# Compare Jira vs My Hours 2026 | Capterra > Unsure of what to choose? Check Capterra to compare My Hours and Jira based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/19319-149427/JIRA-vs-My-Hours --- # My Hours vs Jira Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: My HoursJira2/4 selected [My Hours](https://www.capterra.com/p/149427/My-Hours/)[4.8 (986)](https://www.capterra.com/p/149427/My-Hours/reviews/) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) [## My Hours](https://www.capterra.com/p/149427/My-Hours/)[4.8 (986)](https://www.capterra.com/p/149427/My-Hours/reviews/) Starting Price $8.00/month Value-for-Money 4.9 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [986 reviews](#user-reviews) Positive 967 Neutral 14 Negative 5 [## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $7.91/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [15,417 reviews](#user-reviews) Positive 14,069 Neutral 1,129 Negative 219 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 25,531 reviews from time tracking software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit Not enough reviews Feature ratings Clock In/Out 4.9 Project Time Tracking 4.9 Mobile Access 5.0 Attendance Tracking 4.7 Timesheet Management 4.7 61%Fit Missing features Feature ratings Clock In/Out NA Project Time Tracking 4.4 Mobile Access 4.1 Attendance Tracking NA Timesheet Management 4.4 User satisfaction User satisfaction 4.8 User reviews[986](https://www.capterra.com/p/149427/My-Hours/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.9 Customer support 4.7 User satisfaction 4.4 User reviews[15,417](https://www.capterra.com/p/19319/JIRA/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.2 Price starts from Price starts from $8Per User, Per Month - Free version - Free trial Price starts from $7.91Per User, Per Month - Free version - Free trial Best for Best for Project-based teams (agencies, consultancies, product & IT) who want an easy-to-use time tracker with approvals, budgets, custom fields, reporting, and billing features. Best for Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. ## User reviews Pros & cons MT Mike T. Director of Commercial and Business Development > "It's really been beneficial to dive into specific projects and departments to get a better understanding of our efforts..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___7111791) Zeya M. Associate Data Analyst – Analytics Engineering > "Historical team names aren't tracked, which creates gaps in reporting." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___7111892) JO Justina O. Founder and Principal Consultant > "I also like that Tasks that have the same name across different Projects are grouped together - it helps me see how much..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6544944) AP Amanda P. Owner Operator > "When I add a new project from the "time log" menu, it doesn't give the option to add pricing with it." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6778091) Zeya M. Associate Data Analyst – Analytics Engineering > "Dashboard, Insights, and team management work well for project collaboration." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___7111892) RW Rick W. Owner > "As a self employed consultant, one of the hardest things to do is accurately track hours and projects for my clients. Or..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6542469) MM Michael M. General Manager > "Very impressed with the thoughful design of the input functions and the customized reporting features right down to..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6542530) MP Michael P. Commercial Captain > "Developer not interested in what its required to get my business paid... only interested in changes to get them paid... ..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6548829) EG Erica G. President > "In my experience, it's better than some more expensive options I've used at the enterprise level (i.e. OpenAir, Workday) -..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6542639) AD Adam D. Owner / Principal Consultant > "The invoice feature produces PDF and Excel files that DO NOT match the preview display / design." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4964589) MT Mike T. Director of Commercial and Business Development > "The team has been incredibly responsive in guiding setup and implementation. " [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___7111791) KM Kyle M. Software Developer > "I kept moving because they were harder to use than my original spreadsheet." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6542858) CS Cathi S. Owner, Principal Consultant > "Additionally, I can easily and efficiently generate invoices at the end of each month and attach detailed reports to..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4971028) MP Mandy P. Architect > "There are a lot of premium features that as a sole business owner I do not need." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4951913) MV Miriam V. Owner > "I can download a spreadsheet that details every minute of work that I do, which gives my clients a good overview of how..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4957181) EZ Elizabeth Z. Nanny > "The upgrades are not always be best and is hard to figure out sometimes" [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6220936) CM Cecily M. IT and Salesforce Admin > "this helps when filling in my timesheet at the end of the week." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6545062) CRT Claude Real T. Graphic Designer > "Also, and I want to indicate that it may be a lack of knowledge on my part, but I still haven't found the ability to..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3708001) Zeya M. Associate Data Analyst – Analytics Engineering > "Great value for money — the features you get at this price point are solid." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___7111892) Domingo Antonio A. University average technician > "This can be frustrating at times when I need to log my time or access important information about my projects." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4869032) LF Laszlo F. attorney-at-law > "An excellent tool for time-tracking and preparing activity report which is the basis of invoicing in case of hourly fees" [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4951886) RG Radu G. PCB design > "Always made some errors and I didn't understand why, talked with the support about it." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6232069) OI Oleg I. technician > "I have to add, It is reliable - I didn't find any losses in my records and didn't meet any interruption in access to my..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4954753) SW Simone W. Virtual Executive Assistant > "I do not have a team that I need to manage." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4957519) TM Trish M. Project Manager > "I work freelance management for 2 different companies and with MyHours I can easily track my day without having to switch..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4953163) RG Radu G. PCB design > "Not sure if it's fixed now." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6232069) Rish A. Director > "I like the way you can set up different costs for different clients, and the easy way to enter and update line items in..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6222560) NG Nicole G. Graphic designer > "Sometimes you have to reload the page as it gets stuck on one action." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3705018) GC Geoffrey C. Systems Engineer > "The fact that it seemlessly incorporates project management, cost data, invoicing and a whole lot more is just added..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6222119) CRT Claude Real T. Graphic Designer > "The interface is really bad on mobile devices (mostly cellphones)." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3708001) HJ Hubertus J. Area Director of Finance > "This product does exactly what I need it to do: keep track of time I am spending on various tasks for different projects." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6228234) AZ Alex Z. Marketer > "I forgot to turn off the timer once and I was not sure how to deduct the hours I was not doing anything." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3706471) SB Stephanie B. Owner > "I just needed a simple way to keep track of my time as I have multiple clients I work for and this does exactly what I..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4952363) JpH Jean philippe H. surveyor > "I don't see any improvement needed for my use" [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4954447) VV Victor V. webmaster. web developer > "I like how easy it is to track my time and hours worked, i use it very basic, just for myself and no need to bill hours,..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6222830) HW Hasmie W. Associate Software Engineer > "As a limitation I see the unavailability of offline access." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4782531) DB Doretha B. Freelance Graphic Designer > "I love the automated billing feature for every individual project created that ensures I bill my clients fairly and give..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3707038) IN Ido N. Designer > "The invoice system lacks a few features I really wanted to see." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3705900) KV Ken V. architectural Technician > "The most important features for me is that I can keep track of the time spent on different projects and that I can track..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3712417) RA Raymond A. Owner/Operator > "Getting reports can be difficult on a project by project basis…" [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3705338) CM Cecily M. IT and Salesforce Admin > "This one was so easy to get up and running. And to customize to suit your needs is a plus." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6545062) VR Verified Reviewer Data Scientist > "Editing existing entries may be difficult sometimes." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4358765) JN James N. Company Director > "I appreciate the ability to track time for multiple clients and projects, as well as the ability to generate reports and..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4590886) BKV Basant Kumar V. Technical Architect > "Mobile experience is not that good for tge app and web both" [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3704067) CRT Claude Real T. Graphic Designer > "My main use for this software is for my Graphic Designer business, but I recently started to use it also with my second..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3708001) CG Carol G. Graphic Designer > "I use another program for accounting, but I'm not a big fan of the way the invoicing feature works with My Hours." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3184759) GU German U. Creative Director > "The freemium is great and for many more than enough." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6449239) JG Jacqui G. Director > "some aspectspr recording not that intutiive" [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3706055) JS Jacqui S. Owner > "I love that it is easy to use and that that phone/computer apps are available" [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6560783) TW Thushan W. Software Engineer > "Sometimes I doubt about the accuracy of the task insights." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4816726) AFS Ahmad Farhad S. Vice President > "With My Hours, we keep my promises to our clients by doing the projects and services on time or earlier with good profit." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6022168) JT Jessica T. Owner | Virtual Admin Assistant > "I don't love the invoicing side of the system." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3726235) AFS Ahmad Farhad S. Vice President > "It helps me to do our projects and tasks on time with customer high satisfaction." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6022168) JI Jens I. Consultant > "Reports and invoices aren't as configurable as I would like" [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3175595) GU German U. Creative Director > "Good to follow up with the customers and say this is what's been done this week/month." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6449239) DW Dani W. lead Mechanical Engineer > "I understand you want to limit the free version, but given that was available before I found it a bit inconvenient..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3355101) SB Sheldon B. Principal > "The value per cost and the reporting features delivered exactly what I was looking for without having to spend any time..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6222432) OS Oliver S. CEO > "It is just the one and only thing that is missing for all our project work and management." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3355067) JP Joshua P. Payroll Manager > "My Hours has been very helpful when recording my hours personally to keep my productivity active." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4951898) JB Julia B. Executive Director > "I cannot think of problems, things that I like the least." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___3704478) MB Melissa B. Business Information Consultant > "I have been very happy since purchasing this product and the amount I've saved in ensuring proper billing has more than..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4952566) EW Earl W. Principal Attorney > "The small font is difficult for my clients to read." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___2982417) SF Sabrina F. Principal > "It is very user friendly and allows me full flexibility with my different charging methods for clients. " [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4964221) DG David G. Mr > "The dashboard bar charts DO show % but the table below listing tasks and projects does not and cannot be customized." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___2859966) MM Morgan M. Facilities manager > "Great for tracking time for invoices." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4962882) CE Carida E. Independent contractor > "Navigating for the first time can be time consuming" [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___2968936) MK Mariya K. Eng > "There is an option to copy last week's data across, which is useful." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4913103) Katrina S. Virtual Assistant > "There was a software update and instead of showing the report in hours and minutes it now shows as a percentage." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___2864065) KB Karen B. Owner/Photographer > "also helps me keep track of time spent on special projects which is great." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4952312) KB Kirk B. Director of Court Technologies > "I cannot always use the state/stop feature so I manually enter my times. " [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___2859967) SO Simone O. Student web editor > "It does exactly what I need it to: a user friendly way to track my working hours." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4954848) SF Susan F. Freelance Editor > "It is confusing to set up billable hours and sometimes things that should be billable go into non-billable." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___2895140) LM Laurence M. Photographer > "I like the way it's organised." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___6545257) Uesli A. Test Analyst > "The smartphone app sometimes doesn't work as expected, a common issue is not logging the user in." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___2816375) LF Laszlo F. attorney-at-law > "An excellent tool for time-tracking and preparing activity reports" [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4951886) CI Clarice I. Development Director > "Many upgrades which can be annoying When reach bottom of list window shuts down automatically" [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___2894557) CS Cathi S. Owner, Principal Consultant > "I find it to be intuitive and very user friendly - and creates administrative efficiencies so that I can focus on the..." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4971028) SS Suzanne S. Pre > "I have difficulty understanding how to capture the information for multiple clients." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___2816141) YK Yasmin K. Web Developer > "I love how easy it is to track time on My Hours and how I can keep my projects and tasks organized." [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___4952224) KB Kirk B. Director of Court Technologies > "You cannot sort the time log in reverse chronological order. " [See full review](https://www.capterra.com/p/149427/My-Hours/#Capterra___2859967) [View Reviews](https://www.capterra.com/p/149427/My-Hours/reviews/) YA Yousef A. Systems Engineer > "Once properly configured, it provides unparalleled visibility into project timelines, resource allocation, and issue tracking. While it can feel heavy and a bit rigid for smaller, fast-moving projects,..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) NY Nathan Y. Business Analyst > "I had a Jira ticket opened few years already, however still no respond received, no feedback whatsoever, even I responded another follow up note with same ticket, however no luck hear anything from..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167736) SL Sai L. Software Engineer > "Powerful workflow automation (especially for ticket lifecycles and SLA monitoring), robust dashboard reporting capabilities for operational visibility, and seamless integration with tools like Confluence." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) BE Basel E. IT Manager > "There are a lot of menus, settings, boards, fields, and workflow options, so it takes time to learn where everything is. If it is not set up properly, it can also become cluttered pretty quickly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172389) CR Carmine R. Software developer > "Jira is especially valuable for project and team collaboration because it allows different teams to work on the same workflow, share updates, leave comments, and keep everyone aligned on deadlines and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) AR Agnes R. Chief Executive Officer > "Everyone creates brand new, completely separate Ad-Hoc Columns for small workflow pieces rather than checking if someone else already created it (and made everyone's brain hurt), and makes it painful to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) DC Deepak C. Mechanical design Engineer > "Most like about Jira is its robust collaboration capabilites, allowing teams to manage tasks,track progess,assign responsibilities and maintain transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) NP Neha P. Application support analyst > "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) AS ANNPURNA S. Marketing Data Ops Manager > "In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and manage dependencies across..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) SB Shubam B. Software Developer > "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) AB Andrew B. Payroll Officer > "I like how I can customizable workflow which can fit in the different needs and the agile board works great for me as it provides me project progress in visualization." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166851) RV Rakhi V. QA Lead > "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022) VR Verified Reviewer Tech support engineer > "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to track my working items..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083) SR Sandra R. Program Manager > "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347) VR Verified Reviewer Product Manager > "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712) VR Verified Reviewer Product Manager > "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) SL Sai L. Software Engineer > "The platform shines when it comes to cross-functional coordination, ensuring that engineering, support, and product teams remain tightly aligned. While it does require an initial investment in time to..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) IP Indra P. IT Manager > "The advanced features, such as automation rules, can take a bit of time to master and this might be difficult for smaller teams or if you don't have admin support." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166634) CR Carmine R. Software developer > "The boards, filters, dashboards, and reporting features make it easier to follow progress and identify bottlenecks. While it is not mainly a diagram creation tool, its visual boards and integrations can..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) AR Agnes R. Chief Executive Officer > "Hate their licensing structure, EVERY employee needs to have a paid subscription just to be able to see a ticket, which costs way too much." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589) Burri N. Business Analyst > "The customization options help adapt workflows based on company needs, and the platform supports better organization, transparency, and productivity across projects and teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7150601) AC Alexander C. It Manager > "Sometimes I get the problem that when several projects are updated at the same time I get flooded with notifications and important notifications get lost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167642) AS ANNPURNA S. Marketing Data Ops Manager > "It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and Salesforce-related..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) Matt B. Director of Products > "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631) Hadi B. Product Coordinator > "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860) Liv P. Analyst > "Oftentimes, it is hard for users to get one on one time with support, which creates unnecessary back and forth and creates frustration when it comes to trying to solve issues quickly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) JT Jarvis T. Support Coach > "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306) VR Verified Reviewer QA Engineer > "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) NP Neha P. Application support analyst > "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning curve initially, once..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591) AS Adam S. Head of Transformation Planning > "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134) IW Isla W. Senior Project Manager > "Its flexibility is a major strength, allowing us to customize workflows to fit our team's needs. While there's a learning curve, it ultimately boosts our productivity and keeps everyone on the same page." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) VR Verified Reviewer App Developer > "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) EA Estrela A. Software AI Engineer > "Jira gives room for a lot of customization when working: swim lanes, filters, projects, workflows,... its nice to know that depending on the project you're in you can have it configured the way it fits..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) Suresh K. Senior Executive at Adecco > "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active tickets on a single board." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284) JL Joe L. IT Administrator > "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) BR Brendan R. ICQ MANAGER > "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793) VR Verified Reviewer Operations manager > "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) DC Deepak C. Mechanical design Engineer > "The software has steep learning curve and setting up workflows,permission, and configuration can require significant time and expertise." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285) YA Yousef A. Systems Engineer > "The deep level of customization for workflows, fields, and permissions allows it to adapt perfectly to enterprise IT environments." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147) VR Verified Reviewer Product Manager > "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294) Sumedh V. Software Engineer > "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801) Luis D. project product manager > "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900) AD Arnold D. Senior excutive > "In a fast-paced environment like iQor, having a tool that keeps teams aligned, tracks progress in real time, and provides clear accountability is incredibly valuable." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165411) LD Leo D. eMBEDDED SOFTWARE TESTER > "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) LD Leo D. eMBEDDED SOFTWARE TESTER > "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375) SM Sean M. Chief Editor at deBanked > "Furthermore, the notification management is extremely aggressive by default, and I have often found myself flooded with emails for the slightest minor change in a project." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166292) Liv P. Analyst > "Jira is a valuable project management tool that helps teams track progress, manage priorities, and stay aligned on key deliverables." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352) IP Ilya P. SRE > "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well" [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489) JL Joe L. IT Administrator > "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766) VR Verified Reviewer DATA ENGINEER > "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. " [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975) VR Verified Reviewer IT Project Manager > "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397) VR Verified Reviewer App Developer > "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388) Enguerran M. Fullstack web developer > "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714) CH Carl H. L and D Consultant > "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause notification emails to be sent..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224) VR Verified Reviewer Managing Director > "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how teams plan, track, and..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242) IW Isla W. Senior Project Manager > "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809) SB Shubam B. Software Developer > "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it becomes a reliable..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) SL Sai L. Software Engineer > "Steep learning curve for new users and that the extensive configuration options can sometimes feel overwhelming or complex to set up initially." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) SL Sai L. Software Engineer > "It serves as an incredibly reliable and scalable foundation for managing ticket lifecycles, monitoring SLAs, and enforcing team accountability." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063) HV Hrithik V. Software Engineer - Trading Systems > "Large projects can also become noisy if teams don't stay disciplined about statuses and ticket hygiene." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159215) VR Verified Reviewer Operations manager > "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) EA Estrela A. Software AI Engineer > "When you tag someone in a comment they don't receive an email or any kid of nudge, so they actually might miss the tag." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387) VR Verified Reviewer Operations manager > "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760) AS ANNPURNA S. Marketing Data Ops Manager > "At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175) RG Ruby G. Patient Advocate > "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553) Denis M. Recruiter > "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510) SB Shubam B. Software Developer > "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814) VR Verified Reviewer QA Engineer > "Customer support mostly redirects you to documentation which isn't always helpful for specific issues." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606) Prashant M. Quality Assurance > "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) Aniket K. Software Engineer > "Also, performance can sometimes slow down when working on large projects, which can affect productivity." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841) Vinit C. Trainee > "It helps maintain transparency, assign ownership, monitor progress, and manage timelines effectively." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7155810) MG Mike G. Vice president > "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance and set up things like..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039) DL Drew L. SR SYS Admin > "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529) AH Anna H. litigation consulting > "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602) CR Carmine R. Software developer > "I also appreciate its flexibility: it can be adapted to different types of projects, from simple task management to more complex workflows involving multiple teams." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466) Debojyoti M. Software Engineer > "sometimes it takes forever to load a single page which is annoying when u just wanna check a task." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032) Prashant M. Quality Assurance > "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand the system, it becomes..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326) VR Verified Reviewer Talent Aquisition Specialist > "There are times I wish I had the ability to filter based on different things that are not options." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219) VR Verified Reviewer Software Engineer > "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience to fully get..." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968) VR Verified Reviewer Product Manager > "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be." [See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832) [View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/) ## User interface 4.78 (986) [Jira](https://www.capterra.com/p/19319/JIRA/) 4.45 (15,417) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important My Hours Top features 26/41 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Attendance Tracking - Automatic Time Capture - Billable & Non-Billable Hours - Billing & Invoicing - Biometric Recognition - Budget Tracking - Calendar Management - Clock In/Out - Compliance Management - Customizable Reports - Data Import/Export - Employee Database - Employee Management - Employee Scheduling - Generative AI - Location Tracking - Mobile Access - Multi-Language - Multiple Billing Rates - Offline Time Tracking - Online Time Tracking - Overtime Calculation - Payroll Integration - Productivity Analysis - Project Time Tracking - Real-Time Updates - Reminders - Reporting/Analytics - Task Management - Third-Party Integrations - Timesheet Management - Usage Tracking/Analytics - Vacation/Leave Tracking - Workflow Management [See all features](https://www.capterra.com/p/149427/My-Hours/#features) Jira 22/41 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Attendance Tracking - Automatic Time Capture - Billable & Non-Billable Hours - Billing & Invoicing - Biometric Recognition - Budget Tracking - Calendar Management - Clock In/Out - Compliance Management - Customizable Reports - Data Import/Export - Employee Database - Employee Management - Employee Scheduling - Generative AI - Location Tracking - Mobile Access - Multi-Language - Multiple Billing Rates - Offline Time Tracking - Online Time Tracking - Overtime Calculation - Payroll Integration - Productivity Analysis - Project Time Tracking - Real-Time Updates - Reminders - Reporting/Analytics - Task Management - Third-Party Integrations - Timesheet Management - Usage Tracking/Analytics - Vacation/Leave Tracking - Workflow Management [See all features](https://www.capterra.com/p/19319/JIRA/#features) ### Recognition My Hours is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Time TrackingSoftware (2023)  Best Value Time TrackingSoftware (2022)  Jira is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support My Hours Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Jira Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details My Hours - By Spica - Located in Slovenia - Founded in 1989 Jira - By Atlassian - Located in United States - Founded in 2013 ## Popular Comparisons [My Hours](https://www.capterra.com/p/149427/My-Hours/)[4.78 (986)](https://www.capterra.com/p/149427/My-Hours/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,248)](https://www.capterra.com/p/169607/Clockify/reviews/) $8/month Price $4.99/month 4.6 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/149427-169607/My-Hours-vs-Clockify) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,248)](https://www.capterra.com/p/169607/Clockify/reviews/) $7.91/month Price $4.99/month 4.4 Features 4.6 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/19319-169607/JIRA-vs-Clockify) [My Hours](https://www.capterra.com/p/149427/My-Hours/)[4.78 (986)](https://www.capterra.com/p/149427/My-Hours/reviews/) vs [Office 365 Timesheet App](https://www.capterra.com/p/174840/Office-365-Timesheet-App/)[4.51 (936)](https://www.capterra.com/p/174840/Office-365-Timesheet-App/reviews/) $8/month Price Contact vendor for pricing 4.6 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/149427-174840/My-Hours-vs-Office-365-Timesheet-App) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $7.91/month Price $10.99/month 4.4 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/19319-184581/JIRA-vs-Asana-PM) [My Hours](https://www.capterra.com/p/149427/My-Hours/)[4.78 (986)](https://www.capterra.com/p/149427/My-Hours/reviews/) vs [Jibble](https://www.capterra.com/p/156992/Jibble/)[4.81 (1,824)](https://www.capterra.com/p/156992/Jibble/reviews/) $8/month Price $0/month 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/149427-156992/My-Hours-vs-Jibble) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) $7.91/month Price $9/month 4.4 Features 4.5 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/19319-147657/JIRA-vs-monday-com) [My Hours](https://www.capterra.com/p/149427/My-Hours/)[4.78 (986)](https://www.capterra.com/p/149427/My-Hours/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/) $8/month Price $10/month 4.6 Features 4.6 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/149427-158833/My-Hours-vs-ClickUp) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,558)](https://www.capterra.com/p/211559/Trello/reviews/) $7.91/month Price $5/month 4.4 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/19319-211559/JIRA-vs-Trello) [My Hours](https://www.capterra.com/p/149427/My-Hours/)[4.78 (986)](https://www.capterra.com/p/149427/My-Hours/reviews/) vs [WebWork Time Tracker](https://www.capterra.com/p/151338/WebWork-Time-Tracker/)[4.64 (559)](https://www.capterra.com/p/151338/WebWork-Time-Tracker/reviews/) $8/month Price $6.39/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149427-151338/My-Hours-vs-WebWork-Time-Tracker) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) $7.91/month Price $10/month 4.4 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike) [My Hours](https://www.capterra.com/p/149427/My-Hours/)[4.78 (986)](https://www.capterra.com/p/149427/My-Hours/reviews/) vs [Harvest](https://www.capterra.com/p/75598/Harvest/)[4.56 (647)](https://www.capterra.com/p/75598/Harvest/reviews/) $8/month Price $11/month 4.6 Features 4.3 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/75598-149427/Harvest-vs-My-Hours) [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/) $7.91/month Price $10/month 4.4 Features 4.6 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp)