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SendGrid vs Folio: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Key features rated by users
Features selected based on 1,890 reviews from Email Tracking users.
% Fit
High performer
Feature ratings
Email Marketing
4.3
Email Distribution
4.5
Engagement Tracking
3.9
Email Management
4.4
Reporting/Analytics
4.1
% Fit
Missing features
Not enough reviews
Feature ratings
Email Marketing
NA
Email Distribution
NA
Engagement Tracking
NA
Email Management
5.0
Reporting/Analytics
NA
User satisfaction
4.2
User reviews745
Ease of use
4.1
Functionality
4.1
Value for money
4.0
Customer support
3.8
4.5
User reviews73
Ease of use
4.5
Functionality
4.4
Value for money
4.3
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Twilio SendGrid serves everyone from independent developers to enterprise level corporations. Anyone who needs to reliably send email from their application can use Twilio SendGrid.

Folio is made for real estate professionals who manage multiple deals, need to impress their clients, look like pros and get more referrals.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-2b2b7173-08e9-420e-df6f-08dc32701445
David A
Executive Director
2.0

David: Hi, my name is David. I am a executive director at a political organization with about 10 employees, and I give SendGrid a two-star rating. Prior to SendGrid, we were using Mailgun but found that a lot of their customers that they were serving were bringing down the shared IP reputation values. I chose SendGrid because it is kind of known in the industry as the leading best, and lots of other colleagues at similar organizations recommended it. Getting started with SendGrid was pretty simple as far as the technical components, but when it came down to working with the team at SendGrid, we had a lot of difficulty with getting transparent information throughout the sales and onboarding process. We felt like we were being ignored because of the size of company we were, even though we were bringing a large amount of business to them. For anyone thinking about using SendGrid for their company kind of no matter the size, I really suggest you look elsewhere. There are a ton of options available in the space. And I think that especially as more of a mid-volume email sender, you're going to be ignored with what the SendGrid team could provide you, and they don't save any resources except for people that are willing to really go big with them.

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User interface
204113 video thumbnail}
1 Video
No videos provided by vendor
204113
5 screenshots
191077
5 screenshots

SendGrid

Top Features
25/33
  • Activity Dashboard
  • Activity Tracking
  • CRM
  • Data Import/Export
  • Email Reminders
  • Scheduling
  • Third-Party Integrations
  • Workflow Management
  • API
  • Audience Targeting
  • Autoresponders
  • Campaign Management
  • Click Tracking
  • Contact Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Engagement Tracking
  • Event Triggered Actions
  • Geolocation
  • Location Tracking
  • Mailing List Management
  • Monitoring
  • Real-Time Notifications
  • Reporting/Analytics
  • Subscription Management
  • Team Management
See All features
Hide Email Tracking Software Features -

Folio

7/33
Show Email Tracking Software Features +
SendGrid
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Folio
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SendGrid
  • By Twilio
  • Located in United States
  • Founded in 2008
Folio
  • By Amitree
  • Located in United States
  • Founded in 2013
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