# Compare Jira vs Process Street 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jira and Process Street based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/19319-135004/JIRA-vs-Process-Street

---

# Jira vs Process Street Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JiraProcess Street2/4 selected

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

[## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$7.91/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [15,367 reviews](#user-reviews)

Positive

14,020

Neutral

1,128

Negative

219

[## Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [652 reviews](#user-reviews)

Positive

628

Neutral

18

Negative

6

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## Summary

* * *

Key features rated by users

Features selected based on 15,514 reviews from task management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Resource Management

4.1

Assignment Management

4.5

Commenting/Notes

4.6

Workflow Management

4.5

Task Scheduling

4.5

68%Fit

Missing features

Feature ratings

Resource Management

NA

Assignment Management

3.8

Commenting/Notes

3.5

Workflow Management

4.5

Task Scheduling

4.8

User satisfaction

User satisfaction

4.4

User reviews[15,367](https://www.capterra.com/p/19319/JIRA/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.7

User reviews[652](https://www.capterra.com/p/135004/Process-Street/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$7.91Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

Best for

Process Street is designed for mid-market and enterprise teams in regulated industries such as finance, technology, and manufacturing that assists with execution, compliance, and audit readiness.

## User reviews

Pros & cons

Kevin P.

Products infrastructure Specialist

> "big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066574)

Suresh K.

Senior Executive at Adecco

> "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284)

WH

William H.

Mobile Marketing Account Executive

> "Jira has provided me with a better insight into how all the moving components in our mobile campaigns, such as copy requests and tech changes and approvals, are tracked."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066046)

NP

Neha P.

Application support analyst

> "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

VR

Verified Reviewer

Tech support engineer

> "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083)

SB

Shubam B.

Software Developer

> "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

VR

Verified Reviewer

Product Manager

> "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712)

RV

Rakhi V.

QA Lead

> "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022)

Hadi B.

Product Coordinator

> "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

SR

Sandra R.

Program Manager

> "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347)

JT

Jarvis T.

Support Coach

> "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306)

VR

Verified Reviewer

Product Manager

> "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

NP

Neha P.

Application support analyst

> "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

Matt B.

Director of Products

> "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631)

VR

Verified Reviewer

Software Developer

> "It has allowed us to deliver software for our client seamlessly, and gives them some transparency into our progress on the software we're creating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053286)

VR

Verified Reviewer

QA Engineer

> "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

JL

Joe L.

IT Administrator

> "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

AS

Adam S.

Head of Transformation Planning

> "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134)

VR

Verified Reviewer

Operations manager

> "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

VR

Verified Reviewer

App Developer

> "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Sumedh V.

Software Engineer

> "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801)

VR

Verified Reviewer

Product Manager

> "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

VR

Verified Reviewer

Support engineer

> "In general, it is a very good tool for monitoring and documenting development tasks with integrated AI and the possibility of following the time spent on each task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052177)

Luis D.

project product manager

> "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

JH

Jennifer H.

Managing Paralegal

> "Jira has highly customizable workflows, which is useful for compliance driven teams and is real time visibility into progress."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073252)

IP

Ilya P.

SRE

> "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489)

JL

Joe L.

IT Administrator

> "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

BY

Brian Y.

Visa Consulting Specialist

> "I do not like that Jira may be too large to be felt as heavy by small teams, and some of the setups still need time to be configured in the correct way."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067436)

VR

Verified Reviewer

IT Project Manager

> "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397)

VR

Verified Reviewer

DATA ENGINEER

> "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. "

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975)

Manoj H.

Senior Analyst

> "It significantly improves collaboration, task tracking, and reporting. While it requires some initial effort to learn and configure, the flexibility and scalability make it an..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062266)

VR

Verified Reviewer

App Developer

> "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Enguerran M.

Fullstack web developer

> "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

CH

Carl H.

L and D Consultant

> "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224)

VR

Verified Reviewer

Managing Director

> "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242)

Denis M.

Recruiter

> "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510)

SB

Shubam B.

Software Developer

> "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

VR

Verified Reviewer

QA Engineer

> "Customer support mostly redirects you to documentation which isn't always helpful for specific issues."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

VR

Verified Reviewer

Operations manager

> "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

Aniket K.

Software Engineer

> "Also, performance can sometimes slow down when working on large projects, which can affect productivity."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841)

VR

Verified Reviewer

Operations manager

> "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

MG

Mike G.

Vice president

> "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039)

RG

Ruby G.

Patient Advocate

> "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553)

AH

Anna H.

litigation consulting

> "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602)

SB

Shubam B.

Software Developer

> "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

Debojyoti M.

Software Engineer

> "sometimes it takes forever to load a single page which is annoying when u just wanna check a task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

Wren W.

Office Administrator

> "It’s highly customizable, supports complex workflows, and makes it easy to track progress across sprints, epics, and projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

MG

Matt G.

SOX Senior Analyst

> "Additionally, poorly configured notifications can lead to email / notification overload."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

Prashant M.

Quality Assurance

> "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

VR

Verified Reviewer

Talent Aquisition Specialist

> "There are times I wish I had the ability to filter based on different things that are not options."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219)

DL

Drew L.

SR SYS Admin

> "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529)

VR

Verified Reviewer

Product Manager

> "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832)

Prashant M.

Quality Assurance

> "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

DV

Dario V.

CTO

> "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

VR

Verified Reviewer

Software Engineer

> "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "For simple tasks, it often feels like overkill, with too many fields, steps, and settings."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

Hadi B.

Product Coordinator

> "Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

SC

Sam C.

Talent Lead

> "The interface can feel overwhelming and bloated, especially for new or non-technical users"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7049958)

SB

Shubam B.

Software Developer

> "I found it very effective for sprint planning, backlog management, task tracking, and maintaining transparency across teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

Wren W.

Office Administrator

> "The interface can feel cluttered, and simple tasks sometimes take more clicks than they should."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

Jay G.

SDE

> "It keeps my entire team aligned and makes it easy to track progress, deadlines, and blockers. Once the workflows are set up properly, the productivity boost is huge."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7060456)

Wren W.

Office Administrator

> "It’s not very beginner-friendly, and building or adjusting workflows often requires admin help."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

Parsa G.

AI Data and Insight Analyst

> "Also, enabled creating a dashboard on different categories of tickets that are created, both internally and externally, which helps with tracking trends and increasing overall..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6870666)

Debojyoti M.

Software Engineer

> "like ther are so many buttons and settings hideing everywhere... its a bit of a steep lerning curve if u ask me."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

Enguerran M.

Fullstack web developer

> "The system functions as a reliable tool through its basic setup requirements which I use on a daily basis to handle my work and programming tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

IM

Inga M.

Sales Manager

> "Unavailability of some crucial features such as video conferencing was overwhelming when I was a new user since I hadn’t integrated with external applications."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7022592)

KG

Kregg G.

Agile Team Lead

> "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need or..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222)

MG

Matt G.

SOX Senior Analyst

> "Performance may degrade with very large projects, and it can be very time consuming to keep it updated."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

BA

Beth A.

Copywriter and marketing consultant

> "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you can..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954)

SS

Shenella S.

Business Development Team Leader

> "Interface involves too many click paths which causes a lag."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094816)

DV

Dario V.

CTO

> "It's perfectly suited for teams: sends notifications, mails, allows switching from the app to the web site transparently and collaborating with a large team is really good."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

Chitransh G.

Consultant

> "The abundance of features leads to a cluttered experience, with many menus and settings that can confuse users unfamiliar with the platform."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674)

Enguerran M.

Fullstack web developer

> "The best aspect of the software for developers exists in its ability to work together with Git and our CI/CD pipelines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

Sachin K.

Project Coordinator or Software Project Associate

> "Reporting is useful, but customizing dashboards sometimes feels more complicated than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148713)

VR

Verified Reviewer

Software Engineer

> "The ability to assign tasks, monitor progress, and maintain visibility across projects makes day to day coordination much easier."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136212)

VR

Victor R.

Product Coach

> "Compared to modern tools like Notion, Jira lacks flexibility and feels stuck in an older paradigm."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052162)

JK

Jitae K.

Sr.Devops

> "In general, it offers excellent integration with other apps like Github, has an intuitive user interface, and provides a wealth of useful features such as tracking user..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974)

Fohsoh D.

Data analyst

> "It also seems to use a lot of computer memory, especially when multiple tabs are open, which can slow things down."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6878270)

[View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/)

JS

Josh S.

IT Coordinator

> "A great tool for our team to onboard and offboard staff; this tool allows us to keep track of tasks needed too be done for workstation and..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6816730)

DG

Danielle G.

Actuarial assistant

> "I don't like that I can edit someone elses tasks (usually done by mistake), but I'd like to be able to take tasks from others and then complete..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7099348)

SN

Soumya N.

Senior Software Developer

> "It makes tracking complex workflows much simpler and ensures that nothing falls through the cracks during our daily operations."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7107892)

TS

Tamara S.

Procurement Officer

> "I'm not sure if the workflows are defaulted or if our developer has created them based on their understanding of the processes we follow, but I..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7090345)

TS

Tamara S.

Procurement Officer

> "I really appreciate the reminders embedded within each workflow as it helps keep me organized and my files consistent and complete."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7090345)

CF

Caroline F.

Attorney

> "Right now, we still have people emailing instead of using the comments, and I have to download/ upload email messages into the comments."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6722343)

Chris J.

CTO

> "Being able to build checklists with conditional logic, approval steps and due dates means nothing gets missed."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7060811)

RH

Rhys H.

Executive

> "Being able to schedule Monthly schedules for week days only is a bit of an issue along with numbers starting with 0 don't work with validations..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4643359)

SP

Sharon P.

COO

> "I have asked for help several times via chat, and I have always been answered that day via email, or they have given me a link to schedule time..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7100732)

CH

Christopher H.

Data Analyst

> "It auto hides some things which sometimes I didn't want hidden and it took a while to diagnose.batch deletion of completed runs would be great."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4361048)

YB

Yelissa B.

Marketing Specialist

> "With its capacity for automation, real-time monitoring and integration with other tools, this platform has become an indispensable ally to..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6407167)

BS

Boyang S.

Junior Data Integration Developer

> "The only issue I have with Process Street is that it can be a bit slow when it comes to loading."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744970)

IG

India G.

Programme Support

> "My overall experience with Process Street is that it is a invaluable service that we use for our job, and without it we would struggle alot to..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7064238)

VR

Verified Reviewer

Founder

> "There is a learning curve involved with the tool which can be a bit overwhelming for the user in many cases."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3855932)

DG

Danielle G.

Actuarial assistant

> "It is easy to go back and edit our case so that appropriate tasks are triggered for different department members to complete."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7099348)

Sonya R.

UX Designer

> "Some of the advanced features are a bit confusing and takes some extra work to understand."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4439981)

IG

India G.

Programme Support

> "Process Street makes keeping all of our information for all of our clients in one place so easy."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7064238)

JS

Joseph S.

Senior Financial Analyst

> "It can be difficult to switch between workflows."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4744112)

SP

Sharon P.

COO

> "Process Street enables us to maintain consistent customer service."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7100732)

HM

Helen M.

Human Resources Manager

> "The coding can be a bit confusing but I am not involved with set up"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4678202)

EV

Elsie V.

Onboarding Specialist

> "Ease of use, endless possibilities to create & update SOP processes, Fun to use, Easy to update, great customer service, makes work & processes..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7108530)

KB

Kristeen B.

owner

> "The interface is a bit confusing."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4359455)

YB

Yelissa B.

Marketing Specialist

> "I like Process Street because it allows you to automate repetitive tasks, which saves time and reduces errors."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6407167)

VaShonda S.

Project Manager

> "Not being able to insert a table into the text; version control to see exactly what changes were made..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3205142)

JF

Jade F.

Accounting Manager

> "Then being able to schedule these tasks for completion is amazing. "

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7073228)

DE

David E.

CFO

> "As we are a manufacturing environment, many workers don't have access to workstations/mobile platforms. "

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437)

Chris J.

CTO

> "I was initially concerned that the team may be reluctant to adopt the tool, but they quickly recognised the benefits and now we have an..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7060811)

KA

Keane A.

President

> "Still early stages, so a few things are a tiny bit clinky/complex - but not TOO early that major issues are arising."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3110919)

JG

Jami G.

Property Manager

> "It is a fast system and you can move right through it following the tasks."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7146378)

DE

David E.

CFO

> "Checklists are not formatted for printing efficiently."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3159437)

SD

Satwik D.

SRE

> "Completion and making task progress is easy."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7109771)

GR

Gabriel R.

Director of Creative Services

> "Long Text lack even simple formatting capability"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3007661)

RG

Rexel G.

Senior Payroll Executive

> "I like the most is that we can store and edit anytime a step by step process to ensure quality of work is being done, It also aligns both the..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5011523)

ADK

Ayse Deniz K.

Process Automation Engingeer

> "I literally don't know how we managed to operate until we started to map out our processes on PS."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3522723)

JH

Jon H.

Web Developer

> "The software's visual checklist approach allows teams to create and manage standardized processes, ensuring consistency and accuracy."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___4818415)

PJ

Polina J.

Office Assistant

> "The email feature doesn't work for all the users."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3229011)

AO

Amr O.

SA

> "Process Street is an easy to use platform and has a very simple UI."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7128684)

HB

Henrik B.

IT Suppport

> "We in mølbak have some issues since the credit card used to pay for this software have been changed a few times resulting in problems accessing..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2683282)

Patrick J.

Operations Manager

> "Process Street caters for everyone on the workflow spectrum - you can make workflows as simple or thorough as you like and it's really easy to..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6666179)

LD

Lauren D.

Property Associate

> "The lag time on the comments was the biggest issue."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___3012274)

JM

Jacqui M.

Business Analyst

> "The support from our account manager, \[sensitive content hidden\], and the chatbot has been useful."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___6821791)

HB

Howard B.

Property Manager

> "Overwhelming number of emails from Process Street re: checklists and tasks (I'm sure this can be controlled, but I haven't spent the time to..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2262212)

KR

Kelsey R.

Training & Onboarding Specialist

> "I'm able to clearly write out everything that needs to be done for every process we have in my department so that those processes are completed..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5016095)

JM

Justin M.

Managing Partner

> "Home screen layout is simplistic to the point of being not as useful"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2203036)

TC

Tyler C.

Manager, Customer Success

> "Again, it's a software we use for some unconventional things that help us to create an ideal customer journey where tasks internally are visible..."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___5000924)

Kimberly C.

Writer/Editor

> "St recently changed the plan names and my plan didn't get the new updates."

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2267272)

AH

Alisha H.

Business Operations Lead

> "I love that the website is clean and not over cluttered. "

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___7018734)

JM

Justin M.

Managing Partner

> "Not easy to understand how all the integrations with other platforms actually works"

[See full review](https://www.capterra.com/p/135004/Process-Street/#Capterra___2203036)

[View Reviews](https://www.capterra.com/p/135004/Process-Street/reviews/)

## User interface

4.45 (15,367)

4.71 (652)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Jira

29/38

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   API
-   Assignment Management
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Dashboard
-   Deadline Management
-   Dependency Tracking
-   Document Management
-   Drag & Drop
-   Email-to-Task Conversion
-   Gantt/Timeline View
-   Generative AI
-   Mobile Access
-   Prioritization
-   Project Planning
-   Project Templates
-   Project Tracking
-   Real-Time Notifications
-   Recurring Tasks
-   Reporting/Analytics
-   Resource Management
-   Search/Filter
-   Spreadsheet View
-   Sub-Task Management
-   Task Board View
-   Task Editing
-   Task Import
-   Task Progress Tracking
-   Task Scheduling
-   Task Tagging
-   Third-Party Integrations
-   Time Tracking
-   To-Do List
-   Workflow Management

[See all features](https://www.capterra.com/p/19319/JIRA/#features)

Process Street

Top features

30/38

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   API
-   Assignment Management
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Dashboard
-   Deadline Management
-   Dependency Tracking
-   Document Management
-   Drag & Drop
-   Email-to-Task Conversion
-   Gantt/Timeline View
-   Generative AI
-   Mobile Access
-   Prioritization
-   Project Planning
-   Project Templates
-   Project Tracking
-   Real-Time Notifications
-   Recurring Tasks
-   Reporting/Analytics
-   Resource Management
-   Search/Filter
-   Spreadsheet View
-   Sub-Task Management
-   Task Board View
-   Task Editing
-   Task Import
-   Task Progress Tracking
-   Task Scheduling
-   Task Tagging
-   Third-Party Integrations
-   Time Tracking
-   To-Do List
-   Workflow Management

[See all features](https://www.capterra.com/p/135004/Process-Street/#features)

### Recognition

Jira is recognized as a top-rated tool in 2 Capterra Shortlist reports

Process Street is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Jira

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Process Street

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jira

-   By Atlassian
-   Located in United States
-   Founded in 2013

Process Street

-   By Process Street
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

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Contact vendor for pricing

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[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

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[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

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Contact vendor for pricing

Price

$10.99/month

4.5

Features

4.4

4.6

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[View full comparison](https://www.capterra.com/compare/135004-184581/Process-Street-vs-Asana-PM)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/)

$7.91/month

Price

$9/month

4.4

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[View full comparison](https://www.capterra.com/compare/19319-147657/JIRA-vs-monday-com)

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

vs

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

Contact vendor for pricing

Price

$29.99/month

4.5

Features

4.6

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130182-135004/Zapier-vs-Process-Street)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,529)](https://www.capterra.com/p/211559/Trello/reviews/)

$7.91/month

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4.4

Features

4.3

4.1

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4.5

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[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,529)](https://www.capterra.com/p/211559/Trello/reviews/)

Contact vendor for pricing

Price

$5/month

4.5

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/135004-211559/Process-Street-vs-Trello)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

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4.1

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[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

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[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

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4.4

Features

4.6

4.1

Ease of Use

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[Process Street](https://www.capterra.com/p/135004/Process-Street/)[4.71 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

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Contact vendor for pricing

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4.5

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4.6

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