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Credit unions, banks, financial institutions who want to ensure frictionless experience by easily consolidating data from all existing channels into a single origination point.
Designed for SMEs businesses and financial organizations, including banks, credit unions, and private lenders.
The integrations and forward looking vision of ML. We love the automation and ability to save time through system efficiencies.
The decision engine is by far the worst aspect of the software.
The experience is great, the workflow on Xpress Account is very user friendly. The customization is a great feature for mapping and tracking.
The back office interface is dated and can be a little confusing to navigate. This is being address by Meridian Link and a refresh is in the works, but at the time of this writing it is still clunky.
I also really enjoy the capabilities to custom code or map items to our core and onto documents, being able to have that control is crucial for successful business operations.
If you host your own servers, its difficult to coordinate times for updates. The LOS is not very customizable.
Online Application Portal supporting combo apps - account and loan (2-in-1 applications). Superb customer support.
It was important that we were able to move to something that was Simple, Helpful and Clear for our people whilst ensuring it was proportionate and relevant for our not-for-profit company.
We switched to HES lending software from a legacy loan origination system, which was slow and inconvenient to manage.
So, it exceeded our expectations and is totally worth its money. The project management itself was transparent and effective.
My company provides short-term cash advances and payday loans focusing on the offline sales channel.
We are very satisfied with HES and would recommend its system and services without any caveats.
Since deployment the system has proven to be reliable and user friendly and HES has been quick to address all issues that have arisen as expected when deploying a new loan system from scratch.
MeridianLink Consumer
HES LoanBox
Top FeaturesMeridianLink Consumer
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HES LoanBox
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