# Compare Jira vs 17hats 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jira and 17hats based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/19319-144328/JIRA-vs-17hats --- # Jira vs 17hats Features and Cost Comparison Last updated March 31st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Jira17hats2/4 selected [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/) [17hats](https://www.capterra.com/p/144328/17hats/)[4.4 (136)](https://www.capterra.com/p/144328/17hats/reviews/) [## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $7.91/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [15,309 reviews](#user-reviews) Positive 13,964 Neutral 1,126 Negative 219 [## 17hats](https://www.capterra.com/p/144328/17hats/)[4.4 (136)](https://www.capterra.com/p/144328/17hats/reviews/) Starting Price $15.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment Based on [136 reviews](#user-reviews) Positive 118 Neutral 13 Negative 5 ## Summary * * * Key features rated by users Features selected based on 6,246 reviews from task management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Resource Management 4.1 Assignment Management 4.5 Commenting/Notes 4.6 Deadline Management NA Workflow Management 4.5 \--%Fit Missing features Feature ratings Resource Management NA Assignment Management NA Commenting/Notes NA Deadline Management NA Workflow Management 4.8 User satisfaction User satisfaction 4.4 User reviews[15,309](https://www.capterra.com/p/19319/JIRA/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 4.4 User reviews[136](https://www.capterra.com/p/144328/17hats/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $7.91Per User, Per Month - Free version - Free trial Price starts from $15Flat Rate, Per Month - Free version - Free trial Best for Best for Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. Best for We serve small businesses and solo business owners. ## User reviews Pros & cons Kevin P. Products infrastructure Specialist > "big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066574) Suresh K. Senior Executive at Adecco > "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284) KG Kregg G. Agile Team Lead > "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need or..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222) CH Carl H. L and D Consultant > "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224) WH William H. Mobile Marketing Account Executive > "Jira has provided me with a better insight into how all the moving components in our mobile campaigns, such as copy requests and tech changes and approvals, are tracked." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066046) SR Sandra R. Program Manager > "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347) VR Verified Reviewer Tech support engineer > "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083) VR Verified Reviewer Product Manager > "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) VR Verified Reviewer Product Manager > "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712) VR Verified Reviewer Product Manager > "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) BA Beth A. Copywriter and marketing consultant > "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you can..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954) Matt B. Director of Products > "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631) VR Verified Reviewer Software Developer > "It has allowed us to deliver software for our client seamlessly, and gives them some transparency into our progress on the software we're creating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053286) IM Inga M. Sales Manager > "Unavailability of some crucial features such as video conferencing was overwhelming when I was a new user since I hadn’t integrated with external applications." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7022592) JL Joe L. IT Administrator > "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer App Developer > "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) VR Verified Reviewer Support engineer > "In general, it is a very good tool for monitoring and documenting development tasks with integrated AI and the possibility of following the time spent on each task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052177) Chitransh G. Consultant > "The abundance of features leads to a cluttered experience, with many menus and settings that can confuse users unfamiliar with the platform." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674) LD Leo D. eMBEDDED SOFTWARE TESTER > "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) VR Verified Reviewer Product Manager > "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) JH Jennifer H. Managing Paralegal > "Jira has highly customizable workflows, which is useful for compliance driven teams and is real time visibility into progress." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073252) Luis D. project product manager > "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900) JL Joe L. IT Administrator > "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) LD Leo D. eMBEDDED SOFTWARE TESTER > "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) VR Verified Reviewer IT Project Manager > "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397) BY Brian Y. Visa Consulting Specialist > "I do not like that Jira may be too large to be felt as heavy by small teams, and some of the setups still need time to be configured in the correct way." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067436) Manoj H. Senior Analyst > "It significantly improves collaboration, task tracking, and reporting. While it requires some initial effort to learn and configure, the flexibility and scalability make it an..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062266) VR Verified Reviewer Student > "And what I did not like most about Jira was the spiked learning curve, especially for new users and the non technical team members. Despite the fact that Jira is an astoundingly..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6810143) VR Verified Reviewer Managing Director > "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) VR Verified Reviewer App Developer > "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) Ally M. Senior Engineering Manager > "The majority of the time I was working with Epix, which allowed me to create tickets and point and color code and create an easy view for my team." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7042474) MS Marvin S. Lead Product Developer > "We had trouble managing our backlog it was just a big list and we were missing some ways to organize and prioritize them better." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7029474) RG Ruby G. Patient Advocate > "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553) MS Marvin S. Lead Product Developer > "In the End the biggest Problem we actually had was the non dev projects though, the simple Kanban way of working on them did not work for the other teams nearly as well." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7029474) VR Verified Reviewer Product Manager > "I like that Jira gives you a ton of flexibility to customize workflows, fields, and boards to match how your team operates." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) TM Thorben M. Salesforce Administrator > "Depending on how the system is set up (regarding permissions) it is quite difficult to close certain predefined tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7023968) Wren W. Office Administrator > "It’s highly customizable, supports complex workflows, and makes it easy to track progress across sprints, epics, and projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) MG Mike G. Vice president > "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039) Jay G. SDE > "It keeps my entire team aligned and makes it easy to track progress, deadlines, and blockers. Once the workflows are set up properly, the productivity boost is huge." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7060456) AH Anna H. litigation consulting > "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602) Parsa G. AI Data and Insight Analyst > "Also, enabled creating a dashboard on different categories of tickets that are created, both internally and externally, which helps with tracking trends and increasing overall..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6870666) MG Matt G. SOX Senior Analyst > "Additionally, poorly configured notifications can lead to email / notification overload." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409) MC Mark C. Product Manager > "Jira is a great tool for managing and coordinating work streams across different teams, it is highly flexible and customisable but also out of the box it provides a great way to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6797356) DV Dario V. CTO > "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439) NB Necko B. Software Engineer > "The customizable dashboards and robust integration with development tools like Bitbucket and Confluence make it ideal for tracking and managing Agile workflows." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6804146) LD Leo D. eMBEDDED SOFTWARE TESTER > "For simple tasks, it often feels like overkill, with too many fields, steps, and settings." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) DV Dario V. CTO > "It's perfectly suited for teams: sends notifications, mails, allows switching from the app to the web site transparently and collaborating with a large team is really good." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439) SC Sam C. Talent Lead > "The interface can feel overwhelming and bloated, especially for new or non-technical users" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7049958) JK Jitae K. Sr.Devops > "In general, it offers excellent integration with other apps like Github, has an intuitive user interface, and provides a wealth of useful features such as tracking user..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974) Wren W. Office Administrator > "The interface can feel cluttered, and simple tasks sometimes take more clicks than they should." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) Edafe E. Software Developer > "I like the fact that it helps my team and I to better manage our projects with customizable workflows that allows us to track progress and collaborate efficiently." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6773398) Wren W. Office Administrator > "It’s not very beginner-friendly, and building or adjusting workflows often requires admin help." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453) BZ Brian Z. Technical Director > "Issue tracking and workflows allows for easy tracking, bug fixing and feature development, allowong for cross team collaboration, with clear reporting features to understand dev..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6774047) MG Matt G. SOX Senior Analyst > "Performance may degrade with very large projects, and it can be very time consuming to keep it updated." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409) Navneet S. Digital Marketing Specialist > "The ability to track multiple projects in one place while maintaining complete visibility into tasks, deadlines, and team responsibilities has transformed how we work." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6769643) SB Solounge B. Technical Operations Manager > "Sometimes the errors I get or can be very glitchy causing me to have to refresh or that when I building out an automation, it's limited on how many rules I can put in one" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6784366) VR Verified Reviewer Managing Director > "The flexibility around workflows, issue types, and integrations is a big plus, especially when working with developers and multiple teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) SS Shenella S. Business Development Team Leader > "Interface involves too many click paths which causes a lag." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094816) MS Mallory S. Clinical Operations Manager > "I love that you link or relate tickets, create different Kanban boards and customize the fields within them." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094551) VR Victor R. Product Coach > "Compared to modern tools like Notion, Jira lacks flexibility and feels stuck in an older paradigm." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052162) MN Mihai N. Project Manager > "It is able to provide a good track of our records and customer complains, and it is a very good monitoring tool for all our cases." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6887291) AL Adele L. Designer > "Sometimes it feels overly complicated, and simple tasks end up taking more clicks than they should." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7028601) JK Jitae K. Sr.Devops > "No need to manually copy and paste Jira story link into Github PRs anymore. Plus, you can use different colors to organize stories, making it easy for each team member to spot..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974) Fohsoh D. Data analyst > "It also seems to use a lot of computer memory, especially when multiple tabs are open, which can slow things down." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6878270) Jiahao H. Deployment Strategist > "The structure of boards, epics, stories, and tasks makes it easy to understand project status at a glance and keeps teams aligned on priorities." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073218) NB Necko B. Software Engineer > "It also tends to slow down with large datasets or when managing multiple boards, which affects efficiency." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6804146) Faiz A. Research Assistant > "It keeps everyone accountable and shows progress clearly. Once you learn the system, it is very powerful for tracking every little detail of your research work every day." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079315) TW Tabatha W. Nursing Manager > "The interface can feel cluttered and overwhelming, especially for new users." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7084018) BP Bri P. Sr. Efficiency Engineer > "It simplifies burn down reporting, allows users to manually enter and submit tickets and stories for sprints." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6866228) VR Verified Reviewer Software Engineer > "It's take so much ram to run if multiple tab of jira is running , which slows down personal computer." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6871598) VR Verified Reviewer Territory Account Exec > "It’s very easy to manage leads within the platform and if you’re collaborating with your sales team or even with other departments, it’s way easier and more flexible to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7058859) OB Olga B. Director of Sales > "Some parts take too many clicks, like when I want to change the view or find a specific sprint. " [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6823189) Garima V. Senior Manager- Corporate Training and Placement > "Jira is powerful tool and keeps everything organized , though it takes little time to get comfortable honestly , because of its complexity , but once set up , managing tasks ,..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7089393) MP Michal P. Software Engineer > "Some of the UI functions make it difficult to edit tickets." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6789648) VR Verified Reviewer Software Engineer I > "Jira simplifies tracking bugs, managing tasks, and collaborating with the team during agile development." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7108121) Danielle F. Graphic Production Artist > "It's a bit clunky interfacing with Outlook and if a team member has not been manually added, even if tagged in the work order, they will not be notified of activity." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6312209) AA Ade A. developer > "Jira is a very useful tool for bug tracking and project management in varied projects like software application development." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7048946) BZ Brian Z. Technical Director > "There is a mobile app, but there are many limitations, and it used more for updates rather than working within the app." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6774047) MN Mihai N. Project Manager > "We can do team work and project collaboration very easily with JIRA, and the notifications to the e-mail box are coming very fast, so we are aware when a change is done." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6887291) PU Philipp U. Lead Engineer > "The company was doing everything right 4 years ago. Since then, it has clearly pivoted in the completely wrong direction and has started to produce a very poor quality product." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062994) [View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/) Jong K. CEO > "Hats has been a game-changer for my business, allowing me to manage projects, send quotes, and handle contracts and invoices all in one place." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6446873) Jong K. CEO > "The only area where 17Hats falls short is in its bookkeeping features. While it offers basic financial tracking, it lacks advanced accounting tools..." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6446873) Liz A. Owner > "I’m so into 17hats that I'm an Ambassador, I teach their workshops, have co-written their certification curriculum, and even got to show off their..." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6444841) KE Katie E. Owner > "Finally i went back to my business and had to do a massive cleanup due to me not organizing 17hats correctly to begin with." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6464355) Belinda A. CEO > "A lot of features for a very affordable price. If you're a service provider who offers package services, the lead-to-quote-to-invoice-to-project..." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6645286) Belinda A. CEO > "The calendar view never worked quite the way I wanted it to." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6645286) DU Danielle U. Certified Coach and Business Mentor > "Honestly, condensing my business systems from multiple to a single platform. Plus, I can run my multiple different businesses from the same platform..." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6591111) KK Kodie K. Photographer > "It was really hard to set up and took me days to figure it out (Im very tech savvy so this was frustrating and no user friendly) Once everything was..." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6718086) DU Danielle U. Certified Coach and Business Mentor > "I love how it has so many useful features and functionalities in a single platform that helps me run my business professionally and with high quality..." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6591111) KC Kate C. Photographer and Owner > "As a solopreneur, I used to struggle to keep things organized." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6761493) TT Tara T. Owner Photographyer > "The bookkeeping feature is also super helpful. Since the beginning 17hats has listened to their user's feedback and is constantly updating and..." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6520551) VR Verified Reviewer Founder > "My main complaint is that they charge for educational seminars to help their users use their software better." [See full review](https://www.capterra.com/p/144328/17hats/#GetApp___4978967) JD Jaimie D. Owner > "What I like most about 17hats is its ability to centralize all aspects of my business operations into one platform." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6441883) KK Kodie K. Photographer > "They didnt improve anything for this insane raise." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6718086) DU Danielle U. Certified Coach and Business Mentor > "The multiple brands feature has also allowed me to run 3 different businesses out of a single system." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6591111) CS Christine S. Owner > "Now that I'm hiring a team, I'm finding that it's not a good system to be able to organize leads to different team members and what they can view." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___4680776) Abbey W. Copywriter, marketing consultant > "It helps keeps me organized and on task." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___7092931) MB Molly B. Photographer / Graphic Art > "I also heavily rely on being able to be mobile AND use my desktop on or offline -- which was not available and the mobile app is not that great." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___3541914) SS Samantha S. Certified Sleep Practitioner > "I've been really happy with 17Hats and have no intention of looking at other CRMs as it completely fulfils my requirements" [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___7106099) KC Karida C. Owner > "Scheduled emails fail to send on occasions." [See full review](https://www.capterra.com/p/144328/17hats/#SoftwareAdvice___3123781) II Iryna I. owner > "hats helps me organize and run my business efficiently and save time for what's truly important in my life." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6598594) EP Erin P. CEO + Founder > "it doesn't seem to make sense, where if there's an email we want to edit within the workflow, why can't we edit it within there. and have the change..." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___2114125) SS Samantha S. Certified Sleep Practitioner > "It's intuitive to use, and most importantly, their team are great, and will always go above and beyond to help with any queries." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___7106099) TG Tiffany G. Owner/Admin > "Set up is also quite time consuming." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___3314152) RL Rebecca L. Photographer, Owner > "What I love most about 17hats is its all-in-one functionality that truly streamlines my workflow." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6460480) EP Erin P. CEO + Founder > "I don't like that the link is at the BOTTOM of the email." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___2114125) Ulrich N. Doctor > "It helps me to manage my time, tasks, opportunities and contacts efficiently and productively, and therefore to forecast sales. And all this with an..." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6041310) VR Verified Reviewer Wedding Venue Owner > "There are no reporting features." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___2332023) KK Kodie K. Photographer > "Then the next year my membership went up to $300 which was expected because i got a discount to sign up initially so that was fine." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6718086) AS Angel S. Operations Manager > "Customer service was not easily accessible." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___2313052) TT Tara T. Owner Photographyer > "I truly feel like 17hats cares about their users and is looking out for our best interests as business owners rather than it being only about sales." [See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6520551) JP Jennifer P. Owner > "Eventually, I gave up because there was so much to learn." [See full review](https://www.capterra.com/p/144328/17hats/#SoftwareAdvice___2686884) [View Reviews](https://www.capterra.com/p/144328/17hats/reviews/) ## User interface 4.44 (15,309) [17hats](https://www.capterra.com/p/144328/17hats/) 4.40 (136) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important Jira Top features 29/38 - Access Controls/Permissions - Activity Tracking - AI Copilot - API - Assignment Management - Calendar Management - Collaboration Tools - Commenting/Notes - Dashboard - Deadline Management - Dependency Tracking - Document Management - Drag & Drop - Email-to-Task Conversion - Gantt/Timeline View - Generative AI - Mobile Access - Prioritization - Project Planning - Project Templates - Project Tracking - Real-Time Notifications - Recurring Tasks - Reporting/Analytics - Resource Management - Search/Filter - Spreadsheet View - Sub-Task Management - Task Board View - Task Editing - Task Import - Task Progress Tracking - Task Scheduling - Task Tagging - Third-Party Integrations - Time Tracking - To-Do List - Workflow Management [See all features](https://www.capterra.com/p/19319/JIRA/#features) 17hats 7/38 - Access Controls/Permissions - Activity Tracking - AI Copilot - API - Assignment Management - Calendar Management - Collaboration Tools - Commenting/Notes - Dashboard - Deadline Management - Dependency Tracking - Document Management - Drag & Drop - Email-to-Task Conversion - Gantt/Timeline View - Generative AI - Mobile Access - Prioritization - Project Planning - Project Templates - Project Tracking - Real-Time Notifications - Recurring Tasks - Reporting/Analytics - Resource Management - Search/Filter - Spreadsheet View - Sub-Task Management - Task Board View - Task Editing - Task Import - Task Progress Tracking - Task Scheduling - Task Tagging - Third-Party Integrations - Time Tracking - To-Do List - Workflow Management [See all features](https://www.capterra.com/p/144328/17hats/#features) ### Recognition No recognitions have been awarded to Jira No recognitions have been awarded to 17hats ### Deployment & support Jira Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos 17hats Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jira - By Atlassian - Located in United States - Founded in 2013 17hats - By 17hats - Located in United States - Founded in 2014 ## 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