# Compare Parcel Tracker Mailroom vs DocuPost 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Parcel Tracker Mailroom and DocuPost based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/190220-232692/Parcel-Tracker-vs-DocuPost --- # Parcel Tracker Mailroom vs DocuPost Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Parcel Tracker MailroomDocuPost2/4 selected [Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.8 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) [DocuPost](https://www.capterra.com/p/232692/DocuPost/)[4.8 (65)](https://www.capterra.com/p/232692/DocuPost/reviews/) [## Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.8 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Starting Price $67.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.9 Customer Service 4.8 Reviews Sentiment SR Based on [176 reviews](#user-reviews) Positive 175 Neutral 1 Negative 0 [## DocuPost](https://www.capterra.com/p/232692/DocuPost/)[4.8 (65)](https://www.capterra.com/p/232692/DocuPost/reviews/) Starting Price $0.75one time Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.9 Customer Service 4.8 Reviews Sentiment Based on [65 reviews](#user-reviews) Positive 64 Neutral 0 Negative 1 ## Summary * * * Features in Mailroom Management Software Best performer 35 / 40 Only Parcel Tracker Mailroom - Activity Dashboard - Alerts/Notifications - API 5 / 40 User satisfaction User satisfaction 4.8 User reviews[176](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Ease of use 4.9 Functionality 4.7 Value for money 4.7 Customer support 4.8 User satisfaction 4.8 User reviews[65](https://www.capterra.com/p/232692/DocuPost/reviews/) Ease of use 4.9 Functionality 4.6 Value for money 4.6 Customer support 4.8 Price starts from Price starts from $67Flat Rate, Per Month - Free version - Free trial Price starts from $0.75Usage Based, One Time - Free version - Free trial Best for Best for Parcel Tracker is for receptions and mailrooms. Our clients are University Mailrooms, University halls, Student Housing, BTR, Residential, Residential Luxury, Co-working, Corporate Offices Best for Not provided by vendor ## User reviews Pros & cons SR Sandra R. Senior Manager Investor Reporting > "It automatically notifies recipients via multiple channels like email, SMS, or Slack, which significantly reduces pickup delays..." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115972) SR Sandra R. Senior Manager Investor Reporting > "As with any workflow‑dependent system, consistent staff participation in scanning and logging is essential, and inconsistent..." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115972) SR Sandra R. Senior Manager Investor Reporting > "Parcel Tracker is a highly efficient and user‑friendly solution for organizations looking to modernize and streamline their..." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115972) FM Fausta M. Concierge > "The scanner does not recognise names on some parcel label which are smaller or harder to read - this could be improved to..." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7099721) AS Alisha S. Financial Specialist > "Parcel Tracker has been helpful with running specified reports to allow us to see many different ways that we can improve our..." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7090149) SH Simon H. Manager > "I had an issue with bulk uploading details and it wasn't very clear to me what the problem was, but the live chat support..." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115970) ND Nicky D. Print and Post Supervisor > "It enables us to track parcels throughout our delivery process and provides much clearer information for our staff and students." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6854252) AS Alisha S. Financial Specialist > "There have been some flaws in the app that hinder us from giving amazing service to our customers like only allowing two photos" [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7090149) LM Lynne M. Cashiering Specialist > "The images captured helps cross reference tracking numbers to ensure we are logging data correctly." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7114817) AM Ann M. Cashiering Specialist > "Application cannot be used when WiFi is down, which causes a delay in tracking the packages correctly." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7114819) ND Nicky D. Print and Post Supervisor > "Parcel Tracker has made processing our student and staff deliveries much quicker and has reduced the number of errors..." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6854252) JW Jen W. Accommodation manager > "sometimes app glitches, the search function when using names instead of QR codes is difficult to use." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7110779) LM Lynne M. Cashiering Specialist > "This helps us locate a parcel at a later date if needed." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7114817) RC Ruthie C. Accommodation Manager > "Sometimes the app will pick up the incorrect name when scanning a parcel" [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6260074) AA Alexander A. Purchasing and Inventory Manager > "It also helps to have both desktop version and an iOS/Android app." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7093254) CD Carly D. Manager > "can take some getting used to if not particularly tech savvy, and date extraction can be a little delayed when there are changes..." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___4663833) DI Danielle I. Concierge > "It has improved visibility and made package management easier." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7116958) GE Georgina E. Accommodation Manager > "I don't like that the students have to manually sign for their parcels, they have to do this on the reception mobile which means..." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3207852) SH Simon H. Manager > "It's a great app, easy to use, sometimes simple is the best! But the product support i have found to be excellent, the response..." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115970) LB Leanne B. Service Assistant > "No option to delete scanned parcels that has been scanned to the wrong resident" [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3506318) BS Blair S. Owner > "The pickup QR code system works flawlessly, much faster and more securely than signatures or adding names." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6828335) KS Kyle S. GSA > "The developer keeps changing how the scanner works, breaking it, often it struggles recognizing the code and therefore not taking..." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2892014) AA Alexander A. Purchasing and Inventory Manager > "The app is highly customizable and the developers are constantly working to improve it." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7093254) OT Orsolya T. Customer Service Advisor > "You can scan the same parcel twice, the system does not recognise if you processed the parcel already." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3115264) Misty M. LM Supervisor > "Simple and intuitive to use, supports multiple users, and provides accurate, reliable tracking." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7112075) AM Alyssa M. Sales & customer service executive > "Updates in the past have caused a bit of trouble with logging out/re-scanning already scanned parcels, however this seems to been..." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2912781) AA Alexander A. Purchasing and Inventory Manager > "An excellent all-around mailroom parcel logging solution that I can highly recommend to any business." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7093254) AM Abbi M. Community Assistant/Leasing Agent > "No easy way to do any sort of package audit if you have packages in the system that were picked up but not scanned out of the app." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3128179) BS Blair S. Owner > "The optical character recognition feature is highly accurate, saving valuable time." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6828335) LT Laura T. Accommodation Manager > "It's annoying to add the names but it's not the App's fault" [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___4087288) DI Danielle I. Concierge > "Great app for going digital, especially in residential settings." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7116958) FB Francesca B. Sales executive > "It can sometimes have technical issues , for example bring up old parcels or not scan correctly to the correct student." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2912846) BS Blair S. Owner > "Notification emails are concise and effective in communicating with customers." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6828335) DM Daniella M. regional manager > "Students not locating the email sent to be able to scan" [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3334203) AS Alv S. Operation Manager > "Registering packages via mobile is easy, and picking up packages makes us feel like we have control." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6852132) GB Gabriel B. GSA > "It can also take a while to load etc as it can be slow when loading." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2891793) SF Scott F. Collateral Supervisor > "Revolutionary for our mailroom and an easy learning curve." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7112345) SW Steve W. Assistant Halls Manager > "New users don't always understand about completing all of the steps when someone is collecting a parcel." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3087842) VR Verified Reviewer Assistant Director > "Parcel Tracker remains an essential tool for our non-profit organization." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6864656) AP Ashton P. Assistant Production Manager > "Support was sometimes slow and had difficulty adding additional members." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2981909) TJ Tyrone J. Property Manager > "Very easy to use as the system automatically generates a QR code which residents can scan and show proof of delivery." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6259824) AS Alanis S. Customer Service Administrator > "Often reads names incorrectly." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3090573) MF Martin F. Managing Director > "The app's design is appealing, and the settings for administrators are well-designed." [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6760186) SB Sean B. Assistant Operations Manager > "needs to be apple compatible, it's not great at talking to other devices if you use more than one device" [See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2544022) [View Reviews](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Xavi A. CEO > "Overall, I enjoyed using DocuPost to achieve my personal and business needs for mailing because I just need to have my documents..." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6867987) Xavi A. CEO > "Sometimes, when sending a postcard or a letter, there is no PDF mail preview and I get an error. But this is usually resolved by..." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6867987) GO Gretle O. Legal Assistant > "What really stands out is the reliability—documents are sent out accurately and on time, which is critical for our workflow." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___7115280) CD Celine D. CEO > "I do not like that we are not able to retrieve sent files and history after 90 days." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6810270) Xavi A. CEO > "Time saving & efficiency: DocuPost eliminates the need to go to the post office, have a printer, or buy postage which is a huge..." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6867987) KA Kyson A. gym ownder > "I wasn't able to mass click and cancel, or mass click and send if sending to the same sender." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6845589) PF Patrice F. Chief Executive Officer > "It’s also great that they make your brand look more professional and you don’t have to keep buying paper, ink, envelopes, etc for..." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6805213) AR Allison R. Paralegal > "Ten days seems excessively long for mailing something- I don't think the local post office takes that long for regular mail." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6810778) LT LAURIE T. Claims Representive > "The ability to securely upload and share files quickly has saved me a lot of time. Plus, the automated organization features make..." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6747441) AR Allison R. Paralegal > "Sometimes regular mail takes too long to be delivered." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6810778) SK Sagar K. Operations Manager > "As an operation Manager, they save me so much time when it comes to sending letters and documents and it is very affordable." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6855621) Xavi A. CEO > "That is, the editing experience does not result in a good mail PDF proof." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6867987) VR Verified Reviewer Manager > "The convenience of being able to send letter off with the click of a button." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6868266) CH Charlie H. Owner Operator > "The website is not mobile friendly." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6799639) GO Gretle O. Legal Assistant > "I’ve had a great experience using DocuPost for our mailing needs." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___7115280) JG Jase G. NA > "Sometimes glitchy when uploading/formatting." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6690322) JT Jessica T. Owner > "Saves me so much time and gas money by not having to drive all the way to the post office." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6814738) DC Denise C. CFO > "I can’t imagine running our business without having the service." [See full review](https://www.capterra.com/p/232692/DocuPost/#Capterra___6829764) [View Reviews](https://www.capterra.com/p/232692/DocuPost/reviews/) ## User interface 4.79 (176) [DocuPost](https://www.capterra.com/p/232692/DocuPost/) 4.78 (65) ### Features Parcel Tracker Mailroom Top features 35/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode/Label Management - CASS Certified - Communication Management - Contact Database - Corporate/Business - Customizable Forms - Data Extraction - Data Import/Export - Data Security - Delivery Management - Delivery Tracking - Document Storage - Document Templates - Duplicate Management - Generative AI - Intelligent Mail Support - Invoice Management - Job Management - NCOALink Processing - Package Tracking - PAVE Certified Presorting - Print Management - Real-Time Analytics - Real-Time Notifications - Reminders - Reporting & Statistics - Role-Based Permissions - Search/Filter - Self Service Portal - Shipping Management - Signature Capture - SMS Messaging - Status Tracking - Third-Party Integrations - Visitor Tracking - Workflow Management [See all features](https://www.capterra.com/p/190220/Parcel-Tracker/#features) DocuPost 5/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode/Label Management - CASS Certified - Communication Management - Contact Database - Corporate/Business - Customizable Forms - Data Extraction - Data Import/Export - Data Security - Delivery Management - Delivery Tracking - Document Storage - Document Templates - Duplicate Management - Generative AI - Intelligent Mail Support - Invoice Management - Job Management - NCOALink Processing - Package Tracking - PAVE Certified Presorting - Print Management - Real-Time Analytics - Real-Time Notifications - Reminders - Reporting & Statistics - Role-Based Permissions - Search/Filter - Self Service Portal - Shipping Management - Signature Capture - SMS Messaging - Status Tracking - Third-Party Integrations - Visitor Tracking - Workflow Management [See all features](https://www.capterra.com/p/232692/DocuPost/#features) ### Recognition No recognitions have been awarded to Parcel Tracker Mailroom No recognitions have been awarded to DocuPost ### Deployment & support Parcel Tracker Mailroom Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos DocuPost Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Parcel Tracker Mailroom - By Deepfinity - Located in United Kingdom - Founded in 2016 DocuPost - By DocuPost - Located in United States - Founded in ## Popular Comparisons [Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.79 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) vs [Postage $aver](https://www.capterra.com/p/181635/Postage-aver/)[4.88 (164)](https://www.capterra.com/p/181635/Postage-aver/reviews/) $67/month Price $98.5one time 4.7 Features 4.8 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/181635-190220/Postage-aver-vs-Parcel-Tracker) [DocuPost](https://www.capterra.com/p/232692/DocuPost/)[4.78 (65)](https://www.capterra.com/p/232692/DocuPost/reviews/) vs [Postage $aver](https://www.capterra.com/p/181635/Postage-aver/)[4.88 (164)](https://www.capterra.com/p/181635/Postage-aver/reviews/) $0.75one time Price $98.5one time 4.6 Features 4.8 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/181635-232692/Postage-aver-vs-DocuPost) [Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.79 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) vs [PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.59 (133)](https://www.capterra.com/p/251583/PitneyShip/reviews/) $67/month Price $0/month 4.7 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/190220-251583/Parcel-Tracker-vs-PitneyShip) [DocuPost](https://www.capterra.com/p/232692/DocuPost/)[4.78 (65)](https://www.capterra.com/p/232692/DocuPost/reviews/) vs [Anytime Mailbox](https://www.capterra.com/p/183020/Anytime-Mailbox/)[3.52 (44)](https://www.capterra.com/p/183020/Anytime-Mailbox/reviews/) $0.75one time Price Contact vendor for pricing 4.6 Features 3.3 4.9 Ease of Use 3.6 [View full comparison](https://www.capterra.com/compare/183020-232692/Anytime-Mailbox-vs-DocuPost) [Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.79 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) vs [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/) $67/month Price $19.99/month 4.7 Features 4.3 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/90069-190220/Stamps-com-vs-Parcel-Tracker) [Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.79 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) vs [Notifii Track](https://www.capterra.com/p/136495/Notifii/)[4.84 (542)](https://www.capterra.com/p/136495/Notifii/reviews/) $67/month Price $99/month 4.7 Features 4.7 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/136495-190220/Notifii-vs-Parcel-Tracker) [Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.79 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) vs [PostScan Mail](https://www.capterra.com/p/223928/PostScan-Mail/)[4.06 (120)](https://www.capterra.com/p/223928/PostScan-Mail/reviews/) $67/month Price $10/month 4.7 Features 4.0 4.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/190220-223928/Parcel-Tracker-vs-PostScan-Mail)