# Compare RefNow vs HiPeople 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RefNow and HiPeople based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/190447-211940/RefNow-vs-HiPeople

---

# RefNow vs HiPeople Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RefNowHiPeople2/4 selected

[RefNow](https://www.capterra.com/p/190447/RefNow/)[4.7 (468)](https://www.capterra.com/p/190447/RefNow/reviews/)

[HiPeople](https://www.capterra.com/p/211940/HiPeople/)[4.8 (1,563)](https://www.capterra.com/p/211940/HiPeople/reviews/)

[## RefNow](https://www.capterra.com/p/190447/RefNow/)[4.7 (468)](https://www.capterra.com/p/190447/RefNow/reviews/)

Starting Price

£12.99one time

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

IH

Based on [468 reviews](#user-reviews)

Positive

449

Neutral

18

Negative

1

[## HiPeople](https://www.capterra.com/p/211940/HiPeople/)[4.8 (1,563)](https://www.capterra.com/p/211940/HiPeople/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.8

Ease of Use

4.9

Customer Service

4.7

Reviews Sentiment

Based on [1,563 reviews](#user-reviews)

Positive

1,542

Neutral

19

Negative

2

## Summary

* * *

Features in Reference Check Software

Best performer

30 / 32

Only RefNow

-   Compliance Management

29 / 32

User satisfaction

User satisfaction

4.7

User reviews[468](https://www.capterra.com/p/190447/RefNow/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.6

Customer support

4.6

User satisfaction

4.8

User reviews[1,563](https://www.capterra.com/p/211940/HiPeople/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

£12.99One Time

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

HR Teams, Recruitment Agencies, Charities, Education, Banks, Startups

Best for

HiPeople empowers the best recruiting and talent acquisition teams across the globe to hire top talent faster. With AI.

## User reviews

Pros & cons

IH

Izzy H.

Tutor

> "I appreciated the flexibility in the information required, which made the process straightforward and..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6816108)

SF

Salmanul F.

Commercial Administration

> "Limited Customization: Some users may find that the system’s customization options for questionnaires or..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6478914)

IA

Ishmael A.

Healthcare Assistant

> "It made the process of requesting and providing references very smooth and efficient, saving time and..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6812218)

IH

Izzy H.

Tutor

> "One minor drawback I noticed was that the system asked for a company name, which isn’t always relevant,..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6816108)

RU

Rachel U.

bibnn

> "I worked closely with service users to understand their needs, offering emotional support, listening..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6443526)

HA

Haithem A.

Manager

> "Nothing much except the colours of the font and the delete button for deleting refreess is not easy to..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6815359)

MDK

Mary D. K.

Community Based Services

> "The required fields were easily understood. When an error was corrected the amended information was..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6883537)

BG

Brett G.

Childcare Provider

> "It did stop me at some points but that was usually only when I entered something wrong or not in the..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6829218)

HG

Hayley G.

occupational therapist

> "Also, having regular reminders to the emails means, it was not forgot on my to do list - making me respond..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6394100)

HW

Holly W.

Self employment

> "Doesn’t save all of my inputted data for one of my references."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6833278)

IA

Ishmael A.

Healthcare Assistant

> "It streamlined the entire referencing process and provided a professional and reliable platform that I..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6812218)

VR

Verified Reviewer

Care Worker

> "If it is automated, there is the risk if someone is away the reference might sit in someone's in box."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6406573)

AO

Ayomide O.

PPM MANAGER

> "The most part i love about the refnow is that you can even edit your name or email or any error detected in..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6394093)

JB

Joel B.

Support worker

> "It didn’t allow option for Gmail &yahoomail"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6494555)

ZS

Zuzanna S.

Spa Therapist

> "Signed all my documents quickly had to switch over to my laptop as was a little difficult with my phone but..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6817742)

IC

Ishmael C.

Software Developer

> "The system does not let the user go back to change some fields details"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6345359)

JM

Joseph M.

Support worker

> "Employers will be able to speed up their recruitment exercises while job seekers will be able to be..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6834612)

RPD

Ryan Paul D.

Virtual Assistant

> "It is just that putting the cellphone number is confusing if your eyesight is not that good."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6695098)

BI

Babajide I.

English teacher

> "I was able to enter the details of my referees in only a few minutes."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6790882)

CM

Callum M.

Admin assisstant

> "Font sizes were a bit confusing for the aesthetics at times."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6425100)

AA

Alex A.

Director

> "It by far one of the best app used to report back reference without haggling without haggling with copy and..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6478753)

ST

Shani T.

Director of Education, Women's learning program

> "The only drawback was the difficulty in finding attached documents"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6401195)

AN

Antony N.

Senior sevice cordinator

> "Some of the features of RefNow include customizable questionnaires, automated reminders, and real-time..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4789349)

YA

Yusuff A.

Coach

> "I erroneously click gap but could not navigate out of that screen."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6622637)

OU

Odinaka U.

Support worker

> "Amazing I like it as I was filling the form so easy and perfect although sometimes it was frustrating but..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6819100)

MO

Muyiwa O.

Health Care Support Worker

> "Putting the date of birth can be a bit stressful"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6506662)

CMM

Chidinma Marylene M.

Healthcare assistant

> "RefNow is an Ease of Use platform which simplifies the process of collecting references, saving time for..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6669265)

NV

Nilaniya V.

Activity Leader

> "I could not move on to another section unless I filled in certain sections"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6273177)

NJ

Nikah J.

Slots host

> "You provide excellent services and it was not hard to use the options given to complete what is necessaryz"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6810696)

OP

Ojoma P.

healthcare assistant

> "The inability to accept private email."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6560588)

JJ

Joyce J.

Care assistant

> "My experience was seamless, everything was straightforward I didn’t have a by difficulties whatsoever in..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6802048)

VR

Verified Reviewer

AUXILIARY NURSE

> "issues with user interface design, functionality gaps, compatibility problems with certain systems or..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6161848)

AN

Antony N.

Senior sevice cordinator

> "The platform is designed to streamline and automate the reference checking process, making it faster and..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4789349)

AV

Andrew V.

Director

> "Cumbersome wording and some menu options not easy to understand"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6318531)

ZA

Zaynah A.

Rental Technician

> "Most places use an inefficient way of giving references making it confusing for me to use but this was very..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6544074)

CW

Ciara W.

SEN Nanny

> "Although ref now is easy to use, sometimes the email reminders are too much"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6331598)

IH

Izzy H.

Tutor

> "The platform was user-friendly, efficient, and had a clean, intuitive design."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6816108)

AK

Amal K.

Sales assistant

> "In some cases, referees may be unwilling or unavailable to complete the reference online, which could limit..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4805987)

LMA

Lilly-Mae A.

Admin

> "Ref Now made the reference process simple, fast, and reliable from start to finish."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6821909)

AO

Adejoke O.

health care professional

> "too many questions about verification and company."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6669269)

JM

Joy M.

WOOD INDUSTRIES

> "a software that helps companies with employment reference checking"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6574116)

KD

Kevin D.

Lecturer

> "Not able to provide the reference that I wished to"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6674484)

SO

Samuel O.

Healthcare assistant

> "It is straightforward and pretty easy to understand and also easy to navigate different parts of the site."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6830700)

TB

Taofiq B.

Steward and security

> "Self explanatory, an illiterate can pretty much use this."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6760273)

JM

Joseph M.

Support worker

> "It will make recruitment for staff quite easy and flawless"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6834612)

BT

Ben T.

Amin

> "It had an overall Long loading time, which I did not appreciate"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6478390)

MB

Matthew B.

Relationship Manager

> "So i see that it is a platform for confirming references, the simplicity it offers is very commendable"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6619664)

OB

Oluwaseyi B.

Support worker

> "Too many information to digest and understand"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6514542)

TB

Taiwo B.

Support Worker

> "I love the confirmation and subsequent updates that follows your reference request"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6341138)

BG

Blessing G.

assistane

> "slow to upload and it took sometime for download"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6536134)

TC

Talent C.

Healthcare assistant

> "Its fast and has option to change reference details."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6472944)

CMM

Chidinma Marylene M.

Healthcare assistant

> "The facts that i cant delete the referee that i dont need anymore ."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6669265)

BB

Binita B.

Personal Aged Care

> "I appreciate how straightforward the interface is and the detailed reports it provides."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6583404)

OA

Opeyemi A.

Mental health support worker

> "I was unable to edit after I have submitted"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6352785)

TD

Tongai D.

Children residential support worker

> "User friendly design and short straight to the point."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___7045719)

AO

Ayomide O.

PPM MANAGER

> "The drop down not having excellent option"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6394093)

MJE

Mbai Junior E.

Management

> "I also like that it was done in stages"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6831029)

SK

Sumanpreet K.

Laundry Assistant

> "I wasnt able to submit ine of my references and had to find an alternative as RefNow didnt recognise their..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6201214)

AA

ANTHONY A.

Doorman

> "Swiftly responded to mails, and sents reminder fast"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6296339)

RP

Rosemary P.

Register nurse retired

> "Pricing is really not something that needs to be asked"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6398593)

AA

Ayo A.

Managing Partner

> "It's easy navigation which makes me stay motivated to want to complete the registration."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6455340)

OO

Ola O.

Financial Controller

> "Not as personal, and not sure if it was clear enough to give the right feedback about a team"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6214792)

PG

Pujan G.

Bank laundry assistant

> "Sms service was also magnificient."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6626925)

PI

Prince I.

Support Staff

> "Though good, but can be annoying 🤣,their consistency is something else."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4983536)

JK

Jude K.

Priest

> "I also love the fact it was sent both to my mobile and email"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6349703)

DA

Dionysia A.

Innovation Centre Officer

> "Slightly too long and not sure of relevance of some"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4908982)

KC

Kya C.

Residential worker

> "Perfect it even let me come back to compete second ref once I was ready"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6609490)

SH

Sophie H.

Support worker

> "There were no aspects that I didn’t like on the site"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4871270)

JP

Jacqui P.

Area Manager

> "Easy and accessible to use and appropriate headings snd wordings for the reference."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6331013)

AO

Akaninyene O.

Focal Person

> "Nothing i liked least in RefNow and the site was ok"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___5026410)

DA

Damilola A.

Company Secretary

> "I liked that the app is designed with simplicity in mind, making it easy for referees, administrators, and..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4827163)

AA

Anthony A.

Medical Director

> "I really can't pinpoint anything I would say I dislike about RefNow"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4854817)

KO

Kehinde O.

CTO

> "It is easy to use, highly effective, and streamlines the recruitment referencing process efficiently"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6706437)

MC

Molly C.

CS Manager

> "The interface looked slightly dated and could be better designed"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___2175745)

SRM

Sadie-Rae M.

general manager

> "its quick and easy to use, in detail and allows us to give true reflection."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6263383)

SP

Shelley P.

Head Pharmacist

> "Not applicable"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___2831347)

[View Reviews](https://www.capterra.com/p/190447/RefNow/reviews/)

TA

Tarek A.

Physiotherapist

> "The platform was intuitive and professionally designed, and the range of question types, from analytical to scenario-based, allowed me to demonstrate my technical and strategic..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6811226)

VR

Verified Reviewer

Customer service

> "The only con I could think about with the assessment would be the size of the questions and answers granted that I was using my phone but unless you're using a laptop it's very hard..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6839583)

Nazly T.

Administrator

> "HiPeople is a fast, secure, and easy-to-use platform that streamlines reference checks with great customer support, smart process automation, strong data privacy, and excellent..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6864094)

CF

Chevon F.

They recruit for position that are primarily Remoted

> "what i least liked about Hipeople is that the customization options for questionnaires can feel somewhat limited, especially for roles requiring highly specific feedback."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6804066)

EP

Evener P.

Office and Admin Manager

> "It is a great tool for HR recruitment, saves time for the hiring team in interviews and collection information from the candidate, a useful tool for the decision making."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6764614)

JH

Justin H.

Administrative assistant

> "things like limited customization options, occasional technical glitches, or certain features not being as intuitive as expected."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6807639)

JR

Jorge R.

Engineer

> "It provided a clear structure and a modern assessment experience. Although there is room for minor improvements in question variety and timing clarity, the platform successfully..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6836714)

CM

Christian M.

Docs translator

> "Long texts in timed sections make it a bit more difficult to analyse them with enough time and select an accurate response."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6786798)

CMA

Cherlene Mae A.

Booking Assistant

> "I appreciated how it streamlined the hiring process and helped surface insights quickly. While there’s room for improvement in customization and reporting depth, HiPeople delivers..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6849748)

DE

David E.

Clerk Assistant

> "I did not like the time allocations because certain sections that required less time were allocated more time whereas those that needed more time had a lot of time to them."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6832438)

JM

Johan M.

Customer Experience Manager

> "It strikes a rare balance between being challenging and fair, which not only allows candidates to demonstrate their true capabilities, but also provides HR teams with a reliable,..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6811666)

NK

Nompumelelo K.

Social media manager

> "The video recording quality decreased after recording the video which makes the video to look unprofessional"

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6788187)

MA

Mustafa A.

Sales and supply chain management

> "Overall, HiPeople has significantly streamlined our recruitment process, making it faster and more data-driven. While there’s room for improvement in terms of customization and..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6823799)

AL

Ana L.

Junior Lead Generation Associate

> "I didn't like that I couldn't finish my assessment on time because I wasn't paying attention to the timer to avoid stress, it could've been better if I had a mark to flag my..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6826383)

CF

Carlos F.

Graphic Designer

> "Their assesment was clear and fun, the video answers allows you to record and watch after, so you can retry once you'e got your ideas together."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6823716)

AS

Agustina S.

Social media manager

> "At times, I felt that some of the customization options for reference forms were limited."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6837210)

NN

Nompumelelo N.

Marketing Specialist

> "HiPeople assessments allow you to highlight strengths like collaboration, work ethic, and communication, beyond your CV."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6817511)

LM

Lucia M.

UX-UI and Motion graphic designer

> "The time limit set for completing the questionnaire was too short and didn’t properly match its length or complexity."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6822574)

JS

Jorge S.

Counsolting

> "HiPeople is highly valued for its efficiency, AI-powered tools, customization options, user-friendly interface, and ability to improve the quality of hires."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6729899)

SO

Sofia O.

Freelancer

> "When recording the video, I had to go out of the full screen, which made it hard to see if everything was working properly."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6818238)

HP

Hemalatha P.

business analyst

> "As an applicant, it was refreshing to see a platform that focused on structured, relevant reference checks and helped present my strengths in a fair and unbiased way."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6821552)

AB

Andreina B.

Executive assistant

> "The video recording part but messy and the audio kepopt giving me probles. But it was al solved after refreshing the page."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6811437)

VR

Verified Reviewer

Administrative

> "HiPeople helps improve the quality of hire by providing in-depth candidate insights and reducing bias in hiring process."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6863634)

AH

Amir H.

Data analyst

> "The response time for candidate assessments was a bit low, limiting depth in evaluating key traits."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6815601)

CsO

Chidiebere sunday O.

customer service rep

> "Simplicity at its best and being pretty intelligently tactical and able to give the person taking the assessment to be able to assess his/her capabilties and level of proactiveness..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6849488)

JO

Johnson O.

product designer

> "I noticed that the time given to complete some questions, like in the Flutter section test, felt a bit too tight, and I'm not a flutter developer at all."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6826570)

JS

Jayson S.

graphic designer

> "From a general perspective, HiPeople’s value lies in enhancing recruitment by automating and standardizing evaluation methods, saving hiring teams time, and ensuring better quality..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6661166)

Josef N.

Administrative

> "It wasn't that bad is just that i was answering the question from my phone and it became a problem that when i was recording a short video of my self, i was recording without..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6743490)

JA

Juan A.

Gestor de Contratos

> "They have a very nice interface, easy to understand, the explanation of how everything works internally is quite good, which gives them a plus, and the sections are set up..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6802477)

VR

Verified Reviewer

Administrative

> "It's limited customization options and occasional delays in customer support responses."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6863634)

MSB

Mamadou Saliou B.

HR MANAGEMENT and IT CONSULTANT

> "The platform stands out for its efficiency in automating reference checks and providing actionable insights into candidates' strengths and potential fit."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6583386)

AK

Anil K.

Manager

> "The last leg of test which required applicant to share a live video instantly, as some people cannot be presentable or groomed thinking it a quiz."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6753989)

OR

Ovidiu R.

None

> "The platform is reliable, user-friendly, and has significantly improved the way we collect and analyze candidate insights during the hiring process."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6833355)

KG

Kyle G.

Independent contractor

> "What I disliked least about hipeople was the amount of time giving to Answer the questions, they should allow for max 15 mins"

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6814263)

SRV

Sai Rishita V.

Marketing Analyst

> "It saved our team time, improved candidate experience, and gave us data-driven insights to make better hiring decisions."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6795761)

AA

Aamir A.

Operations Associate

> "Some questions have a timer of ten minutes which is slightly excessive in most questions, this can be further trimmed down."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6828713)

NM

Nicholo M.

Manager

> "Answering questions were seamless, it had shortcuts to proceed to the next questionnaire which helped in ensuring that I was able to answer everything."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6761991)

CN

Chiamaka N.

Administrative Assistant

> "If you are a small business or dont hire often, the value of automated reference checks may not justify the cost."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6844444)

RR

Reshmitha R.

HR

> "Its automation, accuracy, and data-driven insights make it a must-have for HR teams focused on efficiency and quality hiring."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6749144)

NV

Nanette V.

Customer Service Rep

> "At times, the platform felt a bit limited in customization options for the assessments."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6831755)

PK

Praveen K.

Finance Manager

> "The platform is well-designed for streamlining candidate evaluations, and I found the insights it provided to be both relevant and actionable."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6865892)

CO

CHARLES O.

Operaton

> "Despite automation, referees may still ignore or delay responses—similar to traditional reference checks."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6778192)

AF

Alvin F.

VA

> "In essence, the intended overall experience with HiPeople is that of a modern, comprehensive solution that empowers organizations to hire better, faster, and more effectively."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6795482)

Rocío D.

CEO - Founder

> "I felt that some of the questions didn't align with the position I was applying for which could negatively affect my performance on this first evaluation."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6856666)

YY

Yaoxi Y.

analytics engineer

> "I like its user-friendly UI, fresh and simplified design, which allows candidates to focus on the questions."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6801416)

AM

Amine M.

CRM Engineer

> "The fact that I have to connect it with LinkedIn, I don't see the real need and there's no disclaimer saying that something would be published or not"

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6860821)

CsO

Chidiebere sunday O.

customer service rep

> "Top of it, i will give a 10/10 passmark on a scale of 1-10, based on the level of satisfaction i had by taking the assessment questionnaires"

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6849488)

SR

Santiago R.

Independent

> "It could become somewhat repetitive, and there wasn't much distinction between themes that were supposedly different; there was a lack of dynamism."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6829118)

SSG

Sai Santhosh G.

Intern

> "I like the interface of showing the questions with appropriate options to switch between them and with timer setting in the top."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6801583)

RR

Reshmitha R.

HR

> "Since reference checks rely on external parties, delays can occur if referees take longer to respond, which might slow down the hiring process."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6749144)

VR

Verified Reviewer

Customer Service Manager

> "HiPeople seems to be far more accurate in their assessments and though they keep in contact they don't 'spam' one's inbox with irrelevant articles and/or subscriptions, etc."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6854137)

MD

Markey D.

Content Writer

> "I do not like how they automatically shift from fullscreen to windowed, which leads to a warning."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6837737)

NB

Neil B.

Subject Matter Expert

> "HiPeople offers a strong, data-driven hiring process with effective assessments. While time constraints in assessments were a minor issue, the platform's overall efficiency and..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6756877)

VM

Victoria M.

art director

> "i didn't like the part were I have to do a video but I don't know thats subjective and it was unexpected, so I had to do it any way. but I couldn't see what I send I didn't like..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6820543)

CF

Chevon F.

They recruit for position that are primarily Remoted

> "My overall experience with hipeople was positive it is a user-friendly, efficient platform that simplifies reference checks and enhances hiring decisions with valuable insights"

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6804066)

DH

Daniel H.

AM

> "I'm not really comfortable with the video interview, because is a really open question to answer in just two minutes and you can't give a full view about your experience"

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6777948)

JH

Justin H.

Administrative assistant

> "I appreciate its ability to connect users efficiently, enhance communication, and streamline professional interactions."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6807639)

SC

Samantha C.

Consultant

> "When you submit a video, it takes a while to upload and I got nervous that something was going wrong."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6869146)

SK

Sebastian K.

creative director and director of photography

> "the multiple question format was a good way of testing my knowledge, found my self picking my brain to refresh some concepts."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6803603)

KJJ

Karlo James J.

Licensed Educator Sales and Account Specialist Client Relations and Appointment Setting Expert Lead Generation Expert

> "Some parts were hard to read I had to constantly zoom in and out just to view the full text properly."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6851425)

VR

Verified Reviewer

COO

> "The platform removed a lot of the hassle and manual effort from conducting reference checks, making everything faster and more accessible."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6857909)

SM

Stacia M.

Manager

> "HiPeople may lack some advanced customization options for specific industries or unique hiring processes."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6662783)

Lucía G.

Marketing Manager

> "The user interface was very clear and comfortable, and the performance and speed allowed me to finish the assesment in a few minutes."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6864644)

MS

MOFFAT S.

director

> "I struggle with linear syllogism and thought that was too difficult and time allocated too little."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6852413)

CO

CHARLES O.

Operaton

> "It’s not flawless (ghosting referees remain a reality), but the AI insights and time saved make it a worthwhile upgrade from traditional methods."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6778192)

VR

Verified Reviewer

Customer Service Manager

> "Well... Nothing really. As no process is without fault though, I can not give more than 4/5 stars as this will indicate perfection which doesn't exist."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6854137)

SRV

Sai Rishita V.

Marketing Analyst

> "It streamlined a traditionally tedious part of the hiring process—reference checks—and made it both quicker and more insightful."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6795761)

HB

Harsha B.

Student

> "Occasionally, response rates from referees were slower than expected, though that’s likely an external factor."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6781388)

JM

Johan M.

Customer Experience Manager

> "It’s clear that this tool was built with a deep understanding of modern recruitment needs, making the entire process smoother and more efficient for everyone involved."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6811666)

MS

Mahek S.

Application Analyst

> "Some tests felt too short on time, making it hard to fully think through and answer accurately."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6799478)

SS

Shannel S.

CSR

> "One of the things I liked most about HiPeople is how intuitive and streamlined the platform is—it makes the hiring and reference-checking process efficient and easy to manage."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6783832)

HA

Habeeb A.

Data Analyst

> "The time limit for some test felt a but restrictive, which could create unnecessary pressure."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6799246)

SN

Silver N.

Data analyst

> "I like the prompt response to my application. while was busy preparing for my assessment , i got the auto reminder to start with the assessment and that was good experience"

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6857098)

AO

Armida O.

x

> "all "closed2 test are not the perfect option for measuring people´s potential and the video at the end"

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6616137)

JP

Jessica P.

Assistant Administrative

> "The platform streamlined the reference-checking process significantly, saving time while improving the quality of insights gathered."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6825563)

JM

Jaspreet M.

Developer Assistant

> "Nothing major comes to mind, but sometimes the automated feedback felt a bit too general and could be more personalized."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6798861)

DD

Daniel D.

Admin

> "It feels natural to answer sections and questions, the fluency and presentation helps to feel that is a recruiter working with you"

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6833959)

SS

Suseelan S.

Finance Manager

> "Some questions were lengthy and time was short allocated for those lengthy questions"

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6831085)

VR

Verified Reviewer

Head of education

> "The fact byou can use video, audio or text is a great way that simplify the way I providsed my references"

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6867444)

AP

Annie P.

Business Consultant

> "Given the fact that a lot of the agree/disagree statements were inconsistent in their nature (I DO NOT work efficiently, I DO perform a lot of work, etc.), mistakes will inevitably..."

[See full review](https://www.capterra.com/p/211940/HiPeople/#Capterra___6753718)

[View Reviews](https://www.capterra.com/p/211940/HiPeople/reviews/)

## User interface

4.72 (468)

[HiPeople](https://www.capterra.com/p/211940/HiPeople/)

4.79 (1,563)

### Features

RefNow

Top features

30/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Background Screening
-   Bulk Reference Request
-   Candidate Scoring
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Email/Online
-   Email Reminders
-   Feedback Management
-   Generative AI
-   Mobile Access
-   Real-Time Notifications
-   Recruitment Management
-   Reference Checking
-   Reference Request Automation
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Self Service Portal
-   Status Tracking
-   Survey Builder
-   Survey Library
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/190447/RefNow/#features)

HiPeople

29/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Background Screening
-   Bulk Reference Request
-   Candidate Scoring
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Email/Online
-   Email Reminders
-   Feedback Management
-   Generative AI
-   Mobile Access
-   Real-Time Notifications
-   Recruitment Management
-   Reference Checking
-   Reference Request Automation
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Self Service Portal
-   Status Tracking
-   Survey Builder
-   Survey Library
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/211940/HiPeople/#features)

### Recognition

No recognitions have been awarded to RefNow

No recognitions have been awarded to HiPeople

### Deployment & support

RefNow

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HiPeople

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RefNow

-   By RefNow
-   Located in United Kingdom
-   Founded in 2017

HiPeople

-   By HiPeople
-   Located in Germany
-   Founded in 2019

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