--- title: "Compare Jira vs Zapier 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Jira and Zapier based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/19319-130182/JIRA-vs-Zapier" page_type: "comparison" language: "en" --- # Jira vs Zapier Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JiraZapier2/4 selected [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) [## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $7.91/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [15,489 reviews](#user-reviews) Positive 14,141 Neutral 1,128 Negative 220 [## Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price $29.99/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [3,077 reviews](#user-reviews) Positive 2,949 Neutral 98 Negative 30 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Connecteam 4.6 (5,315) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### TaxDome 4.7 (3,622) * * * Starting Price $800.00 Per User,Per Year Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Todoist 4.6 (2,663) * * * Starting Price $4.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * Highest Rated ### Workato 4.6 (86) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 100% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 9,248 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 86%Fit High performer Feature ratings Task Management 4.6 Commenting/Notes 4.6 Customizable Reports 4.4 Customizable Fields 4.6 Real-Time Data 4.3 \--%Fit Missing features Feature ratings Task Management 4.5 Commenting/Notes NA Customizable Reports NA Customizable Fields NA Real-Time Data NA User satisfaction User satisfaction 4.4 User reviews[15,489](https://www.capterra.com/p/19319/JIRA/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 4.7 User reviews[3,077](https://www.capterra.com/p/130182/Zapier/reviews/) Ease of use 4.3 Functionality 4.6 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $7.91Per User, Per Month - Free version - Free trial Price starts from $29.99Usage Based, Per Month - Free version - Free trial Best for Best for Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. Best for Individuals, small businesses, and large enterprises across all industries, including marketing, sales, HR, finance, IT, and customer support teams. ## User reviews Pros & cons DR Dave R. Manager > "Its customizable workflows, issue tracking, dashboards, and collaboration features help development and IT teams stay organized while making it easy to monitor project status and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7183064) NY Nathan Y. Business Analyst > "I had a Jira ticket opened few years already, however still no respond received, no feedback whatsoever, even I responded another follow up note with same ticket, however no luck..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167736) YA Yousef A. Systems Engineer > "Once properly configured, it provides unparalleled visibility into project timelines, resource allocation, and issue tracking. While it can feel heavy and a bit rigid for..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) BE Basel E. IT Manager > "There are a lot of menus, settings, boards, fields, and workflow options, so it takes time to learn where everything is. If it is not set up properly, it can also become..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172389) SL Sai L. Software Engineer > "Powerful workflow automation (especially for ticket lifecycles and SLA monitoring), robust dashboard reporting capabilities for operational visibility, and seamless integration..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) AR Agnes R. Chief Executive Officer > "Everyone creates brand new, completely separate Ad-Hoc Columns for small workflow pieces rather than checking if someone else already created it (and made everyone's brain hurt),..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) CR Carmine R. Software developer > "Jira is especially valuable for project and team collaboration because it allows different teams to work on the same workflow, share updates, leave comments, and keep everyone..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) NP Neha P. Application support analyst > "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) DC Deepak C. Mechanical design Engineer > "Most like about Jira is its robust collaboration capabilites, allowing teams to manage tasks,track progess,assign responsibilities and maintain transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) SB Shubam B. Software Developer > "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) AS ANNPURNA S. Marketing Data Ops Manager > "In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and manage..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) RV Rakhi V. QA Lead > "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022) AB Andrew B. Payroll Officer > "I like how I can customizable workflow which can fit in the different needs and the agile board works great for me as it provides me project progress in visualization." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166851) IP Indra P. IT Manager > "The advanced features, such as automation rules, can take a bit of time to master and this might be difficult for smaller teams or if you don't have admin support." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166634) SL Sai L. Software Engineer > "The platform shines when it comes to cross-functional coordination, ensuring that engineering, support, and product teams remain tightly aligned. While it does require an initial..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) AR Agnes R. Chief Executive Officer > "Hate their licensing structure, EVERY employee needs to have a paid subscription just to be able to see a ticket, which costs way too much." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) CR Carmine R. Software developer > "The boards, filters, dashboards, and reporting features make it easier to follow progress and identify bottlenecks. While it is not mainly a diagram creation tool, its visual..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) AC Alexander C. It Manager > "Sometimes I get the problem that when several projects are updated at the same time I get flooded with notifications and important notifications get lost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167642) Burri N. Business Analyst > "The customization options help adapt workflows based on company needs, and the platform supports better organization, transparency, and productivity across projects and teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7150601) Liv P. Analyst > "Oftentimes, it is hard for users to get one on one time with support, which creates unnecessary back and forth and creates frustration when it comes to trying to solve issues..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) AS ANNPURNA S. Marketing Data Ops Manager > "It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) VR Verified Reviewer QA Engineer > "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) Hadi B. Product Coordinator > "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) AS Adam S. Head of Transformation Planning > "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134) JT Jarvis T. Support Coach > "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306) Suresh K. Senior Executive at Adecco > "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284) NP Neha P. Application support analyst > "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) BR Brendan R. ICQ MANAGER > "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793) IW Isla W. Senior Project Manager > "Its flexibility is a major strength, allowing us to customize workflows to fit our team's needs. While there's a learning curve, it ultimately boosts our productivity and keeps..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) DC Deepak C. Mechanical design Engineer > "The software has steep learning curve and setting up workflows,permission, and configuration can require significant time and expertise." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) EA Estrela A. Software AI Engineer > "Jira gives room for a lot of customization when working: swim lanes, filters, projects, workflows,... its nice to know that depending on the project you're in you can have it..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) SM Sean M. Chief Editor at deBanked > "Furthermore, the notification management is extremely aggressive by default, and I have often found myself flooded with emails for the slightest minor change in a project." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166292) VR Verified Reviewer Operations manager > "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) IP Ilya P. SRE > "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489) YA Yousef A. Systems Engineer > "The deep level of customization for workflows, fields, and permissions allows it to adapt perfectly to enterprise IT environments." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) VR Verified Reviewer DATA ENGINEER > "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. " [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975) Sumedh V. Software Engineer > "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801) AC Akriti C. Technical Specialist > "The mobile app functionality is decent but not impressive, making complex tasks cumbersome on smartphones." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7185896) AD Arnold D. Senior excutive > "In a fast-paced environment like iQor, having a tool that keeps teams aligned, tracks progress in real time, and provides clear accountability is incredibly valuable." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165411) CH Carl H. L and D Consultant > "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224) Liv P. Analyst > "Jira is a valuable project management tool that helps teams track progress, manage priorities, and stay aligned on key deliverables." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) IW Isla W. Senior Project Manager > "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) Enguerran M. Fullstack web developer > "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) AG Anna G. Digital Marketing Manager > "The downside of Jira is that it offers too many options, which tends to make setting up workflows difficult." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7185435) SB Shubam B. Software Developer > "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) SR Sandra R. Program Manager > "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347) SL Sai L. Software Engineer > "It serves as an incredibly reliable and scalable foundation for managing ticket lifecycles, monitoring SLAs, and enforcing team accountability." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) VR Verified Reviewer Product Manager > "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) VR Verified Reviewer Operations manager > "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) SL Sai L. Software Engineer > "Steep learning curve for new users and that the extensive configuration options can sometimes feel overwhelming or complex to set up initially." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) VR Verified Reviewer Operations manager > "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) HV Hrithik V. Software Engineer - Trading Systems > "Large projects can also become noisy if teams don't stay disciplined about statuses and ticket hygiene." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159215) SB Shubam B. Software Developer > "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) EA Estrela A. Software AI Engineer > "When you tag someone in a comment they don't receive an email or any kid of nudge, so they actually might miss the tag." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) Syed S. Senior Consultant > "What I like most about Jira is its unparalleled flexibility in managing sprint backlogs and customizing agile boards." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179298) AS ANNPURNA S. Marketing Data Ops Manager > "At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) SK Spandan K. application developer > "Jira is a powerful project management and issue-tracking platform that offers excellent flexibility for managing software development and business projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179838) Komal G. Process Associate > "One challenge I experienced was with email-based ticket creation and status tracking." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7185270) Prashant M. Quality Assurance > "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) Denis M. Recruiter > "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) Vinit C. Trainee > "It helps maintain transparency, assign ownership, monitor progress, and manage timelines effectively." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7155810) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) DL Drew L. SR SYS Admin > "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) Aniket K. Software Engineer > "Also, performance can sometimes slow down when working on large projects, which can affect productivity." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) CR Carmine R. Software developer > "I also appreciate its flexibility: it can be adapted to different types of projects, from simple task management to more complex workflows involving multiple teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) MG Mike G. Vice president > "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039) Prashant M. Quality Assurance > "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) Debojyoti M. Software Engineer > "sometimes it takes forever to load a single page which is annoying when u just wanna check a task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) VR Verified Reviewer Software Engineer > "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968) VR Verified Reviewer Talent Aquisition Specialist > "There are times I wish I had the ability to filter based on different things that are not options." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219) Hadi B. Product Coordinator > "Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) VR Verified Reviewer Product Manager > "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) SB Shubam B. Software Developer > "I found it very effective for sprint planning, backlog management, task tracking, and maintaining transparency across teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) AY Aaron Y. Software Developer > "My only fault that I can find with Jira is probably the ticket searching system, through the search bar." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159857) Enguerran M. Fullstack web developer > "The system functions as a reliable tool through its basic setup requirements which I use on a daily basis to handle my work and programming tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) CR Carmine R. Software developer > "The learning curve is probably the main downside, particularly for people who are not used to project management tools or agile workflows." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) KG Kregg G. Agile Team Lead > "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222) DV Dario V. CTO > "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439) BA Beth A. Copywriter and marketing consultant > "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954) Matt B. Director of Products > "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631) Matisse D. Maketing Coördinator > "Jira also has a great overview off all your relevant sections." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7153444) BR Brendan R. ICQ MANAGER > "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793) TF Tiffany F. Threat Intelligence Analyst > "I’ve used other software/platforms, like planner and be far Jira has a better user friendly interface." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081462) IW Isla W. Senior Project Manager > "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) ST Shirley T. Professional Development Lead > "It took a little time to learn, but once you understand the interface, it starts to make sense." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7071162) Aniket K. Software Engineer > "The interface can feel a bit cluttered and confusing at first." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) SKT Song Kean T. NOC SOC Manager > "Jira also allows API interface with other ITSM tools which is a plus." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6875104) Hayden R. Graphic Designer > "The user interface was certainly a barriers to overcome. When first using this sight the ease of use was very hard to understand, and became a bit overwhelming." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7127803) Denis M. Recruiter > "I really rely on the integrations with Confluence and GitHub - it’s incredibly helpful to see code commits or doc pages linked directly to a ticket so I don't have to go digging..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) AH Ahmed H. Freelancer > "The number of software integrations is not extensive." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6784891) MK Marwan K. Cloud admin > "The integration with other Atlassian tools (like Confluence and Bitbucket) is seamless, and automation rules save time on repetitive tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6826648) VR Verified Reviewer CTO > "The UI is outdated and not a lot of integrations with third party tools or via easy apps." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___5045884) SA Samer A. Open source contribution > "Jira is good, but I had to leave it for Asana when my use case changed and found the latter is as useful and provides the integrations and features more suitable." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111263) JL Jason L. software engineer > "some integration on the third-party software not working as expected" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6234303) PS Preeti S. Sr SDET > "Easy test management tool, can be integrated with different automation tools." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7129455) AG Arkangshu G. Owner > "The least i like about jira is having limited number of software integration" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6237194) AR Alex R. Project Managed > "Easy to use and would recommend them to everyone." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165965) VR Verified Reviewer Functional Analyst > "If a user is unfamiliar with tools like Jira, it can be slighlty difficult to learn." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7118856) Chitransh G. Consultant > "Initially u need to learn the operations but once its done its easy to use." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674) Matisse D. Maketing Coördinator > "It’s quite hard in the beginning to find the specific article you are looking for." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7153444) MI Merem I. student > "I like that it can make our work easier and able to devide it" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6551253) VR Verified Reviewer Software Engineer > "It’s not the easiest tool to pick up in the beginning." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143688) SH Saleem H. Project Development Officer > "Jira helps us create great softwares and in an easy way because Jira is easy to use." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6721186) RD Raven D. Deactivations Specialist > "I disliked that sometimes the functions weren’t always easy to use at certain times." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6763096) DL Drew L. SR SYS Admin > "It's been great - it's helped us reduce customer assistance times, and it also helps us keep track of our own progress internally, in a secure manner." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) GY Greg Y. Head of Customer Experience > "From a customer experience angle, the integration with our support platform, Zendesk, allows us to easily track issues and communicate them with customers." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6584596) AR Agnes R. Chief Executive Officer > "I think the 5 API request per second limitation is absurd." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) EO Elias O. Data Engineer > "Has basically everything, and gives you the ability to power things up even further by programming custom logics, both inside the tool and outside, by using its API." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6613759) BZ Brian Z. Technical Director > "There is a mobile app, but there are many limitations, and it used more for updates rather than working within the app." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6774047) DL Drew L. SR SYS Admin > "Being able to support customers is our main focus, and JIRA helps us do that very efficiently." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) LM Laure M. Director of Product > "The hierarchy, while flexible, can be daunting and too complex for smaller enterprise clients/startup." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6844052) [View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/) DS Daniel S. Manager > "For deal monitoring it means I catch things faster without babysitting a group manually and for the dealership it means leads and updates flow into my..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7188996) DM Donnie M. Chief Revenue Officer > "The CSV parser will only parse 50K records and since the lookup table only holds 100K entries, it completely messes up our Asset file imports." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7165194) Kartikeya G. Property Manager > "It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211) VB Victor B. Digital Operations Manager > "Also, data manipulation and API solutions can be complex, even though they are relatively straightforward for simple 2 - 3 step automation, they can..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013231) Richard M. Founder > "Zapier is now the AI-native way to create automations and workflows for digital teams, I really enjoy using Zapier to connect platforms that don't have..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741) MM Michelle M. Owner > "Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) BB Bonnie B. Digital Systems Manager > "As a result of Zapier's automations and integrations, we've been able to ease busy work for a number of our staff, tackle new projects more quickly, and..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760) BB Bonnie B. Digital Systems Manager > "Honestly, the only thing we don't love about Zapier is the lack of a good SharePoint connector, but I believe that has far more to do with Microsoft..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7167760) Tony U. Head of Growth > "As Head of Growth, I rely on it to keep our acquisition data flowing cleanly between ad platforms, CRMs, and analytics tools without engineering..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662) DR Daniel R. Product Manager > "Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7012490) DS Daniel S. Manager > "Having one tool that handles both my personal deal monitoring and my dealership automation has been genuinely useful, even though they’re serving..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7188996) John C. Founder > "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365) Tony U. Head of Growth > "The visual Zap builder is genuinely accessible, which means I can spin up a working automation in 10–15 minutes without pulling an engineer in." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7147662) JN Josh N. Realtor > "The integration is a bit complicated at first, because it requires going through the steep learning curve that Zapier has, since without the proper..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) FH Faith H. Sales Opps > "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773) YA Yasser A. Graphic Designer > "Solving those problems can take more time than I would prefer and the error messages aren't always obvious to the non-technical user that I am." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412) Kartikeya G. Property Manager > "The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7133211) Richard M. Founder > "Occasionally, your apps will break and you'll have to reset or rebuild them, and that can be a frustrating experience." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741) HA Hayley A. Marketing Manager > "Using Zapier has made me feel more confident in my technical abilities and encouraged me to simplify my workflows myself, rather than reaching out to..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127206) IS Ignacio S. Real Estate Agent > "Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7019919) KK Kevin K. Marketing Manager > "We use it to connect marketing, reporting, and communication tools like Google Workspace, Klaviyo, and internal systems." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093) BM Brandon M. General Manager > "Zapier sometimes will not categorize the leads properly depending on the lead source. But I think it's less of an issue with Zapier and more of an issue..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578) Adrian P. CEO > "The multi-step Zaps allow for sophisticated automation that saves me hours of manual data entry every week." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838) KS Keith S. Co-Founder and Chief Executive Officer > "Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7117401) EP Eric P. ERP Supervisor > "The number of pre-built integrations is vast, and it's actually quite smooth for smaller teams (like ours) with multiple things going on." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7166316) PG Patricia G. Customer Service Lead > "Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844) CL Caitlin L. Website Owner > "I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6593860) AB Ali B. Owner > "I have had issues with software API blocking Zap's effectiveness." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268) JN Josh N. Realtor > "This tool makes it easier for me to optimize my workflow since I can connect multiple tools from different platforms in a very simple way since Zapier..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) NR Nuria R. Community Manager > "Some triggers fail when I rename a file or tweak settings, so I end up on a pricier plan to keep all my Zaps running" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6805112) VR Verified Reviewer Sr. People Ops > "It also has a community that helped me debug issues when I encountered them, as well as the client support team that has always remained attentive to..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7037187) KK Kevin K. Marketing Manager > "Debugging complex automations can be tricky, and there can be slight delays in running tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7015093) JN Josh N. Realtor > "I can create automations both by data entry as well as by a scheduled date and time that are executed at the time I want, with this I make sure that..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) KC Katherine C. Chief Operations and Finance Officer > "Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7032881) JN Josh N. Realtor > "It also has an advanced way of optimizing integrations since it has a developer mode in which through code I can be more specific with the tasks I want..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6524442) Nicholas B. MD > "While the platform is powerful, pricing can become expensive as usage grows, granted when we’ve messed up and built costly" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814) Sahil K. Quality Assurance Lead > "It allows us to automate busywork, ensuring my data is seamlessly integrated across multiple platforms and that my backend processes run effortlessly." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) RV Ravi V. Quality Adviser > "It is bit expensive and when you start multi step zaps or if you require higher limits." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7028975) BF Britany F. Office Manager > "I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6737867) RH Ryan H. Creative Manager > "Setting up form submissions from Squarespace into Hubspot can be tedious if you are inexperienced. And not being able to use Webhooks without a paid..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384) Adrian P. CEO > "It acts as the universal translator for our tech stack, connecting virtually any app I use without requiring a single line of code." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7071838) LB Lauren B. Lead Content Creator > "Unless you have a heavy recurring task load, such as completing forms on spreadsheets or signing documents on sites, it's not worth using." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6778572) AG Anna G. Digital Marketing Manager > "I mostly use it for CRM integrations, like automatically updating contact records and triggering follow-ups, and it works reliably." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867) HM Homan M. Co-founder > "In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7155421) YA Yasser A. Graphic Designer > "This frees up my time for design and client needs so that I can focus on what I love doing." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7160412) AR Alec R. Owner > "I get reports about errors in certain Zaps, but I don't receive specific details about what the actual errors are, or how to fix them." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6780479) Richard M. Founder > "The overall cost of Zapier is incredibly affordable, considering that setting up APIs or doing your own out-of-the-box integrations would be ten times..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741) PM Pavel M. Product Manager > "Terrible customer support, misleading plans features, huimliating cimmuncation and ojectionable refund policy" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6755070) BW Bridget W. CEO Marketing Consultant > "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247) PG Patricia G. Customer Service Lead > "The cost can increase if you are going to do complex, multi-step automation." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7079844) Ederson V. Systems Engineer > "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452) BO Babatunde O. SEO Marketer > "Just like other automation apps it gets pricey when you connect too many apps and you need to keep triggers online." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6791372) SH Spencer H. Software Developer > "Zapier has made it simple to automate tasks between software that normally don’t talk to each other." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7172158) KW Kirsten W. Head of Customer Success > "Sometimes the zaps turn off unexpectedly or break easily when you change one thing and it can be a little annoying to go back and fix them." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6685132) AB Ali B. Owner > "Zapier makes it easy to create custom automations that solve complex problems cost effectively!" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7161268) CB Christoph B. COO > "This limits the level of complexity for which it can be used." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7042548) Richard M. Founder > "I really appreciate their customer support, the ease of use, and the ability to use it to automate tasks and workflows." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7189741) VR Verified Reviewer Python developer > "Zapier software include limitations in customization, dependence on internet connectivity, limited app integrations, potential need for a paid plan, and..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6208470) MS Michael S. Marketing Manager > "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) Aaron G. Membership and Development Director > "I currently only use the free tier and it does not allow for more than one step to be utilized per Zap." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853586) VR Verified Reviewer IT Administrator > "The broad range of integration capabilities is what makes this service so important." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7127743) SS Sierra S. Admin > "My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065915) Nicholas B. MD > "It has improved efficiency across pretty much every team now, enabling us to scale processes without increasing overhead." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7013814) SZ Samantha Z. Director of Operations > "The programs I needed to connect are not available on Zapier." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7065816) ZG Zohreh G. Senior Product Researcher > "I like Zappier because it excels at automating workflows between different apps, saving time and reducing manual tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139) JM Jim M. National Sales Director > "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971) BM Brandon M. General Manager > "Zapier allows my leads to come in and be automatically added into my CRM system." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7014578) VR Verified Reviewer Sales Consultant > "For small businesses or individuals, the free plan feels restrictive with limited tasks and features." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6624605) Samuel A. Digital marketing manager > "Zapier is a game changer for me in automation process across many apps for the type of complex marketing I do everyday with very less technicality..." [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6685100) RF Ritchie F. Producer > "Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6572177) DS Dave S. Marketing Assistant > "It has allowed non developer skilled people within our team to be able to integrate two of our most important platforms together seamlessly." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6588457) Ashley G. Owner of Digital Ash Agency > "It is complicated to learn and set-up. Since it is capable of doing so much, there is a lot that can go wrong." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7035488) TN Tim N. Owner > "Zapier is a really neat tool to automate workflows and create reminders that trigger when I need the to." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6813658) AG Anna G. Digital Marketing Manager > "The user interface is pretty slow and not the easiest to get around, and some features like certain zaps need a paid plan." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6874867) BndL Bénédicte L. CEO > "the platform is very comprehensive, enabling you to create both very simple automations and very advanced scenarios if you know enough about them" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6655295) Sahil K. Quality Assurance Lead > "Accessing customer support can be tough and there seems to be a lack of communication around software updates" [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) MS Michael S. Marketing Manager > "It helps connect multiple apps and automate repetitive tasks without coding." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) BndL Bénédicte L. CEO > "The most advanced automations are difficult to get to grips with, and the learning curve is long enough to put off newcomers." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6655295) ZG Zohreh G. Senior Product Researcher > "It supports a wide range of integrations and I like the fact that you can create automations based on various triggers." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6549139) MM Michelle M. Owner > "The biggest challenge is that most of my clients struggle with it." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) MMU MD Mohin U. Manager > "Its user-friendly interface, extensive app integrations, and flexibility make it a powerful asset for streamlining tasks and boosting productivity." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6220263) EK Edward K. App integrations specialist > "The graphical editing experience is sometimes frustrating." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6463043) SM Sowmya M. Content developer > "The easy-to-use interface makes it an ideal choice for streamlining repetitive, mundane tasks." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6601932) MM Miranda M. Administrator > "Zapier is good at filling in the gaps, but not as helpful if you have customizable software to begin with. " [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4001455) SB Suzanne B. Senior Sales Coordinator > "The ease of use and easy navigation." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6825000) Mike K. Online Marketing Concultant > "I also found their user interface to be confusing and not very intuitive." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4095215) PX Phill X. Personal Trainer > "The ability to customise anything is amazing and I will only select IT products that zapier supports." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4580329) Michelle K. President and Founder > "It was not user friendly and it was difficult to use." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4544046) EP Eric P. ERP Supervisor > "The number of pre-built integrations is vast, and it's actually quite smooth for smaller teams (like ours) with multiple things going on." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7166316) John C. Founder > "Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7112365) BW Bridget W. CEO Marketing Consultant > "What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247) JM Jim M. National Sales Director > "It's expensive and sometimes difficult to integrate when I don't understand very clearly how the application can be used. And also the implementation..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6853971) Ederson V. Systems Engineer > "I've had very specific projects where I have to integrate two or more apps and when I look in Zapier, they already have a way to integrate them, this..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6628452) GFM Guy Fabrice M. Gérant > "High cost for advanced uses, dependence on third-party services, integration limitations, need for technical expertise, no advanced customization,..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4523181) MS Michael S. Marketing Manager > "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7110065) LP LISA P. Owner > "Sometimes its difficult to get things integrated, complicated process" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6406474) BW Bridget W. CEO Marketing Consultant > "It was really easy." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7047247) RH Ryan H. Creative Manager > "It can be tricky to use at times." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6796384) SC Shelby C. Attorney > "Zapier was easy to use even though it was unfamiliar to me." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6801053) Ngalla B. CEO > "It's difficult to make changes to a live zap." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4172863) KH Kelly H. Customer Success Manager > "Really easy to use, and the AI tool is really handy." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6689938) SA Shade A. Founder > "Sometimes it can be difficult to manage." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4834688) CB Clint B. Owner > "I love that’s it’s so easy to use." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6751815) VR Verified Reviewer COO > "In the beginning is not so easy to understand" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___4166551) FH Faith H. Sales Opps > "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7103773) Sahil K. Quality Assurance Lead > "Accessing customer support can be tough and there seems to be a lack of communication around software updates" [See full review](https://www.capterra.com/p/130182/Zapier/#GetApp___6629067) TS Trevor S. Operations Consultant > "Customer serivce has helped me solve my issues and provide recommendations for improvement." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6599194) MM Michelle M. Owner > "The biggest challenge is that most of my clients struggle with it." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7048886) Alfredo D. CTO - Tech lead > "There are so many apps, platform and services that is almost impossible not to find what You need, in more there are several ready made "receipt" to use..." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6023391) FK Francois K. CMO > "We are clients since 2020 and this is not acceptable." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___7031997) NB Nabil B. Director > "Their support are super helpful when you get too stuck." [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6537973) JW Joe W. Marketing Lead > "there isn't as much support as I thought there would be" [See full review](https://www.capterra.com/p/130182/Zapier/#Capterra___6581128) [View Reviews](https://www.capterra.com/p/130182/Zapier/reviews/) ## User interface [Jira](https://www.capterra.com/p/19319/JIRA/) 4.45 (15,489) [Zapier](https://www.capterra.com/p/130182/Zapier/) 4.66 (3,077) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activities 150 Important Activity Dashboard 120 Important Jira Top features 30/49 - Access Controls/Permissions - Activities - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Approval Process Control - Audit Trail - Autonomous Task Execution - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Cross-system Integration - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Decision Making - Dependencies - Document Management - Drag & Drop - Email Management - Flows - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - Multi-step Planning - Natural Language Interaction - No-Code - Proactive Assistance - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Updates - Workflow Configuration [See all features](https://www.capterra.com/p/19319/JIRA/#features) Zapier 14/49 - Access Controls/Permissions - Activities - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Approval Process Control - Audit Trail - Autonomous Task Execution - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Cross-system Integration - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Decision Making - Dependencies - Document Management - Drag & Drop - Email Management - Flows - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - Multi-step Planning - Natural Language Interaction - No-Code - Proactive Assistance - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Updates - Workflow Configuration [See all features](https://www.capterra.com/p/130182/Zapier/#features) ### Recognition Jira is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Zapier ### Deployment & support Jira Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zapier Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jira - By Atlassian - Located in United States - Founded in 2013 Zapier - By Zapier - Located in United States - Founded in 2011 ## Popular Comparisons [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,268)](https://www.capterra.com/p/169607/Clockify/reviews/) $7.91/month Price $4.99/month 4.4 Features 4.6 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/19319-169607/JIRA-vs-Clockify) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) $29.99/month Price $9/month 4.6 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-147657/Zapier-vs-monday-com) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $7.91/month Price $10.99/month 4.4 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/19319-184581/JIRA-vs-Asana-PM) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.49 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $29.99/month Price $10.99/month 4.6 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130182-184581/Zapier-vs-Asana-PM) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) $7.91/month Price $9/month 4.4 Features 4.5 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/19319-147657/JIRA-vs-monday-com) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) $29.99/month Price $5/month 4.6 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-211559/Zapier-vs-Trello) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) $7.91/month Price $5/month 4.4 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/19319-211559/JIRA-vs-Trello) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,622)](https://www.capterra.com/p/186749/TaxDome/reviews/) $29.99/month Price $800/year 4.6 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130182-186749/Zapier-vs-TaxDome) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) $7.91/month Price $10/month 4.4 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) $29.99/month Price $10/month 4.6 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-130182/Wrike-vs-Zapier) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,631)](https://www.capterra.com/p/158833/ClickUp/reviews/) $7.91/month Price $10/month 4.4 Features 4.6 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp) [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,631)](https://www.capterra.com/p/158833/ClickUp/reviews/) $29.99/month Price $10/month 4.6 Features 4.6 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130182-158833/Zapier-vs-ClickUp)