Capterra Logo
Helping businesses choose better software since 1999

QuickBooks Online vs Paya: Which is a better fit?

Updated on December 8th, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 11,123 reviews from Accounting users.
% Fit
Missing features
Feature ratings
Income & Balance Sheet
4.5
Document Management
NA
Financial Reporting
4.5
Billing & Invoicing
4.4
Bank Reconciliation
4.4
% Fit
Missing features
Feature ratings
Income & Balance Sheet
NA
Document Management
NA
Financial Reporting
NA
Billing & Invoicing
NA
Bank Reconciliation
NA
User satisfaction
4.3
User reviews7,742
Ease of use
4.2
Functionality
4.3
Value for money
4.2
Customer support
4.0
3.8
User reviews16
Ease of use
3.4
Functionality
3.4
Value for money
3.4
Customer support
3.1
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

QuickBooks Online is perfect for small and medium businesses, offering smart tools to manage finances, track expenses & streamline processes. Save 50% off for 3 months!

Small to medium business owners looking to accept payments. Small business owners have a million things to do without having to worry about how to make payments more secure and modern.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-033dd6f9-3e5b-484e-6f33-08dc5a838637
Alex Y
COO
5.0

Speaker 1: My name is Alex. I'm the COO for Made By WiFi. We're a boutique IT firm based out of New York City with under 10 employees. I would rate QuickBooks Online a 5/5. I use QuickBooks Online for bookkeeping, invoice management, accounts receivables, payment processing, as well as the reporting capabilities which are very rich. I like how easy it was to pick up and learn. I've never used QuickBooks before. We were managing our company's finances through Google Sheets prior to QBO. The learning curve was basically a day, we got it all figured out. It's very easy to navigate and it's very easy to find what you need as well as streamline financial operations. Just making it easier to get paid, essentially. I'd like to see more consistent monthly billing from QBO. I feel like our monthly billing increased almost by 50% since we signed up without really getting more features. I'm not sure how quickly or why they raised their prices so aggressively, but they have, and I wish there was just more of a locked-in rate for a period of time that we could have agreed to.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
190778 video thumbnail}
1 Video
251803 video thumbnail}
1 Video
190778
5 screenshots
No screenshots provided by vendor
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Accounts Payable
388
Important

QuickBooks Online

Top Features
32/43
  • Access Controls/Permissions
  • Audit Management
  • Currency Conversion
  • Data Security
  • Document Management
  • Encryption
  • Financial Consolidation & Close Management
  • Multi-Location
  • Reminders
  • Status Tracking
  • Workflow Management
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • API
  • Approval Process Control
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Cash Flow Management
  • Chart of Accounts
  • Compliance Management
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Mobile Access
  • Multi-Currency
  • Payment Processing
  • Payroll Management
  • Project Accounting
  • Purchase Order Management
  • Quotes/Estimates
  • Receipt Management
  • Recurring/Subscription Billing
  • Sales Tax Management
  • Tax Management
  • Third-Party Integrations
See All features
Hide Accounting Software Features -

Paya

1/43
Show Accounting Software Features +
QuickBooks Online
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Paya
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
QuickBooks Online
  • By Intuit
  • Located in United States
  • Founded in 1983
Paya
  • By Paya
  • Located in United States
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: