# Compare Jira vs shopVOX 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jira and shopVOX based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/19319-155218/JIRA-vs-shopVOX

---

# Jira vs shopVOX Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JirashopVOX2/4 selected

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.6 (241)](https://www.capterra.com/p/155218/shopVOX/reviews/)

[## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$7.91/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [15,309 reviews](#user-reviews)

Positive

13,964

Neutral

1,126

Negative

219

[## shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.6 (241)](https://www.capterra.com/p/155218/shopVOX/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

LM

Based on [241 reviews](#user-reviews)

Positive

224

Neutral

7

Negative

10

## Summary

* * *

Key features rated by users

Features selected based on 8,779 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

87%Fit

High performer

Feature ratings

Customizable Reports

4.4

Task Management

4.6

Commenting/Notes

4.6

Customizable Fields

4.6

Real-Time Data

4.2

\--%Fit

Not enough reviews

Feature ratings

Customizable Reports

\--

Task Management

4.4

Commenting/Notes

\--

Customizable Fields

3.9

Real-Time Data

5.0

User satisfaction

User satisfaction

4.4

User reviews[15,309](https://www.capterra.com/p/19319/JIRA/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.6

User reviews[241](https://www.capterra.com/p/155218/shopVOX/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$7.91Per User, Per Month

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

Best for

Custom manufacturing businesses such as sign shops, print shops, embroiderers, screen printers, trophy and award companies, and vehicle wrap shops.

## User reviews

Pros & cons

Kevin P.

Products infrastructure Specialist

> "big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066574)

Suresh K.

Senior Executive at Adecco

> "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284)

KG

Kregg G.

Agile Team Lead

> "Its strength is on allowing dispersed teams to collaborate on requirements, development, testing, and release of software and product stories (items that define a specific need or..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7047222)

CH

Carl H.

L and D Consultant

> "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224)

WH

William H.

Mobile Marketing Account Executive

> "Jira has provided me with a better insight into how all the moving components in our mobile campaigns, such as copy requests and tech changes and approvals, are tracked."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066046)

SR

Sandra R.

Program Manager

> "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347)

VR

Verified Reviewer

Tech support engineer

> "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083)

VR

Verified Reviewer

Product Manager

> "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

VR

Verified Reviewer

Product Manager

> "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712)

VR

Verified Reviewer

Product Manager

> "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832)

BA

Beth A.

Copywriter and marketing consultant

> "It's so customisable so it can fit to any company, industry or style of projects, it integrates smoothly with other softwares like Slack, Asana, Confluence and Clockify so you can..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7026954)

Matt B.

Director of Products

> "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631)

VR

Verified Reviewer

Software Developer

> "It has allowed us to deliver software for our client seamlessly, and gives them some transparency into our progress on the software we're creating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053286)

IM

Inga M.

Sales Manager

> "Unavailability of some crucial features such as video conferencing was overwhelming when I was a new user since I hadn’t integrated with external applications."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7022592)

JL

Joe L.

IT Administrator

> "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

VR

Verified Reviewer

App Developer

> "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

VR

Verified Reviewer

Support engineer

> "In general, it is a very good tool for monitoring and documenting development tasks with integrated AI and the possibility of following the time spent on each task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052177)

Chitransh G.

Consultant

> "The abundance of features leads to a cluttered experience, with many menus and settings that can confuse users unfamiliar with the platform."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7039674)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

VR

Verified Reviewer

Product Manager

> "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

JH

Jennifer H.

Managing Paralegal

> "Jira has highly customizable workflows, which is useful for compliance driven teams and is real time visibility into progress."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073252)

Luis D.

project product manager

> "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900)

JL

Joe L.

IT Administrator

> "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

VR

Verified Reviewer

IT Project Manager

> "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397)

BY

Brian Y.

Visa Consulting Specialist

> "I do not like that Jira may be too large to be felt as heavy by small teams, and some of the setups still need time to be configured in the correct way."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067436)

Manoj H.

Senior Analyst

> "It significantly improves collaboration, task tracking, and reporting. While it requires some initial effort to learn and configure, the flexibility and scalability make it an..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062266)

VR

Verified Reviewer

Student

> "And what I did not like most about Jira was the spiked learning curve, especially for new users and the non technical team members. Despite the fact that Jira is an astoundingly..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6810143)

VR

Verified Reviewer

Managing Director

> "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242)

VR

Verified Reviewer

App Developer

> "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Ally M.

Senior Engineering Manager

> "The majority of the time I was working with Epix, which allowed me to create tickets and point and color code and create an easy view for my team."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7042474)

MS

Marvin S.

Lead Product Developer

> "We had trouble managing our backlog it was just a big list and we were missing some ways to organize and prioritize them better."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7029474)

RG

Ruby G.

Patient Advocate

> "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553)

MS

Marvin S.

Lead Product Developer

> "In the End the biggest Problem we actually had was the non dev projects though, the simple Kanban way of working on them did not work for the other teams nearly as well."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7029474)

VR

Verified Reviewer

Product Manager

> "I like that Jira gives you a ton of flexibility to customize workflows, fields, and boards to match how your team operates."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832)

TM

Thorben M.

Salesforce Administrator

> "Depending on how the system is set up (regarding permissions) it is quite difficult to close certain predefined tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7023968)

Wren W.

Office Administrator

> "It’s highly customizable, supports complex workflows, and makes it easy to track progress across sprints, epics, and projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

MG

Mike G.

Vice president

> "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039)

Jay G.

SDE

> "It keeps my entire team aligned and makes it easy to track progress, deadlines, and blockers. Once the workflows are set up properly, the productivity boost is huge."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7060456)

AH

Anna H.

litigation consulting

> "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602)

Parsa G.

AI Data and Insight Analyst

> "Also, enabled creating a dashboard on different categories of tickets that are created, both internally and externally, which helps with tracking trends and increasing overall..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6870666)

MG

Matt G.

SOX Senior Analyst

> "Additionally, poorly configured notifications can lead to email / notification overload."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

MC

Mark C.

Product Manager

> "Jira is a great tool for managing and coordinating work streams across different teams, it is highly flexible and customisable but also out of the box it provides a great way to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6797356)

DV

Dario V.

CTO

> "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

NB

Necko B.

Software Engineer

> "The customizable dashboards and robust integration with development tools like Bitbucket and Confluence make it ideal for tracking and managing Agile workflows."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6804146)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "For simple tasks, it often feels like overkill, with too many fields, steps, and settings."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

DV

Dario V.

CTO

> "It's perfectly suited for teams: sends notifications, mails, allows switching from the app to the web site transparently and collaborating with a large team is really good."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

SC

Sam C.

Talent Lead

> "The interface can feel overwhelming and bloated, especially for new or non-technical users"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7049958)

JK

Jitae K.

Sr.Devops

> "In general, it offers excellent integration with other apps like Github, has an intuitive user interface, and provides a wealth of useful features such as tracking user..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974)

Wren W.

Office Administrator

> "The interface can feel cluttered, and simple tasks sometimes take more clicks than they should."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

Edafe E.

Software Developer

> "I like the fact that it helps my team and I to better manage our projects with customizable workflows that allows us to track progress and collaborate efficiently."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6773398)

Wren W.

Office Administrator

> "It’s not very beginner-friendly, and building or adjusting workflows often requires admin help."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7059453)

BZ

Brian Z.

Technical Director

> "Issue tracking and workflows allows for easy tracking, bug fixing and feature development, allowong for cross team collaboration, with clear reporting features to understand dev..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6774047)

MG

Matt G.

SOX Senior Analyst

> "Performance may degrade with very large projects, and it can be very time consuming to keep it updated."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7053409)

Navneet S.

Digital Marketing Specialist

> "The ability to track multiple projects in one place while maintaining complete visibility into tasks, deadlines, and team responsibilities has transformed how we work."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6769643)

SB

Solounge B.

Technical Operations Manager

> "Sometimes the errors I get or can be very glitchy causing me to have to refresh or that when I building out an automation, it's limited on how many rules I can put in one"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6784366)

VR

Verified Reviewer

Managing Director

> "The flexibility around workflows, issue types, and integrations is a big plus, especially when working with developers and multiple teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242)

SS

Shenella S.

Business Development Team Leader

> "Interface involves too many click paths which causes a lag."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094816)

MS

Mallory S.

Clinical Operations Manager

> "I love that you link or relate tickets, create different Kanban boards and customize the fields within them."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7094551)

VR

Victor R.

Product Coach

> "Compared to modern tools like Notion, Jira lacks flexibility and feels stuck in an older paradigm."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7052162)

MN

Mihai N.

Project Manager

> "It is able to provide a good track of our records and customer complains, and it is a very good monitoring tool for all our cases."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6887291)

AL

Adele L.

Designer

> "Sometimes it feels overly complicated, and simple tasks end up taking more clicks than they should."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7028601)

JK

Jitae K.

Sr.Devops

> "No need to manually copy and paste Jira story link into Github PRs anymore. Plus, you can use different colors to organize stories, making it easy for each team member to spot..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7015974)

Fohsoh D.

Data analyst

> "It also seems to use a lot of computer memory, especially when multiple tabs are open, which can slow things down."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6878270)

Jiahao H.

Deployment Strategist

> "The structure of boards, epics, stories, and tasks makes it easy to understand project status at a glance and keeps teams aligned on priorities."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073218)

NB

Necko B.

Software Engineer

> "It also tends to slow down with large datasets or when managing multiple boards, which affects efficiency."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6804146)

Faiz A.

Research Assistant

> "It keeps everyone accountable and shows progress clearly. Once you learn the system, it is very powerful for tracking every little detail of your research work every day."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079315)

TW

Tabatha W.

Nursing Manager

> "The interface can feel cluttered and overwhelming, especially for new users."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7084018)

BP

Bri P.

Sr. Efficiency Engineer

> "It simplifies burn down reporting, allows users to manually enter and submit tickets and stories for sprints."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6866228)

VR

Verified Reviewer

Software Engineer

> "It's take so much ram to run if multiple tab of jira is running , which slows down personal computer."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6871598)

VR

Verified Reviewer

Territory Account Exec

> "It’s very easy to manage leads within the platform and if you’re collaborating with your sales team or even with other departments, it’s way easier and more flexible to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7058859)

OB

Olga B.

Director of Sales

> "Some parts take too many clicks, like when I want to change the view or find a specific sprint. "

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6823189)

Garima V.

Senior Manager- Corporate Training and Placement

> "Jira is powerful tool and keeps everything organized , though it takes little time to get comfortable honestly , because of its complexity , but once set up , managing tasks ,..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7089393)

MP

Michal P.

Software Engineer

> "Some of the UI functions make it difficult to edit tickets."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6789648)

VR

Verified Reviewer

Software Engineer I

> "Jira simplifies tracking bugs, managing tasks, and collaborating with the team during agile development."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7108121)

Danielle F.

Graphic Production Artist

> "It's a bit clunky interfacing with Outlook and if a team member has not been manually added, even if tagged in the work order, they will not be notified of activity."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6312209)

AA

Ade A.

developer

> "Jira is a very useful tool for bug tracking and project management in varied projects like software application development."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7048946)

BZ

Brian Z.

Technical Director

> "There is a mobile app, but there are many limitations, and it used more for updates rather than working within the app."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6774047)

MN

Mihai N.

Project Manager

> "We can do team work and project collaboration very easily with JIRA, and the notifications to the e-mail box are coming very fast, so we are aware when a change is done."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6887291)

PU

Philipp U.

Lead Engineer

> "The company was doing everything right 4 years ago. Since then, it has clearly pivoted in the completely wrong direction and has started to produce a very poor quality product."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7062994)

[View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/)

LM

Luc M.

Owner

> "The ability to combine jobs in a flexible way, having online proofs and quote approvals as well as the ability to do..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914)

SA

Seth A.

Partner

> "Without talking to us, he suspended our account and made us remove the code, all while sending emails in all caps..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

EK

Emily K.

Founder

> "Great customer service and support, awesome job and client management systems, great for invoicing, accepting..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6305830)

SA

Seth A.

Partner

> "The biggest issue is shopvox WILL roll out new versions and features that don't work and haven't been adequately..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

RS

Ryan S.

President

> "The quick conversion from a quote to sales order and invoicing if flawless."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7045413)

SA

Seth A.

Partner

> "I know SV seems like it's a great fit for a lot of people, BUT why would you want to lock yourself and your company..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

RS

Ryan S.

President

> "With SV the look and feel of the software was a good start. Once we got into it we realized very quickly that it’s..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7045413)

SA

Seth A.

Partner

> "He also said he'd monitor our IP to ensure we "never tried anything like that again", another lie."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

EG

Emma G.

Graphic Designer

> "It is very convenient how eCommerce orders can be converted into sales orders."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7090792)

CD

Christian D.

Managing Member

> "Lack of care for their customers, stuck in their own mindset of their way is the right way, not willing to change or..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6478526)

GZ

Garann Z.

Ops Manager

> "User friendly, keeps track of everything needed to run the business smoothly from quoting to order entry to completing..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6805733)

KC

Kamyrn C.

Administrative Assistant

> "ShopVOX isn't always very user-friendly when it comes to user error."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7074768)

EG

Emma G.

Graphic Designer

> "I really like the eCommerce features and proofing system."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7090792)

LJ

Lloyd J.

Principal

> "The cost associated with adding a second user to the system."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6536408)

LM

Luc M.

Owner

> "Small shops can use what's only useful and relevant to them at the time and then start using additional features as..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914)

Bradley R.

Manager

> "I was told if I don’t like the increase to just leave and go find something else. "

[See full review](https://www.capterra.com/p/155218/shopVOX/#GetApp___6285844)

KC

Kamyrn C.

Administrative Assistant

> "However, the support team at shopVOX more than makes up for its flaws."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7074768)

SA

Seth A.

Partner

> "It's buggy"

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

LJ

Lloyd J.

Principal

> "The Application is easily integrated with our financial mangement tools offering simplified management reporting"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6536408)

JK

Jeff K.

Owner

> "Haven't needed customer support which says a lot."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6623231)

JT

Joshua T.

Graphics Manager

> "ShopVox makes it very easy to create a new job, fill in what is being ordered, and it allows us to send the..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135)

SA

Seth A.

Partner

> "It's expensive"

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684)

EC

Edwin C.

Creative Director

> "ShopVOX has helped our shop automate and organize our projects in a way where everything flows and and doesn't get..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4944208)

CD

Christian D.

Managing Member

> "It is good software, not great... their customer support is horrid."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6478526)

RS

Ron S.

President

> "Their on boarding and Live Chat support are great. "

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6837348)

TR

Tom R.

director

> "To be more concrete, here are some things we are missing or don't like.- Custom PDFs are very limited, some..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

TS

Tracie S.

Bookkeeper

> "I like the live chat option that shopVOX offers."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6589857)

JT

Joshua T.

Graphics Manager

> "I highly recommend they hire some quality UI/UX designers to do a complete overhaul because it is very painful to use..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135)

GZ

Garann Z.

Ops Manager

> "ShopVOX has a huge helpful team that is there just a click away."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6805733)

AJ

Aundrea J.

Owner

> "That you are unable to use Zapier on all tiers."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6189761)

JD

Jason D.

CEO

> "Reps have been helpful with helping set it up and us understanding it."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6815562)

KC

Kirsty C.

Creative Director

> "It can be a very difficult piece of software to navigate and the UI could do with some streamlining."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4055749)

LM

Luc M.

Owner

> "All of them have great features but SV has the best all around package."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914)

MS

Marjorie S.

Accountant/IT Specialist

> "I personally HATE chat support but they are so good I use it whenever needed. "

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4788038)

Bradley R.

Manager

> "The product was awesome, modular, pricing was good but"

[See full review](https://www.capterra.com/p/155218/shopVOX/#GetApp___6285844)

KC

Kirsty C.

Creative Director

> "However, for most things it works for us...which is why the quoting system (a huge part of why we use it) is so..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4055749)

VR

Verified Reviewer

CTO

> "After moving to this from other software, we have been pleased overall with the features."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6759405)

AlD

Aurélie D.

Assistante commerciale

> "We had stopped for compatibility issues with French law. But we couldn't find a tool that was as efficient for either..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905)

MS

Marjorie S.

Accountant/IT Specialist

> "We have been using SV for almost 4 years, and we are delighted with the software, which replaced an outdated product..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4788038)

TR

Tom R.

director

> "There are many features missing or not well-developed."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

KS

Katie S.

Sign Shop Manager

> "Their support team is fantastic and are always quick to help."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6623224)

TR

Tom R.

director

> "It's a bug, that has not been fixed."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

DD

Donnie D.

Inventory Control & Purchasing Specialist

> "Multiple users are using Shopvox daily and with no issues. If someone does have an issue I'm able to get answers..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4494481)

AlD

Aurélie D.

Assistante commerciale

> "Many functions are not translated into our language, which limits us the possibilities of use, especially for..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905)

JT

Joshua T.

Graphics Manager

> "I love how easy it is to start a new order and enter all the order information."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135)

TR

Tom R.

director

> "None of that has been updated for the last two years."

[See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242)

JB

Jason B.

Salesman

> "The customer support is by far the best feature."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6066029)

AlD

Aurélie D.

Assistante commerciale

> "Some specific support requests take a long time to process"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905)

TL

Tim L.

Admin

> "It helps keep pricing consistent and is very easy to use"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6110095)

GF

Gary F.

Director of Operations

> "This is picky, but just some general UI tweaks would be nice. When you bring up the job page everything gets a bit..."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___2207966)

AJ

Aundrea J.

Owner

> "We have not even officially began using all of the features but we are excited to begin in the near future."

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6189761)

KB

Karl B.

president

> "to much feature makes a little to long to adapt for new employees"

[See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___2360350)

[View Reviews](https://www.capterra.com/p/155218/shopVOX/reviews/)

## User interface

4.44 (15,309)

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)

4.58 (241)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Jira

29/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/19319/JIRA/#features)

shopVOX

Top features

30/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/155218/shopVOX/#features)

### Recognition

No recognitions have been awarded to Jira

No recognitions have been awarded to shopVOX

### Deployment & support

Jira

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

shopVOX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jira

-   By Atlassian
-   Located in United States
-   Founded in 2013

shopVOX

-   By TechVOX
-   Located in United States
-   Founded in 2010

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