Community CareLink vs FHASES: Which is a better fit?

Super effective and Easy to use. The staff is fantastic, and they are always asking us if we need any assistance.

Some reporting issues and we’re still fixing mistakes.

Being able to seamlessly coordinate with other organizations is also extremely helpful and knowing communications are HIPPA compliment and secure is great.

We have fixed many problems as far as documentation.

Being able to offer more services to our clients than we ever have before. The population we serve definitely benefits from our improved services because of our use of Comunity Care Link.

At first glance it appears tough to navigate due to the multiple steps included to complete a task.

The staff was super helpful in getting us started and acclimated to the software. It was very easy to maneuver and not overwhelming.

My dashboard and the share can be difficult to navigate.

The ability to cutomize the software to meet different needs and report on different metrics is another wonderful benefit of the software and one we take advantage of often.

Currently, the order is very sporadic and disjointed through each page.

We are also impressed by the wonderful customer service and accessabilty of Fhases staff for assistance with technical issues.

Fhases can sometimes be difficult to navigate with multiple screens.

This software has the ability to grow with your program and They are always prepared to help and very responsive when we have needed them.

Health Access Coordinators can get "locked out" of Fhases, which requires that another user stop what they are doing and unlock the system.

I think that customer service is most important with any product and this team is the best. They respond right away and are able to implement changes or requests quickly.

At this moment there isn't any thing that I don't like about the system.