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All teams
Businesses which need to manage projects, time, sales, finances and reporting all in one place.
This software is great - it provides great reports, you can customize the dashboards, it has a great way to keep track of your work, and it's really helpful for managing development.
I dislike both how it's hard for me to use and how it's hard for others to use - I run into instances of people misunderstanding the software all the time, which creates mistakes and wasted time.
I am using this tool since several months and I found this software amazing as it is very easy to handle and tracking the created Bugs, Task or Improvement tickets in excellent way.
It slows down productivity. This could be a company specific flaw but I hated always having to ask product managers for permission to access documents that I needed.
The ease of use is such a timesaver. Also the many integrations with other attlassian products is great, it really saves a lot of time and it's a great as documentation.
It can be costly and there are nasty sides on the licensing. For example, you can't use plugins for a limited number of users, and only pay for that the number of users.
I like the functionality the ability to run real time reports and issue tracking with ease. I love the collaboration amongst peers and so every stakeholder is informed.
Unable to clone the tasks when it is Done. Sometimes, my members having mistakes in cloning because sometimes the tasks that already set to Done status is unable to see the cloned one if you clone it.
I like how fresh and clean the display looks, the calendar is great, really easy to use and was quite easy to link to our registration on our homepage.
Unable to modify some parameters and leave it as default.
The visualization is very nice (For dashboards) and Pipeline is a great tool (which could still be improved).
Also - we don't tend to email through the scoro email because it kept getting lost in clients 'junk' mail, so it made us look un-credible.
I liked that it's an all in one solution. The product is very good and adaptable to any business.
Sometimes it is very hard to understand, especially for beginners.
Great implementation process and support. We’re pleased with the chosen solution and continuous tool improvement process.
The custom PDF template module for Quotes, Purchase Orders and Invoices is quite limited.
Jake D.: My name is Jake, my company is Uni. We are one to 10 people, and my score for Jira was a four. Before we were using Trello and we didn't like it as much as Jira, because it really only was good for task management, but the tickets and organizing complex projects weren't as strong on it. We also really liked the documentation and the ability to do other things in Jira that Trello didn't offer. So in general just as we grew and had more engineers to manage and more complex software projects to manage, Jira became a better fit for our company. I chose Jira first and foremost, because the devs at my company really liked it and had experience working on it. It also allowed us to manage a front-end and backend team more easily and collaborate with ease compared to the other products we were looking at. It was affordable for startups and also supported us scaling all the way up if we were to grow our org to be much larger. As I had used it in previous companies that were bigger enterprises and saw it used for everything from documentation to ticket management to product management and development, so it just made the most sense for our org as we grew and was very affordable. Getting started with Jira was pretty easy, it took us about a week. We had a designated project manager who went about kind of setting up every user and getting the board set up the way we needed. We had engineering leads trained in how to do ticketing and how to move tickets from beginning to end pretty quickly. I think a lot of people use Jira and have experience with it coming out of school or bootcamp, so it was a pretty easy switch for us. Coming over from Trello, we found it was pretty fast to recreate the tickets and our processes from that. I think my biggest recommendation is just making sure that the engineers really want it. I think that project managers, it really caters to and has a great amount of tools for documenting, doing product recs, doing task management, QA, all of that. But I think if the devs aren't comfortable using it for pointing, using it for work management, it kind of gets out of line or doesn't get set up in a proper way. So, asking your developers to make sure that that's the tool they want and making sure it's set up in a way that's optimal for them I think makes it a much smoother transition, and easier for the business leads and product leads to engage with as well.
Cecilia V.: I'm Cecilia and I'm senior marketing consultant in a marketing agency here in London and the [inaudible 00:00:10] company is almost 25 people and I rate Scoro as a five star software for marketing agency. Before Scoro, we used Trello. But because of the size of the company, because we grew up in the last four, five years and because of the size of the project, it was not useful for us, was too chaotic. For these reasons, we changed to Scoro a couple of years ago. We choose Scoro because it was the only one software in the market that could basically follow all our departments because basically you can manage clients before [inaudible 00:00:59] your client before the client sign a contract. So you can do also the quotes and then you can manage all the projects with Scoro and also work, sending also the invoices and do reports. Starting with Scoro was not difficult because we had an onboarding product and we work with one person that for a few months follow us to understand to onboard all the team into the platform. As a recommendation, I can suggest Scoro if you are looking for a software that can help to grow the marketing agency, to understand in particular where the team invest their time. In particular, if you are working on a remote base is useful because also the tracking time is easy to do it. So you can literally control the team and see if they are using [inaudible 00:02:16] in an correct way and is useful because you can control how much investment you do for each client.
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Jira
Scoro
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