# Compare GoToMyPC vs LogMeIn Resolve 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GoToMyPC and LogMeIn Resolve based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/193062-249584/GoToMyPC-vs-GoTo-Resolve

---

# GoToMyPC vs LogMeIn Resolve Features and Cost Comparison

Last updated May 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GoToMyPCLogMeIn Resolve2/4 selected

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.8 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

[## GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.8 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.3

Functionality

4.8

Ease of Use

4.9

Customer Service

4.6

Reviews Sentiment

Based on [588 reviews](#user-reviews)

Positive

570

Neutral

13

Negative

5

[## LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [214 reviews](#user-reviews)

Positive

192

Neutral

16

Negative

6

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Zoho Desk

4.5 (2,212)

* * *

Starting Price

$20.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### NinjaOne

4.7 (288)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

### SysAid

4.5 (519)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

### Atera

4.5 (448)

* * *

Starting Price

$129.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,668 reviews from remote desktop software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Feature ratings

Remote Access/Control

4.9

Access Controls/Permissions

NA

Screen Sharing

4.7

File Transfer

4.5

Mobile Access

4.6

70%Fit

Missing features

Feature ratings

Remote Access/Control

4.4

Access Controls/Permissions

4.3

Screen Sharing

4.7

File Transfer

4.2

Mobile Access

NA

User satisfaction

User satisfaction

4.8

User reviews[588](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.3

Customer support

4.6

User satisfaction

4.4

User reviews[214](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

$35Other, Per Month

-   Free version
-   Free trial

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

GoToMyPC is ideal for individuals or businesses that need to access their computer securely from any location.

Best for

IT professionals and MSPs in upper midmarket and enterprise organizations managing endpoint security, compliance, remote support, and helpdesk operations.

## User reviews

Pros & cons

Susan W.

Accounting Administrator

> "GoToMyPC gives me complete access to my office computer working remotely on my laptop from home, hotels while traveling or..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7074626)

JT

Jane T.

Office Manager

> "Nothing on their end, on my end if the office had a power outage even for a second my office computer is then powered off, so..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7048841)

VR

Verified Reviewer

owner

> "My home office computer has the information I need and I can access it easily thru GoToMyPc. When I had printing issues, I..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7034898)

Paula C.

Executive Assistant

> "Internet connection freezes up interface at times when I am online for longer than a few minutes; have to disconnect and log..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6844301)

GH

Gina H.

Remote PC support

> "It has enabled me to assist her whenever she needs help, which makes her very happy and reduces my stress. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7073555)

PM

Paula M.

owner

> "They do not offer a monthly plans, only monthly billing, and do not alert you when your account is up for renewal..Renewal is..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#SoftwareAdvice___6791280)

SG

Scott G.

Managing Partner

> "I have been with GoToMyPC for over 10 years now and have always been impressed with the customer service, if when there were..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7077045)

DC

Darek C.

President and Owner

> "Sometimes I lose ability to type right letters and I have to re-login."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7030903)

TK

Tricia K.

Telecommunications consultant

> "I have been using GoToMyPC since 2000 and have used it almost daily and the ease for which it allows me to be anywhere and get..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6421464)

AH

Angela H.

Owner

> "I also don't like that I can't copy and paste from my remote device."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6865152)

CH

Courtney H.

President

> "I went straight to my remote computer the next morning, logged on, hit the edit button and was good to go! "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7132441)

BM

Betty M.

President

> "Unfortunately though we just have to use Remote Desktop and a vpn to access the other computers and the other person can't..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6811034)

JG

Joe G.

Managing Director

> "Also like that you can complete your information and when you need to fill in a form you can with just one click."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6762055)

BB

Bertram B.

Manager

> "I can barely use it; only for 2 PC's since the price jumps from $792 to $1188/yr just to be able to connect to a third..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6366227)

Laverne R.

owner, buyer

> "It is very easy and quick to connect to my office computer from home or away from work. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7078904)

AD

Angela D.

President

> "My internet connection sometimes causes problems, no fault of GotomyPC software."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6832087)

LP

Lisa P.

Owner

> "I travel extensively for work and this platform is essential."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7070656)

Randall M.

Senior Vice President

> "I only miss not having the two monitors in view on my work PC."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7022246)

CH

Cedric H.

Attorney

> "I like the flexibility it provides me to work while traveling or from my home."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6820362)

JS

Joy S.

Owner

> "I am an income tax preparer, and in 2020 my daughter was hospitalized for over 3 months...during tax season!"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7002499)

DL

Deniz L.

Co-Founder and Co-Owner

> "I do not have many problems or connectivity issues and when I do, I can get someone on the phone to help me quickly."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7011881)

JK

Jeannette K.

Real Estate Broker

> "not as functional on a tablet, host computer screen is too small a part of the tablet screen"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6307400)

VR

Verified Reviewer

Non-Profit Accountant

> "It has become a crucial part of my business and enables me to respond to clients needs from anywhere, at any time, from my..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4891576)

MO

Mark O.

Owner

> "If the host computer reboots, I am unable to establish a connection."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6627040)

SO

Sheryl O.

General Manager

> "I can count on GoToMyPC to run my office computer from my home and that includes printing receipts for guests as well as..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6100019)

RR

Robert R.

Enrolled Agent

> "I think I have been over charged for four computers but that would have been my fault because I was not watching what I was..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6561226)

Peter R.

Principle Consultant

> "For a remote desktop product, GoToMyPC is a secure, responsive, and feature-rich product, allowing me to work as productively..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6043123)

PM

Paula M.

owner

> "We do not use it..When I tried to cancel, I was told that we had a annual plan and we would have to carry the cost for..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#SoftwareAdvice___6791280)

TE

Thomas E.

Account Manager

> "I have had a couple of questions over the years and the support people were quick to respond and help me."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7107141)

IP

Ian P.

CEO

> "They won’t stop charging your card even though you ask for it numerous times."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#SoftwareAdvice___6551493)

CB

Christine B.

Owner

> "I could bring a very lightweight laptop (11" screen) on trips for consulting, get on wifi, and have full access to my desktop..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6130425)

DF

Dennis F.

President and Treating Physician

> "Larger files take a long time to transfer."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6368540)

SS

Susan S.

President

> "It has made my workday much more flexible and know that I can connect to my work desktop from ANYWHERE!"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6699399)

GB

Grahame B.

Managing Director

> "Sometime slow to connect depending on internet speeds"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6672887)

RH

Rebecca H.

Owner

> "This allows me to continue to move my business forward and have complete control over my finances without disrupting the..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4810440)

Peter S.

Attorney

> "File transfers sometimes glitch; could not utilize file transfer when logged in from vacation rental with firewall."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6208746)

Paula C.

Executive Assistant

> "Easy to use; easy to access; responds quickly; strong security; allows me to access multiple computers in different locations"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6844301)

JG

Joe G.

Managing Director

> "The cost of it has gone up considerably since the company changed hands."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6762055)

KV

Kathleen V.

Clinical Nurse Specialist Owner

> "I never have to worry about forgetting a file--I always have access"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7115219)

Adam H.

President

> "The price; at $38 per instance, it is a bit pricey."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6591115)

VA

Veronica A.

InHouse Manager

> "What I like most about GTMPC, is the easy accessiblity from my home PC or my cell phone."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6435973)

IP

Ian P.

CEO

> "They will keep charging you and say that they cant cancel."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#SoftwareAdvice___6551493)

RC

Robert C.

Treasurer

> "I am very pleased with this service and the longevity of my subscription speaks to that! "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7114564)

PM

Paula M.

Finance Administrator

> "there was an issue on restart with our network that took some time to clear up, but it was our network, not GoToMyPC."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6012178)

BM

Betty M.

President

> "I would like to see better pricing for small businesses that have multiple computers we could use this on."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6811034)

JD

Joyce D.

Assistant

> "My office is short staffed at this time. Because of my husband's illness, I am unable to physically go into the office. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4924613)

TG

Tony G.

Treasurer

> "I live 50 miles from my office - much of the work can be home-based so the ability to access office files and software..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___5059945)

HW

Howard W.

Owner

> "Sometimes it slows down if either of the internet connections weaken"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6101393)

DL

Deniz L.

Co-Founder and Co-Owner

> "I love that I can always access my computer from anywhere!"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7011881)

ME

Mike E.

Investment Banker

> "For basic remote access it seems like the cost is a little high... but we couldn't find any other options."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6147333)

SR

Susan R.

appraiser

> "I feel that my data is secure and it allows me to work at home all hours of the day and avoid leaving the house when the..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6220296)

LT

Laura T.

CPA

> "Rather than just allowing me to dial into the office, there have been times when I've failed to send something from my home..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4615252)

TR

Travis R.

Owner

> "We use GoToMyPC to access computers from multiple business locations and this software is the most reliable that we have found..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___5022656)

DP

David P.

Director of Litigation Support

> "Sometimes the remote printing is glitchy."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6217633)

SC

Shirley C.

Secretary Treasurer

> "Was happy with it when it was working, need some help getting it back on my home computer to my work computer."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6706768)

JD

Joyce D.

Assistant

> "Without GoToMyPC, I would be unable to send my insurance claims. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4924613)

SH

Scott H.

Store Manager, Contractor sales

> "Overall, though quite expensive it pays for itself in time with the ability to go to my PC!"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6318826)

DP

Donna P.

V.P.

> "The app makes it hard to read accounting reports as the zoom feature on a phone is small but it would be the same in any..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4735231)

CW

Charisse W.

Transaction Coordinator

> "so user friendly...."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7121608)

RR

Robert R.

Enrolled Agent

> "The cost. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6561226)

CG

Christine G.

CPA AND OWNER

> "This program has been an integral part of my CPA practice for myself and my staff."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6427035)

SL

Stephanie L.

Office Manager

> "My only problem isn't with GoToMyPC it's with my internet connection."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4911813)

GH

Gina H.

Remote PC support

> "GoToMyPC is simple to use and extremely reliable. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7073555)

PM

Paula M.

Finance Administrator

> "Installed, an issue cropped up on restart for the install."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6012178)

DL

Deniz L.

Co-Founder and Co-Owner

> "Everyone is knowledgeable about troubleshooting and friendly."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7011881)

PR

Patricia R.

CPA

> "Having to be at the host computer to fix issues is not always possible"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6036958)

Bob D.

President

> "The fact that the product can be used within a desktop access, mobile phone or pad access, or from a client's desktop is very..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4858165)

VL

Valerie L.

CPA

> "I'm not sure if it is a problem with GoToMyPC or my wifi."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4940461)

BF

Brooke F.

Treasurer

> "Working from home is not a new thing but having access to the main office's accounting program after hours and on the weekend..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6135396)

KJ

Kathleen J.

treasurer

> "It is impossible to print remotely, requiring file transferring & a bit of inconvenience to print what I've done on the home..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4459347)

RL

Rochele L.

CEO

> "It allows me to access the company's main computer and to be able to work from anywhere in the world."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6073425)

GP

Gavin P.

VP

> "It is more expensive than other competitors but we glady pay the higherprice becaus of its reliability"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6220754)

RW

Richard W.

President

> "The peace of mind that I don't have to risk my company assets while traveling and can use any computer with internet access to..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___5004910)

RS

Robert S.

Owner

> "Seems like prices are always made for the enterprise users and never the small businesses. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___5013198)

KC

Karen C.

Executive Director

> "Our agency has been using GoToMyPC for many years and have enjoyed the ease of using the remote access. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6382986)

J. Valerie F.

Owner

> "I didn't have time to research free options, so I purchased this."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6307070)

Philip M.

director

> "excellent overall and it really makes a huge difference on completing sensitive tasks remotely."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6647371)

RK

Robert K.

pres

> "The only time it has not been great has been in China with poor internet."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6177173)

TR

Travis R.

Owner

> "I have used this software for a vehicle, hotel, home, etc., and it just works every time that I login."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___5022656)

BN

Bruce N.

Attorney

> "For example, I cannot remotely jump from my office desktop to my secretary's desktop...even though I am on the same local..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4329916)

[View Reviews](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

Mai M.

Managing Director

> "It's been a super powerful tool for our team to use with all clients across the country."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___7120409)

TB

Tonia B.

Director of IT

> "It often resolves to websites outside of the US and is blocked by the system"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6802591)

MT

Marek T.

CEO

> "The integration with knowledge base articles facilitated quick access to relevant information, enabling efficient issue..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4825144)

MT

Mark T.

Owner

> "Poor Apple device support."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452)

AN

Alex N.

System Analysis

> "Having information such as what operating system a computer is running, who is currently logged in, and what the..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

SB

Steve B.

Director

> "We have also found that the product is not as stable as GTA and often times out a session or fails to connect, for no..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352)

AN

Alex N.

System Analysis

> "GoTo Resolve offers me a lot of tools to manage our company's IT resources and provide real time support to our users."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

PM

Paul M.

IT System Administrator

> "Sometimes it's worked, but then other times, I couldn't even log in because the end-user was asked to enter credentials..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488)

RS

Raj S.

President

> "It's intuitive interface and robust file transfers are impressive making it easy to use even for novices."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6796851)

SB

Steve B.

Director

> "The inability to allow multiple support staff to join the same Unattended Session."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352)

AN

Alex N.

System Analysis

> "I was very easily able to get it to run on my smart phone allowing me to quickly solve a IT issue at work while in the..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

AN

Alex N.

System Analysis

> "The GoTo Resolve client handles users changing poorly which is usually when the client crashes."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810)

MT

Mark T.

Owner

> "Love the mobile device management option"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452)

SR

Sarah R.

I.t. technician

> "The only thing I don't like is that if I switch users on the computer I am connected to sometimes I have to disconnect..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3729534)

NS

Nikhil S.

Application Development Analyst

> "GoTo Resolve's ticketing system is highly effective."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6637939)

PM

Paul M.

IT System Administrator

> "Not being able to remote into an end-user's system while they were having a problem."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488)

JB

Jeremy B.

Csr

> "I have been using this app for 2 months and it has been easy to use with my cell and the computer app"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6520191)

MS

Mike S.

IT Administrator

> "It's not easy to configure, the ticket system is iffy at best and they don't even know how to help you configure it..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101)

HC

Haresh C.

Warehouse Executive

> "It provides quick resolution to respective ticket by number of features like remote acccess, screen sharing, chatting..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4477884)

MS

Mike S.

IT Administrator

> "First time failed, support couldn't get us past step 1 on ticket system, so we canceled. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101)

PF

Paul F.

Desktop Infrastructure

> "The ease of use to be able to remote devices, with or without users at the device, as long as their is internet..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341)

IF

Ian F.

IT Specialist

> "Specifically on Mac, some users need to change the accessibility settings for GoTo in the systems settings, but they do..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4786012)

AS

Ankit S.

Applications Engineer

> "The software is built on Citrix's secure, high-performance infrastructure, ensuring that support sessions are fast,..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

AS

Ankit S.

Applications Engineer

> "software's user interface is too simplistic and lacking in advanced features."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

PF

Paul F.

Desktop Infrastructure

> "Also, seeing device resources in the Go To Resolve admin portal is useful."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341)

Azizah A.

Office Management

> "Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided to..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3823314)

DR

Dwight R.

IT

> "The remote session aspect seems to run well and it is easy to elevate the session as an admin, switch between monitors,..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779982)

KH

Konnor H.

IT Specialist

> "Deployment could be a bit betterInterface looks a bit bare"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767559)

JT

Jason T.

Implementation Specialist

> "I like how we can transfer files, so a customer can send me files, or I can send to them."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464)

IC

Ian C.

Systems Analyst

> "The only con I can think of is that users can uninstall the tool."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779677)

JP

John P.

Information Security Specialist

> "The remote control feature allows us to connect and help end-users."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779371)

JT

Jason T.

Implementation Specialist

> "Compared to other screensharing apps, more technically complicated to use than Zoom or Teams"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464)

JMA

Jomaica Marie A.

IT Technical Support II

> "I like the color combination and I lie that the other employees that I remote control the PC also trust the product and..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781352)

AR

Amelia R.

customer service agent

> "getting to know how to use the product at first was difficult"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779287)

DL

Donna L.

IT Manager

> "I can quickly login remotely and support employees wherever they are working"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763515)

PM

Patrick M.

Manager

> "A tad difficult to setup. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779445)

AS

Ankit S.

Applications Engineer

> "It also offers 24/7 support, so users can get help whenever they need it."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690)

BT

Benjamin T.

Technical Support Engineer

> "The agent doesn't always install properly and it can be a little difficult to push out to many users sometimes. "

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2932682)

CB

Chris B.

Service Analyst

> "It has saved use numerous truck rolls to our osp department."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781915)

JD

JOHN D.

Senior BI Analyst

> "Could occasionally run in to problems with client access."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2994902)

EZ

Edwin Z.

Company owner

> "The video and sound quality is super.its a powerful IT innovation tool"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3686304)

RZ

Rostom Z.

Digital Literacy Specialist

> "At times the connection strength is not great, but this is not a major issue."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3489578)

RM

Ryan M.

Systems Administrator

> "The support tool works great and I like the mobile remote support tool as well."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4765335)

VR

Verified Reviewer

System Administrator

> "I don't like the way they license the app."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2918067)

JF

Jake F.

Program support

> "I would rate it an 8 out of 10."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4895233)

VR

Verified Reviewer

Sr Pipeline Manager

> "The element of being in person with someone can be helpful for certain people. If this is you, then this product may not..."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985)

KB

Kees B.

Technical Support Analyst

> "Intuitive, easy too use, easy to change to admin mode"

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849732)

VR

Verified Reviewer

Sr Pipeline Manager

> "Getting people with no internet or very low internet experience can be stressful."

[See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985)

[View Reviews](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

## User interface

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

4.82 (588)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)

4.42 (214)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Active Directory Integration

150

Important

Activity Dashboard

120

Important

GoToMyPC

21/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/193062/GoToMyPC/#features)

LogMeIn Resolve

Top features

23/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/249584/GoTo-Resolve/#features)

### Recognition

GoToMyPC is recognized as a top-rated tool in 4 Capterra Shortlist reports

LogMeIn Resolve is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

GoToMyPC

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

LogMeIn Resolve

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GoToMyPC

-   By GoTo
-   Located in United States
-   Founded in 2003

LogMeIn Resolve

-   By GoTo
-   Located in United States
-   Founded in 2003

## Popular Comparisons

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

vs

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

$35/month

Price

$24.9/month

4.8

Features

4.6

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/193062-194565/GoToMyPC-vs-TeamViewer)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

$29/month

Price

$39/month

4.4

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/164283-249584/Zendesk-vs-GoTo-Resolve)

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

vs

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

$35/month

Price

€22.9/month

4.8

Features

4.5

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/149595-193062/AnyDesk-vs-GoToMyPC)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,425)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

$29/month

Price

$19/month

4.4

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124981-249584/Freshdesk-vs-GoTo-Resolve)

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

vs

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

$35/month

Price

$29.5/year

4.8

Features

4.6

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/173304-193062/RemotePC-vs-GoToMyPC)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

$29/month

Price

R$35/month

4.4

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/202528-249584/Milvus-vs-GoTo-Resolve)

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

vs

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

$35/month

Price

₹480/month

4.8

Features

4.6

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/112011-193062/Zoho-Assist-vs-GoToMyPC)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$29/month

Price

$15/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-249584/LiveAgent-vs-GoTo-Resolve)

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

vs

[Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (227)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/)

$35/month

Price

€8.39/month

4.8

Features

4.2

4.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/193062-219280/GoToMyPC-vs-Iperius-Remote)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (714)](https://www.capterra.com/p/132997/Freshservice/reviews/)

$29/month

Price

$19/month

4.4

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132997-249584/Freshservice-vs-GoTo-Resolve)

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

vs

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

$35/month

Price

$6/month

4.8

Features

4.7

4.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/162972-193062/Splashtop-Business-Access-vs-GoToMyPC)

[LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

vs

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

$29/month

Price

$199/year

4.4

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/177094-249584/Supremo-Remote-Desktop-vs-GoTo-Resolve)