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Community CareLink vs CaseFlow: Which is a better fit?

Updated on August 11th, 2024
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Summary
Features in Human Services
48
Best performer
49
  • Activity Dashboard
  • Care Plan Management
  • Data Collection
40
49
User satisfaction
4.4
User reviews32
Ease of use
4.1
Functionality
4.3
Value for money
4.2
Customer support
4.8
4.5
User reviews24
Ease of use
4.5
Functionality
4.5
Value for money
4.5
Customer support
4.9
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Community CareLink serves Public Health agencies, State and Local Government, Educational Organizations, Criminal Justice systems, Medicaid, Managed Care, non-profits, and funders.

CaseFlow serves any human service, of any size. Our standardized software can be easily tailored to the customer's workflows, consolidating all within a single interface.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
192006
4 screenshots
No screenshots provided by vendor

Community CareLink

Top Features
48/49
  • Survey/Poll Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • API
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Case Management
  • Certification & Licensing
  • Child Welfare Management
  • Client Management
  • Compliance Management
  • Contact Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Collection
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Forms Management
  • For Nonprofits
  • Goal Setting/Tracking
  • HIPAA Compliant
  • Intake Management
  • Medical History Records
  • Mobile Access
  • Multi-Location
  • Progress Tracking
  • Real-Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Task Management
  • Third-Party Integrations
  • Time Tracking
  • Training Management
  • Volunteer Management
  • Workflow Management
See All features
Hide Human Services Software Features -

CaseFlow

40/49
Show Human Services Software Features +

Community CareLink

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CaseFlow

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Community CareLink
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CaseFlow
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Community CareLink
  • By FirstCallTechnology
  • Located in United States
  • Founded in 2018
CaseFlow
  • By CaseFlow
  • Located in United States
  • Founded in 2017
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