# Compare SurveyHero vs Microsoft Forms 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SurveyHero and Microsoft Forms based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/191055-246649/SurveyHero-vs-Microsoft-Forms

---

# SurveyHero vs Microsoft Forms Features and Cost Comparison

Last updated March 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SurveyHeroMicrosoft Forms2/4 selected

[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.7 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.6 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

[## SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.7 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.8

Customer Service

4.5

Reviews Sentiment

BL

Based on [206 reviews](#user-reviews)

Positive

204

Neutral

2

Negative

0

[## Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.6 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [320 reviews](#user-reviews)

Positive

305

Neutral

14

Negative

1

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

### Quizell

5.0 (20)

* * *

Starting Price

$15.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

100%

of reviewers  
rated it above 4 stars

* * *

### SurveyJS

4.9 (24)

* * *

Starting Price

€499.00

Other,One Time

Free Trial

Free Version

* * *

User rating

100%

of reviewers  
rated it above 4 stars

* * *

### Constant Contact

4.3 (2,911)

* * *

Starting Price

$12.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

86%

of reviewers  
rated it above 4 stars

* * *

### FormAssembly

4.5 (97)

* * *

Starting Price

$59.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 8,721 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

NA

Survey Builder

4.6

Data Security

NA

Anonymous Feedback

NA

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

NA

Survey Builder

4.6

Data Security

NA

Anonymous Feedback

NA

User satisfaction

User satisfaction

4.7

User reviews[206](https://www.capterra.com/p/191055/SurveyHero/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.3

Customer support

4.5

User satisfaction

4.6

User reviews[320](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Ease of use

4.7

Functionality

4.3

Value for money

4.6

Customer support

4.3

Price starts from

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

HR, Students, Marketing, Event Managers, Social Influencers or any other professional who requires quick and easy feedback from their customers, employees or user base.

Best for

Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses.

## User reviews

Pros & cons

VR

Verified Reviewer

Student

> "The conditional logic features are particularly powerful, allowing for highly personalized and dynamic question paths..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128)

Divyam B.

Student

> "Some of the advanced data export options (like exporting directly to SPSS or Excel with advanced filters) are locked..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7052075)

BR

Brooke R.

Director

> "SurveyHero allows users to adjust colors, themes, and layouts so surveys can match branding or look more visually..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7110432)

VR

Verified Reviewer

Student

> "The primary drawback is the pricing structure, which can feel steep compared to some key competitors, especially for..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128)

AQ

Alissa Q.

\-

> "The app has helped me efficiently design surveys for academic research and collect responses seamlessly."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7081197)

RD

Rhonda D.

Staff Technician MFG Engineering

> "The graphs generated for my data had odd labels for x and y axis with no way to change them."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7096384)

SB

Sercan B.

ka

> "The ability to upload images directly into questions is extremely useful, especially for academic projects where..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7058308)

NG

Nicole G.

Trainee

> "It wasn't easy to find the settings on how the data will be collected in terms of - is it anonymos or not and I wanted to..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7030728)

AQ

Alissa Q.

\-

> "The interface is clean, intuitive, and allows me to create professional surveys quickly."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7081197)

AV

Aku V.

Associate professor

> "Implementation of survey-level randomization (for example, for experimental studies) is a bit clunky."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6871234)

Divyam B.

Student

> "It’s perfect for simple surveys, though you might hit a ceiling if you need highly complex logic or custom branding."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7052075)

CS

Chloe S.

Student Radiographer

> "SurveyHero has limited customization options for free users, which can restrict design flexibility."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6590442)

VR

Verified Reviewer

Masters Computer Science

> "The free student access is precious for academic research purposes, and the platform's reliability in handling detailed..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6587899)

RG

Raquel G.

Student

> "So I needed to upgrade it which as a student can be a bit costly, especially because there is no option to pay monthly..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6266268)

AC

Arbi C.

Student

> "It provides a seamless experience for creating, customizing, and distributing surveys, which is essential for my research..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6587763)

NC

Nicholas C.

Assistant Coach

> "The only thing that I didn't like was that it was not super clear to me what level of subscription I was signing up for..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6511902)

SB

Sercan B.

ka

> "The fact that it is free for students is also a huge advantage, since it supports research and education without extra..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7058308)

KK

Kristi K.

Deputy Principal

> "I am now unable to collect data on closed surveys without paying $35 a month."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6276981)

VR

Verified Reviewer

RA

> "Building, translating, and distributing surveys felt smooth, and the platform offered everything I needed without..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7055129)

JM

James M.

Head of Talent and Development

> "Expiration of surveys on basic plan, unable to get previous results, etc"

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6671829)

VR

Verified Reviewer

Student

> "This allows me to focus on crafting the right questions rather than fighting with the software."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128)

AM

Alex M.

Manufacturing Engineer

> "There is no way to export the data with the basic version."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6445965)

TP

Tara P.

CTAE Director

> "I was able to use the free version to accommodate my needs for a regional meeting survey."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7093957)

NR

Nicole R.

Admin Service Manager

> "You can't review responses with the basic account after 30 days."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6549348)

NH

Niklas H.

digital konceptdeveloper

> "you have a lot of options for survey implementations that can make the survey really good."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7054358)

FD

Frederico D.

Master's Student

> "Freemium is too limited (10 questions amount to nothing, honestly)"

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6566835)

AT

Asil T.

Student

> "User friendly and easy to use and I can create surveys with my student account for absolutely free which is very..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7039615)

MW

Mary W.

Student

> "did not recognize student account directly"

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6765318)

JO

Jefney O.

Researcher

> "I like how I can customize what kind of surveys I ask and it allows me to gather data in different methods"

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6529224)

IP

Isaac P.

Student

> "Need to pay for it in some use cases which can be inconvenient."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6565225)

VR

Verified Reviewer

RA

> "Clear layout, easy multilingual setup, and smooth response collection made the tool stand out."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7055129)

MM

Michelle M.

office tech

> "the only thing i do not like about it is the free trial that it limits you on a lot of things"

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6367095)

AV

Aku V.

Associate professor

> "It provides a straightforward but powerful enough platform for conducting online surveys for research purposes."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6871234)

SG

Sierra G.

Student

> "so I do not have anything that I like least about the service."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7089896)

CO

Chibuzo O.

Student

> "This feature is invaluable for my PhD dissertation in which I have to collect survey data from respondents in two..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6634528)

KH

Kayla H.

Student

> "sometimes in survey hero it lags out on survey hero."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6539801)

KK

Kenza K.

Epidemiology Research student

> "I especially appreciate the wide range of question types and the flexibility in customizing surveys to suit different..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6522290)

MW

Maxime W.

PhD Candidate, entrepreneur

> "The website and the app isn't translated."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6661188)

SR

Samantha R.

Student

> "There are a lot of different options for question/ answer development and endless ways to make this survey custom to what..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6544355)

HM

Hannah M.

Student

> "The price for the subscription is a little high in my opinion."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6351955)

LG

Lucus G.

Student

> "The ease-of-access and the ability to create surveys that meet the needs of the research that I am completing."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6813106)

JO

Jefney O.

Researcher

> "I don't know how long a survey can last."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6529224)

YL

Yizi L.

Tutor

> "Very clear and structural, good interface design and easy to use, professional, no need to provide detailed register..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7080649)

ZT

Zoe T.

Student

> "good, although exporting is annoying because you have to pay"

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6577589)

RU

Rachelle U.

Student

> "I do like that it has a free version for students."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7068116)

AA

Ashton A.

Student

> "Cost money which is a pain in the butt for real"

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6531796)

LR

Lea R.

PhD Student

> "I just started using it but I like that they offer a free student plan."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7056843)

YZ

Yujing Z.

Ph.D.Graduate Student

> "Especially once the survey has been sent but it takes a while to get responses, yet we continued being charged."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6172576)

JC

Jennifer C.

Makeup Artist

> "It simplifies the process for both creators and respondents, making it ideal for quick feedback or detailed research."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6607410)

MP

Molly P.

Student

> "I just applied and I have not used it yet."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6646066)

SG

Sierra G.

Student

> "Sign up was quick and I was able to create a survey with ease."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7089896)

MB

Mika B.

Project Manager

> "Also there are not much admin features and managing the whole platform is very difficult."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___3480993)

KK

Kenza K.

Epidemiology Research student

> "What I liked most about SurveyHero is its user-friendly interface, which makes creating and distributing surveys..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6522290)

MS

Mohammed S.

Field Manager

> "Their pricing model is not the greatest."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___2967278)

[View Reviews](https://www.capterra.com/p/191055/SurveyHero/reviews/)

SD

Stacie D.

Sales Coordinator

> "Microsoft forms is a software that helps us in creating clean surveys and data collection forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7119698)

AC

Alliant C.

Support Manager

> "It shows poor capacity to monitor partial submissions and access incomplete submissions. And in big training we could not follow up who..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6840179)

MH

Michael H.

Tech Coordinator

> "I’ve been a fan of using Microsoft Forms for department check ins, quick polls and even on event feedback. When I need quick opinions or..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6825093)

EKF

ENAMUL KARIM F.

Engineering Team Lead

> "Conditional logic is still basic compared to other survey platforms, which restricts more advanced survey structures."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050347)

RH

Rezaul H.

Supervisor Field Research

> "Response tracking in real-time allowed me to keep a close engagement and the automatic compilation of the data into Excel allowed easy..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6834811)

SC

Sam C.

Talent Lead

> "Reporting features feel basic, lacks deeper analytics or filtering without exporting data"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7043071)

FT

Faith T.

CMO

> "I like that it integrates into our email so folks can complete with easy and I can integrate the form into an email message"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050415)

JJM

Jonel John M.

Social Media Manager

> "However, it lacks some advanced survey features and has basic reporting capabilities. While great for those in the Microsoft ecosystem,..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6344296)

SD

Stacie D.

Sales Coordinator

> "As I have been using it for more than 3 years now and this software helped us in making sure that each response is collected and..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7119698)

SC

Sean C.

Marketer

> "I still don't know why Microsoft Forms is paid when Google Forms and all the others Forms are free."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7049495)

JPN

Jean-Pierre N.

Instructional Design

> "I like its integration with MS 365 Apps, such as Teams, SharePoint, Word, and Excel."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7079782)

ZS

Zarin S.

student

> "Microsoft Forms has limitations in advanced features and customization, lacking options for complex branching logic or question..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6383049)

NA

NOREDDINE A.

Senior Coordinator

> "MS Forms writes answers directly to Excel, which means I can assemble live-updating charts and pivot tables without any bother."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6837386)

WB

Will B.

Co-Founder and Curtaor

> "Creating a survey is creative, but using Forms doesn’t feel that fun."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

Lauren S.

Administrative Associate

> "Microsoft Forms makes it easy for me to get consumer feedback and sign-ups for different events."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7077554)

JN

Joshua N.

Application Specialist

> "In addition, it still does not have e-signatures to this day resulting in us having to implement JotForm for specific forms that require..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6366245)

XL

Xiang L.

Director

> "Our compuany uses Microsoft 365, Microsoft Forms can be exported to Microsoft other applications, like Excel and SharePoint for review..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100)

AB

Aaron B.

CEO

> "The way you have to designate a Form to a personal account or a Team is a little goofy and can have some unintended consequences if not..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6630153)

WB

Will B.

Co-Founder and Curtaor

> "It can be useful for collection of opinions, preference or qualitative and quantitative data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

JC

Jen C.

HR Advisor

> "Cannot generate complex data, what if rules limited, lack of AI generated functions like other real survey programs"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6618904)

VR

Verified Reviewer

Business Intelligence Analyst

> "Microsoft Forms excels when it is combined with other features in the Microsoft environment as other platforms offer more customization..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6351725)

IB

Ivan B.

Trainer and technical support

> "I don't like that I'm unable to fully customize the form to my preferences; instead, I'm limited by Microsoft's design constraints."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6559289)

MK

Maria K.

Marketing student

> "The entire process of creating surveys for data collection is quite simple using Microsoft Forms, which with its pre-designed templates..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6581209)

FT

Faith T.

CMO

> "I don't like that it is not easily customizable."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050415)

LP

Le P.

Project Manager

> "It spares me the downloading effort of the CSVs and spares me steps in the normal data analysis workflow."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6836308)

MH

Mahmoud H.

Field specialist

> "As with any software, if the forms are not designed well it makes some processes redundant and prone to error."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6477634)

CW

Carlos W.

Associate

> "Microsoft Forms enabled me to run feedback sessions and internal polls with my team in very little hassle."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6829291)

SB

Stuart B.

Marketing Manager

> "It is not easy finding when the survey is complete, or progress on how many people have completed the survey, without going into the..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6663664)

VR

Verified Reviewer

Junior Software Engineer

> "The fact that it's UI is seamless integrated is a benefit in corporate environments, as well as the integration with Microsoft accounts..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6333703)

IR

Iain R.

principal engineer

> "Sometimes find the online portal for the forms can be difficult to find responses to forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6509314)

IM

Ilkin M.

Chief Medical Officer

> "With Microsoft Forms I can quickly create quizzes and feedback forms for internal or external use."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6820380)

VR

Verified Reviewer

Business Intelligence Analyst

> "I don't like how limited the ability to customize the look of Microsoft Forms is."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6351725)

AB

Aaron B.

Manufacturing Engineer

> "Putting standard info on the survey, that then many people fill to make a better, and faster asset inventory at my location."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6835525)

Nomthandazo D.

ARTIST

> "On certain phones if you have to upload a file it wont work and you have to use a laptop."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6448638)

WB

Will B.

Co-Founder and Curtaor

> "It is mostly reliable, easy enough to use and they have added some usability features such as duplicating questions and sections to speed..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

XL

Xiang L.

Director

> "We tried to integrate it with other non Microsoft applications, but it did not work or work with low performance."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100)

ME

Monica E.

Learning and development coordination

> "It is a versatile tool that helps to easily create a form, share it with people, collect responses and analyse them."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6654323)

VR

Verified Reviewer

Infrastructure Engineer

> "It's generally only useful for short surveys, it is also not backed up with normal 365 backup systems."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6682529)

EO

ELVIS O.

Apprentice

> "Microsoft Forms is a user friendly tool that simplifies creating and managing online forms, surveys and quizzes."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6403763)

WD

Whitney D.

Ceo

> "However, the limited customization and advanced features might be a drawback for some users."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6541045)

EKF

ENAMUL KARIM F.

Engineering Team Lead

> "Microsoft Forms is easy to use and allows me to create surveys quickly with a clean and intuitive interface."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050347)

CK

Cherish K.

Sales Executive

> "It's not easy to change the look and there are not as many question types as with some other poll tools."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6572113)

MW

Meegan W.

Educator

> "It integrates seamlessly with other Microsoft 365 apps like Excel and Teams, enabling easy data analysis and sharing."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6530361)

SE

Samuel E.

Database Administrator

> "Limited Customization: While easy to use, it lacks advanced design and customization options."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6548867)

JS

Jessica S.

Regulatory Affairs Specialist

> "I love that it also has a way to check how the form would look on both desktop and mobile platforms, as well as different layouts to try."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6531432)

DS

David S.

Customer Service Representative

> "Complex form setup is hard here and features are also limited."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6687360)

Nazrin V.

Events management

> "Different links for viewing, editing and collaboration which enhances security features."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6876574)

DA

Dominique A.

Housing Specialist

> "The lack of integration with third party apps."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6538696)

VR

Verified Reviewer

Mechanical Engineer

> "Overall, Microsoft Forms was easy to use and reliable for collecting feedback, though it lacked some advanced customisation options."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7046891)

AP

Amitabh P.

Technical Support Engineer

> "Someitmes performance and loading issues."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6592047)

HMF

Hannah May F.

User researcher

> "It's also all helpfully integrated into the Microsoft 365 platform, meaning that no extra subscription is needed (this is a big benefit..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6558930)

YL

Yi L.

Compositor

> "Doesn't really synergize with non microsoft options"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6483946)

AA

Abdullah A.

Structural Engineer

> "The program has a very good security as well as the data collection is protected."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7025687)

KH

Kimberley H.

Business Development Specialist

> "I don't like how the form isn't always easily moved to another platform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6505213)

DL

David L.

Executive Coach

> "Analysis right there in Excel is simple, great ways to collaborate with others in your Office365 organization"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7072014)

Jessie H.

Member Services Specialist

> "A couple times I've experienced issues if I edit a form after responses are already coming in, but that's pretty minimal and it's only..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6066787)

PW

Parker W.

Teacher

> "I am also able to easily make a QR code so students can easily scan to find the form they need."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6493804)

JG

Jeremy G.

Game Developer

> "The pricing structure of Forms is very frustrating."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6502548)

MB

Marko B.

Assistant Director

> "MS Forms are really easy to set up, and you not only get an excel file with the individual results, but get the overview of the answers..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6564937)

Ana Paula E.

Consultora Ambiental

> "It has some limitations such as advanced data analysis or CRM integrations and is not very customizable."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6025730)

CM

Cheyenne M.

None

> "I loved it i am able to create polls quizes and questionnaires all in one place this every teachers must have i aint a teacher buti enjoy..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6439970)

KS

Karina S.

Analista

> "Lack of Advanced Question Types- Limited Integration Options- Data Export and Reporting Limitations-"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4893583)

KL

Kristan L.

Architect

> "It offers the opportunity to make forms with a Microsoft 365, so comes for free if you have this platform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6619795)

TP

Takeisha P.

IT Specialist

> "It seems like you have to constantly log in to see the results."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6627047)

CG

Chelsea G.

Engagement Officer

> "I found for surveys, registrations and data collection it was more than enough."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6827236)

RS

Rabemananjara S.

Communication officer

> "Not enough creative tools to page the forms and not enough tools to make in-depth investigation"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6193017)

MH

Martin H.

Purchasing Analyst

> "It enabled me without tallying anything manually to follow up on issues."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6827439)

KH

Kira H.

Operations Manager

> "That is the main issue."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6844633)

AA

Abdullah A.

Structural Engineer

> "Also, it easy for customization with different needs. "

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7025687)

VR

Verified Reviewer

HRIS Analyst

> "I don't like the feature that lets you rearrange the order of the fields."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4869028)

TZ

Tiffani Z.

Ministry Director

> "Microsoft forms provide an easy way to create surveys, RSVPs, or sign-up. While the options for design are limited the ease of use and..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6548848)

Dillon S.

Database Specialist

> "The more in-depth customization features offered by other programs are very lacking, especially in creating logic flows to allow for..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4576877)

AK

Andi K.

Capital Projects Technologist

> "My overall experience with Microsoft Forms has been quite positive, especially considering its role as a straightforward and accessible..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6459892)

GA

Gabriel A.

staff accountant

> "The only setback I can think of right now is the cost of accesssing the internet to conduct the survey."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6011620)

CK

Chad K.

Associate Pastor

> "I would recomment Microsoft forms to any company that is committed to the Microsoft software suite. But if you are looking to get..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6660714)

JMA

Jose Manuel A.

Marketing Manager

> "The forms are not attractive as the ones created with typeform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6088675)

MF

Mitch F.

HR

> "Exporting results for analysis is easy, using on different devices is easy and sharing the survey link, whether through QR or short URL..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6513348)

RM

Robert M.

Sr. Full Stack Developer

> "The interface is a little bit difficult to navigate the first time"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6208152)

VR

Vicky R.

Office Manager

> "It has a streamlined interface that makes it easy to create forms and share them via email, and view them online."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6460761)

PS

Peter S.

President

> "Not always easy to populate the forms or customize the data"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4949195)

[View Reviews](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

## User interface

[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)

4.68 (206)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

4.56 (320)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

SurveyHero

Top features

13/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/191055/SurveyHero/#features)

Microsoft Forms

6/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/246649/Microsoft-Forms/#features)

### Recognition

No recognitions have been awarded to SurveyHero

No recognitions have been awarded to Microsoft Forms

### Deployment & support

SurveyHero

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Forms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SurveyHero

-   By SurveyHero
-   Located in Switzerland
-   Founded in 2016

Microsoft Forms

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/)

vs

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

$35/month

Price

$35/month

4.6

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/191055-201674/SurveyHero-vs-Enquetes-Maken)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Contact vendor for pricing

Price

$35/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/201674-246649/Enquetes-Maken-vs-Microsoft-Forms)

[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/)

vs

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,354)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

$35/month

Price

$0

4.6

Features

4.4

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/176571-191055/Google-Forms-vs-SurveyHero)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,354)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Contact vendor for pricing

Price

$0

4.3

Features

4.4

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/176571-246649/Google-Forms-vs-Microsoft-Forms)

[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

$35/month

Price

$30/month

4.6

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/191055-253516/SurveyHero-vs-SurveyMonkey)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Contact vendor for pricing

Price

$30/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/246649-253516/Microsoft-Forms-vs-SurveyMonkey)

[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$35/month

Price

$39/month

4.6

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-191055/JotForm-4-0-vs-SurveyHero)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Contact vendor for pricing

Price

$39/month

4.3

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-246649/JotForm-4-0-vs-Microsoft-Forms)

[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/)

vs

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.75 (522)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

$35/month

Price

$83/month

4.6

Features

4.7

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135455-191055/QuestionPro-vs-SurveyHero)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Contact vendor for pricing

Price

$39/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-246649/Typeform-vs-Microsoft-Forms)

[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$35/month

Price

$29/month

4.6

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-191055/Connecteam-vs-SurveyHero)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Contact vendor for pricing

Price

$19/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/156752-246649/SurveyLegend-vs-Microsoft-Forms)