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Real Estate Brokerages, Teams, and Associations
Knock is the only CRM purpose-built for multifamily managers, marketers, leasing teams, and operational executives who want to improve occupancy and renewal rates.
I'm thrilled that we have this 1 awesome platform system with Southern Classic Realtors. Check out their website: TotalBrokerage.com and see all the features available.
I hate the popup that comes up every time I open this app. That's the most aggravating thing.
It's truly the best real estate software from Contact to Contract to Close. I'm thrilled that we have this 1 awesome platform system with Southern Classic Realtors.
The only thing I dislike about the product is that the transaction queue is in alphabetical order than review request date/time.
My favorite part it has a great way of helping you to build relationship with your customers by sending them emails, post card for holidays or even their favorite sport.
It could take a while to learn it, it is frustrating to get around with so many items to input.
I loved the all in one system. Very user friendly, and the support staff was always very helpful.
Once you take the time to dig in and figure it out, you realize you were really missing out before you had it.
The training has been awesome and our Reps are always responsive and great to work with.
Most of the tours that are scheduled in Knock- the prospect fails to show or cancels randomly. Less personal than speaking over the phone or in person to someone.
Love the auto-response, love the email, SMS, chat feature, love the SMILE when at 100.
Creating multiple weekly reports ( probably more user error though).
This program helps my leasing agents offer the best customer service to our prospects and residents.
The scoring is somethings hard to understand at times specifically between the "live score" and the "average score.
I love how easy it is to maintain contact with prospects and residents.
The site teams had a little trouble at first but once they started using it, they got the hang of it.
Speaker 1: Hi, my name is Jordan. I am a leasing and marketing manager. My company is over multiple states and has over 500 employees, and I give Knock a five out of five. Prior to using Knock, we used the in-system CRM with Yardi. Unfortunately, it was a little hard to navigate, and we wanted a CRM system specifically for our prospects that was completely separate and easy to navigate. Knock has been great for us and my company as it is very streamlined. It is easy to navigate, easy to train on, and we have all of our prospects in one area. Additionally, we loved the Knock support and being able to be trained through them as well. Getting started with Knock was super easy. Their onboarding team worked with our company super well. It was super streamlined, and the training was amazing for both what we got from Knock and what we were able to give to our employees internally as well. If you are considering getting Knock, I highly suggest looking through all of the features that they offer. If there is anything that you want to do in a way that you want to communicate with your prospects, there's definitely a Knock option for it. Definitely check out their frequently asked questions page, because you can do almost anything on the platform.
TotalBrokerage
Knock
TotalBrokerage
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Knock
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