# Compare Jira vs Karbon 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jira and Karbon based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/19319-156181/JIRA-vs-Karbon

---

# Jira vs Karbon Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JiraKarbon2/4 selected

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/)

[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.7 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

[## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$7.91/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [15,417 reviews](#user-reviews)

Positive

14,069

Neutral

1,129

Negative

219

[## Karbon](https://www.capterra.com/p/156181/Karbon/)[4.7 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [207 reviews](#user-reviews)

Positive

198

Neutral

5

Negative

4

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## Summary

* * *

Key features rated by users

Features selected based on 15,809 reviews from task management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Resource Management

4.1

Commenting/Notes

4.6

Assignment Management

4.5

Workflow Management

4.5

Task Scheduling

4.5

63%Fit

Not enough reviews

Feature ratings

Resource Management

\--

Commenting/Notes

4.9

Assignment Management

\--

Workflow Management

4.5

Task Scheduling

4.6

User satisfaction

User satisfaction

4.4

User reviews[15,417](https://www.capterra.com/p/19319/JIRA/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.7

User reviews[207](https://www.capterra.com/p/156181/Karbon/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$7.91Per User, Per Month

-   Free version
-   Free trial

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

Best for

Karbon is built for accounting firms and addresses the specific needs and challenges of modern accounting practices.

## User reviews

Pros & cons

YA

Yousef A.

Systems Engineer

> "Once properly configured, it provides unparalleled visibility into project timelines, resource allocation, and issue tracking. While it can feel heavy and a bit rigid for smaller, fast-moving projects,..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147)

NY

Nathan Y.

Business Analyst

> "I had a Jira ticket opened few years already, however still no respond received, no feedback whatsoever, even I responded another follow up note with same ticket, however no luck hear anything from..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167736)

SL

Sai L.

Software Engineer

> "Powerful workflow automation (especially for ticket lifecycles and SLA monitoring), robust dashboard reporting capabilities for operational visibility, and seamless integration with tools like Confluence."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063)

BE

Basel E.

IT Manager

> "There are a lot of menus, settings, boards, fields, and workflow options, so it takes time to learn where everything is. If it is not set up properly, it can also become cluttered pretty quickly."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172389)

CR

Carmine R.

Software developer

> "Jira is especially valuable for project and team collaboration because it allows different teams to work on the same workflow, share updates, leave comments, and keep everyone aligned on deadlines and..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466)

AR

Agnes R.

Chief Executive Officer

> "Everyone creates brand new, completely separate Ad-Hoc Columns for small workflow pieces rather than checking if someone else already created it (and made everyone's brain hurt), and makes it painful to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589)

DC

Deepak C.

Mechanical design Engineer

> "Most like about Jira is its robust collaboration capabilites, allowing teams to manage tasks,track progess,assign responsibilities and maintain transparency across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285)

NP

Neha P.

Application support analyst

> "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

AS

ANNPURNA S.

Marketing Data Ops Manager

> "In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and manage dependencies across..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175)

SB

Shubam B.

Software Developer

> "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

AB

Andrew B.

Payroll Officer

> "I like how I can customizable workflow which can fit in the different needs and the agile board works great for me as it provides me project progress in visualization."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166851)

RV

Rakhi V.

QA Lead

> "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022)

VR

Verified Reviewer

Tech support engineer

> "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to track my working items..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083)

SR

Sandra R.

Program Manager

> "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347)

VR

Verified Reviewer

Product Manager

> "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712)

VR

Verified Reviewer

Product Manager

> "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

SL

Sai L.

Software Engineer

> "The platform shines when it comes to cross-functional coordination, ensuring that engineering, support, and product teams remain tightly aligned. While it does require an initial investment in time to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063)

IP

Indra P.

IT Manager

> "The advanced features, such as automation rules, can take a bit of time to master and this might be difficult for smaller teams or if you don't have admin support."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166634)

CR

Carmine R.

Software developer

> "The boards, filters, dashboards, and reporting features make it easier to follow progress and identify bottlenecks. While it is not mainly a diagram creation tool, its visual boards and integrations can..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466)

AR

Agnes R.

Chief Executive Officer

> "Hate their licensing structure, EVERY employee needs to have a paid subscription just to be able to see a ticket, which costs way too much."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589)

Burri N.

Business Analyst

> "The customization options help adapt workflows based on company needs, and the platform supports better organization, transparency, and productivity across projects and teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7150601)

AC

Alexander C.

It Manager

> "Sometimes I get the problem that when several projects are updated at the same time I get flooded with notifications and important notifications get lost."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167642)

AS

ANNPURNA S.

Marketing Data Ops Manager

> "It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and Salesforce-related..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175)

Matt B.

Director of Products

> "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631)

Hadi B.

Product Coordinator

> "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

Liv P.

Analyst

> "Oftentimes, it is hard for users to get one on one time with support, which creates unnecessary back and forth and creates frustration when it comes to trying to solve issues quickly."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352)

JT

Jarvis T.

Support Coach

> "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306)

VR

Verified Reviewer

QA Engineer

> "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

NP

Neha P.

Application support analyst

> "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning curve initially, once..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

AS

Adam S.

Head of Transformation Planning

> "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134)

IW

Isla W.

Senior Project Manager

> "Its flexibility is a major strength, allowing us to customize workflows to fit our team's needs. While there's a learning curve, it ultimately boosts our productivity and keeps everyone on the same page."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809)

VR

Verified Reviewer

App Developer

> "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

EA

Estrela A.

Software AI Engineer

> "Jira gives room for a lot of customization when working: swim lanes, filters, projects, workflows,... its nice to know that depending on the project you're in you can have it configured the way it fits..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387)

Suresh K.

Senior Executive at Adecco

> "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active tickets on a single board."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284)

JL

Joe L.

IT Administrator

> "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

BR

Brendan R.

ICQ MANAGER

> "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793)

VR

Verified Reviewer

Operations manager

> "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

DC

Deepak C.

Mechanical design Engineer

> "The software has steep learning curve and setting up workflows,permission, and configuration can require significant time and expertise."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285)

YA

Yousef A.

Systems Engineer

> "The deep level of customization for workflows, fields, and permissions allows it to adapt perfectly to enterprise IT environments."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147)

VR

Verified Reviewer

Product Manager

> "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

Sumedh V.

Software Engineer

> "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801)

Luis D.

project product manager

> "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900)

AD

Arnold D.

Senior excutive

> "In a fast-paced environment like iQor, having a tool that keeps teams aligned, tracks progress in real time, and provides clear accountability is incredibly valuable."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165411)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

SM

Sean M.

Chief Editor at deBanked

> "Furthermore, the notification management is extremely aggressive by default, and I have often found myself flooded with emails for the slightest minor change in a project."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166292)

Liv P.

Analyst

> "Jira is a valuable project management tool that helps teams track progress, manage priorities, and stay aligned on key deliverables."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352)

IP

Ilya P.

SRE

> "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489)

JL

Joe L.

IT Administrator

> "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

VR

Verified Reviewer

DATA ENGINEER

> "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. "

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975)

VR

Verified Reviewer

IT Project Manager

> "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397)

VR

Verified Reviewer

App Developer

> "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Enguerran M.

Fullstack web developer

> "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

CH

Carl H.

L and D Consultant

> "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause notification emails to be sent..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224)

VR

Verified Reviewer

Managing Director

> "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how teams plan, track, and..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242)

IW

Isla W.

Senior Project Manager

> "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809)

SB

Shubam B.

Software Developer

> "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it becomes a reliable..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

SL

Sai L.

Software Engineer

> "Steep learning curve for new users and that the extensive configuration options can sometimes feel overwhelming or complex to set up initially."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063)

SL

Sai L.

Software Engineer

> "It serves as an incredibly reliable and scalable foundation for managing ticket lifecycles, monitoring SLAs, and enforcing team accountability."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063)

HV

Hrithik V.

Software Engineer - Trading Systems

> "Large projects can also become noisy if teams don't stay disciplined about statuses and ticket hygiene."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159215)

VR

Verified Reviewer

Operations manager

> "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

EA

Estrela A.

Software AI Engineer

> "When you tag someone in a comment they don't receive an email or any kid of nudge, so they actually might miss the tag."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387)

VR

Verified Reviewer

Operations manager

> "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

AS

ANNPURNA S.

Marketing Data Ops Manager

> "At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175)

RG

Ruby G.

Patient Advocate

> "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553)

Denis M.

Recruiter

> "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510)

SB

Shubam B.

Software Developer

> "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

VR

Verified Reviewer

QA Engineer

> "Customer support mostly redirects you to documentation which isn't always helpful for specific issues."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

Prashant M.

Quality Assurance

> "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

Aniket K.

Software Engineer

> "Also, performance can sometimes slow down when working on large projects, which can affect productivity."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841)

Vinit C.

Trainee

> "It helps maintain transparency, assign ownership, monitor progress, and manage timelines effectively."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7155810)

MG

Mike G.

Vice president

> "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance and set up things like..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039)

DL

Drew L.

SR SYS Admin

> "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529)

AH

Anna H.

litigation consulting

> "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602)

CR

Carmine R.

Software developer

> "I also appreciate its flexibility: it can be adapted to different types of projects, from simple task management to more complex workflows involving multiple teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466)

Debojyoti M.

Software Engineer

> "sometimes it takes forever to load a single page which is annoying when u just wanna check a task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

Prashant M.

Quality Assurance

> "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand the system, it becomes..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

VR

Verified Reviewer

Talent Aquisition Specialist

> "There are times I wish I had the ability to filter based on different things that are not options."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219)

VR

Verified Reviewer

Software Engineer

> "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience to fully get..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968)

VR

Verified Reviewer

Product Manager

> "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832)

[View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/)

MM

Mahlape M.

Audit trainee

> "I like that i can use it for task allocation on a weekly basis to determine what ill be doing in a certain week..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7015518)

TS

Tai S.

Client advisory lead

> "Not able to save documents to a portal that clients need to submit for bookkeeping and accounting for record..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7071686)

BBB

Basani Bestar B.

Internal Bookkeeper

> "The way it helps our customer to also upload documents using the link and how customer get the support through..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7022438)

RC

Rajesh C.

President

> "Search sometimes need be very precise, loading big lists a bit slow, and the initial setup of the templates ask..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6859771)

PM

Penny M.

Bookkeeper BAS Agent

> "It helps to keep us all on track and to have a full picture of what is happening in the business and for our..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7017661)

IB

Irene B.

CEO

> "The interface is functional rather than delightful, and setup takes real time and follow-through from leadership."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7174772)

EB

Erinn B.

Client Service Specialist II

> "AI feature also allows you to get a bot of a tax return results in email form for the client."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6449818)

ZP

Ziggy P.

Principal

> "Sending emails can be patchy at times and slow at times and there are times when you're just sitting there..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7021846)

TN

Tanya N.

Executive Assistant

> "It also integrates well with tools like Xero and offers strong security and user access controls."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018422)

IB

Irene B.

CEO

> "What it did was remove our ability to kid ourselves."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7174772)

CM

Cameron M.

Principal Accountant

> "The way it brings structure to client communications and tasks makes day-to-day work far more efficient and..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7015523)

DH

Daniel H.

Accountant

> "Time consuming - unable to delete a number of tasks at once is annying."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018398)

TN

Thato N.

Accountant

> "Karbon offers a robust suite of features that justify its pricing, especially for teams looking to streamline..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018589)

Ryan G.

Director

> "Honestly there's nothing that stands out to me right now, I can't imagine running my practice without it."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7104721)

ZP

Ziggy P.

Principal

> "The fact that all the files and documents are stored in one spot and they can sync with our Dropbox is awesome."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7021846)

DS

Dannielle S.

Accountant

> "No one could get me a trial version or order form which I found to be absurd. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6774953)

Larisa K.

Senior Consultant

> "We love the task and workflow management—it keeps all our client tasks well organised."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7092348)

VR

Verified Reviewer

Accountant

> "Very unprofessional to speaking to your clients from a Gmail account instead of your proper work email."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6816849)

PM

Pieter M.

Senior CIMA Trainee

> "Karbon really centralises a lot of things and also just makes filing and finding information way easier."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7022413)

VR

Verified Reviewer

Accountant

> "A bit annoyed that there was no self-help signup and had to wait a week for a meeting."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6816849)

IB

Irene B.

CEO

> "They also keep developing the product, and some of the new functionality coming has me excited."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7174772)

VR

Verified Reviewer

Accountant

> "Extremely poorly trained consultants - cannot even assist with the basic problem soving."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6816849)

Ryan G.

Director

> "The Karbon crew are absolute legends and dedicated to helping you succeed too, support is amazing."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7104721)

TT

Thomas T.

Accountant

> "I wish the close process management was better."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6705423)

CM

Cameron M.

Principal Accountant

> "It really helps keep my team and clients on the same page."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7015523)

DS

Dannielle S.

Accountant

> "I'm sure if there's ever a problem you won't be able to get any support for that"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6774953)

Nicola H.

Director

> "It's design is great and looks good on all my screens. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7095854)

FY

Frusquin Y.

Project Manager

> "There is too much clutter with the email settings functionality"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6010012)

PM

Pieter M.

Senior CIMA Trainee

> "In essence it manages my workflow way better than any other software I've used"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7022413)

VR

Verified Reviewer

Accountant

> "Really time consuming and tiring experience."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6816849)

Larisa K.

Senior Consultant

> "Having a dedicated customer support person is also extremely helpful."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7092348)

FB

Faruk B.

Accountant

> "Bulk update features are very important but not available (unless you pay the $999 build fee package, which..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___4616464)

PM

Pieter M.

Senior CIMA Trainee

> "I like the fact that is just makes my work life much easier in terms of efficiency and feeling in control."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7022413)

FB

Faruk B.

Accountant

> "The lack of integrations are (most notably, not integrating with Xero or XPM)."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___4616464)

LC

Linh C.

Hybrid Senior Client Manager Practice Manager

> "Work flow allocation and work creation are good. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7020563)

PP

Peter P.

Partner - Accounting, Bookkeeping and Payroll

> "The biggest challenge with Karbon is the time it can take to learn the idiosyncrasies of the software."

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___4668604)

ZP

Ziggy P.

Principal

> "They are constantly looking at new and better ways to make it more efficient for us"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7021846)

FB

Faruk B.

Accountant

> "Definitely not being able to independently bulk update tasks without having to pay."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___4616464)

TN

Tanya N.

Executive Assistant

> "Their customer support team is always responsive and provides practical help when needed."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018422)

DT

David T.

CEO

> "Custom reporting is not great if you want to look at your whole database."

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___4882791)

EB

Erinn B.

Client Service Specialist II

> "Being able to talk with coworkers on a work items and it all show in one place is great."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6449818)

TW

Tara W.

Director of Sales & Onboarding

> "It is quite expensive without many options to reduce fees"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___4297963)

CM

Cameron M.

Principal Accountant

> "I love Karbon, it’s easily the best email and workflow management system on the market."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7015523)

VR

Verified Reviewer

Director

> "The Kanban/Task Management didn't work well for our company and the way we operate - I think it might work well..."

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___2433446)

EB

Erinn B.

Client Service Specialist II

> "Karbon is great for keeping task in order in your "my week" tab."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6449818)

DA

Dominic A.

Director

> "A shame it has some good features, but there isn't anyone taking ownership of getting things done, so it makes..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___3284453)

MD

Max D.

Executive Director

> "It does practice/project management really well, but the best part of it is the people behind support and..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6737291)

AB

Alissa B.

CEO

> "We had asked to have contact emails imported and although they were provided for some reason they did not get..."

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___2770926)

LR

Lisa R.

Partner

> "The program is completely worth the cost, the functionality is amazing and this is before I'm even an expert at..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6707130)

CB

Carol B.

Accountant / Owner

> "Copy/paste features do not work well. "

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___2864574)

JJ

Jenny J.

Director

> "I have received a lot of positive feedback from clients re the 'comment' feature."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018424)

JK

Jeff K.

Accountant

> "Brutal - Do not buy this software. "

[See full review](https://www.capterra.com/p/156181/Karbon/#SoftwareAdvice___3210091)

Nicola H.

Director

> "It would be my number one practice tool."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7095854)

Andrew N.

Owner

> "Higher ups are not accessible. While they always solicit feedback, it never seems to get heard. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___2507559)

PM

Penny M.

Bookkeeper BAS Agent

> "I love that it keeps me and my team on track."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7017661)

Andrew N.

Owner

> "Todo list is frustrating for me. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___2507559)

[View Reviews](https://www.capterra.com/p/156181/Karbon/reviews/)

## User interface

[Jira](https://www.capterra.com/p/19319/JIRA/)

4.45 (15,417)

4.70 (207)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Jira

29/38

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   API
-   Assignment Management
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Dashboard
-   Deadline Management
-   Dependency Tracking
-   Document Management
-   Drag & Drop
-   Email-to-Task Conversion
-   Gantt/Timeline View
-   Generative AI
-   Mobile Access
-   Prioritization
-   Project Planning
-   Project Templates
-   Project Tracking
-   Real-Time Notifications
-   Recurring Tasks
-   Reporting/Analytics
-   Resource Management
-   Search/Filter
-   Spreadsheet View
-   Sub-Task Management
-   Task Board View
-   Task Editing
-   Task Import
-   Task Progress Tracking
-   Task Scheduling
-   Task Tagging
-   Third-Party Integrations
-   Time Tracking
-   To-Do List
-   Workflow Management

[See all features](https://www.capterra.com/p/19319/JIRA/#features)

Karbon

Top features

31/38

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   API
-   Assignment Management
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Dashboard
-   Deadline Management
-   Dependency Tracking
-   Document Management
-   Drag & Drop
-   Email-to-Task Conversion
-   Gantt/Timeline View
-   Generative AI
-   Mobile Access
-   Prioritization
-   Project Planning
-   Project Templates
-   Project Tracking
-   Real-Time Notifications
-   Recurring Tasks
-   Reporting/Analytics
-   Resource Management
-   Search/Filter
-   Spreadsheet View
-   Sub-Task Management
-   Task Board View
-   Task Editing
-   Task Import
-   Task Progress Tracking
-   Task Scheduling
-   Task Tagging
-   Third-Party Integrations
-   Time Tracking
-   To-Do List
-   Workflow Management

[See all features](https://www.capterra.com/p/156181/Karbon/#features)

### Recognition

Jira is recognized as a top-rated tool in 1 Capterra Shortlist reports

Karbon is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Jira

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Karbon

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jira

-   By Atlassian
-   Located in United States
-   Founded in 2013

Karbon

-   By Karbon
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

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4.1

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[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

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4.4

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4.4

4.1

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[View full comparison](https://www.capterra.com/compare/19319-184581/JIRA-vs-Asana-PM)

[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.70 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

vs

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4.5

Features

4.7

4.5

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[View full comparison](https://www.capterra.com/compare/156181-186837/Karbon-vs-Financial-Cents)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

$7.91/month

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4.4

Features

4.5

4.1

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4.5

[View full comparison](https://www.capterra.com/compare/19319-147657/JIRA-vs-monday-com)

[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.70 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$59/month

Price

$10/month

4.5

Features

4.6

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/156181-158833/Karbon-vs-ClickUp)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,558)](https://www.capterra.com/p/211559/Trello/reviews/)

$7.91/month

Price

$5/month

4.4

Features

4.3

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/19319-211559/JIRA-vs-Trello)

[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.70 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,558)](https://www.capterra.com/p/211559/Trello/reviews/)

$59/month

Price

$5/month

4.5

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/156181-211559/Karbon-vs-Trello)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

$7.91/month

Price

$10/month

4.4

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike)

[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.70 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

$59/month

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4.5

Features

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4.5

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4.2

[View full comparison](https://www.capterra.com/compare/76113-156181/Wrike-vs-Karbon)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

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$7.91/month

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$10/month

4.4

Features

4.6

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp)

[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.70 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

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4.5

Features

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4.5

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