# Compare Jira vs Rollbar 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Jira and Rollbar based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/19319-158230/JIRA-vs-Rollbar

---

# Jira vs Rollbar Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JiraRollbar2/4 selected

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,404)](https://www.capterra.com/p/19319/JIRA/reviews/)

[Rollbar](https://www.capterra.com/p/158230/Rollbar/)[4.5 (263)](https://www.capterra.com/p/158230/Rollbar/reviews/)

[## Jira](https://www.capterra.com/p/19319/JIRA/)[4.4 (15,404)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$7.91/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [15,404 reviews](#user-reviews)

Positive

14,056

Neutral

1,129

Negative

219

[## Rollbar](https://www.capterra.com/p/158230/Rollbar/)[4.5 (263)](https://www.capterra.com/p/158230/Rollbar/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [263 reviews](#user-reviews)

Positive

246

Neutral

8

Negative

9

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## Summary

* * *

Key features rated by users

Features selected based on 2,614 reviews from issue tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

100%Fit

Missing features

Feature ratings

Ticket Management

4.5

Support Ticket Tracking

NA

Prioritization

4.5

Task Management

4.6

Collaboration Tools

4.4

\--%Fit

Missing features

Not enough reviews

Feature ratings

Ticket Management

5.0

Support Ticket Tracking

NA

Prioritization

5.0

Task Management

5.0

Collaboration Tools

5.0

User satisfaction

User satisfaction

4.4

User reviews[15,404](https://www.capterra.com/p/19319/JIRA/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.5

User reviews[263](https://www.capterra.com/p/158230/Rollbar/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$7.91Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

Best for

Modern software teams looking to improve code quality and release faster. Dev, QA, DevOps, and Support teams use Rollbar to find, assign, and fix bugs before they negatively impact users and business.

## User reviews

Pros & cons

CR

Carmine R.

Software developer

> "Jira is especially valuable for project and team collaboration because it allows different teams to work on the same workflow, share updates, leave comments, and keep everyone aligned on..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466)

NY

Nathan Y.

Business Analyst

> "I had a Jira ticket opened few years already, however still no respond received, no feedback whatsoever, even I responded another follow up note with same ticket, however no luck hear anything..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167736)

DC

Deepak C.

Mechanical design Engineer

> "Most like about Jira is its robust collaboration capabilites, allowing teams to manage tasks,track progess,assign responsibilities and maintain transparency across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285)

Suresh K.

Senior Executive at Adecco

> "Setting up complex permissions and automation rules often requires a dedicated administrator, and the software can feel quite slow to load when you have a large number of active tickets on a..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067284)

AS

ANNPURNA S.

Marketing Data Ops Manager

> "In my work with account creation, enrichment, duplicate management, and Salesforce-related tasks, Jira made it easier to track priorities, follow up with stakeholders, and manage dependencies..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175)

NP

Neha P.

Application support analyst

> "Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

AB

Andrew B.

Payroll Officer

> "I like how I can customizable workflow which can fit in the different needs and the agile board works great for me as it provides me project progress in visualization."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166851)

SB

Shubam B.

Software Developer

> "The large number of configuration options, workflows, and permissions can make onboarding slower and sometimes create unnecessary process overhead for simple tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

Kevin P.

Products infrastructure Specialist

> "big capabilities provided for my team to receive and manage all requests, tasks and minimize efforts on ordering all, has a lot of connections and integrations, confluence is the best tool i..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066574)

RV

Rakhi V.

QA Lead

> "It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7120022)

WH

William H.

Mobile Marketing Account Executive

> "Jira has provided me with a better insight into how all the moving components in our mobile campaigns, such as copy requests and tech changes and approvals, are tracked."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7066046)

SR

Sandra R.

Program Manager

> "sometimes new responses dont show up as an email notification which creates delays as I have to look directly in Jira if there's any update on my request"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075347)

VR

Verified Reviewer

Tech support engineer

> "What I like most about Jira is that it has strong agile support, built specifically for native concepts that I use for my day to day, such as epics, stories, sprints, backlogs to track my working..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087083)

VR

Verified Reviewer

Product Manager

> "The system feels slow when you have a large number of tickets loaded, and setting up permissions or automation rules properly often requires a dedicated administrator."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

VR

Verified Reviewer

Product Manager

> "Multiple projects you can create and link to create dependencies, multiple boards in a single project, easily customisable Kanban boards that can do what you need."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7106712)

IP

Indra P.

IT Manager

> "The advanced features, such as automation rules, can take a bit of time to master and this might be difficult for smaller teams or if you don't have admin support."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166634)

CR

Carmine R.

Software developer

> "The boards, filters, dashboards, and reporting features make it easier to follow progress and identify bottlenecks. While it is not mainly a diagram creation tool, its visual boards and..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466)

AC

Alexander C.

It Manager

> "Sometimes I get the problem that when several projects are updated at the same time I get flooded with notifications and important notifications get lost."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7167642)

Burri N.

Business Analyst

> "The customization options help adapt workflows based on company needs, and the platform supports better organization, transparency, and productivity across projects and teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7150601)

Matt B.

Director of Products

> "I'm unable to use the mobile app's push/badge notifications because there's no way of marking one as unread after opening it."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7081631)

AS

ANNPURNA S.

Marketing Data Ops Manager

> "It helped our team stay organized, track progress clearly, and maintain accountability across different operational tasks like account requests, enrichment, data cleanup, and Salesforce-related..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175)

VR

Verified Reviewer

QA Engineer

> "Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

Hadi B.

Product Coordinator

> "It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

AS

Adam S.

Head of Transformation Planning

> "Too many people try to pitch Jira as a portfolio tool or use it for non-software deliverables and it just doesn't work from my point of view."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143134)

JT

Jarvis T.

Support Coach

> "It serves as a vital shared platform between the Support team and IT, allowing us to track issues from the moment a student reports them through to final resolution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136306)

VR

Verified Reviewer

App Developer

> "Powerful for tracking work, but clunky UI, heavy setup, and slow workflows make daily use frustrating."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

NP

Neha P.

Application support analyst

> "I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning curve initially,..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7135591)

BR

Brendan R.

ICQ MANAGER

> "Out of the box, the user interface can feel cluttered and overwhelmingly complex, often requiring a dedicated administrator to set up and maintain properly."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163793)

EA

Estrela A.

Software AI Engineer

> "Jira gives room for a lot of customization when working: swim lanes, filters, projects, workflows,... its nice to know that depending on the project you're in you can have it configured the way..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387)

DC

Deepak C.

Mechanical design Engineer

> "The software has steep learning curve and setting up workflows,permission, and configuration can require significant time and expertise."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163285)

JL

Joe L.

IT Administrator

> "it is a very good tool at keeping the team on task, tracking metrics, issues, and allowing us to visualize common issues and ways to solve them."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

VR

Verified Reviewer

Product Manager

> "There's a steep learning curve, and even small changes in configuration can trigger notification emails to everyone involved, which gets annoying."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7078294)

VR

Verified Reviewer

Operations manager

> "The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

Luis D.

project product manager

> "For a small start-up or an agile environment, the tool and the setup overall is just too heavy and locks you into too much structure too early, so didn't find it suitable"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7075900)

Sumedh V.

Software Engineer

> "I liked the highly customisable workflows, powerful Agile tools, strong scalability for large teams, and the wide range of integrations available."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7125801)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

AD

Arnold D.

Senior excutive

> "In a fast-paced environment like iQor, having a tool that keeps teams aligned, tracks progress in real time, and provides clear accountability is incredibly valuable."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7165411)

SM

Sean M.

Chief Editor at deBanked

> "Furthermore, the notification management is extremely aggressive by default, and I have often found myself flooded with emails for the slightest minor change in a project."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166292)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

IP

Ilya P.

SRE

> "The stages of tasks and epics are different from each other, and in order to solve them there are too many stages to pass, not very intuitive as well"

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143489)

JH

Jennifer H.

Managing Paralegal

> "Jira has highly customizable workflows, which is useful for compliance driven teams and is real time visibility into progress."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7073252)

BY

Brian Y.

Visa Consulting Specialist

> "I do not like that Jira may be too large to be felt as heavy by small teams, and some of the setups still need time to be configured in the correct way."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7067436)

JL

Joe L.

IT Administrator

> "Love the visualization it offers and how it allows the team to collaborate on issues easier and categorizing our issues as well as keeping us on task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7111766)

VR

Verified Reviewer

DATA ENGINEER

> "You need a dedicated admin to setup the workflows and manage the panel , else it will be messy. "

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148975)

VR

Verified Reviewer

IT Project Manager

> "Also the integrations with other tools we use and the reporting dashboards are pretty useful, especially for tracking team performance and deadlines."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097397)

VR

Verified Reviewer

App Developer

> "Cluttered UI, steep learning curve, and too many settings made simple tasks feel heavier and slower than necessary."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7086388)

Enguerran M.

Fullstack web developer

> "The system needs enhancements because its user interface operates at slow speeds although it successfully handles our daily standup meetings and sprint planning activities."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

CH

Carl H.

L and D Consultant

> "not the simplest layout when first accessing the system and setting up tasks etc is extremely clunky until you get used to the system logic- even slight changes can cause notification emails to..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7040224)

VR

Verified Reviewer

Managing Director

> "It’s a robust platform that brings structure and accountability to project delivery. While it benefits from a good initial setup, once in place it becomes a central part of how teams plan, track,..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7087242)

HV

Hrithik V.

Software Engineer - Trading Systems

> "Large projects can also become noisy if teams don't stay disciplined about statuses and ticket hygiene."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159215)

SB

Shubam B.

Software Developer

> "At the same time, there’s a learning curve, and the platform can feel overly complex for smaller teams or lightweight projects. Once workflows are properly configured, though, it becomes a..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

EA

Estrela A.

Software AI Engineer

> "When you tag someone in a comment they don't receive an email or any kid of nudge, so they actually might miss the tag."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7164387)

VR

Verified Reviewer

Operations manager

> "After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

AS

ANNPURNA S.

Marketing Data Ops Manager

> "At times, some workflows also felt more manual than needed, especially for repetitive follow-ups or status updates."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7163175)

VR

Verified Reviewer

Operations manager

> "Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119760)

Denis M.

Recruiter

> "Taking seconds just to load a single ticket or update a status gets annoying when you are in a rush."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7140510)

RG

Ruby G.

Patient Advocate

> "Very versatile, we use this for all our helptickets, and those are used for IT issues as well as ordering and communicating within the company."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7097553)

VR

Verified Reviewer

QA Engineer

> "Customer support mostly redirects you to documentation which isn't always helpful for specific issues."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7138606)

SB

Shubam B.

Software Developer

> "Dashboards, filters, and reporting tools make it easy to see progress, blockers, and team workload at a glance, which is especially useful in collaborative or distributed teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

Aniket K.

Software Engineer

> "Also, performance can sometimes slow down when working on large projects, which can affect productivity."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7143841)

Prashant M.

Quality Assurance

> "It has helped in managing tasks, reporting bugs, tracking project progress, and improving communication between teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

MG

Mike G.

Vice president

> "Despite many years of development Atlas sian has never managed to fully decentralise administration so you'll always need a, knowledgeable jira admin team to manage your instance and set up..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6496039)

Vinit C.

Trainee

> "It helps maintain transparency, assign ownership, monitor progress, and manage timelines effectively."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7155810)

AH

Anna H.

litigation consulting

> "It sometimes seems for tickets on some items/topics, you have to scroll maybe more than you should have to scroll."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7104602)

DL

Drew L.

SR SYS Admin

> "The fact that it gives me the ability to manage all of my tickets, and ticketing options from a single pane of glass."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7134529)

Debojyoti M.

Software Engineer

> "sometimes it takes forever to load a single page which is annoying when u just wanna check a task."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

CR

Carmine R.

Software developer

> "I also appreciate its flexibility: it can be adapted to different types of projects, from simple task management to more complex workflows involving multiple teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466)

VR

Verified Reviewer

Talent Aquisition Specialist

> "There are times I wish I had the ability to filter based on different things that are not options."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7144219)

Prashant M.

Quality Assurance

> "It is especially useful in a work environment where multiple team members are handling different parts of the same project. Although there is a learning curve, once you understand the system, it..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7124326)

VR

Verified Reviewer

Product Manager

> "The interface is slow at times, and admin-level configuration creates dependencies that make even small changes harder than they should be."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7046832)

VR

Verified Reviewer

Software Engineer

> "It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience to fully get..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7139968)

AY

Aaron Y.

Software Developer

> "My only fault that I can find with Jira is probably the ticket searching system, through the search bar."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7159857)

Hadi B.

Product Coordinator

> "Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7136860)

CR

Carmine R.

Software developer

> "The learning curve is probably the main downside, particularly for people who are not used to project management tools or agile workflows."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7166466)

SB

Shubam B.

Software Developer

> "I found it very effective for sprint planning, backlog management, task tracking, and maintaining transparency across teams."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7148814)

DV

Dario V.

CTO

> "The learning curve is steep for regular users; for admin users it's really difficult to find their way in the application: the permissions and team creation pages are not intuitively built."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7016439)

Parsa G.

AI Data and Insight Analyst

> "Also, enabled creating a dashboard on different categories of tickets that are created, both internally and externally, which helps with tracking trends and increasing overall efficiency of the..."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___6870666)

LD

Leo D.

eMBEDDED SOFTWARE TESTER

> "For simple tasks, it often feels like overkill, with too many fields, steps, and settings."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7079375)

Enguerran M.

Fullstack web developer

> "The system functions as a reliable tool through its basic setup requirements which I use on a daily basis to handle my work and programming tasks."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7131714)

Debojyoti M.

Software Engineer

> "like ther are so many buttons and settings hideing everywhere... its a bit of a steep lerning curve if u ask me."

[See full review](https://www.capterra.com/p/19319/JIRA/#Capterra___7119032)

[View Reviews](https://www.capterra.com/p/19319/JIRA/reviews/)

CP

Charlie P.

Director

> "Rollbar have a great integration with Slack too."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___6585180)

VR

Verified Reviewer

Solution Engineer

> "UI for seeing the occurrences of an item needs some work, sometimes there are a lot of fields in an occurrence and the horizontal slider was..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___3470647)

VR

Verified Reviewer

IT Engineer

> "Rollbar as helped us to keep tracks of errors for applications and software which are developed with my workmates, allowing us to work on..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___3210782)

BR

Brian R.

Development Manager

> "Inability to setup fine-tuned VCS integration, we have a multi-branch environment and only being able to set 1 git branch for all the..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2274084)

Dylan C.

Software Developer

> "I love how easy it is to drop Rollbar into an application."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___6110502)

MM

Matthew M.

Director

> "Integrated packages don’t always keep up with development as fast as they could (Laravel package took a long time to support 6.0, React..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271717)

FT

Farzam T.

Software Developer

> "I have been using Rollbar for the past year and I can honestly say it has been the best error tracking tool I have used."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___4516928)

JoS

João S.

Agile Master

> "We use the software to log some embedded systems, which are hard to update. And sometimes when there is a fix to an ocurrence in a newer..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271150)

FT

Farzam T.

Software Developer

> "The integration with other tools is top notch and the customer service is great."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___4516928)

AC

Ayhan C.

Machine Learning Engineer

> "I work in SaaS, I do understand the need for prioritization and the lack of resources but having a critical feature that doesn't work for a..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2270814)

JN

Jorge N.

CEO & Founder

> "We like Rollbar because it helps us to keep track of every error on our production application, have a great user interface to work with and..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278986)

DC

Daniel C.

VP, Software Architect

> "It’s very slow and often not found. If I have a problem from a customer it is nearly impossible to find that item (even if they gave us the..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271259)

SK

Stefan K.

Team Lead

> "The configuration options allowing me to customize the management of multiple projects. And as an addition I really like the diverse tech..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271786)

Inderjeet S.

Software Developer - II

> "Also, I am still struggling with map files as JavaScript errors are really hard to decode without map js files"

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2270774)

CW

Christopher W.

Developer

> "So There is a lot to unpack here: As a software developer, having access to the WEB DASHBOARD is amazing We start our day and prioritize our..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271144)

XP

Xesc P.

CEO

> "The custom properties are difficult to read (plain structures is not the best way to display JSON information)"

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2279510)

VR

Verified Reviewer

Software Engineer

> "Providing you with a powerful tool that will help you debugging possible exception that might occur in production, alerting you right away..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271059)

TM

Tiago M.

software engineer

> "on a medium size organization rollbar feels very convoluted, a lot of errors going on at the same time, makes it harder to find the one you..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2270773)

Chris R.

Creative Director

> "I am able to use it for development (typically in PHP) to debug issues, as well as in Production to monitor any problems with the site."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271226)

MK

Matthew K.

Principal Software Engineer

> "I have not had any time to do thorough research on creating a sourcemap. Until that is done, though, I'm afraid the javascript exceptions(..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2280727)

Abdullah K.

Sr. DevOps Engineer

> "The dashboard, filtering features, aggregation capabilities and integration with other tools are the one of the best things of Rollbar."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2279565)

VR

Verified Reviewer

Software Engineer

> "It is sometimes hard to parse the information in a Rollbar error, specifically the parameters passed in through whatever means."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2279065)

BR

Brandi R.

clerk

> "I like that its stays up to date and has simple yet strong monitoring and reports errors well."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___3362949)

DC

Daniel C.

VP, Software Architect

> "Not great, we got the better volume noticed, but not being able to search or find an issue from some identifier has been a deal breaker."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271259)

FT

Farzam T.

Software Developer

> "The customer service has been great and they have always been willing to help."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___4516928)

VR

Verified Reviewer

Software Engineer

> "Well I think the number of hits somehow gets too much and quota is filled pretty soon, even when I am not sure if I got that many error"

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278469)

AG

Anatoly G.

CEO

> "The grouping support (grouping bugs together) is starting to become robust as well, which is helpful for making sure you're not seeing 100s..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2270880)

AC

Ayhan C.

Machine Learning Engineer

> "I wasn't even offered any workarounds. Since then, I get an automated email from them once in a while asking me to rate their product."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2270814)

MJ

Mojan J.

Backend Developer

> "I also like the new feature that shows the exact line of code that caused the failure and the person who has written that code."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278614)

JS

JUan S.

Lider de desarrollo front end

> "Its inability to test source maps within the interface."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2274733)

ZJ

Zamir J.

Software engineer

> "It has a ton of features like sourcemaps and fingerprinting that work smoothly for thousands of errors a day."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271458)

SS

Shelby S.

Qa manager

> "The over grouping and under grouping feature does not work."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2279221)

Jeremy P.

Head of Engineering

> "The deduplication works well for the most part, and the ability to capture lots of additional information (both automatically and manually)..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2279418)

UO

Uzoma O.

Software Engineer

> "Sometimes, the software incorrectly group occurrences together while delays proper diagnosis"

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271027)

GC

Gokul C.

Software Developer

> "The Occurrence info is very helpful. Since it's rolling up all the similar exceptions and giving the info of when the issue has happened, ..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2270818)

SF

Simon F.

Developer & Founder

> "grouping / merging of events ist sometimes difficult. and i accidently merged the wrong ones"

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278978)

AT

Aditya T.

Product Developer

> "It helps us to query the data and find the similarity on the errors so that we can solve them."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2279338)

AC

Ayhan C.

Machine Learning Engineer

> "Our initial correspondence took almost a month for me to convince them there is in fact a problem and I didn't receive emails."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2270814)

WC

William C.

Developer

> "The tracebacks on the errors are super helpful and since you can add whatever metadata you want pinpointing problems is made a lot easier."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271249)

IR

Ian R.

Senior Software Engineer

> "Many times when I try to use the web app, UI will become buggy."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271122)

PT

Pierce T.

Senior Software Engineer

> "There are a lot of good options for configuring meaningful alerts, and lots of good presentations of data"

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271348)

AS

Aria S.

Senior Front-end Developer

> "Sometimes there's multiple deploys that could be at issue and correlating is incomplete. "

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271166)

AG

Archit G.

Software Engineer-II

> "The most amazing thing is its seamless integration with Slack, to which we send all of our critical alerts."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271126)

CJ

Cory J.

Programmer/Analyst

> "I don't know why somebody would add new customers to an existing account, but then again, like I said, customer service sort of killed it."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2279091)

VR

Verified Reviewer

Software Engineer

> "The full stack trace is a really nice feature which helps us to easily identify the actual issue."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278469)

SS

Scotty S.

Web Application Developer

> "The software can be sluggish; It's impossible to navigate on my phone. "

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278865)

KM

Kasey M.

director of engineering - web

> "It does a great job of showing us when errors occur, and helps us to hop on errors our customers are seeing!"

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278685)

MJ

Mojan J.

Backend Developer

> "Rollbar error handling causes our app to crash."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278614)

SK

Suman K.

Software Engineer

> "This helps to keep the downtime or bugs time really low by reporting those issues on time."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278867)

DO

Daniel O.

Software Engineer

> "That searching for anything other than the unique identifier is almost impossible. "

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271232)

CW

Christopher W.

Developer

> "also: YOUR UPTIME is better than just about anyone - Auth0, Gitlab, Dockerhub - have all had issues this year with uptime , and the most..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271144)

DO

Daniel O.

CTO

> "At times errors can be missed and the service can go down."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2279284)

JG

John G.

Director, Administrative Systems

> "I love the fact that I get very quick notices about an issue with one of our software programs and at the same time it doesn't nag with by..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2279791)

PRB

Paul Razvan B.

Founder and Engineer

> "The UI feels somewhat loaded with too much information"

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278744)

VR

Verified Reviewer

Solution Engineer

> "It is easy to use, UI is great, easily integrated with my project."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___3470647)

AT

Aditya T.

Product Developer

> "It become difficult to manage multiple project and environment."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2279338)

MJ

Mojan J.

Backend Developer

> "I like that you can group different environment and only see the logs related to a specific environment."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278614)

CH

Chris H.

Senior Software Engineer

> "Having multiple environments, sometimes a bit hard to get to the correct environment!"

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2270869)

JG

John G.

Developer

> "For node applications it's very well laid out, keys are provided for you server and your client setup."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278888)

VR

Verified Reviewer

Sr. Product Manager

> "Doesn't detect and report OS versions which would have been useful."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2275034)

DO

Daniel O.

CTO

> "Rollbar makes it easy to track, find, and organize errors across all your services and applications."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2279284)

NJ

Nathan J.

Engineering Manager

> "Their support responses are slow and they are very, very slow to fix serious bugs."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271349)

JD

Josh D.

President & CEO

> "It is very helpful to see the errors come through that meant a user definitely got an error but it wasn't bad enough for them to contact..."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2274976)

ML

Miles L.

Software Engineer

> "The UI makes it a bit difficult to navigate."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278871)

MG

Matt G.

Lead Data Engineer

> "The setup and integration with popular frameworks such as Ruby on Rails was easy and we have used it for at least five years with no issues."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278761)

AC

Ayhan C.

Machine Learning Engineer

> "Last year I noticed that when my teammates mention me under a specific item (a bug)"

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2270814)

AD

Anuj D.

Software Engineer

> "Shooting for "Rollbar Zero" on a team can be the best way to reap value from the product."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2279098)

MP

Mateo P.

Teach Lead

> "There are errors in the dashboard graphics."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2279412)

BB

Bryce B.

Staff Software Engineer

> "The ease of getting data into rollbar, and extracting meaningful information out of rollbar's dashboard."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2280548)

Inderjeet S.

Software Developer - II

> "Errors do not get into correct versions of app sometimes."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2270774)

Jeremy P.

Head of Engineering

> "It intergrates well with other tools and really helps focus on key issues rather that occasional issues"

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2279418)

IM

Ian M.

Engineer

> "UI is too slow and clunky when I need to move fast. "

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2278687)

Daniel W.

Founder, Software Developer

> "It reports errors well, it's reliable, the API and libraries are super flexible."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2281040)

AA

Alfredo A.

CTO

> "Automatic grouping doesn't work so well."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2280266)

Daniel W.

Founder, Software Developer

> "Rollbar was easy to integrate and provides multiple libraries to integrate depending on what languages you're programming in."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2281040)

AA

Alfredo A.

CTO

> "Automatic grouping doesn't work so well."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2280266)

Inderjeet S.

Software Developer - II

> "Email integration, managing errors like marking them as resolved is very easy and intuitive."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2270774)

RB

Ryan B.

CEO

> "They do not take major bugs seriously, and they will not fix them or even reply."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2567361)

WC

William C.

Developer

> "Rollbar makes it very easy to see where and how frequently bugs in your programs crop up."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271249)

VL

Vincent L.

Product Support Specialst

> "Im not sure if this is unique to my company or not, but sometimes it' difficult to read as a non-engineer."

[See full review](https://www.capterra.com/p/158230/Rollbar/#Capterra___2271130)

[View Reviews](https://www.capterra.com/p/158230/Rollbar/reviews/)

## User interface

4.45 (15,404)

[Rollbar](https://www.capterra.com/p/158230/Rollbar/)

4.48 (263)

### Features

Jira

Top features

32/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Assignment Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Configurable Workflow
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Drag & Drop
-   Email Management
-   Generative AI
-   Help Desk Management
-   Issue Auditing
-   Issue Management
-   Issue Scheduling
-   Issue Tracking
-   Knowledge Base Management
-   Monitoring
-   Multi-Channel Communication
-   Prioritization
-   Projections
-   Project Management
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Recurring Issues
-   Reporting & Statistics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Self Service Portal
-   Service Level Agreement (SLA) Management
-   SSL Security
-   Support Ticket Management
-   Support Ticket Tracking
-   Surveys & Feedback
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/19319/JIRA/#features)

Rollbar

21/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Assignment Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Configurable Workflow
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Drag & Drop
-   Email Management
-   Generative AI
-   Help Desk Management
-   Issue Auditing
-   Issue Management
-   Issue Scheduling
-   Issue Tracking
-   Knowledge Base Management
-   Monitoring
-   Multi-Channel Communication
-   Prioritization
-   Projections
-   Project Management
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Recurring Issues
-   Reporting & Statistics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Self Service Portal
-   Service Level Agreement (SLA) Management
-   SSL Security
-   Support Ticket Management
-   Support Ticket Tracking
-   Surveys & Feedback
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/158230/Rollbar/#features)

### Recognition

Jira is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to Rollbar

### Deployment & support

Jira

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Rollbar

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jira

-   By Atlassian
-   Located in United States
-   Founded in 2013

Rollbar

-   By Rollbar
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,404)](https://www.capterra.com/p/19319/JIRA/reviews/)

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4.3

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[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,404)](https://www.capterra.com/p/19319/JIRA/reviews/)

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Contact vendor for pricing

Price

$20/month

4.4

Features

4.5

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/158230-227102/Rollbar-vs-JIRA-Service-Management)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,404)](https://www.capterra.com/p/19319/JIRA/reviews/)

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[Rollbar](https://www.capterra.com/p/158230/Rollbar/)[4.48 (263)](https://www.capterra.com/p/158230/Rollbar/reviews/)

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Price

$10/month

4.4

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-158230/Wrike-vs-Rollbar)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,404)](https://www.capterra.com/p/19319/JIRA/reviews/)

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$7.91/month

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4.4

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4.3

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/19319-211559/JIRA-vs-Trello)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,404)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,016)](https://www.capterra.com/p/76113/Wrike/reviews/)

$7.91/month

Price

$10/month

4.4

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,404)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,593)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$7.91/month

Price

$10/month

4.4

Features

4.6

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,404)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Notion](https://www.capterra.com/p/186596/Notion/)[4.72 (2,758)](https://www.capterra.com/p/186596/Notion/reviews/)

$7.91/month

Price

$12/month

4.4

Features

4.6

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/19319-186596/JIRA-vs-Notion)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,404)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,518)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

$7.91/month

Price

$12/month

4.4

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/19319-79104/JIRA-vs-Smartsheet)

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,404)](https://www.capterra.com/p/19319/JIRA/reviews/)

vs

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[4.35 (14,423)](https://www.capterra.com/p/56808/Basecamp/reviews/)

$7.91/month

Price

$15/month

4.4

Features

4.2

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/19319-56808/JIRA-vs-Basecamp)