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Rhinogram provides a telehealth platform for healthcare providers to engage and treat patients remotely, via text
DocVilla is used by single provider practices to large medical outpatient clinics. DocVilla is built for multispecialty practices and can be used by physicians, psych, pediatrics, gynecologists, etc.
We love the program and are so happy we chose to use it for our technology in the office to communicate with patients.
The one downside is that if you have multiple family members on the same phone # it's hard to keep track of who is the responsible/owner of the phone.
Rhinogram has vastly improved our ability to communicate with patients. Many people prefer texting these days, so it's an amazing tool to keep our patient population engaged with their care.
The virtual appointment should be more reliable as far as being able to consistently connect. It could be My errors and patient errors that are preventing connection.
All the staff find it very helpful and the secure communications feature of it is great to re-assure patients that their information is being keep safe.
SIKA has been the absolute worst part about using Rhinogram.
Our office is very happy with our experience. Great customer service and onboarding process makes starting with Rhinogram very easy.
I really don't like what was done to the Templates list when it was changed to the Library. I used to be able to see more text instead of hovering.
The system's provision of excellent customer support has been invaluable, ensuring that any issues or queries are addressed promptly and effectively.
I would like for DocVilla to give me the option to email patients when a change is made on their appointment. Sometimes a mistake is made, such as telehealth is booked in Error.
I love everything about it including it's ability to customize and connect with other softwares that we need for marketing. Customer service is super knowledgeable.
The engineering team develops anything that I need and is missing.
Super convenient and super easy to use EHR. I like that it's cloud and web based and can be opened in any device, which the doctors like.
We're grateful for the consistent quality and reliability it offers, and we look forward to continuing our partnership. Thank you for providing such an exceptional solution for our practice's needs.
Rhinogram
DocVilla
Top FeaturesDocVilla
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