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QuestionStar vs UmfrageOnline: Which is a better fit?

Updated on January 20th, 2025
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    QuestionStar logo

    QuestionStar

    PROFILE
    UmfrageOnline logo

    UmfrageOnline

    PROFILE
    Summary
    Key features rated by users
    Features selected based on 12,125 reviews from Survey users.
    % Fit
    Not enough reviews
    Feature ratings
    Customizable Questions
    --
    Survey Builder
    4.5
    Reporting/Analytics
    4.5
    API
    --
    Data Import/Export
    4.0
    % Fit
    Missing features
    Feature ratings
    Customizable Questions
    4.5
    Survey Builder
    4.6
    Reporting/Analytics
    4.4
    API
    NA
    Data Import/Export
    NA
    User satisfaction
    4.8
    User reviews10
    Ease of use
    4.6
    Functionality
    4.9
    Value for money
    4.6
    Customer support
    4.9
    4.6
    User reviews921
    Ease of use
    4.6
    Functionality
    4.5
    Value for money
    3.9
    Customer support
    4.2
    Price starts from
    Monthly subscription
    Free version
    Free trial
    Monthly subscription
    Free version
    Free trial
    Best for

    Business and Education

    Businesses owners wanting to create and carry out customer surveys.

    User reviews
    pros & cons
    reviewer-0-0
    Komal K
    Teacher

    QuestionStar is the best software for creating simple surveys with an ease. It has a clean UI and can be easily navigated by the new users who have no previous experience in survey creation.

    Denis D
    Engineer

    The FAQ includes much useless questions and answers.

    Verified reviewer
    Team Lead

    Clear, intuitive, simple and easy to understand user interface. Easily and quickly create stunning surveys, questionnaires, application forms.

    Dominik D
    Student

    Rarely, but sometimes still long loading or refreshing times during survey creation. Redo / Undo buttons have a delay until result is visible.

    reviewer-2-0
    Komal K
    Teacher

    My overall experience with QuestionStar is really awesome.

    Verified reviewer
    Team Lead

    Customer support is quick, helpful, responsive, and efficient.

    1 / 3
    View Reviews
    Not enough reviews
    View Reviews
    Video reviews
    No video reviews yet
    No video reviews yet
    User interface
    No videos provided by vendor
    No videos provided by vendor
    191700
    5 screenshots
    201674
    4 screenshots
    Do these products fit your needs?

    Prioritize real-user-identified key features according to your needs to find your best fit.

    Logo Img
    --%
    Logo Img
    --%
    Access Controls/Permissions
    207
    Important
    Activity Dashboard
    388
    Important

    QuestionStar

    Top Features
    28/43
    • Alerts/Notifications
    • Anonymous Feedback
    • Customer Segmentation
    • Data Cleansing
    • Data Security
    • Dynamic Content
    • Email Marketing
    • Feedback Management
    • Gamification
    • Multiple Question Types
    • NPS Survey Structure
    • Offline Response Collection
    • Pulse Surveys
    • Response Validation
    • Sentiment Analysis
    • Access Controls/Permissions
    • Activity Dashboard
    • API
    • Customizable Branding
    • Customizable Questions
    • Customizable Templates
    • Data Analysis Tools
    • Data Import/Export
    • Drag & Drop
    • Email Reminders
    • Mobile Survey
    • Multi-Channel Distribution
    • Multi-Language
    • Question Branching
    • Question Library
    • Question Piping
    • Randomization
    • Real-Time Data
    • Reporting/Analytics
    • Response Quotas
    • Site Intercept Survey
    • Skip Logic
    • Support Audio/Images/Video
    • Survey Builder
    • Template Management
    • Third-Party Integrations
    • URL Customization
    • Visual Analytics
    See All features
    Hide Survey Software Features -

    UmfrageOnline

    13/43
    Show Survey Software Features +

    QuestionStar

    --

    UmfrageOnline

    --

    QuestionStar
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    UmfrageOnline
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    QuestionStar
    • By Motaev Marx Motaev
    • Located in Germany
    • Founded in 2000
    UmfrageOnline
    • By enuvo GmbH
    • Located in Switzerland
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