# Compare Jira vs Zapier 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jira and Zapier based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/19319-130182/JIRA-vs-Zapier --- # Jira vs Zapier Features and Cost Comparison Last updated March 31st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JiraZapier2/4 selected [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) [## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $7.91/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [15,361 reviews](#user-reviews) Positive 14,014 Neutral 1,128 Negative 219 [## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price $29.99/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,049 reviews](#user-reviews) Positive 2,923 Neutral 97 Negative 29 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 9,107 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 86%Fit High performer Feature ratings Customizable Reports 4.4 Task Management 4.6 Commenting/Notes 4.6 Customizable Fields 4.6 Real-Time Data 4.2 \--%Fit Missing features Feature ratings Customizable Reports NA Task Management 4.5 Commenting/Notes NA Customizable Fields NA Real-Time Data NA User satisfaction User satisfaction 4.4 User reviews[15,361](https://www.capterra.com/p/19319/JIRA/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 4.7 User reviews[3,049](https://www.capterra.com/p/130182/Zapier/reviews/) Ease of use 4.3 Functionality 4.6 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $7.91Per User, Per Month - Free version - Free trial Price starts from $29.99Usage Based, Per Month - Free version - Free trial Best for Best for Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. Best for Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation. ## User reviews Pros & cons Kevin P. Products infrastructure Specialist > "big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066574) Suresh K. Senior Executive at Adecco > "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284) KG Kregg G. Agile Team Lead > "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need or..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222) NP Neha P. Application support analyst > "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) WH William H. Mobile Marketing Account Executive > "Jira has provided me with a better insight into how all the moving components in our mobile campaigns, such as copy requests and tech changes and approvals, are tracked." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066046) RV Rakhi V. QA Lead > "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022) VR Verified Reviewer Tech support engineer > "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083) SR Sandra R. Program Manager > "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347) VR Verified Reviewer Product Manager > "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712) VR Verified Reviewer Product Manager > "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) Hadi B. Product Coordinator > "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) VR Verified Reviewer Product Manager > "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) JT Jarvis T. Support Coach > "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306) Matt B. Director of Products > "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631) NP Neha P. Application support analyst > "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) VR Verified Reviewer QA Engineer > "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) VR Verified Reviewer Software Developer > "It has allowed us to deliver software for our client seamlessly, and gives them some transparency into our progress on the software we're creating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053286) AS Adam S. Head of Transformation Planning > "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134) JL Joe L. IT Administrator > "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer App Developer > "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) VR Verified Reviewer Operations manager > "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) VR Verified Reviewer Product Manager > "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) Sumedh V. Software Engineer > "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801) Luis D. project product manager > "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900) VR Verified Reviewer Support engineer > "In general, it is a very good tool for monitoring and documenting development tasks with integrated AI and the possibility of following the time spent on each task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052177) LD Leo D. eMBEDDED SOFTWARE TESTER > "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) LD Leo D. eMBEDDED SOFTWARE TESTER > "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) IP Ilya P. SRE > "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489) JH Jennifer H. Managing Paralegal > "Jira has highly customizable workflows, which is useful for compliance driven teams and is real time visibility into progress." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073252) BY Brian Y. Visa Consulting Specialist > "I do not like that Jira may be too large to be felt as heavy by small teams, and some of the setups still need time to be configured in the correct way." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067436) JL Joe L. IT Administrator > "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer Student > "And what I did not like most about Jira was the spiked learning curve, especially for new users and the non technical team members. Despite the fact that Jira is an astoundingly..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6810143) VR Verified Reviewer IT Project Manager > "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397) VR Verified Reviewer App Developer > "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) Manoj H. Senior Analyst > "It significantly improves collaboration, task tracking, and reporting. While it requires some initial effort to learn and configure, the flexibility and scalability make it an..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062266) CH Carl H. L and D Consultant > "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224) Enguerran M. Fullstack web developer > "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) Denis M. Recruiter > "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) VR Verified Reviewer Managing Director > "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) VR Verified Reviewer Operations manager > "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) Aniket K. Software Engineer > "Also, performance can sometimes slow down when working on large projects, which can affect productivity." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) VR Verified Reviewer Operations manager > "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) MG Mike G. Vice president > "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039) RG Ruby G. Patient Advocate > "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553) AH Anna H. litigation consulting > "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602) VR Verified Reviewer Product Manager > "I like that Jira gives you a ton of flexibility to customize workflows, fields, and boards to match how your team operates." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) Debojyoti M. Software Engineer > "sometimes it takes forever to load a single page which is annoying when u just wanna check a task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) Wren W. Office Administrator > "It’s highly customizable, supports complex workflows, and makes it easy to track progress across sprints, epics, and projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) MG Matt G. SOX Senior Analyst > "Additionally, poorly configured notifications can lead to email / notification overload." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409) Prashant M. Quality Assurance > "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) VR Verified Reviewer Talent Aquisition Specialist > "There are times I wish I had the ability to filter based on different things that are not options." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219) DL Drew L. SR SYS Admin > "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) DV Dario V. CTO > "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439) Prashant M. Quality Assurance > "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) LD Leo D. eMBEDDED SOFTWARE TESTER > "For simple tasks, it often feels like overkill, with too many fields, steps, and settings." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) VR Verified Reviewer Software Engineer > "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968) SC Sam C. Talent Lead > "The interface can feel overwhelming and bloated, especially for new or non-technical users" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7049958) Hadi B. Product Coordinator > "Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) Wren W. Office Administrator > "The interface can feel cluttered, and simple tasks sometimes take more clicks than they should." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) Jay G. SDE > "It keeps my entire team aligned and makes it easy to track progress, deadlines, and blockers. Once the workflows are set up properly, the productivity boost is huge." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7060456) Wren W. Office Administrator > "It’s not very beginner-friendly, and building or adjusting workflows often requires admin help." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) Parsa G. AI Data and Insight Analyst > "Also, enabled creating a dashboard on different categories of tickets that are created, both internally and externally, which helps with tracking trends and increasing overall..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6870666) Debojyoti M. Software Engineer > "like ther are so many buttons and settings hideing everywhere... its a bit of a steep lerning curve if u ask me." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) Enguerran M. Fullstack web developer > "The system functions as a reliable tool through its basic setup requirements which I use on a daily basis to handle my work and programming tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) IM Inga M. Sales Manager > "Unavailability of some crucial features such as video conferencing was overwhelming when I was a new user since I hadn’t integrated with external applications." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7022592) BA Beth A. Copywriter and marketing consultant > "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you can..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954) MG Matt G. SOX Senior Analyst > "Performance may degrade with very large projects, and it can be very time consuming to keep it updated." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409) DV Dario V. CTO > "It's perfectly suited for teams: sends notifications, mails, allows switching from the app to the web site transparently and collaborating with a large team is really good." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439) SS Shenella S. Business Development Team Leader > "Interface involves too many click paths which causes a lag." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094816) Enguerran M. Fullstack web developer > "The best aspect of the software for developers exists in its ability to work together with Git and our CI/CD pipelines." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) Chitransh G. Consultant > "The abundance of features leads to a cluttered experience, with many menus and settings that can confuse users unfamiliar with the platform." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674) VR Verified Reviewer Software Engineer > "The ability to assign tasks, monitor progress, and maintain visibility across projects makes day to day coordination much easier." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136212) VR Victor R. Product Coach > "Compared to modern tools like Notion, Jira lacks flexibility and feels stuck in an older paradigm." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052162) JK Jitae K. Sr.Devops > "In general, it offers excellent integration with other apps like Github, has an intuitive user interface, and provides a wealth of useful features such as tracking user..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974) Fohsoh D. Data analyst > "It also seems to use a lot of computer memory, especially when multiple tabs are open, which can slow things down." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6878270) SM Sajjad M. Supply chain and logistics manager > "Efficiency: I love that we get instant notifications the moment a ticket is created, which eliminates the need for tedious copying and pasting of data." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7129467) Denis M. Recruiter > "However, I can't give it 5 stars because the clunky UI and occasional slowness hold it back from being perfect." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) VR Verified Reviewer Managing Director > "The flexibility around workflows, issue types, and integrations is a big plus, especially when working with developers and multiple teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) TW Tabatha W. Nursing Manager > "The interface can feel cluttered and overwhelming, especially for new users." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7084018) [View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/) FH Faith H. Sales Opps > "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct information is avalible..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773) MM Michelle M. Owner > "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes even..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) Kartikeya G. Property Manager > "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from prebuilt..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211) John C. Founder > "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth related..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365) Adrian P. CEO > "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838) VB Victor B. Digital Operations Manager > "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can become..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231) Kartikeya G. Property Manager > "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211) PG Patricia G. Customer Service Lead > "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844) Adrian P. CEO > "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838) DR Daniel R. Product Manager > "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490) AG Anna G. Digital Marketing Manager > "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867) JN Josh N. Realtor > "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper knowledge, a bad..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) BW Bridget W. CEO Marketing Consultant > "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native integrations." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247) IS Ignacio S. Real Estate Agent > "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves technical..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919) HA Hayley A. Marketing Manager > "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to technical teams..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206) BM Brandon M. General Manager > "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue with the..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578) KK Kevin K. Marketing Manager > "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093) PG Patricia G. Customer Service Lead > "The cost can increase if you are going to do complex, multi-step automation." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844) MS Michael S. Marketing Manager > "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) KS Keith S. Co-Founder and Chief Executive Officer > "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401) CL Caitlin L. Website Owner > "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons of different..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860) Aaron G. Membership and Development Director > "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586) JN Josh N. Realtor > "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier has a complete..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) SS Sierra S. Admin > "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915) VR Verified Reviewer Sr. People Ops > "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to solving my..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187) SZ Samantha Z. Director of Operations > "The programs I needed to connect are not available on Zapier." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816) JN Josh N. Realtor > "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that everything is..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) NR Nuria R. Community Manager > "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112) JN Josh N. Realtor > "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want to automate,..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) KK Kevin K. Marketing Manager > "Debugging complex automations can be tricky, and there can be slight delays in running tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093) Samuel K. Ceo > "Zappier is a powerful tool that has greatly helped me streamline my workflows and the automation feature has greatly freed our Salesforce by over 90%." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6418635) KC Katherine C. Chief Operations and Finance Officer > "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881) TN Tim N. Owner > "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658) JM Jim M. National Sales Director > "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation portion." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971) Sahil K. Quality Assurance Lead > "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) Nicholas B. MD > "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814) MS Michael S. Marketing Manager > "It helps connect multiple apps and automate repetitive tasks without coding." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) RV Ravi V. Quality Adviser > "It is bit expensive and when you start multi step zaps or if you require higher limits." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975) BF Britany F. Office Manager > "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and QuickBooks" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867) RH Ryan H. Creative Manager > "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid plan is a bit..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384) MM Michelle M. Owner > "I also appreciate that they’re always adding new integrations, which keeps the tool flexible and useful as my tech stack grows." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) LB Lauren B. Lead Content Creator > "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572) VR Verified Reviewer Operations Lead > "It has removed a lot of manual work for our team and we continue to build more workflows as we scale." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622) AG Anna G. Digital Marketing Manager > "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867) AP Akhil P. Student > "The ability to create custom workflows tailored to our needs has been particularly valuable. While the pricing can be a concern as our needs grow, Zapier's..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6329371) AR Alec R. Owner > "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479) Ederson V. Systems Engineer > "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this saves me from..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452) JP Jonathan P. CEO > "It works for most cases, but I could not make it work to automate replies to comments on my Instagram ads" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6456127) SS Sierra S. Admin > "I love how Zapier handles repetitive tasks automatically. Once it’s set up, everything just runs in the background and saves so much time." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915) MM Michelle M. Owner > "The biggest challenge is that most of my clients struggle with it." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) TA Tim A. Strategic Operations Director > "It allowed us to automate our data transfers, reporting, and reminders." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6860560) PM Pavel M. Product Manager > "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070) MM Michelle M. Owner > "It does exactly what I need without turning every simple workflow into a science project, and that’s why it stays my go-to." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) Tommy M. Growth Genie > "You do not want to subscribe to a plan with too many or too few zaps. Although unrun zaps can be processed afterwards so no data is lost!" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6366018) RM Rene M. VP of Operations > "It has allowed me to manage and integrate my CRMs which has reduced double work significantly." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6884372) Faiz A. Research Assistant > "The “pro” features are expensive for a student." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079320) AD Aaron D. Tech Specialist > "The price to value is incredible, you are able to find pre-made automations for the systems you already use." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7044664) BO Babatunde O. SEO Marketer > "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372) VR Verified Reviewer IT Administrator > "The broad range of integration capabilities is what makes this service so important." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743) Nikita V. Marketing Manager CRM > "The pricing model is quite expensive and limiting, we have very few users with high capacity requirement, often we ended up paying extra." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6372560) MN Melissa N. Owner > "Automated all of my businesses processes and saved me so much time through integrating multiple softwares and automating next steps" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187) KW Kirsten W. Head of Customer Success > "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132) SB Suzanne B. Senior Sales Coordinator > "Have used to map from pandadoc back to Hubspot to update deal amounts and stage etc and works perfectly." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6825000) DS Dipak S. Sr. Developer > "Certain users may find that the free plan does not provide enough functionality, and they will need to upgrade to fully use the service." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6416447) RR Rafia R. Graphic Designer Visual Branding > "Automations run smoothly and cut down repetitive work in daily tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7053682) CB Christoph B. COO > "This limits the level of complexity for which it can be used." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548) VR Verified Reviewer Operations Lead > "Incredibly powerful third-party tool to automate workflows." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7058622) VR Verified Reviewer Python developer > "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and security..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470) Nicholas B. MD > "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814) Paula G. Engineering Project Manager > "Some app endpoints are quite restrictive, requiring you to construct a Zap for each piece or account you wish to automate; for those automations, we still have to..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4966993) ZG Zohreh G. Senior Product Researcher > "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139) Ali M. CEO > "The biggest downside for us was pricing." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7064950) MN Melissa N. Owner > "It has streamlined and automated many different processes across many different platforms and softwares we use." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6849187) VR Verified Reviewer Sales Consultant > "For small businesses or individuals, the free plan feels restrictive with limited tasks and features." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605) BM Brandon M. General Manager > "Zapier allows my leads to come in and be automatically added into my CRM system." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578) RF Ritchie F. Producer > "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177) AB Ali B. Owner > "Zapier gives me and my clients back countless hours of project management time by making tasks happen instantaneously that would have manually taken hours!" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6562195) Ashley G. Owner of Digital Ash Agency > "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488) Samuel A. Digital marketing manager > "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality required, I..." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100) Sahil K. Quality Assurance Lead > "Accessing customer support can be tough and there seems to be a lack of communication around software updates" [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) [View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/) ## User interface 4.45 (15,361) [Zapier](https://www.capterra.com/p/130182/Zapier/) 4.66 (3,049) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Jira Top features 29/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/19319/JIRA/#features) Zapier 14/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/130182/Zapier/#features) ### Recognition No recognitions have been awarded to Jira Zapier is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Jira Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zapier Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jira - By Atlassian - Located in United States - Founded in 2013 Zapier - By Zapier - Located in United States - Founded in 2011 ## Popular Comparisons [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,241)](https://www.capterra.com/p/169607/Clockify/reviews/) $7.91/month Price $4.99/month 4.4 Features 4.6 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/19319-169607/JIRA-vs-Clockify) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [viaSocket](https://www.capterra.com/p/10020406/viaSocket/)[4.83 (646)](https://www.capterra.com/p/10020406/viaSocket/reviews/) $29.99/month Price $30/month 4.6 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/130182-10020406/Zapier-vs-viaSocket) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $7.91/month Price $10.99/month 4.4 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/19319-184581/JIRA-vs-Asana-PM) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) $29.99/month Price $9/month 4.6 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-147657/Zapier-vs-monday-com) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) $7.91/month Price $9/month 4.4 Features 4.5 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/19319-147657/JIRA-vs-monday-com) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $29.99/month Price $10.99/month 4.6 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130182-184581/Zapier-vs-Asana-PM) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,525)](https://www.capterra.com/p/211559/Trello/reviews/) $7.91/month Price $5/month 4.4 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/19319-211559/JIRA-vs-Trello) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,525)](https://www.capterra.com/p/211559/Trello/reviews/) $29.99/month Price $5/month 4.6 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-211559/Zapier-vs-Trello) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/) $7.91/month Price $10/month 4.4 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,592)](https://www.capterra.com/p/186749/TaxDome/reviews/) $29.99/month Price $800/year 4.6 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-186749/Zapier-vs-TaxDome) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,580)](https://www.capterra.com/p/158833/ClickUp/reviews/) $7.91/month Price $10/month 4.4 Features 4.6 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/) $29.99/month Price $10/month 4.6 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-130182/Wrike-vs-Zapier)