Hive vs Jira: Which is a better fit?

Nate: My name is Nate. I am the senior content strategy manager at my workplace. I work in the education industry, and I would give Hive a rating of five. We use Hive day by day, hour by hour, minute by minute. It's a integral part of our overall office's project management. It is where all the projects live and are created and managed on timelines. We also utilize the chat features to coordinate with each other especially in a remote and virtual environment like it is now. We really lean on Hive to both stay on task and to connect and make sure everything is running smoothly. The thing I love most about Hive is the chat integration. Some other companies will leverage things like integrating into Slack and things like that. But Hive has its own embedded chat function within the platform. It's been super helpful to have all of our chats both in there and have people feel like they're a little bit more accessible and easy to reach through the chat function. We can do individual chats, group chats, multiple layers of group chats. It makes it really easy to stay on top of different groups, different projects, and be able to message back and forth in a more minute by minute response. The thing I dislike about Hive, it is a relatively newer tool. There is a lot of optimization efforts that are going in. Because of that, there have been bugs when new updates roll out. Nothing that has significantly impacted our workflows, but there has been times where the app or the platform itself will be down for a little bit of time. But usually the developers are working pretty hard to have that back up and running. It's all in light of optimizing and making a better product. Just kind of the growing pains of becoming a more larger player in that overall project management system and software. But something that we are definitely okay living with as long as they keep optimizing.

Jake D.: My name is Jake, my company is Uni. We are one to 10 people, and my score for Jira was a four. Before we were using Trello and we didn't like it as much as Jira, because it really only was good for task management, but the tickets and organizing complex projects weren't as strong on it. We also really liked the documentation and the ability to do other things in Jira that Trello didn't offer. So in general just as we grew and had more engineers to manage and more complex software projects to manage, Jira became a better fit for our company. I chose Jira first and foremost, because the devs at my company really liked it and had experience working on it. It also allowed us to manage a front-end and backend team more easily and collaborate with ease compared to the other products we were looking at. It was affordable for startups and also supported us scaling all the way up if we were to grow our org to be much larger. As I had used it in previous companies that were bigger enterprises and saw it used for everything from documentation to ticket management to product management and development, so it just made the most sense for our org as we grew and was very affordable. Getting started with Jira was pretty easy, it took us about a week. We had a designated project manager who went about kind of setting up every user and getting the board set up the way we needed. We had engineering leads trained in how to do ticketing and how to move tickets from beginning to end pretty quickly. I think a lot of people use Jira and have experience with it coming out of school or bootcamp, so it was a pretty easy switch for us. Coming over from Trello, we found it was pretty fast to recreate the tickets and our processes from that. I think my biggest recommendation is just making sure that the engineers really want it. I think that project managers, it really caters to and has a great amount of tools for documenting, doing product recs, doing task management, QA, all of that. But I think if the devs aren't comfortable using it for pointing, using it for work management, it kind of gets out of line or doesn't get set up in a proper way. So, asking your developers to make sure that that's the tool they want and making sure it's set up in a way that's optimal for them I think makes it a much smoother transition, and easier for the business leads and product leads to engage with as well.