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Acuity Scheduling vs Paperbell: Which is a better fit?

Updated on January 23rd, 2025
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Summary
Features in Coaching
38
Best performer
50
  • API
  • HIPAA Compliant
  • Mobile Access
34
50
  • Drag & Drop
  • Invoice Management
  • Program Management
User satisfaction
4.8
User reviews5,702
Ease of use
4.6
Functionality
4.7
Value for money
4.7
Customer support
4.7
4.6
User reviews128
Ease of use
4.6
Functionality
4.2
Value for money
4.6
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the online scheduling tool.

Paperbell was created to serve online life coaches, business coaches, executive coaches, consultants and anyone else who works with clients one-on-one online to improve their lives.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Matthew S
CPA
5.0

Matthew: My name is Matthew. I'm a CPA from Strat Associates, and I give Acuity five out of five. We use Bookedin first, and we switched away from that because they kept increasing the price and it got a little too expensive, and I researched probably 10 other options before I went with Acuity. I chose Acuity because it had capabilities to connect with my Outlook calendar, so I could have everything show up in both spots, and then I could also have our clients schedule appointments directly from our website. Onboarding is very easy to get going. It was a little bit of hiccup with some of the app integrations that they had, but we were able to get going with their customer support agents. I would say for what we use it for, it works perfectly and I'd highly recommend giving it a try at least.

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Taryn F
Healing Coach
4.0

Taryn F.: Hi, I'm Taryn. I'm a healing trauma coach, and I give Paperbell of four out of five stars. For more videos like this, click below. I was using Calendly to schedule all of my clients and also a lot of other Google products, and I was looking for platform that had an all-in-one situation. So, I was comparing Paperbell and HoneyBook, and after utilizing Paperbell and using their free feature for a while, I did come to the conclusion that I wanted to go with Paperbell over HoneyBook and Calendly. I ended up choosing Paperbell as the best platform for my coaching needs, one, because it is built specifically with coaches in mind. So, whether I want to do scheduling or share a resource, build different customizable packages, I could do that all with inside Paperbell, but what made it really appealing and attractive was that it is a very clean interface. There's not a ... you will not get feature overload, which is great, and there's a huge payment plan option, so you can customize all of your different plans inside one place. When I first chose Paperbell, I did not have a client base. So, I was not moving people over, which did make it easier. However, I did use their integration. So, I immediately set up integrations with Xavier, my calendars and emails, a bunch of those different pieces, and it was fairly easy. I did have one question, was able to reach out to customer service, and they answered it right away and offered additional support even beyond what I expected. So, it was very easy to set up. If you're considering using Paperbell as a coaching platform for an all-in-one service need, then I would recommend if you appreciate a clean interface with not overwhelming features, then this is the platform for you. If you need more robust features and integrations, then you may want to look elsewhere.

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User interface
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1 Video
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1 Video
191978
4 screenshots
206052
3 screenshots

Acuity Scheduling

Top Features
38/50
  • Activity Tracking
  • Drag & Drop
  • Feedback Management
  • Goal Setting/Tracking
  • Invoice Management
  • Mentor/Coach Matching
  • Monitoring
  • Program Management
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Session Notes
  • Visual Analytics
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Business Coaching
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Management
  • Client Portal
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Reminders
  • Event Calendar
  • Event Scheduling
  • HIPAA Compliant
  • Life Coaching
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Performance Metrics
  • Progress Tracking
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • SMS Messaging
  • Sport Coaching
  • Third-Party Integrations
See All features
Hide Coaching Software Features -

Paperbell

34/50
Show Coaching Software Features +
Acuity Scheduling
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Paperbell
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Acuity Scheduling
  • By Squarespace
  • Located in United States
  • Founded in 2007
Paperbell
  • By Paperbell
  • Located in United Kingdom
  • Founded in 2020
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