# Compare Dialpad vs Mango Voice 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Dialpad and Mango Voice based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/190976-249548/Dialpad-Sell-vs-Mango-Voice --- # Dialpad vs Mango Voice Features and Cost Comparison Last updated June 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DialpadMango Voice2/4 selected [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.2 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) [## Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.2 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting Price $27.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4 Reviews Sentiment Based on [569 reviews](#user-reviews) Positive 465 Neutral 53 Negative 51 [## Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) Starting Price $32.95/month Value-for-Money 4 Functionality 4 Ease of Use 4.2 Customer Service 3.8 Reviews Sentiment TE TE Based on [110 reviews](#user-reviews) Positive 70 Neutral 17 Negative 23 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,094 reviews from business phone systems software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Feature ratings Call Routing 4.0 Mobile Access 3.9 Alerts/Notifications 3.7 Call Logging 4.0 Call Recording 4.3 76%Fit High performer Feature ratings Call Routing 4.2 Mobile Access 3.1 Alerts/Notifications 4.3 Call Logging 4.2 Call Recording 4.4 User satisfaction User satisfaction 4.2 User reviews[569](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.0 User satisfaction 3.7 User reviews[110](https://www.capterra.com/p/249548/Mango-Voice/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 4.0 Customer support 3.8 Price starts from Price starts from $27Per User, Per Month - Free version - Free trial Price starts from $32.95Per User, Per Month - Free version - Free trial Best for Best for Any size sales organization looking to drive rep efficiency and speed up ramp times. Best for Dentist offices, chiropractic offices, hospitality, law offices, financial agencies as well as integrations for PMS or PES companies. ## User reviews Pros & cons JR Jennifer R. Teacher > "It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7156283) SG Skyler G. Quality Manager > "You can only pull meaning full info from one Contact Center (skill / queue) at a time. If you do try to pull data out simultaneously for multiple..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) PA Pauline A. Compliance and Credentialing Support Specialist > "Overall, this software is great as a main communicator with clients, it is AI powered but not too much, our clients does not have any feedbacks about..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7175421) SG Skyler G. Quality Manager > "The export formatting is awful and you can't choose which data you want in your reports or what order you'd like the report to be in." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) Brian B. Business administrator > "It has a set of tools that brings together several tasks in a single platform, automating processes helps reduce workflows and helps us as a team to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6488866) OD Olga D. Pharmacist > "Sometimes it's too slow to start dialing a number and other times it doesn't even try to dial for unknown reasons." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7079261) CD Connie D. Office Manager > "I brought our company into using this SoftWare a few years ago so that we can effectively communicate with our tenants...from maintenance requests, to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6774112) NF Nathan F. Owner > "SMS stopped working because I didn't click the button that said auto-recharge (why not advise this)?" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___7086872) JC James C. Customer Success Manager > "I enjoying having a service that integrates both text and voice into a single app, allowing me to communicate in two different manners." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6698833) KC Katherine C. CFO > "Issues with dropped calls were attributed to our tech/browser despite being told that our tech was appropriate for use with the tool." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7004986) AS Alex S. Founder > "We also lave the recording and transcribing feature." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7169328) NF Nathan F. Owner > "Issues with getting my account set up correctly to begin with." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___7086872) RS Rebecca S. Business Consultant > "The desktop app is just tricky. If they could resolve the issues of not being able to open on my computer so that I am not constantly on my phone, I..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6874673) MB Matt B. IT Project Management > "Dialpad application will some times freeze up requiring you to manually close the application and restart it to resolve the issue." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6820541) SG Skyler G. Quality Manager > "Dialpad has a simple UI system and is not overly complex." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) AL Ariel L. Director of customer support and success > "I would say I would prefer dial pad over that phone system, but there are still many limitations with this phone system related to integration with..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6827682) SG Skyler G. Quality Manager > "The transcription is better than I have seen in many VOIP softwares." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) EL Elisabeth L. Co-founder > "When we got down to actually buying, these super slick sellers suddenly didn't understand our company and the prices they gave us were completely..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6565471) ID Isaac D. Operations Supervisor > "I liked that Dialpad makes communication simple, with clear call quality and easy integration with other tools." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6879571) SG Skyler G. Quality Manager > "Helpful at times but doesn't do well with nuance." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) Brian B. Business administrator > "It helps to have a joint performance with the entire work team and with the help of artificial intelligence all processes are faster and easier to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6488866) SG Skyler G. Quality Manager > "Their AI helpdesk is highly robotic." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) Mary Ellen E. Agent > "The best part of Dialpad is its ease of use, clear audio, and dependable performance during daily work calls." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7066101) SM Shauna M. Project Coordinator > "I was quoted $540, but they did not give me any indication that they would add nearly 40% to my monthly fee in taxes and fees, making it actually $750." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6623266) MB Mac B. IM > "Dialpad excels at delivering a consumer-friendly, all-in-one cloud communications platform." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6867466) AL Ariel L. Director of customer support and success > "My overall experience with dial pad is neither negative or positive. If I had to consider the phone system, we were using prior to migrating to dial..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6827682) BC Billie C. Marketing Coordinator > "How the software provides accurate transcripts of meetings in real which is a valuable asset." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6459585) JN James N. DIRECTOR > "They then proceeded to tell me the issue was because I didn't correctly check a box on their online portal. But guess what it was checked and I had..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6576052) DL Daniel L. Director, IT > "It is cutting-edge communication platform that combines user-friendly design, cloud-based accessibility, and advanced features to deliver a seamless..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6167581) SR Sheila R. Director of Operations > "Our law firm, which relies on fully functioning phone service, can no longer afford to continue trying to resolve these issues." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6785924) HB Holly B. Resolution specialists > "Everything was synchronized in one platform and easy to click on." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7087593) MB Mac B. IM > "Doesn't integrate with all the tools we use." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6867466) JJ Jimi J. Sales Manager > "Solid dialer with good tools for sales management but there are lower cost options that also do the same thing." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6804817) BC Billie C. Marketing Coordinator > "Setting up the system is complicated and customer service does not respond in a timely manner" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6459585) KC Katherine C. CFO > "We use this for our entire team & most team members use it on a daily basis." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7004986) DR Derek R. CMO > "Customer service is very slow and do not remedy problems, they just send you in circles." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6810316) JC James C. Customer Success Manager > "The AI Transcript is very useful, and it helps me recall points of the conversation. " [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6698833) SR Sheila R. Director of Operations > "For nearly 12 weeks now, we have experienced numerous technical issues with our phone service." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6785924) RC Rachel C. Customer Support Lead > "Within the tool, it is so easy to search for previous contacts and at a glance see all interactions we have ever had with specific contacts. As I..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6367648) JS Joshua S. VP Global Sales > "The onboarding was terrible, months delayed (despite paying from the date of the contract being signed) and very little correspondence due to Dialpad..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5034150) Kalina B. Freelance and Human resources > "Best functions in Dialpad I love would be alerts/notications, accepting and placing calls, and messaging." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6327817) KP Kevin P. CEO > "This lack of ownership is frustrating and undermines the overall customer experience." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6794574) RD Regan D. Customer Care Manager > "For our business VoIP needs, Dialpad is and has always been awesome." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6773996) CQ Carrie Q. Owner > "They were still building it out, which they billed us an extra $1,000 and took another 2 months before they had the chat bot ready for us to even look..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6221297) VR Verified Reviewer Director of Patient Experience > "Overall, I'm highly satisfied that even if I am not in the country, I can receive and make calls using a reliable phone number created by dialpad for..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6085936) MF Matt F. COO > "It's almost like every user has to manage their own callback queue, but person A doesn't get notified that person B has already called them back and..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___4963997) PS Prateek S. CEO > "Dialpad's interface is user-friendly, and their call quality is generally reliable." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6539798) Isaac J. CEO > "I requested cancellation (which they force you to do through customer service) and was shocked to find they didn't process it. Upon contacting them..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#GetApp___6148308) DF David F. CSM > "Dialpad does everything we need to do, especially from an outbound sales perspective and call recordings." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4966592) SP Stuart P. Owner > "Now it fails at least 90% of the time. And for a company that claims to have great AI, when you call for customer service you have to identify..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293) Noime T. Customer Success Manager > "I also like that you are able to record your call and even if you forget to record the call, it can automatically translate your call into a written..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3888796) AP Alex P. Owner > "After adding users and then attempting to remove them just three days later, I was informed that I am now obligated to pay for the additional..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6348440) DKS Denese Kyle S. Executive Assistant > "I also love that we are able to receive data/analytics report from Dialpad on my email and we see who are our top agents and we also have an option to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4527307) SM Shauna M. Project Coordinator > "They misrepresent available features." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6623266) KM Karly M. Compliance Consultant > "I think I can speak for both myself and my team when I say Dialpad was an excellent addition to our tools we use everyday to be productive and..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6234641) RR Ryan R. Owner > "Lack of integrations." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) KP Karan P. Business Development Representative > "The tool enables us to better connect with the prospects we are having a conversation with, and the nudges presented to us while having the..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4148446) Robert B. CEO > "This was not advertised. When I ported my existing 1-800 number over to them, they would not allow me to receive incoming calls until I purchased..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4753876) JM Juan M. Operations Supervisor > "It's a great app for calls and multi calls, also works as chat." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6087465) PD Paul D. Director of Telecommunications > "You can call it not researching the product fully. " [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6610571) KM Karly M. Compliance Consultant > "The AI technology paired with the user friendly designed and functions make my life so much easier." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6234641) DR Derek R. CMO > "Refund has not been given." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6810316) VR Verified Reviewer Facilities Specialist > "The setup was quick and easy." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6820612) CQ Carrie Q. Owner > "We tried sending faxes for several weeks and then realized none were going through. When we reached out to Dialpad they said "oh yeah, that's a known..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6221297) SP Stuart P. Owner > "It 'seemed' like an affordable option for call recording." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293) AR Adrian R. Operations Manager > "We have reduced our sales team and they have been completely inflexible with the terms of the contract, even if we suggested exchanging the call..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4237725) MR Mike R. Staffing Lead > "I love the simplicity and ease of use that makes using Dialpad easier than using a normal landline office phone." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6023364) RR Ryan R. Owner > "Poor call quality." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) TG Tom G. Managing Director > "Users generally find it user-friendly with reliable call quality and integrations." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___5037765) TG Tom G. Managing Director > "Customer service was unresponsive, lacked follow-through, and the procedures for cancellation were unnecessarily complicated." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___5037765) DKS Denese Kyle S. Executive Assistant > "As someone whose english is not her first language, I really appreciate the live transcription and option to replay/review call for recording and..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4527307) Isaac J. CEO > "Outside of that I stopped using the service quite quickly, but they never honored my cancellation request and took hundreds of dollars from me." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#GetApp___6148308) GL Graham L. Director > "Interface is slick compared to the previous product we used" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6174043) RR Ryan R. Owner > "Predatory financial practices." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) Rick K. Owner > "Love the mobile app and the ability to make and receive calls over cellular and WiFi." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3665710) SP Stuart P. Owner > "In other words, our price isn't really our price because that isn't enough to cover costs, so we will add on a fee. " [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293) MB Michael B. Founder > "I liked the voicemail transcription." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6159520) GL Graham L. Director > "Now our business isnt as big and we're trying to reduce licenses back down to 20 and they continue to charge for 50 - I genuinely thought this was a..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6174043) JA Jennifer A. Designer > "way calling, transferring of calls, and getting scripted messages while away from the office allows me to be out and about doing business without..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3474650) AP Alex P. Owner > "The customer service is abysmal; they have no real interest in resolving issues or providing genuine assistance." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6348440) [View Reviews](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) TE Taya E. Medical Assistant > "Their staff is very helpful in providing step-by-step instructions to manage tasks within Mango Voice." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142) GO Gwen O. Amin Manager > "The app doesn’t work well and regularly signs you out which leaves you unable to answer calls when they come in" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___7164132) TE Taya E. Medical Assistant > "I like that you can easily access call logs and get customer support." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142) NT Nicki T. OWNER > "I do not know how they perform their audit but it was done incorrectly." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6449931) RC Rebeca C. Front Desk Representative > "It allows me to keep in touch with clients/patients very easily." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282) EE Erika E. Front desk > "There are times that the phone just does not want to work absolutely nothing different just all of a sudden..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547) MB Matt B. IT Project Management > "What i like about Mango Voice is the team is willing to work with you to solve issues." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6820549) AT Allie T. Director of Operations > "There have been several days of issues of phones not working, calls getting dropped, not being able to answer a..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802) RC Rebeca C. Front Desk Representative > "Mango it's an easy access app." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282) BS Barbara S. Office Manager > "Our business relies heavily on incoming and outgoing calls and having that not working cripples a large portion..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498740) TL Tiffany L. Office Manager > "The best thing about Mango Voice is that you can listen to past phone calls to verify information and that we..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093) KH Kelsey H. Accounts Receivable > "When making changes on the admin side for extensions etc, it seems complicated, I always miss a step and have..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624) NG Nicole G. COO > "The cloud-based soft-phone allows us access to our system from anywhere, so we can call patients from OUR..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661) VS Venkatesh S. CEO > "The number porting was incomplete when I was told it was but then it had not been and both my offices was..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498653) LM Lori M. Office Mgr > "There are so many features, a few of which integrate into our Open Dental software and our Flex application we..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491104) RB Roger B. Owner/dentist > "I cannot know how many patients I've lost due to the system being down, nor can I know how many patients I..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489066) CD Chelsea D. Front Office Manager > "Mango Voice has streamlined our practice and brought it up-to-date with VoIP services that integrate well with..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073) SW Sean W. Doctor > "We have experienced two weeks in a row where we can't access our lines and phone calls, and they have no answer..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498654) JV Jenny V. Office Manager > "I like that I have the ability to listen to a voicemail from my email since the mobile app does not let you do..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045) JP Jonathan P. Patient Care Coordinator > "Sometimes the phone audio quality from both the caller and receiver isn't able to hear one or the other." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) JP Jonathan P. Patient Care Coordinator > "I like being able to use my cell phone when I'm out of the office and still be able to contact patients." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) JP Jonathan P. Patient Care Coordinator > "The app on my phone sometimes shows up with a blank white screen whenever I try to make calls." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) NG Nicole G. COO > "The price point was much better than our previous VOIP telephone provider with much better software and..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661) KC Kyle C. Owner > "Even if it is cheaper, their constant outages and time your team will spend on the phone w support are worth..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692) JH Jake H. CEO > "I love that we can record our calls to train our team on what they are doing well and what can be improved." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499812) JV Jenny V. Office Manager > "I use the android version and it is inconsistent on working while trying to call people from the office number." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045) DM Daryl M. president- moss chiropractic > "I didn't know there were so many more options to help manage calls and messaging. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489093) JO Jenell O. Office Manager > "The integration with our software doesn't work as well as we wanted it to but that's not all on Mango, it's..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130) PP Pattee P. Office manager > "My patients love being able to text me and it's a much quicker response time than email." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489100) AT Allie T. Director of Operations > "We run a dental practice and for pts not be able to call us or even us call them back is extremely frustrating." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802) JJ Jennie J. Front Office > "I also like the feature of being able to see how is calling the office" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489092) MO Melissa O. Office Manager > "This is a problem because we are a busy dental office and it makes us seem unreliable to our patients." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498685) JO Jenell O. Office Manager > "I was able to let them know what I wanted and they made it happen within the programs scope." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130) MB Michelle B. Dds/owner > "I was frustrated when the phones were down and we couldn’t reach anybody to teach us how to move our service to..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488984) HB Holly B. Office Manager > "Overall it has been a great experience- so nice to have calls go to voicemail instead of having to place 1st..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498636) AL Amy L. Office Manager > "Phones, systems, customer service, billing, app, you name it, it does not work like it should. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490069) EE Erika E. Front desk > "How easy it is to use.." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547) KS Kim S. Office Manager > "We recently have ha many issues with dropped calls, lines down or east coast issues.." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498614) DW Dawn W. Office Manager > "I can also change or update the settings easily online as well, very." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097) JC Jon C. Dentist > "Unfortunately, the team at Mango was unable to port my numbers over from my previous provider. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499946) BD Benjamin D. Associate > "The phones work for calls, but are otherwise only OK." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489236) JR Janine R. Office Manager > "It is really difficult to use the app or even the soft phone, making it almost impossible to work from home." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498996) NL Nicole L. Schedule Coordinator > "I like that all calls are recorded and you can go back and listen." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489035) BB Blair B. Practice Administrator > "For a medical office to be without phone service for HOURS and have no one to speak with about it is..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498708) CD Chelsea D. Front Office Manager > "Overall, we have had a positive experience with Mango Voice since implementation. Although there has been kinks..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073) CM Christina M. Office Manager > "The phones are constantly "down" - or the phones work but voicemail is not available." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489536) KC Kyle C. Owner > "I like their text feature when it works." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692) PP Parth P. Dentist > "Overall been a happy customer but definitely need to work out the kinks where it goes down once or twice a year..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013) DP Dustin P. Office Manager > "VOIP is a cheaper alternative and is easy to manage once you learn the interface." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498662) MM Mary M. Office Manager > "The amount of times the service is interrupted and is down." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500221) BG Bhumija G. Dentist > "Caller id is a useful feature ." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498669) BP Bradford P. Owner > "Seems like we get dropped calls and have had multiple several hour long outages." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499833) DC Diana C. Office Manager > "Mango is easy to call or chat with and the service and resolutions are quick. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129) JM Jodie M. Owner/Doctor > "Can be a bit challenging to figure out some of the features which leads to them not being utilized" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489055) JP Jonathan P. Patient Care Coordinator > "I do think that it's easy to use on my cell phone when I work remotely." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) MW Marc W. Owner > "Call lag, static, dropped calls frequently" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498616) DC Diana C. Office Manager > "Minimal issues and great resolution." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129) KC Kyle C. Owner > "Now, about every 4-6 weeks there is an outage where their services do not work." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692) BD Brian D. Pediatric Dentist > "Easy to use app and like the ability to choose my own numbers" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247) ES Ellis S. Owner > "Most of the time, we don't even notice any change. When we do notice the changes, it is frustrating." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488998) TL Tiffany L. Office Manager > "It is also very convenient that we can also fax using this software!" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093) SC Scott C. Owner > "Once again the only gripe is the web app and the texting that are terrible." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499017) AL Arnel L. dentist > "Porting was easy and staff can use it right away without much training." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489531) AB Abishek B. Owner > "Wait times with customer service are ridiculously long." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498771) JB Jessica B. Purchasing > "Mango has great customer service and is always there quickly to help." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498668) PP Parth P. Dentist > "When phone systems go down and we lose business" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013) JE Jay E. VP > "Pretty consistent most of the time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499058) OL Olivia L. Admin Assistant > "Phone lines get are off and there is no time given of it being resolved." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3514095) RL Richard L. Office Manager / IT Administrator > "It's stable most of the time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489047) JP Jonathan P. Patient Care Coordinator > "I have to keep signing in and go through that whole process and it does waste time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) JH Justin H. Dentist > "Easy to implement, I like the new text option" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490445) RV Rose V. Guest Relations Manager > "In Canada, the Mango Voice app is not available." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3492086) DW Dawn W. Office Manager > "Very pleased, as a matter of fact, I have told several other offices about Mango Voice." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097) SW Sandra W. Office Manager > "The previous questions make me aware we may not be using our service to its full potential." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500528) VR Verified Reviewer dentist > "integrations works great." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500682) BD Brian D. Pediatric Dentist > "It is hard to determine how to setup your own voicemail" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247) JP Jonathan P. Patient Care Coordinator > "The app is very easy to navigate and it gets the job done." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) TH Tariq H. DENTIST > "it gets more pricey if you add users." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490147) KH Kelsey H. Accounts Receivable > "Customer Service is great and always super helpful!" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624) JP Jonathan P. Patient Care Coordinator > "However, the repetition of signing in does waste a lot of time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) [View Reviews](https://www.capterra.com/p/249548/Mango-Voice/reviews/) ## User interface 4.18 (569) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/) 3.69 (110) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Dialpad Top features 34/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/190976/Dialpad-Sell/#features) Mango Voice 30/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/249548/Mango-Voice/#features) ### Recognition No recognitions have been awarded to Dialpad Mango Voice is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Dialpad Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Mango Voice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Dialpad - By Dialpad - Located in United States - Founded in 2011 Mango Voice - By Mango Voice - Located in United States - Founded in ## Popular Comparisons [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) $27/month Price $29/month 4.2 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-190976/RingOver-vs-Dialpad-Sell) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) $32.95/month Price $29/month 4.0 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-249548/RingOver-vs-Mango-Voice) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (347)](https://www.capterra.com/p/208208/800-com/reviews/) $27/month Price $149/month 4.2 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/190976-208208/Dialpad-Sell-vs-800-com) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $32.95/month Price $30/month 4.0 Features 4.3 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/242188-249548/RingCentral-MVP-vs-Mango-Voice) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $27/month Price $25/month 4.2 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-190976/Nextiva-vs-Dialpad-Sell) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) vs [Aircall](https://www.capterra.com/p/184709/Aircall/)[4.23 (462)](https://www.capterra.com/p/184709/Aircall/reviews/) $32.95/month Price $40/month 4.0 Features 4.1 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/184709-249548/Aircall-vs-Mango-Voice) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (467)](https://www.capterra.com/p/158704/3CX/reviews/) $27/month Price $350/year 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-190976/3CX-vs-Dialpad-Sell) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (467)](https://www.capterra.com/p/158704/3CX/reviews/) $32.95/month Price $350/year 4.0 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-249548/3CX-vs-Mango-Voice) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $27/month Price $30/month 4.2 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/190976-242188/Dialpad-Sell-vs-RingCentral-MVP) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) vs [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.39 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) $32.95/month Price $0.0079 4.0 Features 4.5 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/180158-249548/Twilio-Communications-Platform-vs-Mango-Voice) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) $27/month Price $29/month 4.2 Features 4.1 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-190976/JustCall-vs-Dialpad-Sell) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) vs [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (669)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/) $32.95/month Price Contact vendor for pricing 4.0 Features 4.5 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163604-249548/GoTo-Connect-vs-Mango-Voice)