open and click, which is great. " [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) SC Starla C. Project Manager > "However, that level of customization, can feel overwhelming and like it comes with confusing guardrails." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) KT Ken T. Marketing > "The ability to tailor pipelines, automate follow-ups, and integrate with tools like Slack and Gmail has helped us streamline a lot of our manual..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) PB Patrick B. Business Development Specialist > "Something I don't like as much is the email feature, it feels clunky to me and unintuitive, and there are times where I have to write my email in..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146) OP Onuora P. Sales representative > "It’s especially helpful when you’re juggling multiple stakeholders or managing different stages of a project within your CRM." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) VR Verified Reviewer CRM Manager > "The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6602004) KK Kadance K. Office Manager > "It’s a flexible and visually appealing platform that makes it easy to manage leads, track progress, and collaborate with my team. Once I got past..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049) DL Dan L. Customer Care Specialist > "Initially I was intimidated and it was hard to understand, but overall its the same as other CRM software ive used but it has a built in..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7022065) JR Jade R. Administrative Assitant > "It's been extremely helpful in organizing my daily work tasks, tracking progress within various teams, and tracking meetings and notes." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865248) VR Verified Reviewer Brand and Product marketing lead > "There are too many features sometimes it looks cluttered and confused where to go and what to do and UI is also confusive" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6596662) SG Simran G. Senior Client Success Manager > "Incredibly easy to set up - within the space of 1 day you can quickly find your feet around monday crm and get it off the ground and in use,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314) AC Amelia C. Director of Impact > "I'm sure that monday has this capability, but it is taking me a bit longer to navigate it as it is less intuitive." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076) OP Onuora P. Sales representative > "The interface is clean and intuitive, and I can keep everyone in the loop without switching tools." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) VK Veronika K. Administrator > "Its a bit cluttered, things are very close together and some things are difficult to access for my older coworkers." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865052) AR Anais R. COO > "Overall, it’s been a really valuable tool for organizing work and improving visibility across teams." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) VR Verified Reviewer Director of Sales and Marketing > "Some plug ins are difficult to integrate with Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6866193) MM Marcelo M. CEO > "The flexibility to customize boards and automate processes makes it incredibly efficient for both strategic planning and hands-on execution." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111) MP Marlon P. Owner > "The cost - I can't purchase 1 seat as I am a solo operator." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865595) DM Desiree M. Founder > "Overall, I love it and recommend it for most companies that are starting with monday.com The email functionality that it adds is great!" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) HF Haley F. Strategic Assistant > "I personally find the automations a little bit confusing." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112) VR Verified Reviewer Virtual assistant > "While it’s not the cheapest option, the amount of organization, time savings, and team coordination it offers can make it worth the investment,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6874146) BE Bakka E. invetory officer > "I wish they could refund me the subscription that i wasted while using this software." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6486902) TC Tara C. Owner > "It allows us to keep track of our clients and as a small business this is very important as it’s just the 2 of us." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865127) Amanda G. Human Resources Generalist > "The inability to do content searches using MondayDoc is a notable omission from Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) KK Kadance K. Office Manager > "It makes it easy to tailor workflows to fit exactly what my team needs, while keeping everything organized and easy to track at a glance." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049) David O. Reviewer > "It may not be the best fit for larger enterprises or organizations with more complex sales processes." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4401190) VR Verified Reviewer Managing Director > "Linking that to works management has been a massive plus for us, keeping track of deals within the ops team has been a pain." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) JM Jenn M. Executive Producer > "I form function is very basic and not visually appealing - I had planned to use it for lead capture of new prospects but it's pretty ugly so I'm..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3480186) VR Valerie R. Northwest Regional Manager > "I like the idea that the person who comes into my role after me will be able to access the entire history of customer interactions and be caught..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) Amanda G. Human Resources Generalist > "There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) OP Onuora P. Sales representative > "I’d definitely recommend it to anyone who wants more visibility and control over their customer journey." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) Minsu K. CEO > "All board members are unable to copy workspaces." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4416140) TG Taylor G. Manager, Finance and HR > "It's been overall good, a solid 7.5/10 experience - Our team is super technically adept, so we were able to get into the weeds and do some..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7089128) FA Francisco A. EA to the VP of Sales > "The way it is set up it gets to the point where you just have far too many boards and its hard to keep track of, you need boards to keep track of..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3489840) KT Ken T. Marketing > "We've been using Monday.com CRM to manage our sales pipeline and team workflows, and overall it’s been a solid tool." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) Keri K. Systems Manager > "This is generally fixable by archiving items and reducing board content, but it's one of the areas that seems a bit bogged down when we have a..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712) VR Verified Reviewer Managing Director > "The interface is clean and intuitive, so the team actually uses it every day (have lots of non techy people so this helps)." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) Greg W. Operations Manager > "Invoicing tracking for multiple projects connecting to a summary or dashboard has proven to be difficult to set up." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491188) JI Jenn I. Chief Experience Officer > "In less than a week I was able to set up the system and implement a fully automated system for deal management." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599) Mohammad Bilawal B. Field and Digital Marketing Manager > "I would say as there are many functions available within Monday.com which makes it difficult for big organisations with 1000s of people to use it..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3254828) MB Mark B. CEO > "I thought Monday CRM was very good and offered good Security, Value for Money, Customer Support, Email, Lead Management" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7042537) DT Daichi T. Business Development Manager > "We often missed our client agreement due date because there is no platform to manage it with reminder or automation." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3476501) Ava H. Staff Software Engineer > "Setting up follow-up reminders helped me stay on top of client interactions without missing important deadlines." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6556911) TB Todd B. Director > "Monday.com has a bigger interface, which sometimes makes it harder to put as many things on a page as I wish." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491250) VR Verified Reviewer Managing Director > "Email tracking is a big win, that's helped keep sales team honest and improved visibility a lot." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) Sam L. Broker Associate > "Also have had some issue with tracking activities and losing some meeting notes which can sometimes be unreliable." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3499330) MM Marcelo M. CEO > "As a project manager, what I like most about monday CRM is how seamlessly it integrates into my daily workflow." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111) JB Jenny B. Project Manager > "When you make copies, it’s a little annoying having to always delete the copy out of the copied item but otherwise LOVE MONDAY!" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487482) KT Ken T. Marketing > "Great UI/UX for tracking leads and stages" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) MK Macy K. Marketing Manager > "Sometimes, when you upload files, it can be a bit glitchy and takes a while for another user to see." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487171) VR Valerie R. Northwest Regional Manager > "It organizes my contacts so neatly and makes partner management less overwhelming." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) Keri K. Systems Manager > "On large boards, we begin seeing glitches, like time tracking not immediately working properly." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712) PD Pat D. Sr. Director, Finance > "Monday has been easy to work with and implement, works for multiple departments across the company, and makes project tracking super simple." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6788475) Robin L. Founder, Consultant > "The system has crashed a few times due to technical errors and we do really rely on Monday.com so that hasn't been ideal." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477294) BF Beatriz F. Mkt and sales manager > "I would like to sign up eventually because I really adapted to the tools and it has great use in daily tasks and projects management." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6512462) MM Megan M. Business Development Managerr > "Copying subitems from board to board is a bit tricky as they go out of order." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3312995) HF Haley F. Strategic Assistant > "The rep I spoke with was very patient with me, answered all of my questions, and even sent a video recording to explain something to help me..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112) SL Sangwoo L. Vice President > "Pro version is losing some features such as multi-level permissions" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491450) JI Jenn I. Chief Experience Officer > "It’s super easy to set up automations and any question I had I could do a quick Google search and an easy to follow tutorial was available." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599) BT Benjamin T. Product Manager > "Lacks a good way to track activities and is buggy with a lot of data" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492545) Ramon Antonio B. Owner > "I like it because I can set reminders, schedule actions based on events, and send follow-up emails automatically." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5049195) EN Erin N. Partnership Lead > "I do get some error messages when trying to update tasks and change the view." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487382) AC Avery C. Founder > "The functionality of Monday for the low cost is an enormous benefit to our organization." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865195) LM Luke M. Owner > "Additionally, the expanded view of items is customizable but not the best." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477851) Rian M. Founder > "I really love the customization and Ui design." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6782595) SW Sean W. CDO > "The mobile app is buggy and often has connection issues. " [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492795) PB Patrick B. Business Development Specialist > "Overall i have had a good experience with monday, it helps me and my team stay organized and on the same page" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146) TP Thomas P. Managing Partner > "Items that fall to the bottom of the lead tracking list get easily forgotten." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492118) VR Verified Reviewer Managing Director > "We've tried and failed with a few CRMs over the years but Monday has stuck which is amazing." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) VV Vyshna V. technical project manager > "I only feel bit frustrated when the Monday portal goes down, as my whole work depends on this CRM" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487186) Eudys Rafael M. Sales clerk > "I really like it, I was able to connect my Gmail account without problems and manage all my emails directly from the platform." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5064974) SL Stephanie L. Tour Manager > "However, we had months of inconsistencies and threads not logging." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491242) SG Simran G. Senior Client Success Manager > "Incredibly easy to set up - within the space of 1 day you can quickly find your feet around monday crm and get it off the ground and in use,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314) DD Dustin D. Strategic Relations Coordinator > "It is really hard to implement because of how much you can do." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487392) OP Onuora P. Sales representative > "The interface is clean and intuitive, and I can keep everyone in the loop without switching tools." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) VR Verified Reviewer Director of Sales and Marketing > "Some plug ins are difficult to integrate with Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6866193) VR Verified Reviewer Managing Director > "The interface is clean and intuitive, so the team actually uses it every day (have lots of non techy people so this helps)." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) Amanda G. Human Resources Generalist > "There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) AC Amelia C. Director of Impact > "The user interface is sleek and attractive, and I find the platform easy to navigate." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076) PD Payton D. sales > "We currently do not have it integrated with any other software or websites." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487544) VR Verified Reviewer Operations Manager > "overall Monday CRM is great for integration for it's price range" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6670797) RM Rylie M. Account Manager > "Integration was the hardest part about the Monday Sales CRM." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491697) PTCH Princess Terana Caram H. Freelancer > "It is so easy to use based on my own experience. When I integrated it to my business, it runs smoothly." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4619481) DL Dan L. Customer Care Specialist > "Initially I was intimidated and it was hard to understand, but overall its the same as other CRM software ive used but it has a built in..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7022065) TP Tom P. Export Sales > "Integrations are also great." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3494966) VV Vyshna V. technical project manager > "I only feel bit frustrated when the Monday portal goes down, as my whole work depends on this CRM" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487186) AR Anais R. COO > "It works especially well for managing projects and workflows in one place. While there’s a bit of a learning curve to unlock its full potential,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) Valor L. Growth Manager > "Took me a while to research and I still can't fully harness Monday for my own use." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3289932) PK Patrick K. Vice President at JPK and Associates, Inc. > "I can see in a flash where my prospects stand thanks to interactive status buttons ("To follow up", "In negotiation", "Won")." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7152111) TP Tom P. Export Sales > "I really struggled to get older members of the company to use it." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3494966) AR Anais R. COO > "Overall, it’s been a really valuable tool for organizing work and improving visibility across teams." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) VR Verified Reviewer CRM Manager > "The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6602004) [View Reviews](https://www.capterra.com/p/245800/Monday-CRM/reviews/) ## User interface 4.87 (135) 4.68 (466) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Custify Top features 32/50 - Account Alerts - Account Management - Activity Dashboard - Activity Tracking - AI Copilot - AI Text Generation - AI Text Summarization - API - Autonomous Task Execution - Chat/Messaging - Churn Management - Churn Risk - Collaboration Tools - Communication Management - Configurable Workflow - Contact Management - CRM - Cross-system Integration - Customer Database - Customer Engagement - Customer Experience Management - Customer History - Customer Management - Customer Profiles - Customer Segmentation - Customer Segments - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Customization - Custom Triggers - Data Import & Export Tools - Data Security - Drag & Drop - Email Management - Engagement Tracking - Event Triggered Actions - Feedback Management - Generative AI - Health Score - Knowledge Base Management - Machine Learning - Monitoring - Multi-Channel Communication - Multi-Language - Multi-step Planning - Natural Language Interaction - NPS of Customers - Onboarding [See all features](https://www.capterra.com/p/190125/Custify/#features) monday CRM 19/50 - Account Alerts - Account Management - Activity Dashboard - Activity Tracking - AI Copilot - AI Text Generation - AI Text Summarization - API - Autonomous Task Execution - Chat/Messaging - Churn Management - Churn Risk - Collaboration Tools - Communication Management - Configurable Workflow - Contact Management - CRM - Cross-system Integration - Customer Database - Customer Engagement - Customer Experience Management - Customer History - Customer Management - Customer Profiles - Customer Segmentation - Customer Segments - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Customization - Custom Triggers - Data Import & Export Tools - Data Security - Drag & Drop - Email Management - Engagement Tracking - Event Triggered Actions - Feedback Management - Generative AI - Health Score - Knowledge Base Management - Machine Learning - Monitoring - Multi-Channel Communication - Multi-Language - Multi-step Planning - Natural Language Interaction - NPS of Customers - Onboarding [See all features](https://www.capterra.com/p/245800/Monday-CRM/#features) ### Recognition Custify is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Customer Success Software (2022)  monday CRM is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Custify Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos monday CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Custify - By Custify - Located in Romania - Founded in 2017 monday CRM - By monday.com - Located in United States - Founded in 2014 ## Popular Comparisons [Custify](https://www.capterra.com/p/190125/Custify/)[4.87 (135)](https://www.capterra.com/p/190125/Custify/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Contact vendor for pricing Price $15/month 4.8 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-190125/LiveAgent-vs-Custify) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $12/month Price $25/month 4.5 Features 4.4 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-245800/Salesforce-vs-Monday-CRM) [Custify](https://www.capterra.com/p/190125/Custify/)[4.87 (135)](https://www.capterra.com/p/190125/Custify/reviews/) vs [Skalin](https://www.capterra.com/p/236134/Skalin/)[4.93 (55)](https://www.capterra.com/p/236134/Skalin/reviews/) Contact vendor for pricing Price €569/month 4.8 Features 4.7 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/190125-236134/Custify-vs-Skalin) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 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comparison](https://www.capterra.com/compare/155928-245800/Zoho-CRM-vs-Monday-CRM) [Custify](https://www.capterra.com/p/190125/Custify/)[4.87 (135)](https://www.capterra.com/p/190125/Custify/reviews/) vs [ChurnZero](https://www.capterra.com/p/157980/ChurnZero/)[4.73 (130)](https://www.capterra.com/p/157980/ChurnZero/reviews/) Contact vendor for pricing Price $12000/year 4.8 Features 4.5 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157980-190125/ChurnZero-vs-Custify) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.68 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $12/month Price $7/year 4.5 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-245800/Bigin-by-Zoho-CRM-vs-Monday-CRM) 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