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Medical practice management solution that enables physicians to practice medicine via flexible and customizable electronic health records, practice management, and revenue cycle solution.
Healthcare teams and practitioners
I love that Aprima listens to their customers regarding enhancement ideas and implements those that are important to the users. Aprima is always improving their product for it's customers.
User interface outdated, VERY poor support, constant service interruptions, lost notes multiple times, cick heavy antiquated Windows 1993 feel, JUST AWFUL to use.
Customer support has been pretty good and has only gotten better since we began with them.
Terrible both from the Aprima interface as well as the lying, cheating, bait and switch tactics of DAS that have resulted in spiraling costs.
It only takes one determined mind to uncover the system's magic ability to not only do all the work but also to make money for the company effortlessly.
I got rid of the EHR early because of their very poor customer support. At that point the CEO said that I had broken the contract and I lost all of my money.
We've actually seen an improvement in our patient flow and our ability to measure the practice's performance has vastly improved.
RCM virtually did nothing to earn the percentage charged. Unfriendly response from RCM managers regarding the billing errors and invoicing errors.
The system works great, it is great to set up an easy to use once it is set up. All of the clients who have used it find it to be easy and there has been no complications.
I really dislike the documentation forms. They should be fillable forms where spacing and text do not get messed up every time I type a note.
The most impressive feature is patient scheduling and I love it when patient able to fill up their details at home prior to their visit. Second best is on how easy it is to use CarePatron.
There is very limited options to converse with clients between appointments and no notices when a client puts in a note.
The way I have been using the platform to date, my experience is good with what I am able to use. I like it so much I am trying to convince a couple other people to join me.
I can walk my patient through it. I don't want my patients to feel frustrated that they are having a problem and now I can't help them.
We have sought customer service for various questions over the year and their response and time is superb. You always feel like you are being taken care of.
Have had some trouble getting the app on my phone, and the price can be pricey if you are a small place like us without lots of money.
CGM APRIMA
Carepatron
Top FeaturesCGM APRIMA
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