# Compare Acuity Scheduling vs Paperbell 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Acuity Scheduling and Paperbell based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/191978-206052/Acuity-Scheduling-vs-Paperbell

---

# Acuity Scheduling vs Paperbell Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Acuity SchedulingPaperbell2/4 selected

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

[Paperbell](https://www.capterra.com/p/206052/Paperbell/)[4.7 (149)](https://www.capterra.com/p/206052/Paperbell/reviews/)

[## Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [5,739 reviews](#user-reviews)

Positive

5,563

Neutral

146

Negative

30

[## Paperbell](https://www.capterra.com/p/206052/Paperbell/)[4.7 (149)](https://www.capterra.com/p/206052/Paperbell/reviews/)

Starting Price

$40.00/month

Value-for-Money

4.6

Functionality

4.2

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [149 reviews](#user-reviews)

Positive

137

Neutral

9

Negative

3

## Not a match? Find software alternatives tailored to your priorities.

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## Summary

* * *

Features in Coaching Software

Best performer

37 / 50

Only Acuity Scheduling

-   API
-   HIPAA Compliant
-   Mobile Access

33 / 50

Only Paperbell

-   Drag & Drop
-   Invoice Management
-   Program Management

User satisfaction

User satisfaction

4.8

User reviews[5,739](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.7

Customer support

4.7

User satisfaction

4.7

User reviews[149](https://www.capterra.com/p/206052/Paperbell/reviews/)

Ease of use

4.6

Functionality

4.2

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$40Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the online scheduling tool.

Best for

Paperbell was created to serve online life coaches, business coaches, executive coaches, consultants and anyone else who works with clients one-on-one online to improve their lives.

## User reviews

Pros & cons

KR

Kevin R.

Accountant

> "I love that clients can book themselves online, it automatically adjusts for time zones, and it sends reminders, which saves me so much time..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

BM

Brazola M.

Medical Assistant

> "Some cons for Acuity Scheduling are it can be expensive for small businesses and it has no free tier like other apps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

RR

Riley R.

Legal Project Analyst

> "You can set availability, buffers, intake forms, and automated reminders, which makes everything feel organized and professional."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7104048)

Eric T.

Director, Digital Transformation

> "The only real issue that we ran into is the inability for an Admin to manage the actual configurations for the end-users. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

VR

Verified Reviewer

Owner

> "Acuity Scheduling is a great tool for scheduling appointments, I love that your able to make it look like your own website and out your own..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7091377)

Hannah K.

Vice President

> "Also, since Acuity was acquired recently, it makes you re-log into your account like every half hour and it is VERY annoying."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7070780)

BM

Brazola M.

Medical Assistant

> "I like Acuity Scheduling because you can customize your booking pages with your brand, like your logo and color schemes."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

AM

Andrew M.

Owner

> "The lack of frontend customisation and not being able to customise the workflow completely to our needs"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6777930)

Samuel L.

Mortgage Loan Officer

> "Acuity allow for customization of intake forms which help us gather necessary client information efficiently and personalize the customer..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

IC

Isabella C.

CEO

> "Acuity has some clunky UI/UX and lack of features occasionally, and I've had to contact customer support many times to figure out how to do..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6821486)

Samuel L.

Mortgage Loan Officer

> "Acuity Scheduling enable me to plan tasks and meetings in advance, which help save me time compared to writing schedules on paper ."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

VR

Verified Reviewer

Founder, Coach

> "Also for some inexplicable reason, it keeps disconnecting from my zoom - which is frustrating."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7098336)

VR

Verified Reviewer

Tech Support Engineer

> "it also allows me to create meeting links on Google Meets too which makes the integration so useful!"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7087086)

TC

Taylor C.

Optometric tech

> "The patient online scheduling allows patients to book appts in the wrong time slots and with missing information."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6422881)

Eric T.

Director, Digital Transformation

> "Combined with low-code/no-code platforms, Acuity was flexible enough to support a multi-user environment, requiring minimal administrative..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

DK

David K.

President

> "Acuity data does not transfer into the Squarespace Contacts system either - or sync with the email marketing platform from Squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577182)

Jen H.

CEO

> "I love how customizable everything is—from intake forms to availability settings—so it actually fits my workflow instead of forcing me to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

RK

Ross K.

Owner and Physician

> "I wish there was a better option for HIPAA compliant intake forms and SOAP notetaking; what was available was not very simple to use and follow."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6669288)

SP

SAROJBEN P.

Caregiver

> "The most recognized feature of Acuity Scheduling is its capability to allow scheduling appointments conveniently while integrating with..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6302591)

Emilio R.

Dir Comercial

> "Limited free plans, customization limitations, and the pricing structure, sometimes it is confusing or difficult to navigate, particularly with..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4784765)

SA

Stacey A.

Merchandising Manager

> "The ease of which we are able to receive the appointment live from our customers and our teams receive instant notification allows us to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6337787)

VR

Verified Reviewer

Designer

> "There is a hassle of having to create additional features for services that are already listed."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6538793)

Jen H.

CEO

> "Acuity Scheduling makes booking appointments feel effortless—for me and for my clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

BI

Ba I.

CEO

> "Where it fell short was in the ability to do sophisticated functions such as multi-team calendar selection and emailing based on those..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4878205)

Zack R.

Public Relations Specialist

> "Acuity Scheduling also allows setting up of automation workflows to automate scheduling making it to take less time and less labour input."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6541656)

TB

Tracy B.

Strategic Marketing Advisor

> "I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't automatically create an..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6208162)

EC

Ellen C.

First Line IT Support

> "I do like how customisable Acuity is and I also like how it integrates with Google Calendar and outlook which keeps everything organised."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7012713)

AF

Alicia F.

Staffing Coordinator

> "At times blocked periods wont sync with other calendars."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6486006)

DJ

Daphnah J.

Website Designer

> "I like that I can have custom email reminders and follow up emails, use it for classes, use discount codes, and have many staff members use it."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6591099)

KB

Kelly B.

owner

> "I wasn’t happy with Acuity scheduling, which is why I switched to another scheduling site."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659471)

RF

Rachelle F.

Founder, HR Consultant

> "I really valued the convenience of it being on my website and the integration with my calendar and squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

Kristina D.

Medical Records

> "The software didn’t work and gave errors most of the time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328)

PS

Pereira S.

Informatics Engineer

> "Additionally, it offers a comprehensive set of features e.g automated reminders, recurring appointments, calendar syncing etc which have..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

PA

Palash A.

ECommerce Manager

> "We were never able to deploy the scheduling system on our website even after being subscribers of the top tier for almost 6 months because of..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6192293)

DM

Direzione M.

Automotive Product Development Engineer

> "Acuity Scheduling provide advanced automated emails and text reminders that help us stay ahead of scheduled appointment or meetings."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6746530)

EG

Erica G.

CEO

> "I had some frustrations when I wanted to integrate it into my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659361)

ADM

Adelia D M.

Senior Field Service Engineer

> "Acuity Scheduling has given me to the power over my scheduling activities by making it easy to dictate when am free for appointments and when..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6592896)

DL

Deise L.

SEO

> "There is no simple way to delete an entire section of appointments, which has come up on multiple occasions when I've needed to delete a..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___5027551)

CS

Carrie S.

Owner, LCSW

> "Overall it is a great way to set up the schedule where clients can book their own appointments without needing extra steps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7026160)

CB

Claire B.

Senior Social Media Editor

> "The only downside to Acuity Scheduling is that it can be a bit expensive, especially if you need to use multiple features and integrations."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4726440)

Arleny D.

Global Recruiter

> "My clients love how simple it is to book appointments, and the automatic reminders have cut down on no-shows a lot. Plus, it integrates..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6344201)

MS

Melissa S.

Owner

> "You get what you pay for, did not include enough for what I needed it for"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6286976)

JF

Joe F.

Associate Professor of Law

> "Acuity Scheduling automations offers an option for automated scheduling that has taken away all the burden of scheduling manually."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692)

MS

Melinda S.

Owner

> "Does not integrate with a lot of systems"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6557416)

Eric T.

Director, Digital Transformation

> "Acuity Scheduling integrated well into the process and tools we were using. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

JP

Jefferson P.

Diretor

> "What I liked the least in the least liked in the Acuity Scheduling, was not having available in all stores and is not being published on social..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4859397)

KR

Kevin R.

Accountant

> "What I like most about Acuity Scheduling is how simple it makes booking and managing appointments."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

QW

Quinn W.

Sales and Marketing Specialist

> "Furthermore, the pricing structure seemed a little complicated to me, with different tiers of services and features that can be difficult to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4728896)

CC

Chermaine C.

Business owner

> "The ability to easily set up different appointment times and that it saves client information."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6803726)

DH

Dove H.

Owner

> "Acuity does not make using it easy to learn, navigate or figure out."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

MI

Muresan I.

Consultant

> "Acuity Scheduling has eased the pressure of scheduling for meetings by making the whole scheduling process very simple, quick and less..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6587973)

DH

Dove H.

Owner

> "Acuities is very program or techy and not intuitive."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

KJ

Kendra J.

Mentor

> "Very convenient to use for both myself and my mentees who are scheduling calls with me for the Modern Classrooms Project."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7095802)

Lisa U.

Dog trainer

> "Also they don’t let you store the clients address which is troublesome if you’re driving to their location. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6039568)

JF

Joe F.

Associate Professor of Law

> "I like how i get notifications everytime a scheduled meeting is nearing as it allows me to prepare adequately for the meeting."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692)

JM

Jarah M.

owner

> "I wish they didn't get rid of the free account option"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6371572)

MC

Mary C.

CEO

> "I love how I’m able to track my progress and I can go all the way back to my first appointments."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6826169)

Kristina D.

Medical Records

> "We were not impressed and canceled after our free trial."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328)

MW

Michael W.

Pianist and coach

> "I like that I can both have people sign up or I can plug in appointments myself."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7093668)

JY

Joanna Y.

owner

> "NO PHONE SUPPORT."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

RF

Rachelle F.

Founder, HR Consultant

> "Overall my experience was good because it offered convenience and was a great solution for getting clients through my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

DH

Dove H.

Owner

> "I have been using it for a very long time. But, I don't like the interface."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

PS

Pereira S.

Informatics Engineer

> "This enhance efficiency of our scheduling process and provide a more cohesive experience for the business and for our clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

JY

Joanna Y.

owner

> "Memberships were a headache."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

AD

Alex D.

Owner

> "Acuity was a very cost effective and simple way to get our clients booked and keep a calendar with a database of clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6304585)

VI

Vanessa I.

Esthetician is

> "I don’t like how there is too many updates"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6607951)

SS

Slindner S.

Senior Researcher

> "I like the ability for clients to book appointments directly without back-and-forth emails which has saved us plenty of valuable time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6585755)

JY

Joanna Y.

owner

> "Learning it on your own is not fun."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

TW

Therrin W.

Tutor

> "This is a very managaeble software that makes scheduling so much easier than competitors."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7082997)

VR

Verified Reviewer

Owner

> "This has led to a booking when I was on vacation even though I had blocked out the entire week, which resulted in a client showing up for an..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#GetApp___3448343)

RP

Rachel P.

Office Manager

> "It has a sleek, modern and clean feel to it, which is what attracted me to it."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7090922)

VR

Verified Reviewer

Marketing Coordinator

> "This is because of the nature of needing to sync multiple calendars at the same time, and I suspect that other scheduling apps might have run..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4213020)

LS

Lindsey S.

Optician

> "I've used much better platforms then this, ones that allow the flow of the schedule with the patient names and not needing to switch pages..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6497185)

Sonja G.

Owner

> "I am fairly tech-knowledgeable, but going back and forth by email to a central email address about a specific issue is not only tedious but..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#GetApp___6053867)

KP

Kennedy P.

Master Esthetician

> "Acuity Scheduling has been great for me with straight forward scheduling and appointment management."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6838151)

HC

Heidi C.

CEO

> "Acuity's fees were not appropriate for the amount of help it offered my business."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4790097)

BO

BENSON O.

Biotechnologist

> "I adored the convenience and reconciliation with goigle calender that assists me sync my Google meetings with Keenness planning application."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6318692)

QW

Quinn W.

Sales and Marketing Specialist

> "I found the user interface and navigation to be confusing and unintuitive at times."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4728896)

CS

Christina S.

Area Director of Sales

> "Acuity Scheduling automated alerts and reminders assist me not to ever miss any meeting that have been scheduled."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577005)

DH

Daja H.

Owner Service Provider

> "Strips fees are higher and deposits take longer than most."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6169546)

[View Reviews](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

CC

Cristie C.

Certified Relationship Coach

> "It is simple to build my packages and have clients buy and schedule in one place!"

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6788581)

Charles S.

Owner

> "Paperbell does not provide advance notice of automatic renewals. When you attempt to discontinue service it is impossible to make contact..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6868290)

MA

Melanie A.

Lead Consultant

> "I do think it's a great option for established coaches looking to streamline their processes and I appreciate that they are still finding..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6555004)

MA

Melanie A.

Lead Consultant

> "Although it is an all in one, it has limited integrations and the price point is a bit high which can be cost prohibitive, especially for..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6555004)

NP

Nicole P.

Life-coach

> "I like the fact that Paperbell provides a lot of resources for understanding and navigating the site."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6760612)

LV

Lucy V.

Somatic Experiencing Practitioner and Coach

> "I’m navigating an online and in person practice and I don’t find it’s well suited for in person or a hybrid practice."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6744304)

CC

Cristie C.

Certified Relationship Coach

> "My favorite thing was my one on one appointment--she was super helpful and efficient!"

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6788581)

LV

Lucy V.

Somatic Experiencing Practitioner and Coach

> "Also as an aside I don’t love that I have to pay USD as my dollar (Canadian) is terrible"

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6744304)

KP

Kim P.

Transformation Life Coach and Facilitator

> "The just what you need features & I've been able to adapt it to my changing business."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6741742)

Charles S.

Owner

> "I would not recommend this company for anyone starting out especially if you decide to discontinue service."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6868290)

LH

Lila H.

Owner

> "I am saving tons of time that I would usually spend scheduling, communicating with them scheduling their call on zoom, billing or invoicing..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3747858)

MN

Meagan N.

Divorce Coach

> "Website integrations, the automated emails I get every time someone schedules an appointment (it's like 3-4 emails every time someone books..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3743952)

Kurly D.

Career and Leadership Coach

> "What made me choose Paperbell over other software are: (1) ability to get clients to sign contracts as part of the workflow; (2) Scheduling..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3757389)

CM

Christy M.

Communications + Mindset Coach

> "They did create a new client portal, but it doesn't appear that clients can add documents, so it's not very useful for filling out forms or..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3766030)

MB

Michelle B.

Coach

> "Having everything I need in one place."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6729765)

AA

Amy A.

Parenting and Stepfamily Coach

> "I don't particularly appreciate that I need to use my actual Gmail account to send client emails (you can't open the ones you transmit via..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3743981)

AD

Antonese D.

Life Coach

> "I love that Paperbell have a complete break down of the sections that clients can view to help them with the scheduling, purchasing and..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3778181)

JA

Jill A.

Founder

> "So, this means I have to create a new package if I need to customize something for one client and now they are not part of the bigger group."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3744656)

SL

Sarah L.

Founder & CEO

> "I love that clients can purchase packages through one click, get automated emails, can book their appointments (or receive the calendar..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3757363)

Kat L.

Career Coach

> "I don’t find it intuitive on the client portal side, so I don’t use this feature — essentially its just a booking/contract management..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3744256)

WI

William I.

Business Owner

> "I'm very pleased with the direction they've taken, and look forward to seeing how the product evolves in the future."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6724710)

KM

Kimberly M.

Life Coach

> "There have been some bugs I've contacted customer-service about, one being that my phone consultations were never showing up in my list of..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3744050)

Carolyn P.

Personal Development Coach

> "I love the newest updates, that have added capabilities like tracking email sent, uploading and sharing documents, and easy client login."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3766669)

ECR

Emily Cameron R.

Virtual Assistant

> "I think Paper Bell is missing out on working with Virtual Assistants because of this missed detail about contracts."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3767075)

AB

Anna B.

Transformational Energy Coach

> "I appreciate how Paperbell has the ability to add notes for each client as this was an aspect that I did not see in many like products."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3766437)

ECR

Emily Cameron R.

Virtual Assistant

> "There was also an issue with the zoom link not integrating for the calendar."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3767075)

KG

Kim G.

Life Coach

> "The best features...so many, but to name a few: client management, tracking coaching hours, reminders, and the landing page, and the..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3758379)

AG

Andrea G.

Owner

> "I don't like the lack if flexibility in customizing your business landing page."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3766884)

SS

Susan S.

CEO

> "I wanted calendaring software that was more than just enabling my clients to set up appointments AND was easy to set up emails and..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3767581)

MN

Mary N.

Mind|Body Coach

> "Lack of basic reporting that you can easily run to see recurring payments."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3743894)

JM

Jana M.

Owner

> "The personalized help is amazing!"

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6744671)

DM

Debbi M.

Founder/Coach

> "An inability to customize the signature on the email template"

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3748605)

UR

Uthra R.

Owner

> "Easy, comfortable, excellent customer support"

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6747674)

ECR

Emily Cameron R.

Virtual Assistant

> "you are doing a disservice by not having more customization in your contract space."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3767075)

BK

Benson K.

Founder CEO

> "Fairly priced."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6731627)

CM

Crystal M.

Spiritual Director

> "Integrations are great, but it doesn't seem to accurately capture # of appts held."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3743870)

CH

Connelia H.

President

> "Easy to put together and to set up."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6729412)

VR

Verified Reviewer

Artist-Facilitator, Coach, Consultant

> "For example, I had an issue where the wrong Zoom link would show up in my scheduled sessions."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3758378)

HA

Hodan A.

Coach

> "I Hope you continue providing fantastic deals!"

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___6741753)

CM

Christy M.

Communications + Mindset Coach

> "It was clear from the beginning it wasn't for me, but I bought into the "buy now" to save and so have wasted a lot of money for something I..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3766030)

VR

Verified Reviewer

Founder

> "As a coach, I wanted to provide clients with the ability to pay in varying installments, and surprisingly this feature was hard to find on..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3753202)

ED

Ellen D.

Restorative Relational Trauma Coach

> "There is no App, I have to log in from my I phone."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3760414)

WS

Winnie S.

Coach

> "Paperbell handles all of these things in one place, which has saved me time and restored my sanity so that I can focus on coaching my..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3749725)

ECR

Emily Cameron R.

Virtual Assistant

> "Again - I didn't have $100 plus to fork over upfront when I first started my business."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3767075)

JG

Jean G.

Life Coach

> "I am now able to streamline the onboarding of new clients easily and store all client information in a single location."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3743919)

AG

Amy G.

CEO

> "Still haven't fully deployed with clients because it doesn't allow me to sync to more than one calendar and I have two in play"

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___2296217)

VR

Verified Reviewer

Artist-Facilitator, Coach, Consultant

> "Shortly thereafter, Paperbell sent an email saying that they had tweaked the online conferencing process such that I could plug my own Zoom..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3758378)

BC

Brett C.

Founder

> "Also, there's 0 customization which means that I can't brand it."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___2297569)

OW

Olivia W.

Expressive Arts Facilitator

> "I am utilizing the shop page and landing page links to help link folks directly to my services."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3756388)

VR

Verified Reviewer

CEO, Life and Executive Coach

> "Some of the key client features are missing and I will therefore have to look for a different tool."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___2292200)

DM

Debbie M.

Owner

> "It has all the bells and whistles that scheduling software should have, and I didn’t need a tech degree to get around the site and use every..."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3776724)

NC

Natasha C.

Online math tutor / business owner

> "Paperbell is still missing some features, like multiple users."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___2288806)

WJ

Waneka J.

Owner | Leadership Coach

> "It easily connected to my website and allows scheduling to happen without redirection from my site."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3774808)

Renée H.

Aromatherapist

> "I'm not getting the text reminder features."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___2299666)

MN

Meagan N.

Divorce Coach

> "The payment plan billing for my clients is worth every penny because I no longer have to manage invoicing every month. "

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3743952)

VR

Verified Reviewer

CEO, Life and Executive Coach

> "It's not very versatile or helpful to someone who has a wide-range of clients."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___2292200)

TF

Taryn F.

Coach

> "I love being able to sync all my calendars so it reads each of them accordingly."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___3745446)

Whitney L.

Success Coach

> "Some of my clients have had trouble using it."

[See full review](https://www.capterra.com/p/206052/Paperbell/#Capterra___2774749)

[View Reviews](https://www.capterra.com/p/206052/Paperbell/reviews/)

## User interface

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

4.77 (5,739)

[Paperbell](https://www.capterra.com/p/206052/Paperbell/)

4.65 (149)

### Features

Acuity Scheduling

Top features

37/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Business Coaching
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Client Management
-   Client Portal
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Drag & Drop
-   Electronic Payments
-   Email Reminders
-   Event Calendar
-   Event Scheduling
-   Feedback Management
-   Generative AI
-   Goal Setting/Tracking
-   HIPAA Compliant
-   Invoice Management
-   Life Coaching
-   Mentor/Coach Matching
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Performance Metrics
-   Program Management
-   Progress Tracking
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Session Notes
-   SMS Messaging
-   Sport Coaching

[See all features](https://www.capterra.com/p/191978/Acuity-Scheduling/#features)

Paperbell

33/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Business Coaching
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Client Management
-   Client Portal
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Drag & Drop
-   Electronic Payments
-   Email Reminders
-   Event Calendar
-   Event Scheduling
-   Feedback Management
-   Generative AI
-   Goal Setting/Tracking
-   HIPAA Compliant
-   Invoice Management
-   Life Coaching
-   Mentor/Coach Matching
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Performance Metrics
-   Program Management
-   Progress Tracking
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Session Notes
-   SMS Messaging
-   Sport Coaching

[See all features](https://www.capterra.com/p/206052/Paperbell/#features)

### Recognition

No recognitions have been awarded to Acuity Scheduling

No recognitions have been awarded to Paperbell

### Deployment & support

Acuity Scheduling

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Paperbell

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Acuity Scheduling

-   By Squarespace
-   Located in United States
-   Founded in 2007

Paperbell

-   By Paperbell
-   Located in United Kingdom
-   Founded in 2020

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