# Compare Parcel Tracker Mailroom vs PostScan Mail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Parcel Tracker Mailroom and PostScan Mail based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/190220-223928/Parcel-Tracker-vs-PostScan-Mail

---

# Parcel Tracker Mailroom vs PostScan Mail Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Parcel Tracker MailroomPostScan Mail2/4 selected

[Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.8 (184)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

[PostScan Mail](https://www.capterra.com/p/223928/PostScan-Mail/)[4.1 (120)](https://www.capterra.com/p/223928/PostScan-Mail/reviews/)

[## Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.8 (184)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

Starting Price

$67.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.9

Customer Service

4.8

Reviews Sentiment

SR

Based on [184 reviews](#user-reviews)

Positive

183

Neutral

1

Negative

0

[## PostScan Mail](https://www.capterra.com/p/223928/PostScan-Mail/)[4.1 (120)](https://www.capterra.com/p/223928/PostScan-Mail/reviews/)

Starting Price

$10.00/month

Value-for-Money

3.9

Functionality

4

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

CY

JT

JG

Based on [120 reviews](#user-reviews)

Positive

89

Neutral

14

Negative

17

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## Summary

* * *

Features in Mailroom Management Software

Best performer

35 / 40

Only Parcel Tracker Mailroom

-   Barcode/Label Management
-   CASS Certified
-   Communication Management

13 / 40

Only PostScan Mail

-   Shipping Management

User satisfaction

User satisfaction

4.8

User reviews[184](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

Ease of use

4.9

Functionality

4.7

Value for money

4.7

Customer support

4.8

User satisfaction

4.1

User reviews[120](https://www.capterra.com/p/223928/PostScan-Mail/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

3.9

Customer support

4.1

Price starts from

Price starts from

$67Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$10Per Month

-   Free version
-   Free trial

Best for

Best for

Parcel Tracker is for receptions and mailrooms. Our clients are University Mailrooms, University halls, Student Housing, BTR, Residential, Residential Luxury, Co-working, Corporate Offices

Best for

Designed for businesses of all sizes and individuals who wish to digitize postal mail service experience as well as automate mailrooms by mail scanning, forwarding, storage, and shredding.

## User reviews

Pros & cons

SR

Sandra R.

Senior Manager Investor Reporting

> "It automatically notifies recipients via multiple channels like email, SMS, or Slack, which significantly reduces pickup delays and..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115972)

SR

Sandra R.

Senior Manager Investor Reporting

> "As with any workflow‑dependent system, consistent staff participation in scanning and logging is essential, and inconsistent usage can..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115972)

CG

Cris G.

Facilities Coordinator

> "For us it was important that you could add multiple emails for notification and Parcel Tracker was the only one out of the apps we..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7136342)

FM

Fausta M.

Concierge

> "The scanner does not recognise names on some parcel label which are smaller or harder to read - this could be improved to eliminate..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7099721)

SR

Sandra R.

Senior Manager Investor Reporting

> "Parcel Tracker is a highly efficient and user‑friendly solution for organizations looking to modernize and streamline their internal..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115972)

SH

Simon H.

Manager

> "I had an issue with bulk uploading details and it wasn't very clear to me what the problem was, but the live chat support resolved..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115970)

AS

Alisha S.

Financial Specialist

> "Parcel Tracker has been helpful with running specified reports to allow us to see many different ways that we can improve our mailing..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7090149)

AS

Alisha S.

Financial Specialist

> "There have been some flaws in the app that hinder us from giving amazing service to our customers like only allowing two photos"

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7090149)

ND

Nicky D.

Print and Post Supervisor

> "It enables us to track parcels throughout our delivery process and provides much clearer information for our staff and students."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6854252)

RHG

RAPHAEL HENRIQUE G.

Receptionist

> "Nothing I dont like about the app, some times it freezes and you have to restart it and its annoying because you lose all the parcels..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7134994)

LM

Lynne M.

Cashiering Specialist

> "The images captured helps cross reference tracking numbers to ensure we are logging data correctly."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7114817)

AM

Ann M.

Cashiering Specialist

> "Application cannot be used when WiFi is down, which causes a delay in tracking the packages correctly."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7114819)

ND

Nicky D.

Print and Post Supervisor

> "Parcel Tracker has made processing our student and staff deliveries much quicker and has reduced the number of errors significantly."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6854252)

JW

Jen W.

Accommodation manager

> "sometimes app glitches, the search function when using names instead of QR codes is difficult to use."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7110779)

CG

Cris G.

Facilities Coordinator

> "We use to track our packages manually and this has made that process so efficient."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7136342)

JK

Jocelyn K.

Assistant General Manager

> "There wasn't anything I disliked except it wasn't easy to use offline if you don't have cell service or wifi."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7128554)

RK

Roland K.

Customer Service Advisor

> "It has a clean and user-friendly interface, easy to learn and use, it's quick to scan parcels and collections for delivery, and the..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7136888)

RC

Ruthie C.

Accommodation Manager

> "Sometimes the app will pick up the incorrect name when scanning a parcel"

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6260074)

LM

Lynne M.

Cashiering Specialist

> "This helps us locate a parcel at a later date if needed."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7114817)

CD

Carly D.

Manager

> "can take some getting used to if not particularly tech savvy, and date extraction can be a little delayed when there are changes in..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___4663833)

AA

Alexander A.

Purchasing and Inventory Manager

> "It also helps to have both desktop version and an iOS/Android app."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7093254)

GE

Georgina E.

Accommodation Manager

> "I don't like that the students have to manually sign for their parcels, they have to do this on the reception mobile which means I..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3207852)

DI

Danielle I.

Concierge

> "It has improved visibility and made package management easier."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7116958)

KS

Kyle S.

GSA

> "The developer keeps changing how the scanner works, breaking it, often it struggles recognizing the code and therefore not taking the..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2892014)

SH

Simon H.

Manager

> "It's a great app, easy to use, sometimes simple is the best! But the product support i have found to be excellent, the response from a..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115970)

OT

Orsolya T.

Customer Service Advisor

> "You can scan the same parcel twice, the system does not recognise if you processed the parcel already."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3115264)

BS

Blair S.

Owner

> "The pickup QR code system works flawlessly, much faster and more securely than signatures or adding names."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6828335)

AM

Alyssa M.

Sales & customer service executive

> "Updates in the past have caused a bit of trouble with logging out/re-scanning already scanned parcels, however this seems to been..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2912781)

AA

Alexander A.

Purchasing and Inventory Manager

> "The app is highly customizable and the developers are constantly working to improve it."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7093254)

AM

Abbi M.

Community Assistant/Leasing Agent

> "No easy way to do any sort of package audit if you have packages in the system that were picked up but not scanned out of the app."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3128179)

DY

Daniel Y.

Laboratory Manager

> "Simple design makes it useful in many settings/applications."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7144952)

LT

Laura T.

Accommodation Manager

> "It's annoying to add the names but it's not the App's fault"

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___4087288)

Misty M.

LM Supervisor

> "Simple and intuitive to use, supports multiple users, and provides accurate, reliable tracking."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7112075)

FB

Francesca B.

Sales executive

> "It can sometimes have technical issues , for example bring up old parcels or not scan correctly to the correct student."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2912846)

AA

Alexander A.

Purchasing and Inventory Manager

> "An excellent all-around mailroom parcel logging solution that I can highly recommend to any business."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7093254)

LB

Leanne B.

Service Assistant

> "No option to delete scanned parcels that has been scanned to the wrong resident"

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3506318)

BS

Blair S.

Owner

> "The optical character recognition feature is highly accurate, saving valuable time."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6828335)

DM

Daniella M.

regional manager

> "Students not locating the email sent to be able to scan"

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3334203)

DI

Danielle I.

Concierge

> "Great app for going digital, especially in residential settings."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7116958)

GB

Gabriel B.

GSA

> "It can also take a while to load etc as it can be slow when loading."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2891793)

BS

Blair S.

Owner

> "Notification emails are concise and effective in communicating with customers."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6828335)

SW

Steve W.

Assistant Halls Manager

> "New users don't always understand about completing all of the steps when someone is collecting a parcel."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3087842)

KE

Kim E.

CSA

> "Overall, its a really easy app to use on multiple staff members' phones and I would recommend it to anyone in student accommodation."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7134150)

AP

Ashton P.

Assistant Production Manager

> "Support was sometimes slow and had difficulty adding additional members."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2981909)

AS

Alv S.

Operation Manager

> "Registering packages via mobile is easy, and picking up packages makes us feel like we have control."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6852132)

AS

Alanis S.

Customer Service Administrator

> "Often reads names incorrectly."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3090573)

SF

Scott F.

Collateral Supervisor

> "Revolutionary for our mailroom and an easy learning curve."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7112345)

SB

Sean B.

Assistant Operations Manager

> "needs to be apple compatible, it's not great at talking to other devices if you use more than one device"

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2544022)

[View Reviews](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

CY

Carlos Y.

Founder

> "It allows me to send and receive emails"

[See full review](https://www.capterra.com/p/223928/PostScan-Mail/#Capterra___4369083)

JT

Jessica T.

Owner

> "They take blurry, crinkled sideways or upside down photos of it. If you complain, they blame it on the location..."

[See full review](https://www.capterra.com/p/223928/PostScan-Mail/#Capterra___6687484)

[View Reviews](https://www.capterra.com/p/223928/PostScan-Mail/reviews/)

## User interface

4.78 (184)

[PostScan Mail](https://www.capterra.com/p/223928/PostScan-Mail/)

4.06 (120)

### Features

Parcel Tracker Mailroom

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Label Management
-   CASS Certified
-   Communication Management
-   Contact Database
-   Corporate/Business
-   Customizable Forms
-   Data Extraction
-   Data Import/Export
-   Data Security
-   Delivery Management
-   Delivery Tracking
-   Document Storage
-   Document Templates
-   Duplicate Management
-   Generative AI
-   Intelligent Mail Support
-   Invoice Management
-   Job Management
-   NCOALink Processing
-   Package Tracking
-   PAVE Certified Presorting
-   Print Management
-   Real-Time Analytics
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Role-Based Permissions
-   Search/Filter
-   Self Service Portal
-   Shipping Management
-   Signature Capture
-   SMS Messaging
-   Status Tracking
-   Third-Party Integrations
-   Visitor Tracking
-   Workflow Management

[See all features](https://www.capterra.com/p/190220/Parcel-Tracker/#features)

PostScan Mail

13/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Label Management
-   CASS Certified
-   Communication Management
-   Contact Database
-   Corporate/Business
-   Customizable Forms
-   Data Extraction
-   Data Import/Export
-   Data Security
-   Delivery Management
-   Delivery Tracking
-   Document Storage
-   Document Templates
-   Duplicate Management
-   Generative AI
-   Intelligent Mail Support
-   Invoice Management
-   Job Management
-   NCOALink Processing
-   Package Tracking
-   PAVE Certified Presorting
-   Print Management
-   Real-Time Analytics
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Role-Based Permissions
-   Search/Filter
-   Self Service Portal
-   Shipping Management
-   Signature Capture
-   SMS Messaging
-   Status Tracking
-   Third-Party Integrations
-   Visitor Tracking
-   Workflow Management

[See all features](https://www.capterra.com/p/223928/PostScan-Mail/#features)

### Recognition

No recognitions have been awarded to Parcel Tracker Mailroom

No recognitions have been awarded to PostScan Mail

### Deployment & support

Parcel Tracker Mailroom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PostScan Mail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Parcel Tracker Mailroom

-   By Deepfinity
-   Located in United Kingdom
-   Founded in 2016

PostScan Mail

-   By Certifix
-   Located in United States
-   Founded in 2013

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