# Compare Acuity Scheduling vs Klara 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Acuity Scheduling and Klara based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/191978-203066/Acuity-Scheduling-vs-Klara --- # Acuity Scheduling vs Klara Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Acuity SchedulingKlara2/4 selected [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) [Klara](https://www.capterra.com/p/203066/Klara/)[4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/) [## Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) Starting Price $20.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [5,745 reviews](#user-reviews) Positive 5,568 Neutral 147 Negative 30 [## Klara](https://www.capterra.com/p/203066/Klara/)[4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.8 Customer Service 4.5 Reviews Sentiment LL KE Based on [211 reviews](#user-reviews) Positive 196 Neutral 8 Negative 7 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### ModMed 4.4 (365) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### DoctorConnect 4.8 (71) * * * Starting Price $210.00 Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * Highest Rated ### GoReminders 4.8 (267) * * * Starting Price $8.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### CallMyDoc 4.7 (15) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,188 reviews from appointment scheduling software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Appointment Management 4.6 Online Booking 4.7 Calendar Management 4.6 Credit Card Processing 4.2 Availability Management 4.6 63%Fit Missing features Not enough reviews Feature ratings Appointment Management 4.7 Online Booking 4.8 Calendar Management 4.6 Credit Card Processing NA Availability Management \-- User satisfaction User satisfaction 4.8 User reviews[5,745](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.7 Customer support 4.6 User satisfaction 4.6 User reviews[211](https://www.capterra.com/p/203066/Klara/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $20Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the online scheduling tool. Best for Medical practices across OBGYN, family medicine, pediatrics, otolaryngology, and many other specialties use Klara to improve patient experience while streamlining internal administrative workflows. ## User reviews Pros & cons KR Kevin R. Accountant > "I love that clients can book themselves online, it automatically adjusts for time zones, and it sends reminders, which saves me so much..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420) BM Brazola M. Medical Assistant > "Some cons for Acuity Scheduling are it can be expensive for small businesses and it has no free tier like other apps." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626) RR Riley R. Legal Project Analyst > "You can set availability, buffers, intake forms, and automated reminders, which makes everything feel organized and professional." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7104048) Eric T. Director, Digital Transformation > "The only real issue that we ran into is the inability for an Admin to manage the actual configurations for the end-users. " [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656) VR Verified Reviewer Owner > "Acuity Scheduling is a great tool for scheduling appointments, I love that your able to make it look like your own website and out your own..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7091377) Hannah K. Vice President > "Also, since Acuity was acquired recently, it makes you re-log into your account like every half hour and it is VERY annoying." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7070780) BM Brazola M. Medical Assistant > "I like Acuity Scheduling because you can customize your booking pages with your brand, like your logo and color schemes." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626) Christine B. Pilates transformation expert > "When I was using it, there was no customer service to call if you were unsure of how to set up a specific if/then." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7120149) VR Verified Reviewer Tech Support Engineer > "it also allows me to create meeting links on Google Meets too which makes the integration so useful!" [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7087086) IC Isabella C. CEO > "Acuity has some clunky UI/UX and lack of features occasionally, and I've had to contact customer support many times to figure out how to do..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6821486) Eric T. Director, Digital Transformation > "Combined with low-code/no-code platforms, Acuity was flexible enough to support a multi-user environment, requiring minimal administrative..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656) VR Verified Reviewer Founder, Coach > "Also for some inexplicable reason, it keeps disconnecting from my zoom - which is frustrating." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7098336) Jen H. CEO > "I love how customizable everything is—from intake forms to availability settings—so it actually fits my workflow instead of forcing me to..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516) TC Taylor C. Optometric tech > "The patient online scheduling allows patients to book appts in the wrong time slots and with missing information." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6422881) SP SAROJBEN P. Caregiver > "The most recognized feature of Acuity Scheduling is its capability to allow scheduling appointments conveniently while integrating with..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6302591) Christine B. Pilates transformation expert > "Ultimately, I opted of using it because the set up was not simple enough for the scenarios I needed for my business" [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7120149) Samuel L. Mortgage Loan Officer > "Acuity allow for customization of intake forms which help us gather necessary client information efficiently and personalize the customer..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838) Gwen S. Founder and CEO > "It was just too expensive for the fact that you have to pau for squarespace already." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7124015) SA Stacey A. Merchandising Manager > "The ease of which we are able to receive the appointment live from our customers and our teams receive instant notification allows us to..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6337787) DK David K. President > "Acuity data does not transfer into the Squarespace Contacts system either - or sync with the email marketing platform from Squarespace." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577182) Jen H. CEO > "Acuity Scheduling makes booking appointments feel effortless—for me and for my clients." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516) AM Andrew M. Owner > "The lack of frontend customisation and not being able to customise the workflow completely to our needs" [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6777930) Zack R. Public Relations Specialist > "Acuity Scheduling also allows setting up of automation workflows to automate scheduling making it to take less time and less labour input." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6541656) RK Ross K. Owner and Physician > "I wish there was a better option for HIPAA compliant intake forms and SOAP notetaking; what was available was not very simple to use and..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6669288) EC Ellen C. First Line IT Support > "I do like how customisable Acuity is and I also like how it integrates with Google Calendar and outlook which keeps everything organised." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7012713) VR Verified Reviewer Designer > "There is a hassle of having to create additional features for services that are already listed." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6538793) Samuel L. Mortgage Loan Officer > "Acuity Scheduling enable me to plan tasks and meetings in advance, which help save me time compared to writing schedules on paper ." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838) BI Ba I. CEO > "Where it fell short was in the ability to do sophisticated functions such as multi-team calendar selection and emailing based on those..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4878205) DJ Daphnah J. Website Designer > "I like that I can have custom email reminders and follow up emails, use it for classes, use discount codes, and have many staff members..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6591099) TB Tracy B. Strategic Marketing Advisor > "I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't automatically..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6208162) RF Rachelle F. Founder, HR Consultant > "I really valued the convenience of it being on my website and the integration with my calendar and squarespace." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044) AF Alicia F. Staffing Coordinator > "At times blocked periods wont sync with other calendars." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6486006) PS Pereira S. Informatics Engineer > "Additionally, it offers a comprehensive set of features e.g automated reminders, recurring appointments, calendar syncing etc which have..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870) KB Kelly B. owner > "I wasn’t happy with Acuity scheduling, which is why I switched to another scheduling site." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659471) DM Direzione M. Automotive Product Development Engineer > "Acuity Scheduling provide advanced automated emails and text reminders that help us stay ahead of scheduled appointment or meetings." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6746530) Kristina D. Medical Records > "The software didn’t work and gave errors most of the time." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328) ADM Adelia D M. Senior Field Service Engineer > "Acuity Scheduling has given me to the power over my scheduling activities by making it easy to dictate when am free for appointments and..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6592896) PA Palash A. ECommerce Manager > "We were never able to deploy the scheduling system on our website even after being subscribers of the top tier for almost 6 months because..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6192293) Arleny D. Global Recruiter > "My clients love how simple it is to book appointments, and the automatic reminders have cut down on no-shows a lot. Plus, it integrates..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6344201) EG Erica G. CEO > "I had some frustrations when I wanted to integrate it into my website." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659361) JF Joe F. Associate Professor of Law > "Acuity Scheduling automations offers an option for automated scheduling that has taken away all the burden of scheduling manually." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692) DL Deise L. SEO > "There is no simple way to delete an entire section of appointments, which has come up on multiple occasions when I've needed to delete a..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___5027551) Eric T. Director, Digital Transformation > "Acuity Scheduling integrated well into the process and tools we were using. " [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656) MS Melinda S. Owner > "Does not integrate with a lot of systems" [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6557416) KR Kevin R. Accountant > "What I like most about Acuity Scheduling is how simple it makes booking and managing appointments." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420) JP Jefferson P. Diretor > "What I liked the least in the least liked in the Acuity Scheduling, was not having available in all stores and is not being published on..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4859397) MI Muresan I. Consultant > "Acuity Scheduling has eased the pressure of scheduling for meetings by making the whole scheduling process very simple, quick and less..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6587973) DH Dove H. Owner > "Acuity does not make using it easy to learn, navigate or figure out." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515) KJ Kendra J. Mentor > "Very convenient to use for both myself and my mentees who are scheduling calls with me for the Modern Classrooms Project." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7095802) DH Dove H. Owner > "Acuities is very program or techy and not intuitive." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515) JF Joe F. Associate Professor of Law > "I like how i get notifications everytime a scheduled meeting is nearing as it allows me to prepare adequately for the meeting." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692) Emilio R. Dir Comercial > "Limited free plans, customization limitations, and the pricing structure, sometimes it is confusing or difficult to navigate, particularly..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4784765) MC Mary C. CEO > "I love how I’m able to track my progress and I can go all the way back to my first appointments." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6826169) Lisa U. Dog trainer > "Also they don’t let you store the clients address which is troublesome if you’re driving to their location. " [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6039568) MW Michael W. Pianist and coach > "I like that I can both have people sign up or I can plug in appointments myself." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7093668) JM Jarah M. owner > "I wish they didn't get rid of the free account option" [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6371572) YL Yasmine L. Esthetician > "I also like how you can customize your landing page." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7136326) Kristina D. Medical Records > "We were not impressed and canceled after our free trial." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328) RF Rachelle F. Founder, HR Consultant > "Overall my experience was good because it offered convenience and was a great solution for getting clients through my website." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044) JY Joanna Y. owner > "NO PHONE SUPPORT." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354) PS Pereira S. Informatics Engineer > "This enhance efficiency of our scheduling process and provide a more cohesive experience for the business and for our clients." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870) DH Dove H. Owner > "I have been using it for a very long time. But, I don't like the interface." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515) AD Alex D. Owner > "Acuity was a very cost effective and simple way to get our clients booked and keep a calendar with a database of clients." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6304585) JY Joanna Y. owner > "Memberships were a headache." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354) SS Slindner S. Senior Researcher > "I like the ability for clients to book appointments directly without back-and-forth emails which has saved us plenty of valuable time." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6585755) VI Vanessa I. Esthetician is > "I don’t like how there is too many updates" [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6607951) TW Therrin W. Tutor > "This is a very managaeble software that makes scheduling so much easier than competitors." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7082997) JY Joanna Y. owner > "Learning it on your own is not fun." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354) CS Carrie S. Owner, LCSW > "Overall it is a great way to set up the schedule where clients can book their own appointments without needing extra steps." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7026160) VR Verified Reviewer Marketing Coordinator > "This is because of the nature of needing to sync multiple calendars at the same time, and I suspect that other scheduling apps might have..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4213020) RP Rachel P. Office Manager > "It has a sleek, modern and clean feel to it, which is what attracted me to it." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7090922) Sonja G. Owner > "I am fairly tech-knowledgeable, but going back and forth by email to a central email address about a specific issue is not only tedious but..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#GetApp___6053867) LS Lindsey S. Optician > "I've used much better platforms then this, ones that allow the flow of the schedule with the patient names and not needing to switch pages..." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6497185) DH Daja H. Owner Service Provider > "Strips fees are higher and deposits take longer than most." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6169546) KP Kennedy P. Master Esthetician > "Acuity Scheduling has been great for me with straight forward scheduling and appointment management." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6838151) JE JOSUA E. FINANCE DIRECTOR > "Sometimes the interface feels a bit crowded." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6076530) BO BENSON O. Biotechnologist > "I adored the convenience and reconciliation with goigle calender that assists me sync my Google meetings with Keenness planning application." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6318692) CB C B. Director > "Since squarespace very poor no response to issues that affect my customers" [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#SoftwareAdvice___6005569) CS Christina S. Area Director of Sales > "Acuity Scheduling automated alerts and reminders assist me not to ever miss any meeting that have been scheduled." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577005) MO Magdalena O. Admin > "Pricing isn't fit for the local market in Poland." [See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6035617) [View Reviews](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) LL LaWanda L. Patient Coordinator > "As a Patient Coordinator, Klara makes it easy to assist patients in scheduling or rescheduling appointments, shortening..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708691) NP Nisa P. Practice Administrator > "Most recently is with their self scheduling platform, we were to go live at the end of April and they still have not figured..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6817738) KE Kate E. Senior Revenue Cycle Advisor > "Our billing department has two medical professional clients that utilize Klara for patient care, inquiries, appointments,..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716124) CY Corinn Y. Medical Esthetician > "I haven't found anything I haven't liked about klara, if I had to choose one thing it would be that it is complicating to be..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700870) FS Faith S. Practice Manager > "Transcribed voicemails, reduced call volume, ability to text clients and send forms, responsive and communicative support team." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701342) AW Alexis W. Site Manager > "I also wish we could block certain patients from scheduling if they require longer appt times or have frequent no shows and are..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700981) NM Noel M. Office Manager > "We like our support rep and we like that it is integrated with our practice management software, When the system is down there..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6703640) RL Roberto L. Clinic Coordinator > "The price for Klara is kinda high compared to other services and that we are not able to share images between klara and our EMR..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6717656) AP Andrea P. Medical Assistant > "We have a call center off site who handles phone calls from patient so Klara is a great way to communicate with patients..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709063) AB ANNA B. SCHEDULER > "PATIENTS ARE JUST CREATING AN ACCOUNT WITHOUT KNOWING IF THEY HAVE BEEN HERE BEFORE, SO WE GET DUPLICATE OR TRIPLICATE ACCOUNTS..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6719154) CN Cassie N. Biologic Coordinator > "I find it extremely helpful being able to see if patient's have read your messages and that you can assign a "response" to you..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708970) AK Amanda K. Chief Operating Officer > "The forms process between ModMed and Klara is also not as robust as it should be which results in duplicative work for the..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708704) MG Michelle G. Operations Manager > "I love the fact it is HIPAA compliant for us to do our Telehealth video calls and send and receive documents from patients." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6749751) EB Erin B. Medical Assistant Supervisor > "can become confusing at times with all the messages in several different mailboxes at the same time. And I wish we could..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709000) BC Becky C. Medical Assistant > "So I can take care of the message quickly I also like that I can copy and paste the message and put it in there charts." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724194) TE Taya E. Medical Assistant > "This has unfortunately caused conflicts in our practice with multiple patients a week arriving to the clinic at the time they..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708750) AW Alexis W. Site Manager > "I like being able to send and receive attachments, have patients do their intake forms online, etc." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700981) IS Isobel S. Admin Manager > "When the automated messages get sent out, it bumps a patients message up and we sometimes miss it." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700803) MA Michelle A. Director of Operations > "My experience with Klara has been a very positive one that has improved our workflow, confirmations, cancellations, reschedules..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6729013) SW Skylar W. Front Desk Coordinator > "Having to upload patient phone number from the system and you can't message the patient until that's done." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708643) ED Elizabeth D. Administrative Assistant > "We love that this product doesn't require patients to download a separate app, it only requires a text-able phone number." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708609) LD Lisa D. Credentialing and HIM > "Since it is web based it glitches sometimes and it is hard to tell if your message has gone out or not." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716136) NR Natalya R. Patient Service Coordinator > "It makes it easier to communicate with patients that are unable to answer a phone call, in a way that's more secure than an..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708601) JW Jay W. Healthcare Coordinator > "Otherwise, no complaints other than the occasional tech issue causing some patients not to be able to access messages." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716268) JW Jay W. Healthcare Coordinator > "I have really enjoyed saving so much time with communications since I am able to reach patients quickly and easily, and they..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716268) EV Emolee V. Registered Nurse > "I also have trouble explaining to patients how it works, and there is great resistance when they do not understand how to log..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6702564) CM Courtney M. Nurse Practitioner > "I like being able to send multiple invites and see them on my home page to see who’s joined or not." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708660) AB Alexis B. Front Desk > "Hard to merge patients together when they have multiple accounts" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701216) SA Sarah A. Physician Assistant > "I like the instant messaging service and the way you can see when patients have read providers’ messages." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716573) MD Maria D. cfo > "You have to do everything on line can not speak to a human being and when you finally get someone they do not know what they..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708679) KE Kate E. Senior Revenue Cycle Advisor > "I love how you can assign conversations and send attachments and how it lists the patient account number!" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716124) TF Tami F. Practice Administrator > "That the "unread" messages from the patients go back into our inbox." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700771) SB Stephanie B. Patient Coordinator > "I feel that patient's will respond faster to a Klara Message then if I leave a message on their answering service." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701078) AV Angela V. Medical assistant > "The web site logs out too many times I have to log in again and again" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6704856) SW Skylar W. Front Desk Coordinator > "Avoids "phone tag" and is great for gathering insurance and identification info prior to appointments." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708643) TR Tina R. Practice Administrator > "Voice recognition and spelling can be inaccurate at times." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708735) AH Antoinette H. Home Physical Therapy Coordinator > "What I like most about Klara is how I am able to send out appointment reminders to the patients in a timely manner and they are..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6025512) HR Heather R. Clinic Coordinator > "Intake, system errors, speed of support issues." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716102) CY Corinn Y. Medical Esthetician > "I have enjoyed my experience with Klara, it has been a wonderful, safe way to communicate with patients and follow up with..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700870) JC Johana C. Patient support team > "When merging accounts sometimes gives you an error" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700799) LW Lacy W. Front Office > "Great feature of being able to confirm patients have received and read our messages." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708612) AH Andrea H. Front Office Supervisor > "can not send out to our patients a mass broadcast message" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700883) KS Kayla S. Practice Manager > "I also like that we can assign a message to a provider directly and also internally message them." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716410) CM Carlos M. Air Traffic Manager > "What I like the least is sometimes patients don't get all their doubts solved but that's because of the big loads of messages" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6705466) BP Britany P. Administration > "I enjoy how they provide patients with the ability to communicate via when its convenient for the patient" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6747661) AG Ali G. Certified Dermatology Technician > "Not being able to message land lines." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724138) SJ Sincerae J. Lead Patient Coordinator > "Klara saves time and allow effective communication between the office and the patients." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6705165) MS Maria S. Receptionist > "I cannot view when my next appointment is on the app." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724366) JW JENNIFER W. Billing Manager > "Our patients and staff love to use Klara it is helpful for busy people to access our office in a timely manner." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700838) VR Verified Reviewer Pharmacy Authorization Specialist > "The only thing I dislike about Klara is every time someone responds "Thank you", my group gets tagged." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716116) SM Sonia M. Admin > "It makes communicating with patients very easy and makes workflow with scheduling a lot more clear." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700932) SR Susan R. Billing Lead > "The online booking feature is a complete failure." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706986) AK Amanda K. Chief Operating Officer > "I love the convenience of Klara - both to communicate with 1 specific patient or a larger group." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708704) AP Andrea P. Medical Assistant > "I only run into issues if Klara is down or not working." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709063) SN Stephanie N. RECEPTIONIST > "It helps me also to confirm or cancel appointments." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724166) VM Victoria M. Medical assistant > "The bot sends too many repetitive messages." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6710702) EP Eva P. office manager > "we can communicate faster with patients and keeps the phone line less busy" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700833) KS Kylie S. Patient Advocate > "I do find it can be difficult for our older patient's to navigate" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700905) HR Heather R. Clinic Coordinator > "The texting feature is great for communicating with patients." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716102) KS Kevin S. Medical Assistant > "I wish klara didn't automatically log out every two seconds" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708582) PB Paige B. Optician > "It has been a wonderful tool to send multiple messages in a very quick manner to my patients." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700896) GS Greg S. CEO > "I do NOT like how Mod Med approaches support services for Klara." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700786) SW Sheila W. Office Manager > "It allows us to communicate more efficiently with our patients" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708705) KL Kemisha L. PAR > "Some people don't know how to properly navigate klara" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700758) JM Jessica M. Customer Service > "I love how Klara organizes the message exchange between patients and physicians." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6676210) AB Aleta B. MA > "I have found it very confusing when myself and another nurse can see the same message. " [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708738) KS Kayla S. Practice Manager > "It can be clunky at times but for what we use Klara for it works well for our clinic." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716410) SC Sonia C. Receprionist > "that patient's can opt out, which can be frustrating." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708700) TS Tamara S. BILLING SPECIALIST > "I can send a patient a quick text and I get fast responses." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700847) SR Susan R. Billing Lead > "We feel Klara destroyed the reputation of our practice and we can not do anything about it." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706986) JM Jessica M. Customer Service > "Klara has made patient communication more effective and my workflow easy and efficient." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6676210) AW Ashley W. clinical manager certified medical assistant > "When we see they read the message and do not respond!" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708640) GS Gayla S. Front Office Supervisor > "I like the convenience of messaging multiple patients with one message" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700812) VM Victoria M. Medical assistant > "The app signs me out too quickly." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6710702) RH Rafael H. Medical Assistant > "Klara is one of the best systems our practice has chosen to invest in for our patient care." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708597) NM Noel M. Office Manager > "It's a little difficult to learn...not really difficult, just a learning curve" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6703640) KB Kelly B. Director of Operations Owner > "Easy of use and reliability, prompt support, will allow you to add your own documents to text out" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708599) MD Maria D. cfo > "Horrible it has detroyed our practice reputation" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708679) HB Heather B. Clinical Supervisor > "Improved patient engagement, HIPAA compliance, Ease of use and Customizable messages" [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706979) ST Shina T. Billing Manager > "There have been a few glitches as well that weren't followed up on thoroughly. When we uploaded our patient list to Klara, it..." [See full review](https://www.capterra.com/p/203066/Klara/#Capterra___4567648) [View Reviews](https://www.capterra.com/p/203066/Klara/reviews/) ## User interface [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) 4.77 (5,745) [Klara](https://www.capterra.com/p/203066/Klara/) 4.61 (211) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Acuity Scheduling Top features 26/32 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Appointment Management - Automated Scheduling - Availability Management - Calendar Management - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer History - Customizable Branding - Customizable Forms - Customizable Templates - Data Import/Export - Email Management - Email Marketing - Employee Management - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Online Payments - Recurring Appointments - Reporting & Statistics - SMS Messaging - Wait List Management - Website Integration [See all features](https://www.capterra.com/p/191978/Acuity-Scheduling/#features) Klara 13/32 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Appointment Management - Automated Scheduling - Availability Management - Calendar Management - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer History - Customizable Branding - Customizable Forms - Customizable Templates - Data Import/Export - Email Management - Email Marketing - Employee Management - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Online Payments - Recurring Appointments - Reporting & Statistics - SMS Messaging - Wait List Management - Website Integration [See all features](https://www.capterra.com/p/203066/Klara/#features) ### Recognition Acuity Scheduling is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Klara ### Deployment & support Acuity Scheduling Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Klara Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Acuity Scheduling - By Squarespace - Located in United States - Founded in 2007 Klara - By Modernizing Medicine - Located in United States - Founded in 2010 ## Popular Comparisons [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/) $20/month Price $23.99/month 4.7 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153752-191978/Vagaro-vs-Acuity-Scheduling) [Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.6 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/195467-203066/Care-Patron-vs-Klara) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,148)](https://www.capterra.com/p/268055/Goldie/reviews/) $20/month Price $19.99/month 4.7 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/191978-268055/Acuity-Scheduling-vs-Goldie) [Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,364)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 3.8 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-203066/Tebra-vs-Klara) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) vs [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) $20/month Price $28/month 4.7 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/174830-191978/GlossGenius-vs-Acuity-Scheduling) [Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/) vs [Dialog Health](https://www.capterra.com/p/215666/Dialog-Health/)[4.95 (62)](https://www.capterra.com/p/215666/Dialog-Health/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.9 4.8 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/203066-215666/Klara-vs-Dialog-Health) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $20/month Price $0 4.7 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/191978-195467/Acuity-Scheduling-vs-Care-Patron) [Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 3.8 4.8 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-203066/athenaOne-vs-Klara) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $20/month Price $99/month 4.7 Features 4.0 4.6 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/40229-191978/MINDBODY-vs-Acuity-Scheduling) [Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/) vs [Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (669)](https://www.capterra.com/p/141842/Weave/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/141842-203066/Weave-vs-Klara) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) vs [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/) $20/month Price €9.9/month 4.7 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/140086-191978/Simplybook-me-vs-Acuity-Scheduling) [Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/) vs [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/165634-203066/Mend-App-vs-Klara)