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Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the world's friendliest online scheduling software.
Opendock serves all carriers & brokers that want to book online and all warehouses that want their carriers & brokers to book online. A warehouse must be an Opendock user for a carrier to book.
The best part about this software is the ease for customers to go on and book their own appointments and add to their own calendars. It also looks very nice on our Squarespace website.
The bad thing now is that I have to have 2 management softwares to control all my business.
I love that they offer numerous integrations making it super easy to get going. The help articles are truly helpful.
Their expectation is that you hire a freelancer to figure out the work-around. I found it to be too much of a "time suck" for the price.
It’s user friendly and was super easy for me to set up. Ve never had any problems and I like all the features like questionnaires.
Needless to say, I appeared very amateurish and not very professional and have lost a lot of business.
Hi, This software is better than other scheduling softwares I have used. The interface and clarity of email notifications is sharp and the functionality of the free version is excellent.
The same applies to setting availability. It can be a bit confusing when blocking off times by day.
Everything is super easy to understand and for it being my first time using opendock and to not have any issues was great.
Honestly, it is not on opendock at all, but carriers scheduling in wrong time slots or under wrong docks is my only con using the application currently.
I've never had trucks scheduled before so as a supervisor being able to plan labor and be proactive is a huge win.
For example, we have Coyote who tries to kill us with scheduling six trailers in one day. We have had to cut down the schedules/dock doors to try to limit the carrier from scheduling so heavy.
We've used Opendock for over a year now with very good success. We've saved time and money and stabilized our receiving department employee scheduling.
It's a struggle to get some carriers to use the platform.
Overall it is great and I like that most carriers are familiar with it.
Creating new docks - no instructions and no one to call when need help. Missing a way to see next appointments at glance.
Matthew: My name is Matthew. I'm a CPA from Strat Associates, and I give Acuity five out of five. We use Bookedin first, and we switched away from that because they kept increasing the price and it got a little too expensive, and I researched probably 10 other options before I went with Acuity. I chose Acuity because it had capabilities to connect with my Outlook calendar, so I could have everything show up in both spots, and then I could also have our clients schedule appointments directly from our website. Onboarding is very easy to get going. It was a little bit of hiccup with some of the app integrations that they had, but we were able to get going with their customer support agents. I would say for what we use it for, it works perfectly and I'd highly recommend giving it a try at least.
Prioritize real-user-identified key features according to your needs to find your best fit.
Acuity Scheduling
Top FeaturesOpendock
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