# Compare QuickBooks Online vs ePayPolicy 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ePayPolicy and QuickBooks Online based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/190778-198072/QuickBooks-Online-vs-ePayPolicy --- # ePayPolicy vs QuickBooks Online Features and Cost Comparison Last updated April 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ePayPolicyQuickBooks Online2/4 selected [ePayPolicy](https://www.capterra.com/p/198072/ePayPolicy/)[4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,447)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) [## ePayPolicy](https://www.capterra.com/p/198072/ePayPolicy/)[4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Starting Price $25.00/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.9 Customer Service 4.8 Reviews Sentiment PG RD SC Based on [247 reviews](#user-reviews) Positive 245 Neutral 0 Negative 2 [## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,447)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting Price $38.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [8,447 reviews](#user-reviews) Positive 7,277 Neutral 710 Negative 460 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 23,179 reviews from payment processing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Missing features Not enough reviews Feature ratings Data Security 5.0 Online Payments 4.9 Payment Fraud Prevention 4.8 Debit/Credit Card Processing 4.8 Expense Tracking NA \--%Fit Missing features Feature ratings Data Security NA Online Payments 4.3 Payment Fraud Prevention NA Debit/Credit Card Processing NA Expense Tracking 4.5 User satisfaction User satisfaction 4.9 User reviews[247](https://www.capterra.com/p/198072/ePayPolicy/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.8 Customer support 4.8 User satisfaction 4.3 User reviews[8,447](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.2 Customer support 4.0 Price starts from Price starts from $25Per Feature, Per Month - Free version - Free trial Price starts from $38Flat Rate, Per Month - Free version - Free trial Best for Best for Independent Agents, MGAs, Brokers, Carriers, Premium Finance Companies Best for QuickBooks Online is used by freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities. ## User reviews Pros & cons PEG Paul E G. Agency Owner > "What I like most is I can invoice the customer and give them an option to pay EFT or credit card with a 3.5 fee. Or EFT with a..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005274) BR BECKY R. ACCOUNTING MANAGER > "WE DO NOT HAVE THE ABILITY TO DECLINE PAYMENTS BEFORE THEY ARE POSTED. WHEN A PAYMENT NEEDS TO BE RETURNED THERE ARE SEVERAL DAYS..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000990) RD Rosalie D. President > "The branded payment page adds a polished touch, and the ability to accept ACH and card payments within 24 hours has dramatically..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883470) SK Stephanie K. Insurance Agent > "Clients often have to pay processing fees (especially for credit card payments), which can cause friction or..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883270) SC Stacey C. Account Executive > "Also, ePay is integrated into our management system when a client pays us it automatically reconciles that payment and it's..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883471) NL Nimisha L. Principal Owner > "Emails - Should be able to mask the email with the agency name. As it may goto client spam box or they may not trust it as its not..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883550) VR Verified Reviewer Accounting and Operations > "Our clients can simply and securely pay their premiums via a link we have available on our invoices and email without any..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882366) MB Mark B. Insurance Agent-Broker > "Also the other Major dislike about using ePayPolicy is it has a $10,000 transaction limit, whereas Anddone has no limit and their..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005236) JL Jing L. Accountant > "It made collecting payments from clients much more efficient, and the integration with our existing accounting system saved us a..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005190) BF Brendan F. Insurance Broker > "I was unable to locate the created invoice in our AMS system using the account number or invoice number." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883228) TK Tabatha K. Account Manager > "I also always let the client know when making their ACH or Credit card payments their payment information is safe and secure as..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882364) KW Kurt W. Agency Owner > "Before having ePayPolicy I had no way other than checks for payment in full for insurance policies that didn't offer payment plans" [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005195) SH Sojha H. Principal > "Payments come in quickly, deposits are reliable, and I can keep better track of my sales and client payments all in one place." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005708) DW Diana W. CSR > "It is sometimes difficult for customers to find their invoices if they enter the wrong zip code, etc." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000520) BC Branda C. Agent > "Being able to accept credit card payments and having a professional looking payment landing page for my clients." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000540) BE Brianna E. Accounts Receivable > "Also if there are credits on the account (which are unseen to insured), payment is not taken and can sometimes be overlooked and..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000917) BB Bobbi B. Commercial Agent > "We just started with ePay but so far it is proving to be very useful to our agency, particularly with speeding up the time it..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000451) SF Sam F. VP of Underwriting > "It is hard to get things processed or checked through the admin side of the website." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882342) NL Nimisha L. Principal Owner > "She told me I was an angel (lol) because she was able to make her premium payment right from her couch—without writing checks,..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883550) BM Barbara M. Owner > "The lag time on if a echeck is insufficent is the only thing that is bothersome. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882339) CD Clay D. CFO > "Site integrations are very robust and we're able to plug in other tools like premium finance and back end processing." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005661) PD Pedro D. CEO > "Another issue I have, is that deposits are not always deposited in a timely manner." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882604) MB Matthew B. agent manager > "ease of the service, ability to send links or just create invoices, refund policy is great as well, all around great service" [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000496) MB Mark B. Insurance Agent-Broker > "I dislike the link you get from epaypolicy to add to emails is really long." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005236) DR Damon R. Agency Principal > "We also find the program to pay our wholesales directly very easy and creates tracking for us as well." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882304) CC Catherine C. Operations Manager > "Sometimes it is difficult to explain to clients why the card fees are a percentage." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7006444) ALM Ana Laura M. President > "The system is safe and secure and makes the client feel more comfortable by avoiding having to give their banking info to process..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005631) JH JORDAN H. Sr. VP - Director of Operations > "Having to split larger transactions is frustrating." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882299) AG Angela G. Insurance Broker > "I am thankful that it provides clients with the option to pay with a bank account or a credit card." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882327) LK Leslie K. Agent > "Credit card and ACH fees, but I know that can't be helped." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882308) ALM Ana Laura M. President > "It has given my business the ability to keep up with the times and new ways of conducting business." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005631) DW Diana W. CSR > "It has highlighted some issues on our agency's side." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000520) TK Tabatha K. Account Manager > "It is a great tool that helps our clients pay their agency billed payments quickly and conveniently. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882364) TF Tanner F. Account Executive and Member > "The website is slow to load." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883459) LS Lois S. Accounting > "Our clients love the option to pay for their agency bill invoices online." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005187) AH Andrew H. Insurance Agent > "Sometimes we need to send refunds to clients, and I have to hand write checks which I hate because it is time consuming." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081697) AJ Adrienne J. Vice President > "Great addition to have an option for payments to offer clients and easy to add link to email footer for them to use." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005655) DV Donna V. Agency Principal > "Premiums collected are not "INCOME" to my agency, they are gross premiums, 90% of which is the carrier's premium." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081932) LO Luis O. PRESIDENT > "It’s user-friendly, fast, and secure, which gives our customers peace of mind while helping us streamline operations." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005579) SM Stacy M. Commercial Lines Manager > "The payment amount cap has created a few issues on larger accounts attempting to make their premium payments." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081374) KC Kelley C. Account Executive > "The platform is user-friendly, secure, and integrates seamlessly with our agent management system." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005570) TK Tracey K. Commercial Insurance Agent > "Honestly i do not think i have anything that i dislike about epay system." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000444) GG Gregory G. CEO > "ePayPolicy is easy to use; it has improve our agency's workflow and really helps with "just in time" situations when policies need..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005789) LM Lee M. owner > "Price and useability Why do they charge us a monthly fee when they are collecting Exorbitant fee's from the client's. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081296) AB Ava B. Senior Account Manager > "My experience with ePay has been in assisting our clients to process their payments to our agency. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6882279) AH Andrew H. Insurance Agent > "I have to click several links to get to it, which is annoying since it's one of only two features I use." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081697) CB Carmen B. CEO > "I run a small agency, and finding a reliable way for clients to make payments was a top priority." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000484) DK Diane K. Accounting > "Sometimes the time between client payment and the money getting to our account seems excessive." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081864) SC Stacey C. Account Executive > "The Convenience of selecting a button and a payment link is sent to a client is Fabulous." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6883471) BM Betty M. Owner > "Delay waiting for funding (not their fault but still can take a few days to get funded)." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081240) VB Victoria B. Agency Owner > "I also appreciate that the fees are passed on to the client automatically, so we don’t have to manage them manually." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7000494) KS Kaitlin S. Office Manager > "The fees on credit/debit card fees would be my least thing I like about it." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081391) MB Mark B. Insurance Agent-Broker > "It makes taking Credit Card Payments and check payments ACH very easy." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005236) BA Brandy A. Agency Owner > "We are unable to set up reoccurring payments without action from the client." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081847) DB Deborah B. Owner > "It provides my clients an easier way to pay their premiums." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7002081) DM Douglas M. President > "It does not integrate with our agency management system." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081694) RV Roxana V. Director, Finance Management > "The user-friendly interface makes ePay the best solution for our business needs. " [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7004092) KH Kristi H. CSR > "The cost of running a credit card it getting to high." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081772) AH Adam H. Vice President > "The support and constant improvement sought by the organization gives me confidence that this partnership is truly a must have..." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005594) CR Cheryl R. Account Manager > "I feel $10.00 is a bit much." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6081712) SH Sojha H. Principal > "It has really simplified my financial management by keeping everything organized and easy to track." [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___7005708) CE Cindy E. ceo > "price is not very good and it takes too long to process" [See full review](https://www.capterra.com/p/198072/ePayPolicy/#Capterra___6087187) [View Reviews](https://www.capterra.com/p/198072/ePayPolicy/reviews/) KUMAR H. Account executive > "I mainly used it for managing basic accounting task, reporting , aging report, Ar report invoices tracking, it help me to stay organised and reduce my manual working." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950) Arianna W. Owner > "There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7075101) LA Lauren A. Administrator > "The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7141459) Kevin H. Owner > "the dates. if i change a date on an estimate sheet, that carries through to the invoices and if i dont catch it my clients get overdue invoices. " [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7103185) NC Nikki C. Permit Technician > "It handles core tasks like invoicing, expense tracking, and financial reporting efficiently, and the automatic bank syncing helps keep records accurate and up to date. While there is a..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893) BN Bruce N. President > "Very frustrating to use, stop allowing QB to integrate with Bank account, too many double entries, making bank and credit card reconciliation a problem." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681) Nathan H. Owner > "It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187) MM Maria M. HR Manager > "Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130664) TJ Tyler J. Owner > "Allowing me to add my Bookkeeper to gain access makes this a lot easier come tax time which saves me! Though I use a CRM platform for my invoicing and payments, QBO has those features and..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063977) AR Andrew R. Operations > "QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7045404) VR Verified Reviewer General Manager > "The automation features—bank feeds, recurring invoices, and rules—save a ton of time, and the dashboard gives a clear snapshot of cash flow without needing to dig around." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195) TD Traci D. owner > "The Cons are that it allows non bookkeeper/accountants to do things that should not be allowed and should only be done by bookkeepers/accountant. When I want to print something I have to..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6821142) NC Nikki C. Permit Technician > "The real-time syncing with bank accounts is especially helpful because it keeps everything updated automatically, and the dashboards give a clear snapshot of cash flow and business..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893) MH Maranda H. Founder > "It is overly complicated and has no real budgeting features for true cash flow planning, think every dollar systems." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7134631) KS Kaitlyn S. Executive Director > "We also appreciated the ability to categorize donations, track grants, and quickly pull year-end reports for audits and budgeting." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089) SR Samantha R. Finance > "QuickBooks Online can be quite pricey, has limited customization, and it has occasional sync glitches." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130955) VR Verified Reviewer Customer Support > "The dashboard gives a clear, real-time snapshot of your finances, and navigating between invoicing, expenses, and reports feels seamless." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113370) SB Syretha B. Firm Administrator > "While I appreciate the added security, I do get frustrated at times when sessions time out and I have to login and authenticate multiple times throughout the day." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053610) VR Verified Reviewer COO > "Our resources are limited, so QBO is a good, inexpensive tool to help us manage several key areas like bookkeeping, invoicing, reporting." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561) HG Hollie G. Office Manager > "This happens especially after random updates (unnecessary for the most part) and the techs have no idea how to help as they are restricted by the new updates and cannot really offer a..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136253) KS Kaitlyn S. Executive Director > "The platform improved organization and transparency in our financial tracking and made it easier to prepare reports for the board and budgeting." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089) VR Verified Reviewer General Manager > "The reporting tools are powerful, but customizing them can be frustrating, and sometimes it feels like things take more clicks than they should." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195) Nathan H. Owner > "It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187) VR Verified Reviewer General Manager > "I’ve also run into occasional glitches with bank feed syncing—nothing major, but enough to slow things down when you’re trying to reconcile quickly." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195) Stacy M. Accountant > "The ability to take credit cards and ACH payments works well & has actually made a positive impact on our ability to collect customer accounts quicker." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054657) RB Ramona B. Principal > "I have spent over an hour and a half with customer support to learn that there is no way to run a report that reflects only business miles, even though they are tracked. " [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124657) Gena T. Owner > "Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951) VR Verified Reviewer COO > "We wanted to use the bill pay feature, but it required an extra fee at the time (not sure if this is still the case), and we didn't want to pay the premium." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561) RB Rob B. Director of Photography > "I can easily add services and products and sending a payment link to customers is easy; I can either email them directly from Quickbooks or copy a link to send from my own email." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053562) BN Bruce N. President > "Some of the tech support isn't up to date with the software; it's hit-or-miss when it comes to getting good support—no option for hard-copy backup. " [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681) AZ Andrew Z. Operations Manager > "It has been a blessing for managing our company's financing. Because it is always available through a web browser, means that I can always handle any invoicing need no mater where I am." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7109418) LH Lyla H. Administrator > "Our customers became linked and I am still trying to figure out how to link their payments to them so it stops showing overdue invoices but the last 3 people recommend I pay for this help..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046492) JG Jasmine G. Office Assistant > "From tracking expenses and managing vendor payments to generating detailed reports and preparing payroll, QuickBooks gives me the tools I need to support daily operations efficiently." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6866198) VR Verified Reviewer Owner > "They often roll out "updates" that seem to be just a layout rearrangement with no notice, and it’s a productivity killer." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7131609) PM Patrick M. Chief Accountant > "QuickBooks Online offers features that enables me to streamline processes such as invoicing, time tracking on projects and billing." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6873189) SS Stephanie S. Bookkeeper and Treasurer > "I don't like that it works to ensure that people without an accounting background can record data accurately however its not as useful when you know what the accounting that you want to..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7047209) BB Brent B. VP Business Development > "Quickbooks Online is a very efficient product that gives our small business real time data and reports to help us guide all of our decision making and track our progress and goals in real..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7016100) VR Verified Reviewer Founder > "For a small business, I didn't need the fancy reporting capabilities, and felt that paying for them was not the best use of my capital." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7071195) JI Jack I. IT Consultant > "Quickbooks helps me keep my business finances in check, automatically synchronises with my bank and helps me manage payroll, of which I wouldn't ordinarily know where to start with." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031654) BV Bradley V. Owner > "Their deceptive practices and inadequate support have caused significant damage to my credit score, and their refusal to rectify the situation speaks volumes about their customer service..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6400076) TB Thomas B. Bookkeeper-Administrator > "Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure access to our..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7041164) NC Nikki C. Permit Technician > "It can also get expensive as you add more features or users, and certain useful functions are only available in higher-tier plans." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893) STS Sandra Toribio S. Accounting Specialist > "QuickBooks online gives you all your business features at your fingertips income and expense tracking, invoicing, bill payment, bank reconciliation and even payroll." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7008683) MK Michelle K. Accountant > "It has been difficult to convert our data from Desktop and the loss of ability to have multiple invoice templates from different departments has caused us to restructure our billing..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6716163) Cayla F. Paralegal > "Quickbooks is a great program for easily sending invoices and receiving payments. Although it did have a few bugs in the early stages and we encountered some issues, they seem to resolve..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7117286) KP Keyur P. Field service technician > "Sometimes Quickbooks slows upload the photos when network issues" [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115848) Shahid Jamil K. ACCOUNTANT > "QuickBooks Online provides a modern, cloud-based accounting experience designed for small to medium-sized businesses that value convenience, automation, and collaboration." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7036526) MA Mallory A. Director of Operations > "It unchecked my authorization to charge a client's card but said paid so I missed out on months of a client's payment." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136391) Roger A. Owner > "I like how it helps manage expenses, invoices, and basic accounting in one place for a fair price." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7078839) VR Verified Reviewer Accountant > "The payroll feature can be more updated and user friendly, I found it to be a bit of a hassle to use and not user friendly compared to some other softwares out there." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7085286) JD Jeremiah D. Owner > "Now with a highly competent bookkeeping team and new AI tools for uploading receipts and invoices, things have improved and I'm getting the business data that I need." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7011619) EJ Ethan J. Auditor > "My only issues with quickbooks is that the appearance is quite outdated and not as easy to use compared to other systems like Xero." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104389) Gena T. Owner > "What I like most about QuickBooks Online is the remote access, which allows me to work from anywhere in the world." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951) VR Verified Reviewer IT SYstems Administrator > "The stipulation is that if you lose internet connectivity, you potentially lose access." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130213) SP Sara P. Director of Operations > "It simplifies our customer management by keeping account notes, invoices, and payments organized." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7065789) KB Kim B. Owner > "I find the cost for Quickbooks in Canada a bit steep for certain features. But this is pretty common with most products in Canada these days!" [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138408) Eri D. Owner > "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306) Dana P. CVOM > "QuickBooks Online can get a bit pricey over time, and some features feel limited unless you upgrade." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7142501) VR Verified Reviewer Owner > "It needs a bit cleaning up, but as you go through the cleaning process you get to understand the categories better and come up with a great organization of all your transactions and..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7118775) BV Brooke V. Accountant > "Had a credit card cancelled and tried updating QB to our new card, it would not accept a new card in their system, they promised it was on their end and they were working on it, nothing..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6520797) VR Verified Reviewer Chief Financial Officer > "What I like most about QB Online is its convenience, user-friendly interface (ease of use for non-accountants, and the various standard reports for analyzing the financial activity and..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6870144) Jennifer H. Service Billing Administrator > "Features move without warning, which disrupts workflows and slows down routine tasks." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137965) JR Jack R. Accounting Specialist > "The reporting feature is especially useful because you can customize and save your own report formats." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7110184) KL Kyle L. President > "Also the tool that pulls over all data from previous software sounds great but it doesn't keep currency conversion which sucks if you need that." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6829888) KH Kathy H. Project Manager > "Financial reports are everything I need and invoicing and payments save me so much time; especially using the automatic payments monthly for multiple clients." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7030094) Soner H. CEO > "Sometimes it can be overwhelming to adjust to a new expense. And the bank connection always disconect after 6 months" [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7097469) AB Anna B. Kinesiologist > "The app is secure and contains all the features I need to do my invoics and my financial reports." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138786) PT Paolo T. CEO > "The program has not allowed me to connect to my bank account for two months and every time I try it tells me that it is under maintenance (I don't know what) until January 2026." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6841098) JM Jae M. Payroll Coordinator and Office Manager > "It allows me to directly send invoices to clients without sending the email myself." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054875) VR Verified Reviewer CAO > "Sometimes the Tasks do not show up and have to refresh the page several times." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7107298) VR Verified Reviewer Accountant > "Quickbooks Online is a very sophisticated tool that has everything you need for a business to be ran and keep clean records." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7085286) TD Thomas D. Owner > "I believe if am paying for a service I should get some control over it and not have to endure your advertising and upselling." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061596) SO Susan O. Office Manager and Assistant > "I like that QuickBooks Online handles payroll well, although you have to make sure the correct pay period is selected if you run payroll a few days after the end of the pay period, which..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6814865) JW Julia W. CFO, accountant, tax preparer > "Overall everything now involves pop up windows and side bars that open up and push the working area of QBO off the side where you can no longer see your data." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308) JR Jack R. Accounting Specialist > "It includes almost all the features you need—reports, invoices, payments, and more." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7110184) JW Julia W. CFO, accountant, tax preparer > "The new invoice layout is slow and cumbersome and has increased the amount of clicks required multiple times over." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308) BG Barbara G. Executive Director > "It's an easy for a small non-profit to manage the business! While we have an external controller that can provide support in a pinch, generally QB makes it easy to manage our books..." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113365) E Eren Ç. Architectural specialist > "sometimes reloading too slow when you try to refresh. when you clocking in and out bells sings loudly." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7133959) FC Francesca C. HR Manager > "Being able to do all my payroll needs, being able to organize all my staff and all their payroll and documentation is very convenient" [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6824773) BR Brooke R. Paralegal > "If you do not update the program regularly you can run into issues but that is the only complaint that I have." [See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124545) [View Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) ## User interface 4.88 (247) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) 4.34 (8,447) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit ACH Payment Processing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important ePayPolicy Top features 23/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/198072/ePayPolicy/#features) QuickBooks Online 19/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/190778/QuickBooks-Online/#features) ### Recognition No recognitions have been awarded to ePayPolicy QuickBooks Online is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support ePayPolicy Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos QuickBooks Online Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ePayPolicy - By ePayPolicy - Located in United States - Founded in 2014 QuickBooks Online - By Intuit - Located in United States - Founded in 1983 ## Popular Comparisons [ePayPolicy](https://www.capterra.com/p/198072/ePayPolicy/)[4.88 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/) $25/month Price $0.29 4.8 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/198072-207944/ePayPolicy-vs-PayPal) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,447)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,639)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $38/month Price $2210/year 4.3 Features 4.4 4.2 Ease of Use 4.3 [View full 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