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Product development and QA teams use Helix ALM to deliver quality products on time and minimize risk.
IT service providers, IT departments of enterprises of any size, IT freelancers
I like that it ties everything together and if you have things set up correctly, you get great trace-ability. It is VERY powerful, and flexible.
Lack of HTML support in emails sent by Helix ALM. It still doesn't support inline images.
Easy to fit the processes to our needs. It is realy a good thing, that this software is so easy to fit also to smal process and deep, and complex processes.
In issue window it's hard to see some details as they are hidden in various tabs.
The most important thing is Filters and our company using it as much as possible. Also, we are very happy about Requirements section.
I use this for test case development and defect tracking.
Shelving files is a great feature for users because they are saved onto the server and if the developers system crashes or the developer left the company, other users can retrieve them.
The text editor is still functional, but it's fallen below the minimum expectations for a text editor in this day and age.
Overall experience with PACE Suite has been very positive. It's a comprehensive solution for application packaging and delivery, and it has helped me save a lot of time and effort in my work.
Regular updates make a smidgen of trouble while utilizing it.
The reporting features are also useful, allowing me to track my progress and make sure I'm staying on track. The customer service has been great as well, with quick responses and helpful advice.
Quite frequently the snapshot function would time-out and not finish. We were on a 10 GB backbone so the reason for the failure was not clear.
I appreciate the ability to integrate with other tools, such as monitoring and logging systems, and the comprehensive analytics capabilities of PACE Suite help me identify areas for improvement.
License key keeps promoting me to enter and box disappearing very frustrating.
In my opinion they have one of the best customer services and it has help me save a lot of time by automating packaging processes.
Version control and user level management is quite difficult and it can be improvised further.
Helix ALM
Top FeaturesPACE Suite
Helix ALM
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PACE Suite
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