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SetMe is designed for IT and tech support professionals from companies of all sizes, across various industries.
GoToMyPC is ideal for individuals or businesses that need to access their computer securely from any location.
Constantly updated and worked on by the company it is feature rich and a solid support tool. Very happy with it and I have been using it since the FixMe days.
Unable to do connection with a single connection, ie. Working at home on my laptop I would like to connect to my primary workstation in the office and jump to users workstation which fails.
The reboot and reconnect features have been improved, and I also like having a variety of settings that allow me to choose how I want to see and control the remote desktop.
Constant updates that automatically occur and delay me connecting to a machine for a few minutes.
Overall it’s a great product. The price is right and the quality is good.
Multiple monitor controls. Two monitors visible is hard to control and switching between 2 is cumbersome.
I have been using this software for a while now and I am pleased with its performance and features.
Price could be lower, but seems to reflect the market. Looking forward to the unattended access functionality which I'm told is expected to be released soon.
The overall experience with this software has been great with lots of super features that will make you seem as though you're just right in your work place. I highly recommend this software.
I was very disappointment when my company stopped using this software.
It is dependable and the support team is responsive. I will continue to use it, and would love to see tiered discounts or some sort of appreciation pricing for being a customer for many years.
Some low-level-help is available but useless. Sometimes bugs and crashes.
Every support representative we have had the distinct, albeit rare, pleasure of speaking with has been extraordinarily helpful, professional and able to resolve our connectivity issues.
The application is slow and laggy even with high-speed internet on both ends (local and connected computer). This makes working remotely very frustrating.
I love the convenience of being able to work as though I am in the office and there is not the need to be there to do my work. I love the quick connection that GoToMyPC provides.
Was a life saver during early Covid. Stuck with it since then.
Prioritize real-user-identified key features according to your needs to find your best fit.
SetMe
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