# Compare Jira vs Aha! 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Aha! and Jira based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/19319-144020/JIRA-vs-Aha

---

# Aha! vs Jira Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Aha!Jira2/4 selected

[Aha!](https://www.capterra.com/p/144020/Aha/)[4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/)

[## Aha!](https://www.capterra.com/p/144020/Aha/)[4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.4

Customer Service

4.8

Reviews Sentiment

Based on [561 reviews](#user-reviews)

Positive

536

Neutral

23

Negative

2

[## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$7.91/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [15,361 reviews](#user-reviews)

Positive

14,014

Neutral

1,128

Negative

219

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## Summary

* * *

Key features rated by users

Features selected based on 36,518 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Not enough reviews

Feature ratings

Task Management

4.5

Multiple Projects

4.6

Project Planning/Scheduling

4.7

Commenting/Notes

5.0

Workflow Management

4.5

86%Fit

High performer

Feature ratings

Task Management

4.6

Multiple Projects

4.6

Project Planning/Scheduling

4.5

Commenting/Notes

4.6

Workflow Management

4.5

User satisfaction

User satisfaction

4.7

User reviews[561](https://www.capterra.com/p/144020/Aha/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.6

Customer support

4.8

User satisfaction

4.4

User reviews[15,361](https://www.capterra.com/p/19319/JIRA/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Price starts from

$7.91Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Aha! is used by product managers, product operations, program managers, project managers, IT departments, engineering teams, marketing departments, UX designers, and business strategists.

Best for

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

## User reviews

Pros & cons

Klaus Z.

Product Lead AI

> "Integrations with engineering tools like Azure DevOps help keeping track with delivery without the need to recreate everything in AHA!"

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7093914)

Klaus Z.

Product Lead AI

> "Public publishing options in presentations feel a bit clumsy and it takes a while to set up a ll necessary templates and themes."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7093914)

MT

Michael T.

Senior Product Operations Manager

> "The multitude of different products in their offering provide a complete suite of capabilities that Product Teams can use for product..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6561318)

BW

Becky W.

Capability Manager

> "Occasionally, I have issues with slow performance, for example, selecting a report or choosing an option on the screen where there is a lot..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6701339)

VR

Verified Reviewer

Administrative Director

> "Overall I love using Aha, because as a project manager, I can prepare documentation, that I can customize"

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7085252)

MT

Michael T.

Senior Product Operations Manager

> "It comes off as a bit stale, particularly as it relates to roadmaps, which are the most critical stakeholder-facing experiences."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6561318)

VR

Verified Reviewer

Customer Marketing Manager

> "Having multiple products across our company can result in lots of data and ideas - AHA!"

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7056102)

MB

Mariam B.

Head of Project Portfolio Management Department

> "Network disruptions often cause filled out data to be lost"

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6298674)

VR

Verified Reviewer

Administrative Director

> "I can manage projects easily and customize templates."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7085252)

DG

Dominic G.

Product Lead

> "They perceive Aha! to be a low quality product and ask us if we would consider moving back to JIRA to manage their product Ideas."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6706267)

VR

Verified Reviewer

Customer Marketing Manager

> "Aha! Is a centralized place for our company to collect feedback and organize ideas."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7056102)

LL

Luke L.

CEO

> "Parts of the interface are still a bit tricky / unintuitive to use."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6332403)

JC

Jo C.

Digital Product Manager

> "With so much content, it's a tough job to ensure users can easily learn and get value from the platform but this company is Best in Class at..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6471563)

Grace B.

Project Manager

> "The biggest thing that bothers me with Aha is that there isn't a particularly helpful or user-friendly dashboard where you can see all of..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___5022178)

NR

Nicola R.

Product Manager

> "The customization options (especially if you have an Enterprise+ plan) and the APIs available make it possible to really do everything."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6587211)

DG

Dominic G.

Product Lead

> "Overall experience is good but I think you have the wrong features behind the Ideas Advanced paywall"

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6706267)

MW

Mike W.

Principal Product Manager

> "The ability to customize almost all aspects of Aha make it the choice for power users. If I can imagine it, I can probably do it. And when I..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6341841)

FT

Fran T.

Head of Product

> "After our account renewal I did ask the team for a refund and to cancel our subscription, but the aha team were unwilling to consider..."

[See full review](https://www.capterra.com/p/144020/Aha/#GetApp___4853295)

Klaus Z.

Product Lead AI

> "Definitely a good solution for product management with strong focus on collaboration and communication."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7093914)

FT

Fran T.

Head of Product

> "Our team has found it cumbersome and we don't use all the additional functionality it provides."

[See full review](https://www.capterra.com/p/144020/Aha/#GetApp___4853295)

VR

Verified Reviewer

Customer Marketing Manager

> "Overall, myself and my team have had a great experience with AHA! And plan to continue utilizing it for collecting customer feedback and..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7056102)

VR

Verified Reviewer

Senior Product Owner

> "The "Ideas" tab is confusing since it's similarly named to the "AHA Ideas" portal."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4856302)

GK

Grace K.

Senior Director of Product Management and Software Innovation

> "The product is extremely sophisticated, and offers a wide range of functionalities for companies that are looking to have all teams in one..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6380062)

BT

Brian T.

VP Product Management

> "Finally, we've been asking for a SOC2 report for years, Aha hasn't been willing to undertake this (ISO27001 is not equivalent)."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6201915)

Carlie R.

Owner

> "It's streamline interface and website made it user friendly and made the process easy and stress free"

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___7120719)

DV

David V.

QA Anaylst

> "I think that I don’t always find things in the way I search or use keywords."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6104718)

CS

Cheri S.

Operations Specialist

> "This allows them to fully understand my need and provide any available workarounds."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6810755)

ED

Ellene D.

Product Owner III

> "It's a little hard to navigate to some areas. "

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4907389)

NR

Nicola R.

Product Manager

> "Via customization I can adapt the workflow and the data displayed in a very detailed manner."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6587211)

PC

Paula C.

Chief of Intellectual Property

> "The inability to see features and epics on one roadmap/one view is challenging to tell the complete story."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4628446)

MW

Mike W.

Principal Product Manager

> "The company isn't sitting on their laurels either, the engagement with customers on the Ideas portal is very active and features are..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6341841)

AM

Atendi M.

IT Manager

> "Aha! is not the the most cost effective idea management software."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6165404)

BW

Becky W.

Capability Manager

> "The team added a datapoint to a report so I could use it as a key on another report, and they did this in just TWO DAYS!"

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6701339)

RO

Ryan O.

Senior Business Analyst

> "We weren't provided a sales pitch to later lead to a demo with no direction as is the case with most new application onboarding."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3605136)

NH

Nate H.

VP Product Management

> "The dashboards and reports in Aha are super powerful and it's the only way we report on roadmaps and status. And finally the Ideas portal..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6164450)

HH

Hammad H.

IT Enigneer

> "The search functionality seems to be bit off as we have many of feature's requests as a company it is hard for us to find one that already..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3186186)

SJ

Simon J.

Senior manager

> "I created a visual timeline of upcoming features, which made planning much simpler."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6380200)

NC

Nolan C.

Product Operations Manager

> "Some features (capacity planning, dynamic forms, idea widgets) are only on the enterprise+ plan which is annoying considering how basic they..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3243669)

ED

Ellene D.

Product Owner III

> "I'm just starting to get into using it in the last 2 weeks and using it to present my roadmap to business users, integrated with all of the..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4907389)

MV

Marco V.

Secretaris

> "Not possible to capture additional user information (at least I couldn't find it)"

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3587284)

MB

Mariam B.

Head of Project Portfolio Management Department

> "Lots of options for customizing initiatives and reports"

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6298674)

VR

Verified Reviewer

app admin

> "Tool is very expensive"

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6194770)

RT

Rakesh T.

Engineer

> "A very light tool that works as intended for requirements management."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6594884)

MW

Michael W.

Senior Consultant

> "The price tag is deterring the organisation to adapt it fully."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4680141)

CG

Carol G.

Sr. Manager of Product and Quality Assurance

> "Users can really visualize sprints, releases and backlog items and easily navigate throughout the system. "

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4891470)

VR

Verified Reviewer

Software developer

> "The mobile interface of the app is not that great."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4643418)

CB

Clare B.

Head of product

> "The service Aha has offered us throughout the evaluation period, POC and implementation has been excellent. "

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6676531)

DY

Di Y.

Software Developer Intern

> "The AHA documentation is vague at times (in my case, it is the REST API documentation), which left out some possible fields we can request..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3148180)

BT

Brian T.

VP Product Management

> "Aha Roadmaps+ offers a very compelling product planning tool that integrates directly with our Jira instance."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6201915)

CL

Claude L.

Product Manager

> "I was part of the team that benchmarked to product : we did not choose first aha! as it seems to "big", to complex."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4614994)

DF

DeEtte F.

President

> "It helps me build my company from business idea to completion. As I scale, Grow and hire full time staff, I am able to integrate this..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4501728)

CY

Christina Y.

Manager of Product Management

> "It's a little complicated and not always intuitive."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3582430)

Sam S.

Product Owner

> "Ability to produce a roadmap for the first time in company history while integrating that with Aha Develop for targeted sprints which has..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4224528)

David P.

CPO/CTO

> "If you've used developer-centric tools (Jira, for example), you know that they may be great for tracking stories and sprints, but they have..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2296101)

SW

Scott W.

Product Manager II

> "The product has great tools for defining your product strategy, vision, mission, and allows you to easily track ideas, features, and plan..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4504101)

MM

Matt M.

Release Train Engineer

> "The response time and the quality of responses/follow up has been second to none."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2888092)

NR

Nicola R.

Product Manager

> "Support is very good, they answer in a good time and the answers are always able to solve the problems."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6587211)

HR

Helga R.

Community Manager

> "That's why I have to contact the support that often - sometimes I just don't have time to figure out things on my own."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2868182)

Grace B.

Project Manager

> "It's helpful for making a road map and organizing ideas visually for the company."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___5022178)

AF

Aaron F.

Product Manager

> "They make you use their best practices or the software doesn’t work."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3220477)

JB

Jeff B.

Director Product Management

> "My experience is positive and I was able to convince management to invest in additional licenses after being acquired and merged with a..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6183462)

VR

Verified Reviewer

Consultant

> "During the assessment time frame I didn't track down a particular highlights that I loathe."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2966916)

Sai R.

Client Project Management

> "Aha! is a great platform for connectivity and productivity when it comes to managing multiple projects and shipping new product features"

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4901599)

Andrew K.

CEO

> "The UI is a bit flaky and sometimes I have to update things multiple times before my changes are saved in Chrome."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2454981)

RC

Rob C.

Program Manager

> "Great for organizing idea generation and new feature roadmapping."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6230232)

Peter T.

Director Product Management

> "Navigation and UX make it hard for new people to learn how to use Aha!"

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3437124)

BZ

Brian Z.

Technical Director

> "The idea link up is a great feature."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6524257)

Joshua N.

Product Manager

> "There isn't much here for actual execution of work. If you are running Scrum, Kanban or some other frame work there isn't much here to help..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2576042)

PJ

Paroon J.

Product Owner

> "It is a good and effective product management tool."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6654603)

BH

Brian H.

Senior Portfolio Manager

> "I miss a right click button, but I guess that's because this is browser based"

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2878700)

VR

Verified Reviewer

Head of CS

> "I like the separation of ideas and features, compared to other tools in which all feature suggestions are created in the same way, in aha..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3557426)

SM

Sunil M.

VP Product

> "The nested administration menus are cumbersome, easy to get lost."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___3191777)

MO

Max O.

Product Operations

> "We like the ability to standardise our product management processes and data model across teams that had historically operated in different..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4663352)

VR

Verified Reviewer

Growth Strategist

> "It almost had too much functionality for it's own good, and it took a lot of clicks to do something as simple as changing the color of a bar..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2288396)

VR

Verified Reviewer

Product Manager

> "It is made my product managers for product managers. And as product management has so many variations in practice, this tool is configurable..."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4167709)

CG

Chris G.

Director of Product Marketing

> "For the average marketer, this might be too complicated to set up on your own."

[See full review](https://www.capterra.com/p/144020/Aha/#GetApp___3071695)

MT

Michael T.

Senior Product Operations Manager

> "Aha!'s Support Team is also very helpful and quick to respond."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___6561318)

MW

Matthew W.

Customer Support Specialist

> "Aha! can sometimes be buggy when typing up a new idea, the admin portal is messy and hard to navigate."

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___2423173)

CG

Carol G.

Sr. Manager of Product and Quality Assurance

> "Being able to share beautifully colored roadmaps with executives is a definite plus! "

[See full review](https://www.capterra.com/p/144020/Aha/#Capterra___4891470)

HM

Hilda M.

UX Designer

> "I also think that the integration with AzureDevOps is sorely lacking in terms of promoting Agile/Lean practices."

[See full review](https://www.capterra.com/p/144020/Aha/#SoftwareAdvice___2477756)

[View Reviews](https://www.capterra.com/p/144020/Aha/reviews/)

Kevin P.

Products infrastructure Specialist

> "big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066574)

Suresh K.

Senior Executive at Adecco

> "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284)

KG

Kregg G.

Agile Team Lead

> "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need or..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222)

NP

Neha P.

Application support analyst

> "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

WH

William H.

Mobile Marketing Account Executive

> "Jira has provided me with a better insight into how all the moving components in our mobile campaigns, such as copy requests and tech changes and approvals, are tracked."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066046)

RV

Rakhi V.

QA Lead

> "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022)

VR

Verified Reviewer

Tech support engineer

> "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083)

SR

Sandra R.

Program Manager

> "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347)

VR

Verified Reviewer

Product Manager

> "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712)

VR

Verified Reviewer

Product Manager

> "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

Hadi B.

Product Coordinator

> "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

VR

Verified Reviewer

Product Manager

> "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832)

JT

Jarvis T.

Support Coach

> "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306)

Matt B.

Director of Products

> "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631)

NP

Neha P.

Application support analyst

> "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

VR

Verified Reviewer

QA Engineer

> "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

VR

Verified Reviewer

Software Developer

> "It has allowed us to deliver software for our client seamlessly, and gives them some transparency into our progress on the software we're creating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053286)

AS

Adam S.

Head of Transformation Planning

> "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134)

JL

Joe L.

IT Administrator

> "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

VR

Verified Reviewer

App Developer

> "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

VR

Verified Reviewer

Operations manager

> "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

VR

Verified Reviewer

Product Manager

> "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

Sumedh V.

Software Engineer

> "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801)

Luis D.

project product manager

> "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900)

VR

Verified Reviewer

Support engineer

> "In general, it is a very good tool for monitoring and documenting development tasks with integrated AI and the possibility of following the time spent on each task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052177)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

IP

Ilya P.

SRE

> "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489)

JH

Jennifer H.

Managing Paralegal

> "Jira has highly customizable workflows, which is useful for compliance driven teams and is real time visibility into progress."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073252)

BY

Brian Y.

Visa Consulting Specialist

> "I do not like that Jira may be too large to be felt as heavy by small teams, and some of the setups still need time to be configured in the correct way."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067436)

JL

Joe L.

IT Administrator

> "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

VR

Verified Reviewer

Student

> "And what I did not like most about Jira was the spiked learning curve, especially for new users and the non technical team members. Despite the fact that Jira is an astoundingly..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6810143)

VR

Verified Reviewer

IT Project Manager

> "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397)

VR

Verified Reviewer

App Developer

> "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Manoj H.

Senior Analyst

> "It significantly improves collaboration, task tracking, and reporting. While it requires some initial effort to learn and configure, the flexibility and scalability make it an..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062266)

CH

Carl H.

L and D Consultant

> "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224)

Enguerran M.

Fullstack web developer

> "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

Denis M.

Recruiter

> "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510)

VR

Verified Reviewer

Managing Director

> "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242)

VR

Verified Reviewer

QA Engineer

> "Customer support mostly redirects you to documentation which isn't always helpful for specific issues."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

VR

Verified Reviewer

Operations manager

> "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

Aniket K.

Software Engineer

> "Also, performance can sometimes slow down when working on large projects, which can affect productivity."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841)

VR

Verified Reviewer

Operations manager

> "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

MG

Mike G.

Vice president

> "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039)

RG

Ruby G.

Patient Advocate

> "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553)

AH

Anna H.

litigation consulting

> "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602)

VR

Verified Reviewer

Product Manager

> "I like that Jira gives you a ton of flexibility to customize workflows, fields, and boards to match how your team operates."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832)

Debojyoti M.

Software Engineer

> "sometimes it takes forever to load a single page which is annoying when u just wanna check a task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

Wren W.

Office Administrator

> "It’s highly customizable, supports complex workflows, and makes it easy to track progress across sprints, epics, and projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

MG

Matt G.

SOX Senior Analyst

> "Additionally, poorly configured notifications can lead to email / notification overload."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

Prashant M.

Quality Assurance

> "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

VR

Verified Reviewer

Talent Aquisition Specialist

> "There are times I wish I had the ability to filter based on different things that are not options."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219)

DL

Drew L.

SR SYS Admin

> "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529)

DV

Dario V.

CTO

> "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

Prashant M.

Quality Assurance

> "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "For simple tasks, it often feels like overkill, with too many fields, steps, and settings."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

VR

Verified Reviewer

Software Engineer

> "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968)

SC

Sam C.

Talent Lead

> "The interface can feel overwhelming and bloated, especially for new or non-technical users"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7049958)

Hadi B.

Product Coordinator

> "Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

Wren W.

Office Administrator

> "The interface can feel cluttered, and simple tasks sometimes take more clicks than they should."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

Jay G.

SDE

> "It keeps my entire team aligned and makes it easy to track progress, deadlines, and blockers. Once the workflows are set up properly, the productivity boost is huge."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7060456)

Wren W.

Office Administrator

> "It’s not very beginner-friendly, and building or adjusting workflows often requires admin help."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

Parsa G.

AI Data and Insight Analyst

> "Also, enabled creating a dashboard on different categories of tickets that are created, both internally and externally, which helps with tracking trends and increasing overall..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6870666)

Debojyoti M.

Software Engineer

> "like ther are so many buttons and settings hideing everywhere... its a bit of a steep lerning curve if u ask me."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

Enguerran M.

Fullstack web developer

> "The system functions as a reliable tool through its basic setup requirements which I use on a daily basis to handle my work and programming tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

IM

Inga M.

Sales Manager

> "Unavailability of some crucial features such as video conferencing was overwhelming when I was a new user since I hadn’t integrated with external applications."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7022592)

BA

Beth A.

Copywriter and marketing consultant

> "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you can..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954)

MG

Matt G.

SOX Senior Analyst

> "Performance may degrade with very large projects, and it can be very time consuming to keep it updated."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

DV

Dario V.

CTO

> "It's perfectly suited for teams: sends notifications, mails, allows switching from the app to the web site transparently and collaborating with a large team is really good."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

SS

Shenella S.

Business Development Team Leader

> "Interface involves too many click paths which causes a lag."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094816)

Enguerran M.

Fullstack web developer

> "The best aspect of the software for developers exists in its ability to work together with Git and our CI/CD pipelines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

Chitransh G.

Consultant

> "The abundance of features leads to a cluttered experience, with many menus and settings that can confuse users unfamiliar with the platform."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674)

VR

Verified Reviewer

Software Engineer

> "The ability to assign tasks, monitor progress, and maintain visibility across projects makes day to day coordination much easier."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136212)

VR

Victor R.

Product Coach

> "Compared to modern tools like Notion, Jira lacks flexibility and feels stuck in an older paradigm."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052162)

JK

Jitae K.

Sr.Devops

> "In general, it offers excellent integration with other apps like Github, has an intuitive user interface, and provides a wealth of useful features such as tracking user..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974)

Fohsoh D.

Data analyst

> "It also seems to use a lot of computer memory, especially when multiple tabs are open, which can slow things down."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6878270)

SM

Sajjad M.

Supply chain and logistics manager

> "Efficiency: I love that we get instant notifications the moment a ticket is created, which eliminates the need for tedious copying and pasting of data."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7129467)

Denis M.

Recruiter

> "However, I can't give it 5 stars because the clunky UI and occasional slowness hold it back from being perfect."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510)

VR

Verified Reviewer

Managing Director

> "The flexibility around workflows, issue types, and integrations is a big plus, especially when working with developers and multiple teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242)

TW

Tabatha W.

Nursing Manager

> "The interface can feel cluttered and overwhelming, especially for new users."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7084018)

[View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/)

## User interface

4.72 (561)

4.45 (15,361)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Agile Methodologies

120

Important

Aha!

36/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/144020/Aha/#features)

Jira

Top features

38/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/19319/JIRA/#features)

### Recognition

Aha! is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Jira

### Deployment & support

Aha!

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jira

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Aha!

-   By Aha! Labs
-   Located in United States
-   Founded in 2014

Jira

-   By Atlassian
-   Located in United States
-   Founded in 2013

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[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,525)](https://www.capterra.com/p/211559/Trello/reviews/)

$7.91/month

Price

$5/month

4.4

Features

4.3

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/19319-211559/JIRA-vs-Trello)

[Aha!](https://www.capterra.com/p/144020/Aha/)[4.72 (561)](https://www.capterra.com/p/144020/Aha/reviews/)

vs

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,413)](https://www.capterra.com/p/56808/Basecamp/reviews/)

$59/month

Price

$15/month

4.6

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/56808-144020/Basecamp-vs-Aha)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/)

$7.91/month

Price

$10/month

4.4

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike)

[Aha!](https://www.capterra.com/p/144020/Aha/)[4.72 (561)](https://www.capterra.com/p/144020/Aha/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,525)](https://www.capterra.com/p/211559/Trello/reviews/)

$59/month

Price

$5/month

4.6

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/144020-211559/Aha-vs-Trello)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,580)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$7.91/month

Price

$10/month

4.4

Features

4.6

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp)