# Compare Jira vs Heroku 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jira and Heroku based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/19319-158191/JIRA-vs-Heroku

---

# Jira vs Heroku Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JiraHeroku2/4 selected

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/)

[Heroku](https://www.capterra.com/p/158191/Heroku/)[4.6 (305)](https://www.capterra.com/p/158191/Heroku/reviews/)

[## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$7.91/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [15,417 reviews](#user-reviews)

Positive

14,069

Neutral

1,129

Negative

219

[## Heroku](https://www.capterra.com/p/158191/Heroku/)[4.6 (305)](https://www.capterra.com/p/158191/Heroku/reviews/)

Starting Price

$7.00/month

Value-for-Money

4.1

Functionality

4.4

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [305 reviews](#user-reviews)

Positive

291

Neutral

7

Negative

7

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## Summary

* * *

Key features rated by users

Features selected based on 1,651 reviews from application development software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Code Development

NA

Data Security

NA

Code Editing

NA

Continuous Deployment

NA

Alerts/Notifications

4.4

\--%Fit

Missing features

Feature ratings

Code Development

NA

Data Security

4.6

Code Editing

NA

Continuous Deployment

NA

Alerts/Notifications

NA

User satisfaction

User satisfaction

4.4

User reviews[15,417](https://www.capterra.com/p/19319/JIRA/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.6

User reviews[305](https://www.capterra.com/p/158191/Heroku/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.1

Customer support

4.1

Price starts from

Price starts from

$7.91Per User, Per Month

-   Free version
-   Free trial

Price starts from

$7Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

Best for

Application development PaaS designed for businesses of all sizes that helps run, deploy, manage, and scale apps using various computer programming languages available.

## User reviews

Pros & cons

YA

Yousef A.

Systems Engineer

> "Once properly configured, it provides unparalleled visibility into project timelines, resource allocation, and issue tracking. While it can feel heavy and a bit rigid for smaller, fast-moving projects,..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147)

NY

Nathan Y.

Business Analyst

> "I had a Jira ticket opened few years already, however still no respond received, no feedback whatsoever, even I responded another follow up note with same ticket, however no luck hear anything from..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167736)

SL

Sai L.

Software Engineer

> "Powerful workflow automation (especially for ticket lifecycles and SLA monitoring), robust dashboard reporting capabilities for operational visibility, and seamless integration with tools like Confluence."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063)

BE

Basel E.

IT Manager

> "There are a lot of menus, settings, boards, fields, and workflow options, so it takes time to learn where everything is. If it is not set up properly, it can also become cluttered pretty quickly."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172389)

CR

Carmine R.

Software developer

> "Jira is especially valuable for project and team collaboration because it allows different teams to work on the same workflow, share updates, leave comments, and keep everyone aligned on deadlines and..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466)

AR

Agnes R.

Chief Executive Officer

> "Everyone creates brand new, completely separate Ad-Hoc Columns for small workflow pieces rather than checking if someone else already created it (and made everyone's brain hurt), and makes it painful to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589)

DC

Deepak C.

Mechanical design Engineer

> "Most like about Jira is its robust collaboration capabilites, allowing teams to manage tasks,track progess,assign responsibilities and maintain transparency across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285)

NP

Neha P.

Application support analyst

> "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

AS

ANNPURNA S.

Marketing Data Ops Manager

> "In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and manage dependencies across..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175)

SB

Shubam B.

Software Developer

> "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

AB

Andrew B.

Payroll Officer

> "I like how I can customizable workflow which can fit in the different needs and the agile board works great for me as it provides me project progress in visualization."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166851)

RV

Rakhi V.

QA Lead

> "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022)

VR

Verified Reviewer

Tech support engineer

> "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to track my working items..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083)

SR

Sandra R.

Program Manager

> "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347)

VR

Verified Reviewer

Product Manager

> "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712)

VR

Verified Reviewer

Product Manager

> "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

SL

Sai L.

Software Engineer

> "The platform shines when it comes to cross-functional coordination, ensuring that engineering, support, and product teams remain tightly aligned. While it does require an initial investment in time to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063)

IP

Indra P.

IT Manager

> "The advanced features, such as automation rules, can take a bit of time to master and this might be difficult for smaller teams or if you don't have admin support."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166634)

CR

Carmine R.

Software developer

> "The boards, filters, dashboards, and reporting features make it easier to follow progress and identify bottlenecks. While it is not mainly a diagram creation tool, its visual boards and integrations can..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466)

AR

Agnes R.

Chief Executive Officer

> "Hate their licensing structure, EVERY employee needs to have a paid subscription just to be able to see a ticket, which costs way too much."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7173589)

Burri N.

Business Analyst

> "The customization options help adapt workflows based on company needs, and the platform supports better organization, transparency, and productivity across projects and teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7150601)

AC

Alexander C.

It Manager

> "Sometimes I get the problem that when several projects are updated at the same time I get flooded with notifications and important notifications get lost."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167642)

AS

ANNPURNA S.

Marketing Data Ops Manager

> "It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and Salesforce-related..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175)

Matt B.

Director of Products

> "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631)

Hadi B.

Product Coordinator

> "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

Liv P.

Analyst

> "Oftentimes, it is hard for users to get one on one time with support, which creates unnecessary back and forth and creates frustration when it comes to trying to solve issues quickly."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352)

JT

Jarvis T.

Support Coach

> "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306)

VR

Verified Reviewer

QA Engineer

> "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

NP

Neha P.

Application support analyst

> "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning curve initially, once..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

AS

Adam S.

Head of Transformation Planning

> "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134)

IW

Isla W.

Senior Project Manager

> "Its flexibility is a major strength, allowing us to customize workflows to fit our team's needs. While there's a learning curve, it ultimately boosts our productivity and keeps everyone on the same page."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809)

VR

Verified Reviewer

App Developer

> "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

EA

Estrela A.

Software AI Engineer

> "Jira gives room for a lot of customization when working: swim lanes, filters, projects, workflows,... its nice to know that depending on the project you're in you can have it configured the way it fits..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387)

Suresh K.

Senior Executive at Adecco

> "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active tickets on a single board."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284)

JL

Joe L.

IT Administrator

> "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

BR

Brendan R.

ICQ MANAGER

> "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793)

VR

Verified Reviewer

Operations manager

> "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

DC

Deepak C.

Mechanical design Engineer

> "The software has steep learning curve and setting up workflows,permission, and configuration can require significant time and expertise."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285)

YA

Yousef A.

Systems Engineer

> "The deep level of customization for workflows, fields, and permissions allows it to adapt perfectly to enterprise IT environments."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7172147)

VR

Verified Reviewer

Product Manager

> "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

Sumedh V.

Software Engineer

> "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801)

Luis D.

project product manager

> "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900)

AD

Arnold D.

Senior excutive

> "In a fast-paced environment like iQor, having a tool that keeps teams aligned, tracks progress in real time, and provides clear accountability is incredibly valuable."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165411)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

SM

Sean M.

Chief Editor at deBanked

> "Furthermore, the notification management is extremely aggressive by default, and I have often found myself flooded with emails for the slightest minor change in a project."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166292)

Liv P.

Analyst

> "Jira is a valuable project management tool that helps teams track progress, manage priorities, and stay aligned on key deliverables."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7175352)

IP

Ilya P.

SRE

> "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489)

JL

Joe L.

IT Administrator

> "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

VR

Verified Reviewer

DATA ENGINEER

> "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. "

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975)

VR

Verified Reviewer

IT Project Manager

> "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397)

VR

Verified Reviewer

App Developer

> "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Enguerran M.

Fullstack web developer

> "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

CH

Carl H.

L and D Consultant

> "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause notification emails to be sent..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224)

VR

Verified Reviewer

Managing Director

> "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how teams plan, track, and..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242)

IW

Isla W.

Senior Project Manager

> "The interface can feel a bit cluttered sometimes, and finding specific settings can take a bit to figure out."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7179809)

SB

Shubam B.

Software Developer

> "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it becomes a reliable..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

SL

Sai L.

Software Engineer

> "Steep learning curve for new users and that the extensive configuration options can sometimes feel overwhelming or complex to set up initially."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063)

SL

Sai L.

Software Engineer

> "It serves as an incredibly reliable and scalable foundation for managing ticket lifecycles, monitoring SLAs, and enforcing team accountability."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7170063)

HV

Hrithik V.

Software Engineer - Trading Systems

> "Large projects can also become noisy if teams don't stay disciplined about statuses and ticket hygiene."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159215)

VR

Verified Reviewer

Operations manager

> "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

EA

Estrela A.

Software AI Engineer

> "When you tag someone in a comment they don't receive an email or any kid of nudge, so they actually might miss the tag."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387)

VR

Verified Reviewer

Operations manager

> "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

AS

ANNPURNA S.

Marketing Data Ops Manager

> "At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175)

RG

Ruby G.

Patient Advocate

> "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553)

Denis M.

Recruiter

> "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510)

SB

Shubam B.

Software Developer

> "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

VR

Verified Reviewer

QA Engineer

> "Customer support mostly redirects you to documentation which isn't always helpful for specific issues."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

Prashant M.

Quality Assurance

> "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

Aniket K.

Software Engineer

> "Also, performance can sometimes slow down when working on large projects, which can affect productivity."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841)

Vinit C.

Trainee

> "It helps maintain transparency, assign ownership, monitor progress, and manage timelines effectively."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7155810)

MG

Mike G.

Vice president

> "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance and set up things like..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039)

DL

Drew L.

SR SYS Admin

> "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529)

AH

Anna H.

litigation consulting

> "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602)

CR

Carmine R.

Software developer

> "I also appreciate its flexibility: it can be adapted to different types of projects, from simple task management to more complex workflows involving multiple teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466)

Debojyoti M.

Software Engineer

> "sometimes it takes forever to load a single page which is annoying when u just wanna check a task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

Prashant M.

Quality Assurance

> "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand the system, it becomes..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

VR

Verified Reviewer

Talent Aquisition Specialist

> "There are times I wish I had the ability to filter based on different things that are not options."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219)

VR

Verified Reviewer

Software Engineer

> "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience to fully get..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968)

VR

Verified Reviewer

Product Manager

> "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832)

[View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/)

VL

Vinicius L.

Software Engineer

> "Heroku presents an quick way to automate deployments and cloud management."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___6703161)

EH

Edgar H.

Business owner and programmer

> "The cost is a bit high compared to bare vms."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___6633889)

Ibrahim M.

Developer

> "Heroku facilitates rapid integration with modern technologies like NodeJS, MongoDB, and Git, providing a user-friendly experience."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___5066993)

VR

Verified Reviewer

Sr. Software Engineer

> "Heroku (at the time ) didn't offer a lot of training or documentation on how their pay-to-play model worked."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4931501)

Vasilis K.

Web Developer

> "I used it for hosting my Strapi instance and everything was great."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___6636192)

DC

Dylan C.

Lead Developer

> "Heroku is expensive compared to equivalent specced offerings from other cloud providers, but most of the cost is in how easy it makes..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___6056624)

Vasilis K.

Web Developer

> "With Heroku I really like how easy it easy to deploy your server and also the very rich add-ons ecosystem that it has."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___6636192)

Naresh B.

Junior Engineer

> "The system goes to sleep mode when the application or the site is not accessed for a while which makes it really slow when you have..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3777383)

AS

Aaradhana S.

MERN Stack Developer at Bottom Funnel

> "With just a few keystrokes, I can launch my apps, and the platform handles all of the supporting infrastructure, such as servers,..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4620540)

ST

Sanket T.

Full Stack web developer

> "Control is restricted since Heroku abstracts away a lot of the supporting infrastructure, which might reduce the amount of control..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4634238)

PK

Parth K.

Web Developer

> "The nicest part about Heroku is that you don't have to deal with the headache of setting up a server, hiring a URL, maintaining..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4563256)

VR

Verified Reviewer

Co-founder

> "Adjusting certain configurations or customizing the setup can be a bit limited, which may be a drawback for users with specific..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4804999)

VR

Verified Reviewer

Sr. Software Engineer

> "I love the company behind Heroku; their vision is leading the CI/CD industry with affordable and scalable web development."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4931501)

WJ

Wenmin J.

Founder

> "The problem is that after I submitted all information, I didn't get any response for days and the charge for the subscription just..."

[See full review](https://www.capterra.com/p/158191/Heroku/#SoftwareAdvice___3744777)

Rohit M.

Cloud Analyst

> "We have greate Experience with Heroku till now, we have deployed multiple Web-apps through Heroky and they all are running smoothly..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4930707)

Prince D.

Lead Developer

> "Sometimes GitHub pushed or deployed is not deployed through Heroku showing errors like Something went wrong which should be checked..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4404379)

Rohit M.

Cloud Analyst

> "i would highly recommend heroku, they also have few service available for free so one can use it to test their system or can use it..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4930707)

WJ

Wenmin J.

Founder

> "We are not even using this service anymore, it's hard to understand why it is so difficult to pause an account/subscription at least."

[See full review](https://www.capterra.com/p/158191/Heroku/#SoftwareAdvice___3744777)

DP

Dushyant P.

Software Engineer

> "Heroku allows us to deploy simple full stack applications to the cloud, without us having to go through the complex AWS/GCP/Azure..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3801683)

Abhinav S.

Cloud Technical Solutions Engineer

> "The frequent requirement of turning services On if left idle is an irritating thing which I wish didn't exist."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4230565)

Londou Jacques B.

Web Developer

> "Heroku's support for multiple programming languages and its integration with popular tools such as Git and GitHub make it a flexible..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4777698)

DP

Dushyant P.

Software Engineer

> "I faced several issues while setting up simple applications, and the answers to fix them were more like hacks."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3801683)

Efezino U.

Software Developer

> "It supports a wide range of programming languages and frameworks, including Ruby, Java, Node.js, Python, and Go."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4333615)

Axel H.

CEO

> "Have had some trouble signing in to the account from a Chrome browser for a time."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3643445)

IP

Isak P.

Developer

> "Heroku allows us to focus on developing actual applications without the need to worry about complex server configuration and..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3819570)

WJ

Wenmin J.

Founder

> "I still have the account and password, but I cannot authenticate my login."

[See full review](https://www.capterra.com/p/158191/Heroku/#SoftwareAdvice___3744777)

Naresh B.

Junior Engineer

> "I liked the fact that Heroku allows users to deploy their application with a lot of features from source control to automated..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3777383)

PK

Parth K.

Web Developer

> "Setting up environment setup is also a little more difficult than with simpler options."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4563256)

SY

Surjesh Y.

Software Engineer

> "In conclusion, Heroku is a fantastic option for developers searching for a quick and easy solution to manage and deploy their web..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4624292)

AR

Alessandro R.

Data Scientist

> "The concepts about execution time and price are a bit hard to understand at first."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3872525)

FT

Farzam T.

Software Developer

> "With the ability to easily scale applications as needed, Heroku is a great choice for those who need a reliable and flexible platform."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4516948)

Dimitri L.

President

> "The PaaS paradigm can give less flexibility."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4841666)

AM

Andrew M.

Customer Support REP

> "I like the container security features"

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___6046567)

CH

Chris H.

Software Engineer

> "The removal of the free tier is my least favorite aspect."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4139382)

Prince D.

Lead Developer

> "Version control and building and managing the project through CLI or GitHub with a very seamless process."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4404379)

CC

Carter C.

Consultant

> "The only negative I can think of is the lack of logs on the web client; in order to debug my deployments, I have to use the Heroku..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3495229)

CH

Chris H.

Software Engineer

> "The integration with Terraform and GitHub actions leave me more time to spend writing code."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4139382)

HJ

Heli J.

Software Engineer

> "Heroku do send annoying mails though we have not subscribed for it."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4649542)

CdK

Cédric K.

Marketing and communication

> "This software is still evolving, it offers a free version and includes the option of non-standard deployment."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4434356)

JL

John L.

Data Analyst

> "Dataclip limitations with gsheet integration can sometimes cause scaling problems when data volume scales."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___2985226)

VR

Verified Reviewer

Co-founder

> "The platform provides a seamless experience, even for those who are new to hosting applications."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4804999)

Efezino U.

Software Developer

> "Heroku can be somewhat expensive compared to other PaaS options."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4333615)

FA

Filmon A.

Social Media Manager

> "With Heroku, application development has never been this easy"

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___6054423)

Abdullah O.

IT Lead

> "doesn't provide you with a free ssl certificate so using a ".dev" custom domain might be a problem."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___2980583)

CC

Carter C.

Consultant

> "The inclusion of buildpacks, environmental variables, SSL, domains, and more are amazing for customizing deployments."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3495229)

Michael R.

Jr. Systems Administrator

> "You do lose some functionality for hosting your app by nature of it being a paas, so people with more DevOps experience may find it..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3442911)

CH

Chris H.

Software Engineer

> "It's also possible to integrate with Terraform for easy and consistent setup between various applications."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4139382)

NL

Newtorn L.

Intergration Manager

> "To be realistic, the free tier is not reliable because sometimes the server seems to be so slow or down and this is only for the free..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3538172)

VR

Verified Reviewer

Student

> "It provides a ready-to-use environment and a simple yet fast code deployment that makes it very beginner friendly."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4578918)

AS

Aaradhana S.

MERN Stack Developer at Bottom Funnel

> "Heroku's price is one possible drawback, though."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4620540)

TV

Thiago V.

Software Developer

> "Also its really simple setup a Review App pipeline created automatically by a git hook which makes easy create versions of the app..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3503940)

JV

Jose V.

Developer

> "The only think I don't like it's that I can't deploy C# applications and web scrapers, so for do that I have to pick other..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3136691)

DP

Dushyant P.

Software Engineer

> "H is a great tool to deploy for small teams and people wishing to host small projects."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3801683)

CdK

Cédric K.

Marketing and communication

> "it's good all that but it's a bit expensive to my taste he thought to review the price"

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4434356)

GAB

Ghulam Ali B.

Software Engineer

> "Heroku offers simple deployment services for a variety of technologies, allowing for quick prototyping and sharing with others."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3465419)

TV

Thiago V.

Software Developer

> "I think Heroku lacks in display different regions in the free tier and also private spaces."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3503940)

SY

Surjesh Y.

Software Engineer

> "This makes it simple for developers to select the language in which they feel the most at ease."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4624292)

MaB

Melikşah B.

Software Developer

> "It was really hard to make a successfull deployment."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4225529)

RB

Ricardo B.

Head of AI

> "Their log service helped me go through issues and solve them."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4577354)

VR

Verified Reviewer

Software developer

> "Also the "sleeping" policy is inconvenient for some of my teammates when working on a free environments."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3501939)

SM

Stephen M.

Head of Engineering

> "It's really easy to get things up and running on Heroku."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___5099720)

AW

Andrew W.

Software Engineer

> "Heroku offers ssl certificates for its sub domains but when a custom domain is added to a Heroku project, it loses ssl support."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___2399759)

RB

Ricardo B.

Head of AI

> "The overall experience were good, I was able to deploy my environment and connect it on an application."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4577354)

TH

Tigran H.

Developer

> "As I mentioned above this is for small products, one of cons I faced in these years that you cant do a lot of advanced configuration..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___2705186)

VR

Verified Reviewer

Software developer

> "It is the easiest tool I know used for cloud-based web hosting (both free and paid) for small projects and developers learning..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3501939)

VR

Verified Reviewer

Team Lead

> "Not popular among corporates, their cloud offerings are incomparable to GCP or AWS"

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3454836)

CH

Chris H.

Software Engineer

> "Overall, I love using Heroku and will keep using it as my preference for application deployment."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4139382)

TW

Tim W.

IT-Consultant

> "Heroku's documentation is a bit difficult to interpret in some places."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3082941)

ST

Sanket T.

Full Stack web developer

> "Heroku's capacity to scale is an additional benefit."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4634238)

Pawan P.

Freelancer

> "Heroku Dynos are not cheap compared with the EC2 instances and the price may increase when we need scaling on the projects."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___2725876)

Christian K.

Programmer Analyst

> "Push to deploy or build out a full development lifecycle pipeline - Heroku provides all the features you need to make it all easy no..."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3586251)

Cory S.

Student

> "One thing that sometimes frustrated me was the inability to visualize the data that was in my tables on my server."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___2398863)

Abhinav S.

Cloud Technical Solutions Engineer

> "The documentation makes it even for easier."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___4230565)

VR

Verified Reviewer

Student

> "i like how easy to deploy your website but some errors are annoying"

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___2301792)

MP

Matthew P.

PhD Researcher

> "I use Heroku to host my web applications and because I’m just starting out, being free removes an entry barrier."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___3585197)

David B.

DevOps Lead

> "Somewhat overpriced."

[See full review](https://www.capterra.com/p/158191/Heroku/#Capterra___2414976)

[View Reviews](https://www.capterra.com/p/158191/Heroku/reviews/)

## User interface

[Jira](https://www.capterra.com/p/19319/JIRA/)

4.45 (15,417)

No images or videos  
provided by vendor

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Jira

Top features

28/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Security
-   Automated Testing
-   Backup and Recovery
-   Change Management
-   Code Development
-   Code Editing
-   Code Repository Integration
-   Collaboration Tools
-   Compatibility Testing
-   Compliance Management
-   Configurable Workflow
-   Continuous Deployment
-   Continuous Integration
-   Custom Development
-   Customizable Branding
-   Database Support
-   Data Import/Export
-   Data Modeling
-   Data Security
-   Data Visualization
-   Debugging
-   Deployment Management
-   Document Management
-   Drag & Drop
-   For Low-Code Development
-   For No-Code Development
-   Game Development
-   Generative AI
-   Graphical User Interface
-   Integrated Development Environment
-   Lifecycle Management
-   Mobile Development
-   Multiple Programming Languages Supported
-   Offline Access
-   Performance Management
-   Pre-built Templates
-   Reporting/Analytics
-   Software Development
-   Source Control
-   Task Management
-   Third-Party Integrations
-   UI Prototyping
-   Version Control
-   Web App Development
-   Workflow Management

[See all features](https://www.capterra.com/p/19319/JIRA/#features)

Heroku

20/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Security
-   Automated Testing
-   Backup and Recovery
-   Change Management
-   Code Development
-   Code Editing
-   Code Repository Integration
-   Collaboration Tools
-   Compatibility Testing
-   Compliance Management
-   Configurable Workflow
-   Continuous Deployment
-   Continuous Integration
-   Custom Development
-   Customizable Branding
-   Database Support
-   Data Import/Export
-   Data Modeling
-   Data Security
-   Data Visualization
-   Debugging
-   Deployment Management
-   Document Management
-   Drag & Drop
-   For Low-Code Development
-   For No-Code Development
-   Game Development
-   Generative AI
-   Graphical User Interface
-   Integrated Development Environment
-   Lifecycle Management
-   Mobile Development
-   Multiple Programming Languages Supported
-   Offline Access
-   Performance Management
-   Pre-built Templates
-   Reporting/Analytics
-   Software Development
-   Source Control
-   Task Management
-   Third-Party Integrations
-   UI Prototyping
-   Version Control
-   Web App Development
-   Workflow Management

[See all features](https://www.capterra.com/p/158191/Heroku/#features)

### Recognition

Jira is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Heroku

### Deployment & support

Jira

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Heroku

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jira

-   By Atlassian
-   Located in United States
-   Founded in 2013

Heroku

-   By Salesforce
-   Located in United States
-   Founded in 2003

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[Heroku](https://www.capterra.com/p/158191/Heroku/)[4.56 (305)](https://www.capterra.com/p/158191/Heroku/reviews/)

vs

[IntelliJ IDEA](https://www.capterra.com/p/136010/IntelliJ-IDEA/)[4.73 (1,259)](https://www.capterra.com/p/136010/IntelliJ-IDEA/reviews/)

$7/month

Price

$19.9/month

4.4

Features

4.7

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136010-158191/IntelliJ-IDEA-vs-Heroku)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

$7.91/month

Price

$10/month

4.4

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike)

[Heroku](https://www.capterra.com/p/158191/Heroku/)[4.56 (305)](https://www.capterra.com/p/158191/Heroku/reviews/)

vs

[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[4.58 (1,962)](https://www.capterra.com/p/16365/Azure/reviews/)

$7/month

Price

$31.39/month

4.4

Features

4.6

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/16365-158191/Azure-vs-Heroku)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$7.91/month

Price

$10/month

4.4

Features

4.6

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp)

[Heroku](https://www.capterra.com/p/158191/Heroku/)[4.56 (305)](https://www.capterra.com/p/158191/Heroku/reviews/)

vs

[Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)[4.56 (1,346)](https://www.capterra.com/p/233341/Bitbucket/reviews/)

$7/month

Price

$3.3/month

4.4

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158191-233341/Heroku-vs-Bitbucket)