# Compare Parcel Tracker Mailroom vs PitneyShip 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Parcel Tracker Mailroom and PitneyShip based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/190220-251583/Parcel-Tracker-vs-PitneyShip

---

# Parcel Tracker Mailroom vs PitneyShip Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Parcel Tracker MailroomPitneyShip2/4 selected

[Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.8 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.6 (133)](https://www.capterra.com/p/251583/PitneyShip/reviews/)

[## Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.8 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

Starting Price

$67.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.9

Customer Service

4.8

Reviews Sentiment

SR

Based on [176 reviews](#user-reviews)

Positive

175

Neutral

1

Negative

0

[## PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.6 (133)](https://www.capterra.com/p/251583/PitneyShip/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.1

Reviews Sentiment

AS

JG

Based on [133 reviews](#user-reviews)

Positive

123

Neutral

9

Negative

1

## Summary

* * *

Features in Mailroom Management Software

Best performer

35 / 40

Only Parcel Tracker Mailroom

-   Barcode/Label Management
-   Communication Management
-   Contact Database

13 / 40

User satisfaction

User satisfaction

4.8

User reviews[176](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

Ease of use

4.9

Functionality

4.7

Value for money

4.7

Customer support

4.8

User satisfaction

4.6

User reviews[133](https://www.capterra.com/p/251583/PitneyShip/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.1

Price starts from

Price starts from

$67Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Parcel Tracker is for receptions and mailrooms. Our clients are University Mailrooms, University halls, Student Housing, BTR, Residential, Residential Luxury, Co-working, Corporate Offices

Best for

PitneyShip offers subscriptions for small office, medium to large, and enterprises, making it easy for businesses of all sizes to ship smarter.

## User reviews

Pros & cons

SR

Sandra R.

Senior Manager Investor Reporting

> "It automatically notifies recipients via multiple channels like email, SMS, or Slack, which significantly reduces pickup delays..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115972)

SR

Sandra R.

Senior Manager Investor Reporting

> "As with any workflow‑dependent system, consistent staff participation in scanning and logging is essential, and inconsistent..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115972)

SR

Sandra R.

Senior Manager Investor Reporting

> "Parcel Tracker is a highly efficient and user‑friendly solution for organizations looking to modernize and streamline their..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115972)

FM

Fausta M.

Concierge

> "The scanner does not recognise names on some parcel label which are smaller or harder to read - this could be improved to..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7099721)

AS

Alisha S.

Financial Specialist

> "Parcel Tracker has been helpful with running specified reports to allow us to see many different ways that we can improve our..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7090149)

SH

Simon H.

Manager

> "I had an issue with bulk uploading details and it wasn't very clear to me what the problem was, but the live chat support..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115970)

ND

Nicky D.

Print and Post Supervisor

> "It enables us to track parcels throughout our delivery process and provides much clearer information for our staff and students."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6854252)

AS

Alisha S.

Financial Specialist

> "There have been some flaws in the app that hinder us from giving amazing service to our customers like only allowing two photos"

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7090149)

LM

Lynne M.

Cashiering Specialist

> "The images captured helps cross reference tracking numbers to ensure we are logging data correctly."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7114817)

AM

Ann M.

Cashiering Specialist

> "Application cannot be used when WiFi is down, which causes a delay in tracking the packages correctly."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7114819)

ND

Nicky D.

Print and Post Supervisor

> "Parcel Tracker has made processing our student and staff deliveries much quicker and has reduced the number of errors..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6854252)

JW

Jen W.

Accommodation manager

> "sometimes app glitches, the search function when using names instead of QR codes is difficult to use."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7110779)

LM

Lynne M.

Cashiering Specialist

> "This helps us locate a parcel at a later date if needed."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7114817)

RC

Ruthie C.

Accommodation Manager

> "Sometimes the app will pick up the incorrect name when scanning a parcel"

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6260074)

AA

Alexander A.

Purchasing and Inventory Manager

> "It also helps to have both desktop version and an iOS/Android app."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7093254)

CD

Carly D.

Manager

> "can take some getting used to if not particularly tech savvy, and date extraction can be a little delayed when there are changes..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___4663833)

DI

Danielle I.

Concierge

> "It has improved visibility and made package management easier."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7116958)

GE

Georgina E.

Accommodation Manager

> "I don't like that the students have to manually sign for their parcels, they have to do this on the reception mobile which means..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3207852)

SH

Simon H.

Manager

> "It's a great app, easy to use, sometimes simple is the best! But the product support i have found to be excellent, the response..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7115970)

LB

Leanne B.

Service Assistant

> "No option to delete scanned parcels that has been scanned to the wrong resident"

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3506318)

BS

Blair S.

Owner

> "The pickup QR code system works flawlessly, much faster and more securely than signatures or adding names."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6828335)

KS

Kyle S.

GSA

> "The developer keeps changing how the scanner works, breaking it, often it struggles recognizing the code and therefore not taking..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2892014)

AA

Alexander A.

Purchasing and Inventory Manager

> "The app is highly customizable and the developers are constantly working to improve it."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7093254)

OT

Orsolya T.

Customer Service Advisor

> "You can scan the same parcel twice, the system does not recognise if you processed the parcel already."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3115264)

Misty M.

LM Supervisor

> "Simple and intuitive to use, supports multiple users, and provides accurate, reliable tracking."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7112075)

AM

Alyssa M.

Sales & customer service executive

> "Updates in the past have caused a bit of trouble with logging out/re-scanning already scanned parcels, however this seems to been..."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2912781)

AA

Alexander A.

Purchasing and Inventory Manager

> "An excellent all-around mailroom parcel logging solution that I can highly recommend to any business."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7093254)

AM

Abbi M.

Community Assistant/Leasing Agent

> "No easy way to do any sort of package audit if you have packages in the system that were picked up but not scanned out of the app."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3128179)

BS

Blair S.

Owner

> "The optical character recognition feature is highly accurate, saving valuable time."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6828335)

LT

Laura T.

Accommodation Manager

> "It's annoying to add the names but it's not the App's fault"

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___4087288)

DI

Danielle I.

Concierge

> "Great app for going digital, especially in residential settings."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7116958)

FB

Francesca B.

Sales executive

> "It can sometimes have technical issues , for example bring up old parcels or not scan correctly to the correct student."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2912846)

BS

Blair S.

Owner

> "Notification emails are concise and effective in communicating with customers."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6828335)

DM

Daniella M.

regional manager

> "Students not locating the email sent to be able to scan"

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3334203)

AS

Alv S.

Operation Manager

> "Registering packages via mobile is easy, and picking up packages makes us feel like we have control."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6852132)

GB

Gabriel B.

GSA

> "It can also take a while to load etc as it can be slow when loading."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2891793)

SF

Scott F.

Collateral Supervisor

> "Revolutionary for our mailroom and an easy learning curve."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___7112345)

SW

Steve W.

Assistant Halls Manager

> "New users don't always understand about completing all of the steps when someone is collecting a parcel."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3087842)

VR

Verified Reviewer

Assistant Director

> "Parcel Tracker remains an essential tool for our non-profit organization."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6864656)

AP

Ashton P.

Assistant Production Manager

> "Support was sometimes slow and had difficulty adding additional members."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2981909)

TJ

Tyrone J.

Property Manager

> "Very easy to use as the system automatically generates a QR code which residents can scan and show proof of delivery."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6259824)

AS

Alanis S.

Customer Service Administrator

> "Often reads names incorrectly."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___3090573)

MF

Martin F.

Managing Director

> "The app's design is appealing, and the settings for administrators are well-designed."

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___6760186)

SB

Sean B.

Assistant Operations Manager

> "needs to be apple compatible, it's not great at talking to other devices if you use more than one device"

[See full review](https://www.capterra.com/p/190220/Parcel-Tracker/#Capterra___2544022)

[View Reviews](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

AS

Alex S.

Licensed Veterinary Technician

> "Works adequately for our shipping needs since we have clients all over the state, makes it more..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7033463)

KW

Khriston W.

Receptionist

> "I don't like that you have to reset scales or go to post office for CERTIFIED MAIL still even..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7033441)

Jenny L. G.

Legal Assistant

> "It's so much faster than filling out the paperwork (including the green card), adding postage and..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6876479)

KW

Khriston W.

Receptionist

> "I don't like technical support it has not been super helpful in the past with certain issues like..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7033441)

AS

Alex S.

Licensed Veterinary Technician

> "Being able to send our client the tracking number immediately helps keep everyone in the loop as..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7033463)

DB

Davida B.

Senior beauty consultant.

> "More recently it has been changed. And it makes it a bit harder to navigate and negate what you..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7080373)

PF

Paula F.

Mary Kay Director

> "Shipping prices are less expensive than going to the Post Office. While working from home,..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828275)

DE

Dwight E.

Treasurer, Shipping and Handling Manager

> "I would like to change label format to print a label and receipt on a half-page rather than a full..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828256)

JA

JEANNINE A.

Owner

> "I feel there is definite security with the service, with accessing my accounts and with tracking..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7044931)

RR

Rochelle R.

Accountant

> "They go out of their way to make sure you cannot contact a real person!"

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7033494)

AS

Alex S.

Licensed Veterinary Technician

> "The pre-saved is a great option since the majority of our shipments are the same weight and size. "

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7033463)

LS

LaRae S.

Executive Director

> "The only thing I don't like is the massive stamps that come on the stamp sheet. "

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7021111)

PF

Paula F.

Mary Kay Director

> "The app is easy to use, saves time, shipping is fast, you can't beat the price, I can track my..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828275)

Jenny L. G.

Legal Assistant

> "I'm having a difficult time getting refunds for postage printed on envelopes that were never..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6876479)

JD

Jeff D.

President

> "The discounts from regular Postage & UPS Rates. If you are a frequent shipper this is a nice..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828437)

BF

Bria F.

Owner

> "Sometimes have issues logging in every so often."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7033682)

AD

Arthur D.

Associate Pastor

> "We enjoy the equipment to print out the labels and is self-sufficient."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7016434)

DF

Damian F.

Owner

> "Length of time to get refunds, at times difficult to reach a real customer support person."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828231)

PF

Paula F.

Mary Kay Director

> "I'm more efficient, fill orders more promptly, my customers are pleased with the quick delivery. "

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828275)

DE

Dwight E.

Treasurer, Shipping and Handling Manager

> "Occasional glitches like failing to display "print" button."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828256)

LS

LaRae S.

Executive Director

> "Super appreciate the free trial though I knew I was gonna keep it about 2 days into the free trial."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7021111)

DJ

Diane J.

President

> "I only wish I would get emails when there is an invoice that needs to be paid."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7014674)

DP

Dee P.

Church Administrator

> "Purchasing stamps and how it works very smoothly without having to go to the Post Office"

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6795502)

DB

Desmond B.

Property Management

> "International shipping I not use to it but some question are hard to answer with guidance to..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828311)

DB

Desmond B.

Property Management

> "Tracking is easy,I can put the email for the person sending the package."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828311)

EW

Edward W.

Post Office manager

> "Not integration friendly with shipping vendors (DHL) that aren't in the Pitney system already"

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6249698)

OR

Olivia R.

Owner

> "Saves me so much time on not having to stand in line at the post office."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6827874)

RH

Rick H.

President

> "That introduced all sorts of problems and complications. "

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6831649)

MO

Melissa O.

Owner

> "I love the shipping discount the most. "

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7080343)

SM

Sandy M.

Office Manager

> "Not being able to talk to a person is very difficult some times."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6332012)

BF

Bria F.

Owner

> "It's good, easy to use and helpful for mass mailings."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7033682)

RJW

Richard J W.

Income Tax Preparer

> "My Pitney Cube driver, Device Hub has a bad habit of disconnecting!"

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6333272)

AO

Addison O.

Admin Services Manager

> "The software is easy to set up and use, making it a more suitable option for among various staff..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6248027)

DW

Daniel W.

President

> "With the introduction of DeviceHub to the tool, a software necessary to print envelopes and stamp..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___4630444)

RR

Rochelle R.

Accountant

> "For my purposes in accounting it was great!"

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7033494)

AU

Ashley U.

Accounting Supervisor

> "Training is necessary as the platform is not very user friendly."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6247539)

RR

Rochelle R.

Accountant

> "It was easy and convenient to use."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7033494)

ML

Michelle L.

Owner

> "They are lower then most for all the services they provide."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6331755)

PW

Paul W.

Owner

> "Calculating shipping costs and selecting other services for a shipment are so easy!"

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6330762)

SM

Sandy M.

Office Manager

> "Okay, the customer service end needs work."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6332012)

TM

Trish M.

Mary Kay Future Director

> "I really like shipping from home easily."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828576)

IC

Isis C.

Paralegal Assistant

> "The price fluctuation is disheartening, as we prefer consistent flat rates across all services."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6201816)

TB

Timothy B.

Work Center Manager

> "Supply stock is easy to obtain - never any outages!"

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828235)

JR

Julliana R.

Partner

> "The scale does not always link with the software so we can't directly import weight calculations..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___3489484)

EW

Edward W.

Post Office manager

> "Flexibility and increased efficiency to our daily process!"

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6249698)

JM

Joseph M.

CEO

> "Billing is also a pain as we have to auto deduct periodically from our bank account and can't pay..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2919171)

JT

Janet T.

Receptionist - Admin Assistant

> "Very good experience shipping company letters and packages this way. "

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828241)

CS

Cathy S.

Owner

> "In the beginning it was very difficult to compare rates between USPS, UPS and FedEx without having..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2938571)

JS

Jonika S.

Operator

> "I learned of this platform and has been using it every since."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6830110)

DW

Daniel W.

President

> "Tech Support has been largely useless concerning the most recent issues. "

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___4630444)

DJ

Diane J.

President

> "Love that I can see that the packages have been delivered."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7014674)

PC

Polly C.

Shipping

> "I hate printing 25 at a time."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#SoftwareAdvice___3515215)

JT

Janet T.

Receptionist - Admin Assistant

> "Adding money to the account is easy."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828241)

MS

Missie S.

secretary

> "sometimes I need to switch to another window to get the address and the software doesn't allow..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2937298)

JS

Jennifer S.

Owner

> "It is easy to use and can be done right at my computer."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6829725)

VR

Verified Reviewer

Firm Technical Specialist

> "The reporting it can do is very limited and you can't customize reports well. "

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2967807)

SM

Sandy M.

Office Manager

> "It is easy to print labels from my computer."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6332012)

MR

MaryJo R.

Owner operator

> "Only being able to print a label twice. When you’re having printer issues this is a real problem"

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2937475)

DJ

Diane J.

President

> "Very easy to use."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7014674)

DZ

Dennis Z.

Owner

> "The account setup makes it confusing to access your accounts, especially when there are billing..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2929367)

AD

Arthur D.

Associate Pastor

> "Easy instructions to understand."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___7016434)

VR

Verified Reviewer

Firm Technical Specialist

> "It is terrible that there are so many functionalities that are different cost items, but such is..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2967807)

JO

James O.

Bookkeeper

> "Very easy to use and with a discount."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828251)

MS

Missie S.

secretary

> "sometimes I have to log out and back on if I don't complete the address section immediately. "

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2937298)

JS

Jonika S.

Operator

> "Easy to use the platform and is always available when I need it."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6830110)

KT

Kathi T.

Vice President

> "Entirely too many calls to customer service trying to understand unclear names of 3 account types."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2944353)

JA

Jewel A.

Owner - Partner

> "PitneyShip is convenient and easy to use."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828178)

KT

Kathi T.

Vice President

> "Due to USPS system failures, it is too easy to "blame" SendPro Online for problems that have..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2944353)

SG

Sherrie G.

Operations Manager

> "Great experience on the website."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6828290)

JM

Joseph M.

CEO

> "Right now, my entire staff gets shipping notices, but we don't know how to turn it off for some..."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2919171)

SM

Sheila M.

Business Office Manager and HR Director

> "The site is very user friendly,"

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6829534)

JD

Julie D.

Administrative assistant

> "Charge for using your debit card to load money for shipping"

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2929281)

RS

Rob S.

Co-Owner

> "Ease of use, convenience, no direct use cost, slight discount for USPS"

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6330497)

TB

Thomas B.

Owner

> "The cost was too much compared to others since you have to pay for the service monthly."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2934562)

RK

Rob K.

Controller

> "Great way to save $ and time."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6330478)

BK

BRENDA K.

Grand Secretary

> "Occasional server issues on critical mailing days."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2934699)

IC

Isis C.

Paralegal Assistant

> "We love using the presets for our more consistent shipment types."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6201816)

RT

Robert T.

owner

> "Have had several issues in the past and it took days to have someone contact us."

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2919403)

ER

Edward R.

mailroom supervisor

> "the ability to populate the address field is very convenient"

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___6229495)

AL

Arachelle L.

Office Manager

> "We still have a machine that we cant seem to get an technician to fix. "

[See full review](https://www.capterra.com/p/251583/PitneyShip/#Capterra___2919210)

[View Reviews](https://www.capterra.com/p/251583/PitneyShip/reviews/)

## User interface

4.79 (176)

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)

4.59 (133)

### Features

Parcel Tracker Mailroom

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Label Management
-   CASS Certified
-   Communication Management
-   Contact Database
-   Corporate/Business
-   Customizable Forms
-   Data Extraction
-   Data Import/Export
-   Data Security
-   Delivery Management
-   Delivery Tracking
-   Document Storage
-   Document Templates
-   Duplicate Management
-   Generative AI
-   Intelligent Mail Support
-   Invoice Management
-   Job Management
-   NCOALink Processing
-   Package Tracking
-   PAVE Certified Presorting
-   Print Management
-   Real-Time Analytics
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Role-Based Permissions
-   Search/Filter
-   Self Service Portal
-   Shipping Management
-   Signature Capture
-   SMS Messaging
-   Status Tracking
-   Third-Party Integrations
-   Visitor Tracking
-   Workflow Management

[See all features](https://www.capterra.com/p/190220/Parcel-Tracker/#features)

PitneyShip

13/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Label Management
-   CASS Certified
-   Communication Management
-   Contact Database
-   Corporate/Business
-   Customizable Forms
-   Data Extraction
-   Data Import/Export
-   Data Security
-   Delivery Management
-   Delivery Tracking
-   Document Storage
-   Document Templates
-   Duplicate Management
-   Generative AI
-   Intelligent Mail Support
-   Invoice Management
-   Job Management
-   NCOALink Processing
-   Package Tracking
-   PAVE Certified Presorting
-   Print Management
-   Real-Time Analytics
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Role-Based Permissions
-   Search/Filter
-   Self Service Portal
-   Shipping Management
-   Signature Capture
-   SMS Messaging
-   Status Tracking
-   Third-Party Integrations
-   Visitor Tracking
-   Workflow Management

[See all features](https://www.capterra.com/p/251583/PitneyShip/#features)

### Recognition

No recognitions have been awarded to Parcel Tracker Mailroom

No recognitions have been awarded to PitneyShip

### Deployment & support

Parcel Tracker Mailroom

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PitneyShip

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Parcel Tracker Mailroom

-   By Deepfinity
-   Located in United Kingdom
-   Founded in 2016

PitneyShip

-   By Pitney Bowes
-   Located in United States
-   Founded in

## Popular Comparisons

[Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.79 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

vs

[DocuPost](https://www.capterra.com/p/232692/DocuPost/)[4.78 (65)](https://www.capterra.com/p/232692/DocuPost/reviews/)

$67/month

Price

$0.75one time

4.7

Features

4.6

4.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/190220-232692/Parcel-Tracker-vs-DocuPost)

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.59 (133)](https://www.capterra.com/p/251583/PitneyShip/reviews/)

vs

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)[4.59 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

$0/month

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/198849-251583/ShipTime-vs-PitneyShip)

[Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.79 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

vs

[Postage $aver](https://www.capterra.com/p/181635/Postage-aver/)[4.88 (164)](https://www.capterra.com/p/181635/Postage-aver/reviews/)

$67/month

Price

$98.5one time

4.7

Features

4.8

4.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/181635-190220/Postage-aver-vs-Parcel-Tracker)

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.59 (133)](https://www.capterra.com/p/251583/PitneyShip/reviews/)

vs

[Easyship](https://www.capterra.com/p/170399/Easyship/)[4.34 (276)](https://www.capterra.com/p/170399/Easyship/reviews/)

$0/month

Price

Contact vendor for pricing

4.5

Features

4.1

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/170399-251583/Easyship-vs-PitneyShip)

[Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.79 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

vs

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

$67/month

Price

$19.99/month

4.7

Features

4.3

4.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/90069-190220/Stamps-com-vs-Parcel-Tracker)

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.59 (133)](https://www.capterra.com/p/251583/PitneyShip/reviews/)

vs

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

$0/month

Price

$14.99/month

4.5

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/155621-251583/ShipStation-vs-PitneyShip)

[Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.79 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

vs

[Notifii Track](https://www.capterra.com/p/136495/Notifii/)[4.84 (542)](https://www.capterra.com/p/136495/Notifii/reviews/)

$67/month

Price

$99/month

4.7

Features

4.7

4.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/136495-190220/Notifii-vs-Parcel-Tracker)

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.59 (133)](https://www.capterra.com/p/251583/PitneyShip/reviews/)

vs

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

$0/month

Price

Contact vendor for pricing

4.5

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172133-251583/Pirate-Ship-vs-PitneyShip)

[Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.79 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

vs

[PostScan Mail](https://www.capterra.com/p/223928/PostScan-Mail/)[4.06 (120)](https://www.capterra.com/p/223928/PostScan-Mail/reviews/)

$67/month

Price

$10/month

4.7

Features

4.0

4.9

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/190220-223928/Parcel-Tracker-vs-PostScan-Mail)

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.59 (133)](https://www.capterra.com/p/251583/PitneyShip/reviews/)

vs

[Freightview](https://www.capterra.com/p/136895/Freightview/)[4.66 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

$0/month

Price

$149/month

4.5

Features

4.5

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/136895-251583/Freightview-vs-PitneyShip)

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.59 (133)](https://www.capterra.com/p/251583/PitneyShip/reviews/)

vs

[Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (825)](https://www.capterra.com/p/146146/Shippo/reviews/)

$0/month

Price

$0

4.5

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146146-251583/Shippo-vs-PitneyShip)

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.59 (133)](https://www.capterra.com/p/251583/PitneyShip/reviews/)

vs

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

$0/month

Price

$19.99/month

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/90069-251583/Stamps-com-vs-PitneyShip)