# Compare Tekmetric vs ARI 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Tekmetric and ARI based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/190952-201737/Tekmetric-vs-ARI

---

# Tekmetric vs ARI Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TekmetricARI2/4 selected

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[4.7 (103)](https://www.capterra.com/p/190952/Tekmetric/reviews/)

[ARI](https://www.capterra.com/p/201737/ARI/)[4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/)

[## Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[4.7 (103)](https://www.capterra.com/p/190952/Tekmetric/reviews/)

Starting Price

$179.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

MS

Based on [103 reviews](#user-reviews)

Positive

96

Neutral

5

Negative

2

[## ARI](https://www.capterra.com/p/201737/ARI/)[4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting Price

$39.99/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

KS

Based on [660 reviews](#user-reviews)

Positive

622

Neutral

30

Negative

8

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## Send this comparison chart to my inbox

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## Summary

* * *

Features in Auto Repair Software

28 / 45

Only Tekmetric

-   API

Best performer

42 / 45

Only ARI

-   Accounting
-   Chat/Messaging
-   Communication Management

User satisfaction

User satisfaction

4.7

User reviews[103](https://www.capterra.com/p/190952/Tekmetric/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.8

User satisfaction

4.6

User reviews[660](https://www.capterra.com/p/201737/ARI/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.7

Customer support

4.6

Price starts from

Price starts from

$179Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$39.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for independent shops and auto repair shop franchises of all sizes, service writers, auto technicians, multi-shop owners, and more, the tool offers invoicing, payments, inventory, and more.

Best for

The tool simplifies business management for car repair shops, mobile mechanics, auto body shops, auto glass shops, truck repair, marine repair, motorcycle repair, and bicycle repair shops.

## User reviews

Pros & cons

MS

Matt S.

ceo

> "Initial communication was responsive and upbeat. After we signed on, follow-up dropped off. When we needed help the most..."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___7042582)

MS

Matt S.

ceo

> "Day-to-day actions (building estimates, updating ROs, juggling parts & labor) take longer than they should."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___7042582)

ZM

Zach M.

Assistant Service Manager

> "I love how everything integrates so seamlessly, especially the parts catalogs."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#SoftwareAdvice___6593121)

SS

Scott S.

Owner

> "If we lose internet connection we are down and then all of our systems are down. "

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___6540832)

CL

COREY L.

owner

> "what i liked most about tekmetric is a place to make estimates and invoices keeps track of sales"

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___6165411)

MS

Matt S.

ceo

> "It’s hard to get new staff comfortable without heavy training."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___7042582)

JS

Joe S.

General Manager

> "Our customers love the Technology and the use of email and text messaging to relay information about the repair,..."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3879037)

BJ

Brantan J.

Shop foreman

> "Partstech integration seemed to have issues all the time"

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___6740402)

JS

Joe S.

General Manager

> "Tekmetric offers a complete shop management system including DVIs, two way texting with customers, online payment..."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3879037)

JS

JARRET S.

OWNER

> "Seems like a small complaint, it cost us hundreds of dollars in mistakes, and they REFUSED to make the bottom line..."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#SoftwareAdvice___6054170)

JS

JARRET S.

OWNER

> "Texting inspections to customers was a great feature."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#SoftwareAdvice___6054170)

JS

JARRET S.

OWNER

> "The main summary report had lots of very important things missing."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#SoftwareAdvice___6054170)

JT

Jimmy T.

President

> "We transitioned to Tekmetric in 2019 from RO Writer, and it has been an incredible improvement in every way."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___4973423)

AK

Andrew K.

General Manager

> "I don't like how there is no date box for State inspections, this piece of information is vital to shops that have state..."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3135320)

SS

Scott S.

Owner

> "Very easy to use, the system in very intuitive."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___6540832)

AK

Andrew K.

General Manager

> "I don't like how invoices are sent via email to customers, they are sent in a shrunk-down version, the customer needs to..."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3135320)

PM

Peter M.

Sales Manager

> "Tekmetric is the easiest software to learn and perform daily tasks"

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___6000567)

CL

COREY L.

owner

> "implementation was not full satisfied"

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___6165411)

JG

Joshua G.

General Manager

> "It has not only accelerated our ability as an inside staff, but the cross-communication between tekmetric and..."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012356)

DT

Darrell T.

Automotive Technician

> "The one downfall I wish we had on this software was able to annotate PDF files along with an actual mobile app. "

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3011838)

JS

Joe S.

General Manager

> "We can easily access previous inspections and work done to guide a customer through the "what is next" process."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3879037)

MV

MARICELA V.

President

> "Lacks MANY MANY basic features, i.e., old employees have to be deleted (losing old employee's address, phone number,..."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___2423586)

JS

JARRET S.

OWNER

> "It was a little better for the owner."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#SoftwareAdvice___6054170)

SM

Stephen M.

owner

> "This software needed to be beta run for a year or at least be willing to fix issues-not Phone friendly-"

[See full review](https://www.capterra.com/p/190952/Tekmetric/#SoftwareAdvice___3287091)

CS

Chuck S.

Owner

> "Inventory management is super helpful and integrated with parts ordering."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3934551)

G. Frank M.

Owner

> "You don't like having to bounce around and verify labor times."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3035859)

G. Frank M.

Owner

> "What I like most about the sofware is the ability to implement detail inspections with video inspections. "

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3035859)

TD

Thomas D.

Tech

> "It's just miserable, worst program that I have ever used in my Mechanic / Technician Career"

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___4760858)

JS

Joe S.

General Manager

> "This technology has set us apart from other service centers in our market."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3879037)

LC

LIONEL C.

PRESIDENT

> "All my parts suppliers do not integrate properly"

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3011842)

DT

Darrell T.

Automotive Technician

> "I love being able to create our own inspections and being able to load PDFs and photos of ease"

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3011838)

RB

Rickey B.

Owner

> "We were struggling to keep everything organized, filed and billed. "

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012213)

MB

Montey B.

Franchisee

> "Many options available that can be utilized to ensure your business if running efficiently and effectively."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012371)

ML

MATTHEW L.

SERVICE MANAGER

> "NO0T REQUIRE CONSTANT UPDATES LIKE RO WRITER"

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3011958)

KK

Kathy K.

Owner

> "Having the vehicle details, fluids,filters,etc. on the right-side menu is the BEST!"

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3011968)

MM

Michael M.

owner

> "Running with the big systems for 30 years left me out of the loop of some modern technology."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012486)

JG

Joshua G.

General Manager

> "Every system of course has room for growth, but quite honestly for any negatives that could arise, the positives would..."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012356)

TW

Tracy W.

Service Manager

> "The reporting process is a bit of an issue. "

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012242)

Russ K.

Owner

> "TekMetric offers most everything we need but is responsive to requested improvements and upgrades. "

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012528)

RJ

Randy J.

owner

> "the only down side is the invoice entry, to return a part is a long process, wish there was a shorter wat to do this."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___2262384)

EK

Elijah K.

Owner

> "My entire team now uses the software and relies on it for information sharing."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3011979)

G. Frank M.

Owner

> "What I liked least was it was difficult to learn and didn't seem intuitive enough. "

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3035859)

MU

Michael U.

ceo

> "had some issues switching from ro writer to tekmetrics but team was very helpful and the issues were taken care of."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012196)

EM

Evan M.

owner

> "labor guide is not accurate at all, sometimes off by over 70 %"

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___2514764)

JG

Joshua G.

General Manager

> "We are more than satisfied with how tekmetric has worked for us, and the continual updates keep getting better."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3012356)

MV

MARICELA V.

President

> "Cannot post a credit for a customer."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___2423586)

JS

Joseph S.

Service Advisor

> "The software runs quickly and they have great online help and IT support."

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___3011034)

SK

Stephen K.

Founder and President

> "Ease of use, lack of intuitive and adaptation to our workflow"

[See full review](https://www.capterra.com/p/190952/Tekmetric/#Capterra___2706976)

[View Reviews](https://www.capterra.com/p/190952/Tekmetric/reviews/)

KS

Kevin S.

Founder

> "I liked the ability to have a all in one crm and shop work flow type of system, allowing both customer and I to have repair statuses, information of the..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140704)

GY

Gustavo Y.

Owner

> "That it doesn’t provide repair guides and that it doesn’t have automatic messages sent to customers for reminders of payments and other critical topics"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140786)

GP

Geoffrey P.

Owner

> "ARI has inspection sheets, The best AI labor guide I have used, reports to show me what my business is doing, and sends my customers service reminders."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141285)

SP

Stephen P.

Owner

> "Some of the functions with the integration with Quickbooks do not work such as bulk syncing with the customer invoices."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141216)

DE

Dustin E.

Owner Technician

> "Workflow Management: Streamlines the daily grind by making it easy to convert estimates to invoices and manage appointments, which helps reduce..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140245)

CN

Chris N.

owner

> "One downside I’ve noticed with ARI Automotive Repair Software is the inconsistency in labor times and pricing within the system."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7143074)

TH

Tyler H.

CEO

> "While ARI is designed as a general mechanical shop management tool rather than an ADAS-specific platform, its flexibility allowed me to easily adapt it to..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141139)

CS

Charles S.

Owner

> "there is one main approvement i think they should make and that is a lot of industries uses square and they do offer it for online purchases but should..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7013002)

CB

Charly B.

Manager

> "I like that I can integrate parts suppliers with parts tech through the app and place my order through my parts supplier to go pick it up."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7143353)

TS

Tyler S.

Automotive Technician

> "Before using it, a lot of time was wasted jumping between different systems or manually keeping track of customer information and repair history."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140692)

DE

Dustin E.

Owner Technician

> "Repair Status: Provides clear visibility into the lifecycle of every project, ensuring that no task falls through the cracks and client communication..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140245)

JH

Joey H.

Technician

> "Too much cluttler on the scheduling page and the sensitivity and the tolerance for pushing buttons on the screen"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7096981)

SG

Sandra G.

President

> "it has helped improve workflow management in our shop by keeping things organized, saving time, and making daily operations run smoother."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140311)

JW

Julia W.

Office Manager

> "My only complaint is that I have to add a year to be able to save a vehicle/hull's information to a customer; sometimes with certain boats & the work that..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6342564)

EC

Ethan C.

Owner and Operator

> "The professional look of the invoices has also help to grow my business from a guy who can fix stuff to That Technician who can fix anything."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7116955)

DE

Dustin E.

Owner Technician

> "Bugs and Issues: The most significant drawback is the current state of template management."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140245)

CN

Chris N.

owner

> "What I like most is how straightforward everything is—building estimates, converting them into invoices, and keeping track of jobs all in one place..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7143074)

CM

Christopher M.

Owner Operator

> "I am not able to link Identifix with the program nor my scan tool for dtc data straight to the repair order."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6772962)

DE

Dustin E.

Owner Technician

> "Value for Money: Offers a high-end feature set at a fraction of the cost of enterprise-level software, making it an excellent investment for independent..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140245)

BS

Bryan S.

Owner

> "It cost A lot to hook it up for labor and it cost to send any remember for oil."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140319)

TS

Tyler S.

Automotive Technician

> "The workflow is clean and easy to use, which makes creating estimates, invoices, repair orders, and customer communication fast and professional."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140692)

DW

DOUGLAS W.

Boss man Doug

> "It appears that some of the labor times are slightly inaccurate."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140881)

TS

Thomas S.

Owner

> "Ease of management, the vehicle information, the statuses on each work order, and the amount you get for the money spent, and the fact i havent found any..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140406)

JD

Jessie D.

Office Manager

> "Emailing feature has had some hiccups with customers. "

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140308)

JW

John W.

Owner

> "I like being able to have reminders on maintanance schedules since my customers rely on me to keep them on track."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141100)

Jeffrey R.

Owner

> "I used it primarily as a mobile mechanic and the phone interface leaves a lot to be desired."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6854740)

CN

Chris N.

owner

> "The estimating and invoicing process is quick, clean, and easy to understand, which helps me stay organized and get customers taken care of faster."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7143074)

JO

Joell O.

Owner

> "I am unsure why it populates multiple accounts for each employee and I can not get down the accounting feature but we do not require them for what we need"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6772085)

CL

Chase L.

Operations

> "Starting out, we went thru 3 different software shop management systems , this one bye far is much easier and more advanced, the dvi is great feature we..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7011727)

VR

Verified Reviewer

Ceo

> "When it was buggy and kept on glitching but since the upgrade there isn't a single word I can speak bad on it"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6859454)

RR

Ramon R.

Owner, Mechanic

> "This software also helps in organizing customer information, service histories, and parts inventory, making it easier to track and manage every aspect of..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6342740)

JK

Johnn K.

Owner

> "From time to time when creating job cards or inputting customer information, the system will not save the information the first go around."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6642558)

JW

Julia W.

Office Manager

> "I really enjoy how the Job Cards are set up so I can select a customer & then select whichever vehicle is in for work at the time then add parts & labor..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6342564)

ER

Eli R.

Manager

> "Also, cant sort invoices by taxable and tax exempt."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7010839)

RR

Ramon R.

Owner, Mechanic

> "Automotive repair invoicing software offers several advantages that enhance efficiency and accuracy in managing a repair shop's financial transactions."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6342740)

ZC

Zan C.

owner

> "However the scheduler is confusing because you cant assign tasks to different technicians or change the color for appointments so it is very difficult to..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6342851)

SP

Stephen P.

Owner

> "I like the integrations with most of the major third-party applications like Partstech and Quickbooks."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141216)

EC

Eric C.

CEO

> "There is no way that I have seen to get the AI to correct the guides."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141211)

TS

Thomas S.

Owner

> "I was skeptical going into it especially the fact that its almost a qaurter of what all the other softwares are but was blown away by how easy it is to..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140406)

DM

Dario M.

repair

> "I hate that when I save anything on the work order it takes me to group view when I'm in Table mode, I hate that, wish they worked with clover payment..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6774246)

RG

Renee G.

Crew

> "Its great value for money, ability to increase productivity, customer service improved, makes it an excellent investment for any auto repair shop wanting..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6772300)

DB

Derek B.

Owner operator

> "The only problem I have with the program was trying to figure out all the functions."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141916)

TS

Tyler S.

Automotive Technician

> "One of the biggest strengths is that it feels built for real world shop workflow instead of being overly complicated."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140692)

RG

Renee G.

Crew

> "On the downside, a few of the more advanced features may take some getting used to, particularly for smaller shops migrating from paper records or more..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6772300)

JW

James W.

Owner

> "The fact that there is an app and there is seamless integration across all devices as well as web based computer access, make it perfect to manage your..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6345636)

JB

Jeff B.

President

> "Template can not easily be changed."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140533)

CB

Charly B.

Manager

> "Besides and accurate estimate quotes I've enjoyed using it and look forward to all the improving features that you guys are implementing and near future..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7143353)

CW

Chris W.

Owner

> "Not fully customizable and the invoices (for me or my clients) are not detailed enough."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6346385)

DP

David P.

Owner

> "Ease of creating RO using license toget information and being able to work on the phone through text make it very user friendly"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7146254)

JS

Jesse S.

Owner

> "My labor guides bug out after each payment and not all cars I work on are in system"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6636807)

DS

Demond S.

Manager and Owner

> "Once setup I really enjoyed the workflow it made keeping up with jobs a lot easier and delivers professional look for customers l."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140312)

NS

Nick S.

Owner

> "I would like to see a more streamlined website. When trying to navigate the website, it throws the screen all over the place."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6648579)

AL

Adam L.

Owner

> "Helps with writing job cards and intergrations are very helpful."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140419)

JS

Jamie S.

Owner

> "The job cards are a bit difficult to understand and work, causing us to use invoices and estimates only. If we SMS a customer on the system itself then we..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___4937908)

SC

Steven C.

Owner

> "The book your own appointment link has been a great resource for getting new jobs from our online advertising."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141893)

CM

Charles M.

Owner

> "The email invoice option is dated and doesn’t work properly."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6639213)

GB

Gabriel B.

Owner Operator

> "I really like the option for customers to sign R/O’s on their own devices."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7143017)

TE

Tarik E.

Operations Manager

> "Invoice templates are not as customisable as they should be"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6328528)

BS

Bryan S.

Owner

> "I like it is easy to have all my reports I. One area and that the invoice the customer can pay anywher"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140319)

FS

Felipe S.

owner

> "not being able to drag and rearrange job cards"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6342834)

RL

Robert L.

Owner

> "Quick access and custom invoicing that the Coustomers love"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140396)

JO

Joell O.

Owner

> "WONDERFUL, finding an invoicing and client management system that is cost effective is very hard."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6772085)

TW

Tyler W.

Owner

> "The system does take some getting used too but then again what system doesn't, the part I like the most is the ease of seeing what's been paid and what..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6346997)

ER

Eduardo R.

Mechanic

> "I never got the Obd reader to work on my Apple iPad or android tablet."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6343019)

JW

John W.

Owner

> "I like the ease of use to keep track of my customers vehicles and maintanance reminders."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141100)

NM

Nicholas M.

Owner and operator

> "I don’t like that the customers have to make a profile now to be able to pay through Ari"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6772630)

DS

Demond S.

Manager and Owner

> "Workflow management and customer support were the highlights of software really made everything smooth."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140312)

PB

Pierre B.

Mechanic

> "when transfering the amount of invoice in quickbook, the amount does not transfer correctly since it does not seem to recognize the tax portion."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6135195)

TS

Timothy S.

Owner

> "This app is efficient, hassle free, and provides up to date info on pricing and labor hours."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6854743)

ZC

Zan C.

owner

> "The invoice tempkates became very difficult to edit when they used to be easy."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6342851)

SB

Shane B.

Service Manager

> "We have tried several different software and apps, but ARI is by far the best for the money you spend to function on a daily basis."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140618)

GH

George H.

Auto technician

> "Takes some learning to use the software, also having trouble listing myself as a technician on invoice"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6644159)

CL

Charlie L.

Owner

> "My customers are also very impressed with the invoice layout along with everything else."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140785)

Jacob L.

Owner

> "I haven't used it enough to be able to acknowledge any of the cons I can say that I have tried to do this review now three times and it's not allowing me..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___4857120)

DB

Derek B.

Owner operator

> "The invoices you can make with your logo are very nice also a"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141916)

FC

Frank C.

owner

> "can be a bit glitchy at times and not the easiest to move around in"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6772046)

DB

Derek B.

Owner operator

> "Affordability, it was extremely affordable as I was just getting started. But still has all the features of other programs at a fraction of the cost."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141916)

SB

Scott B.

Owner

> "Sometimes tough to know where to type on the mobile app."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6333996)

TS

Tyler S.

Automotive Technician

> "For the price, I honestly think it delivers more value than many larger and more expensive shop management systems."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140692)

BJ

Barbar J.

Owner

> "Inventory/selection didn't list everything i needed."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6636705)

[View Reviews](https://www.capterra.com/p/201737/ARI/reviews/)

## User interface

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

4.75 (103)

[ARI](https://www.capterra.com/p/201737/ARI/)

4.63 (660)

### Features

Tekmetric

28/45

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Chat/Messaging
-   Communication Management
-   CRM
-   Customer Database
-   Customer History
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Employee Scheduling
-   Estimating
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Job Tracking
-   Labor Cost Reporting
-   Labor Rates
-   Maintenance Scheduling
-   Marketing Management
-   Multi-Location
-   Order Management
-   Parts Management
-   Point of Sale (POS)
-   Prioritization
-   Progress Tracking
-   Purchase Order Management
-   Quotes/Estimates
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Service History
-   Third-Party Integrations
-   Time Tracking
-   User Management
-   Vehicle Information
-   VIN Lookup
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/190952/Tekmetric/#features)

ARI

Top features

42/45

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Chat/Messaging
-   Communication Management
-   CRM
-   Customer Database
-   Customer History
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Employee Scheduling
-   Estimating
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Job Tracking
-   Labor Cost Reporting
-   Labor Rates
-   Maintenance Scheduling
-   Marketing Management
-   Multi-Location
-   Order Management
-   Parts Management
-   Point of Sale (POS)
-   Prioritization
-   Progress Tracking
-   Purchase Order Management
-   Quotes/Estimates
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Service History
-   Third-Party Integrations
-   Time Tracking
-   User Management
-   Vehicle Information
-   VIN Lookup
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/201737/ARI/#features)

### Recognition

No recognitions have been awarded to Tekmetric

ARI is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Auto RepairSoftware (2024) 

### Deployment & support

Tekmetric

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ARI

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Tekmetric

-   By Tekmetric
-   Located in United States
-   Founded in 2015

ARI

-   By uMob
-   Located in United States
-   Founded in 2019

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